--- title: "TriMed EHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TriMed EHR the right Electronic Medical Records solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/129734/e-Medsys/reviews/" page_type: "reviews" language: "en" --- TriMed EHR 5 (56) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 10th, 2026 # Reviews of TriMed EHR Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews JH Jonathan H Director of OperationsMedical Practice, 11 - 50 employeesUsed the software for: 6-12 months. “The schedule feature with color codes for different statuses of visits is very helpful, especially at a cursory view.“ February 25, 2026 MP Minal P Practice ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “The billing and practice management module is cumbersome and difficult.“ May 30, 2024 BK Beth K ManagementHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “The ability to customize for our office is great.“ March 24, 2026 SF Sheila F CRNAHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “I don’t like that allergies is not visible at all times.“ January 2, 2024 JH Jonathan H Director of OperationsMedical Practice, 11 - 50 employeesUsed the software for: 6-12 months. “What I liked most about TriMed Complete was its functionality and efficiency. While a pretty expansive and vast system, it is smooth to navigate once you become familiar with it.“ February 25, 2026 LB Laura B Office ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes I forget that it is not human and can't understand why it can't do whatever I might dream up! “ December 2, 2020 JH Jonathan H Director of OperationsMedical Practice, 11 - 50 employeesUsed the software for: 6-12 months. “The system runs smoothly and aids our operations. And when issues arise, support is ready and available on the spot.“ February 25, 2026 ## Showing most helpful reviews Showing 1-25 of 56 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jolene S. APRN Medical Practice Used the software for: 6-12 months ### "Dream EHR" August 9, 2021 5.0 It is amazing to have access to our system by cloud anywhere I go. I love being able to e-prescribe easily. Also, the e-prescribe automatically links patient's insurance without our clinic even putting that information into the system. I would recommend this product to any practice (big or small) as it is truly a great product backed with some of the nicest staff you will ever meet. Pros We got lucky and chose the best EHR for our small practice back in November. Most of our population is pediatric and the templates are perfect for well visits and sick visits. Trimed was great about customizing the system for what we wanted and needed for our patients. We were able to train and launch Trimed Complete within a month's time all by zoom with the amazing guidance of Trimed's team. Even though our practice was small, they always made us feel important and like a priority. Once we were up and running we have had great support from their IT and they have gone above and beyond to help us as we have added staff to our clinic. If I was to ever start my own clinic, I would be absolutely confident knowing that I have the choice of this EHR. Cons I have 0 complaints. Everything that I wanted to be changed, the staff was able to customize towards my needs. Alternatives considered [Tebra](https://www.capterra.com/p/129169/Tebra/)[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Reason for choosing TriMed EHR The pricing was unbeatable. The demo proved to us that this was a product that we wanted over the other systems. Review Source SK Sharon K. Practice Administrator Medical Practice Used the software for: 2+ years ### "SO glad we chose TriMed's e-Medsys for our practice!" July 22, 2019 5.0 Pros The customer service is absolutely superb! The system is easy to learn, very functional and supported by an amazing team of professionals. None of the people in our practice as computer "geeks" so having people help us out so well from the get-go is wonderful. We are able to implement changes with just a phone call and have truly made this system "our own". We looked at many systems and none were as pediatric oriented as e-Medsys can be and we will not be looking for another system! Cons Reports will do great things but sometimes it is harder for us to figure out how to set them up ourselves. But TriMed always will do them for us and save them so we can use them in the future. Otherwise cannot think of any downsides to using this system! Alternatives considered [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing TriMed EHR Not as user friendly as TriMed, too many clicks needed to access information and not able to make changes to our system as easily as TriMed can do it. Review Source HMS H. Matt S. MD Hospital & Health Care Used the software for: 2+ years ### "Long Time User" July 20, 2020 4.0 Before I used TriMed I was on some nice paper charts but by using their EHR and office management softward (E-Medsys) I was able to reduce my staff and streamline office efficiency. Everything at all times was at our finger tips so that we were able to investigate and solve queries in real time without resorting to lengthy dives into the "bowels" of the software. The EHR software is very intuitive, well laid out, simple to use. Pros Electronic Health Records can be the bane of the practicing physician. So many are nothing but a multitude of check boxes and take as much time to fill out as to actually see the patient (or so it seems). Trimed, which I have been using in one iteration or another since 2002, allows the user the flexibility of text while allowing the user to determine the # and frequency of the more standard scripted boxes. The text is infinitely flexible with the use of add on sub-notes. The office management module is intuitive and easy to use and was extolled by my staff to colleagues in other offices. I have always found the support I receive from TriMed to be as good or better than any other piece of hardware or software I've ever purchased. Cons The superimposed monitoring for key performance parameters was difficult for me to set up and understand but I think that some of this is due to my having a small office and being reliant on my own abilities (not the greatest). Reason for choosing TriMed EHR I had visited several offices running different kinds of EHR and office management software and questioned their users at length. I also spent time in these offices observing the work flow and how well each EHR dealt with the day to day problems of patients and financial data. At the time we had a local rep who assisted us in installing and customizing the TriMed software. Going with this EHR, as I have for the past 18 years, was one of the best business and patient decisions I made when I set up my own practice. Review Source JG Johna G. CEO Medical Practice Used the software for: 1-2 years ### "Awesome software for client engagement " April 24, 2021 5.0 Wonderful software and even better support team. I would recommend this product and company to any medical group out there. They truly care about your practice. Pros This software has increased my client engagement by more than I could ever expected. Automated messaging is flawless and my clients love it. Their patient portal is the best I’ve ever seen. Customer support is the best I’ve experienced in the industry. Cons I was hesitant about the price at first but the increase in client engagement has more than made up for the cost compared to my previous software. After a month or two of use I realized it is perfectly priced for all the features they offer. Alternatives considered [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing TriMed EHR Their customer support and online reviews is what pushed me over the top to choose TriMed. It was absolutely the correct decision. Switched from [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) Patient engagement was lacking on previous software. Little to no customer support when needed. Review Source MW Melissa W. Practice Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "E-Medsys" August 9, 2019 5.0 I cannot imaging entering into all of the current quality programs without this software. The reporting features are very customizable. The customer service that we get from our vendor with this software is exceptional. Pros The functionality of this product is not limited. The ability to customize to meet the needs of the changing payment models is without a doubt crucial. The ability to connect quality clinical staff directly to the clinician has saved us time and effort. The customer service that comes with this product is still individual and not so big that you have to wait for days for help. This product is hands down the most forward thinking EMR and team that I have seen. Cons The most frustrating thing is there are not tons of users in my immediate area. But our vendor has made it pretty easy for us to connect to other users. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) Reason for choosing TriMed EHR Custom features not your typical out of the box EMR system. Customer service. Review Source VT Victoria T. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Company to Work With" February 1, 2023 5.0 Our experience has been great. I would recommend Trimed for any practice! Pros Trimed has been wonderful to our practice. What makes trimed the best in my opinion is the amazing staff they have behind the scenes. They have been wonderful to us. Cons Certain features can be confusing but again with the help of their staff they made it easy to learn. Switched from [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) ECW was not user friendly and they made updates that slowed the day down. Review Source AH Amr H. Pediatrician Medical Practice Used the software for: Less than 6 months ### "TriMed in Pediatrics" August 3, 2021 5.0 Pros Easy to use to to train people and staff, user friendly to schedule a patient. Easy to complete sick or well visits. Logging immunization is easy, well organized EMR and pediatric friendly. Great costumer support and I can't stress enough how great is their support. Cons We are working with the TriMed team to make it easier to schedule siblings and to generate the grantor information to the new siblings that has same insurance. Alternatives considered [AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reason for choosing TriMed EHR Great costumer service, the honesty of the demo presentation and the great support we received all the way to implementation. Review Source JF James F. Orthopedic Surgeon Health, Wellness and Fitness Used the software for: 1-2 years ### "The Best EHR hands down!" September 2, 2022 5.0 Outstanding. I would recommend every practice from small to large to utilize TriMed because it is great, customizable product with GREAT PEOPLE throughout the company. I'm happy to shout their praises from the rooftops to anyone who wants to listen Pros This EHR is totally customizable for your practice. We had 100% input from start to finish to implementation to daily use. We designed the workflow of the EHR to match our workflow in the office. The customer service throughout has been unparalleled by any service I have experienced across all service types. TriMed cares, and works hard to provide an EHR the way you need it for your practice. "No" was rarely ever heard during development. The display is intuitive and fresh. The e prescribing is seamless. The mobile app is improving weekly with new features being added, and e prescribing from the mobile app is coming. Cons There is nothing to be dissatisfied with regarding this EHR. Reason for choosing TriMed EHR Customization Review Source LM Lauren M. Registered Nurse Hospital & Health Care Used the software for: 1-2 years ### "TriMed For The Win" May 25, 2022 5.0 TriMed was incredibly easy to work with. They wanted us to be satisfied with the product and made all sorts of adjustments until they got it just right for us. They continue to address any issues or new ideas we have quickly and effectively. Pros TriMed was easy to learn and intuitive to use once you know your way around. Scheduling is easy and you can view all appointments in an organized way on even the most chaotic day. Filling out paperwork on patients is quick, allowing for more time to be spent elsewhere. Cons Nothing! I have enjoyed all aspects of TriMed Reason for choosing TriMed EHR TriMed customer Service was incredible. Review Source SS Samantha S. Marketing Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to Use, All Inclusive and Reasonably Priced " September 20, 2022 5.0 VERY Positive. Five stars across the board Pros The software suite is easy to use, and we quickly learned it. I love that the platform is all-inclusive and customizable based on our needs. Cons Nothing to complain about, it's exactly what we need for our practice. Review Source SM Steven M. Managing Partner Medical Practice Used the software for: 2+ years ### "Robust system with excellent support" July 24, 2019 5.0 Pros System is very customizable and easy to use. There are many options for automating routine functions within our work flow. We are currently using the system on a cloud based server which has been very robust and secure. Since that transition several years ago I would never go back to a local server based system. Support has been excellent. The company has implemented many "feature requests" that we have submitted over the many years we have been using the system - they really listen. Cons The reporting functions are robust and extremely customizable. This results in needing to review long lists of potential fields to choose from as filters or to report on. Sometimes the descriptors are a bit vague leading to some confusion about how to set up the report as I desire. However, Trimed support staff have been very helpful in working through the issues. Review Source LG Linda G. HR Director Medical Practice Used the software for: 2+ years ### "Amazing support and product " November 30, 2020 5.0 Over the many years we have used this product and company it becomes more evident each year how well the software and support is. The support from Trimed is amazing and the product itself makes our day to day a smooth process. Pros Ease of use, features and support. Constantly evolving. Cons I don’t have any cons about this software or company. Alternatives considered [Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/)[Applied Epic](https://www.capterra.com/p/70671/Applied-Epic/) Reason for choosing TriMed EHR Support- features and price structure. Review Source DD Danielle D. PA-C Medical Practice Used the software for: 6-12 months ### "Excellent EHR" January 4, 2023 5.0 Pros TriMed’s customer service is unbeatable. We have the option to call or email their support team when we need help and they are always very pleasant to speak with. The digital check in tool is robust and saves us a countless amount of money not having to print out patient forms for each visit. Cons Setup and implementation took around 10 weeks but they fronted that lead time to us. They use that time to learn your practice workflow and customize forms/templates so the wait is well worth it. Review Source LC Leanna C. Medical Receptionist Medical Practice Used the software for: 2+ years ### "Easy to Use and Effective " July 15, 2021 5.0 Pros TriMed's software is very intuitive and easy to use, even for people who are not the most tech-savvy. The software covers all the aspects of running a practice - EHR, practice management, patient portal, etc., etc. Support staff goes above and beyond to customize the software to fit your practice's workflow needs; also available at all hours to help in case of issues/glitches. Cons PM is slightly less intuitive to use than the rest. But easy enough to learn. Review Source DP Dedra P. Practice Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "What a way to step up to the plate when healthcare is in the most need!" July 8, 2020 5.0 Had a great experience overall. Implementation team was awesome, and tech support was very quick to help with anything I needed. The company checked in on me periodically seeing how we were doing was a blessing as well! Pros This product was easy to implement and learn for the general use we were using it for. It was easy to enter patients onto the schedule and get throught the telehealth visit. Cons I had a hard time with the patients we were sending links to. I believe more than anything the patients were using old technology that was not able to support this software. My practice is 75% medicare, and some of my patients use hand me down phones that are several years old. I don't feel like it was any thing that was wrong with the software though. Reason for choosing TriMed EHR They were quick to jump in and help, and felt like we could really lean on them in a time of need. Review Source MC Mark C. MD Hospital & Health Care Used the software for: 6-12 months ### "Easy to Onboard" August 28, 2020 5.0 They are quick and responsive to our feedback. Their staff is not only super knowledgeable, but kind and warm. Pros It is intuitive in the flow of the note. I love the pre-populated advice that you can click on to give to patients so you are not saying or writing the same thing hundreds of times. I also love the end of visit summary where I can message the family with anything personally pertinent to their child as well as the ease of use of the portal email tool. Cons Sometimes there are a few too many clicks to click to get something done, but that is minor. Switched from [Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/) New job Review Source SB Shana B. Chief Operations Officer Medical Practice Used the software for: 2+ years ### "A company of Excellence" October 26, 2020 5.0 So I just spent the past week in extensive training and one word to describe this company ..... Exceptional I spent 8 hours a day for 4 days learning this incredible system. I left there with so much knowledge and excitement, about this system and how it could serve our practice for years to come. Pros Functionally, how the entire systems works together. Cons haven't found anything at this point >>> Review Source cK christelle K. Registered nurse Hospital & Health Care Used the software for: 1-2 years ### "Trimed" August 6, 2019 5.0 really good. I would choose this over epic any day! Pros How easy it is to navigate, the help desk is always ready to help with any software issues Cons sometimes as they are changing and bettering this product, it can be slow. Review Source ST Sandeep T. Pediatrics Health, Wellness and Fitness Used the software for: 2+ years ### "The Best EHR in my experience of 25 years practice" September 17, 2026 5.0 this is 3rd EMR for our busy practice. I do not have to worry about missing charges on procedures and vaccines. templates are excellent, we can load multiple condition/diagnosis in one go, saving time. I finish my charts/documentation each day before I leave office. reporting feature is great. Most Importantly very good customer service. they are efficient and quick to resolve any issue. customer service have never disappointed me so far. previously I had to spend hours to reconcile vaccines between state registry and our counts. Since implementation of TriMed I barely have to spent any time as it is well integrated with NCIR. Billing is so well integrated that I was able to to reduce staff for billing. we do not miss any charges now. Best thing is that Trimed team is constantly working to improve efficiency and features of EHR, they are very receptive of ideas Pros Good customization, digitalization of many forms avoiding paperwork, scanning. How well the each procedure is linked to superbill, including vaccinations Cons when loading multiple templates at one visit , say ear infection with asthma, strep throat etc. positive findings will be placed in exam section for each condition but will need to remove negative findings. If only one condition, say otitis media... works perfect as negative findings are already removed from template Alternatives considered [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[Athena Systems](https://www.capterra.com/p/253276/Athena-Systems/)[PCC](https://www.capterra.com/p/121609/PCC-Pediatric-Solution/)[Office Practicum](https://www.capterra.com/p/156932/Office-Practicum/) Reason for choosing TriMed EHR cost, NCIR integration, features, billing integration Switched from [MISys Manufacturing](https://www.capterra.com/p/130378/MISys-Manufacturing/)[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) reporting, documentation, NCIR integration Review Source HB Hannah B. Nurse Medical Practice Used the software for: 2+ years ### "TriMed Complete " June 18, 2026 5.0 TriMed support has always been very helpful. The product is easy to use and enhancements are made that truly help your workflow. Pros The service is superb! They seem to understand workflows and how they impact our day to day operations. They always listen when we make a suggestion. Cons There is not anything I can really say I dislike. If there was one thing, I would have to say that it is there are updates to the system that I am not always aware are happening. Something changes and then an email comes with the information. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Price/cost of Athena began to be too much. Review Source LW Laurie W. Billing Manager Medical Practice Used the software for: 2+ years ### "Trimed Complete for the win" June 22, 2026 5.0 Our experience has been nothing short of outstanding. I would definitely recommend for any practice looking for value in software and customer service. Pros Trimed Complete has been an awesome tool for our practice. The software is user friendly and has allowed our billing team to work so much more efficiently. The reporting and billing tools are top notch, as well as patient communication tools. We have utilized both the collections modules and payment posting modules. The security of the platform is outstanding along with "one of a kind" customer support. Cons I really can not think of any "negative" feedback considering our wondeful experience thus far with both the software and the company. Review Source JH Jonathan H. Director of Operations Medical Practice Used the software for: 6-12 months ### "An Excellent EHR " February 25, 2026 5.0 My overall experience with TriMed Complete has been excellent. It certainly is an EHR that is worth every penny. The system runs smoothly and aids our operations. And when issues arise, support is ready and available on the spot. The system just keeps getting better and better as I become more familiar with it and as the team at TriMed continues to improve upon what they have done. Pros What I liked most about TriMed Complete was its functionality and efficiency. While a pretty expansive and vast system, it is smooth to navigate once you become familiar with it. The templates are great, and so is the speed. Chart navigation is very smooth. The schedule feature with color codes for different statuses of visits is very helpful, especially at a cursory view. The widgets that are available are very helpful in terms of helping with workflow efficiency as well as maintaining compliance standards. The role-based access controls are helpful and keep things secure. Moreover, it is very helpful in terms of protecting revenue. The portal is very smooth for patient communications. Cons There are not very many things I do not like about TriMed Complete. Perhaps there could be smoother processes with adjusting scheduling slots. Sometimes there can be too many widgets and it can be overwhelming to navigate them all. Review Source BK Beth K. Management Health, Wellness and Fitness Used the software for: 2+ years ### "TriMed Complete is a great system" March 24, 2026 5.0 Pros TriMed Complete is a very user friendly EHR. The ability to customize for our office is great. Custom Service and support at TriMed far exceeds our expectations. Cons There isn’t anything I don’t like about my experience with TriMed Complete. The software is always updated to increase functionality. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Cost and customer service at Athena became prohibitive and hard to reach. Review Source CT Crystal T. Physician Assistant Medical Practice Used the software for: 2+ years ### "Incredible EHR" August 31, 2026 5.0 My overall experience with TriMed has been very positive. I would highly recommend this EHR to any practices and healthcare providers. Pros I love TriMed's EHR as it is very user friendly. It makes charting and reviewing patient records as simple as possible. The support team is always ready to help and address any concerns or questions we may have. They are always striving to improve and create the best EHR experience for us. Cons We do not have access to Care Everywhere and can not easily see notes and lab results from outside facilities. Review Source NN Nancy N. IT and Property Manager Medical Practice Used the software for: 2+ years ### "Trimed Review" December 12, 2023 5.0 I highly recommend Trimed Complete. They customize for your practice needs. They are constantly updating to make your job easier. Pros Their response time. I don't have to open a ticket and wait 24-48 hours to hear from someone. Someone helps you very quickly. If they can't fix the issue right then, they keep you posted on the status of the issue. Cons I miss the user conferences. Maybe they could set up Zoom. The Tuesday tips are very helpful, but I am more of a hands on face to face person. Switched from [Meddbase](https://www.capterra.com/p/72355/Med-DBase/) We needed a system more customized to our office needs. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.