# TriMed Complete Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TriMed Complete the right Electronic Medical Records solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129734/e-Medsys/reviews --- TriMed Complete 5 (52) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TriMed Complete Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews JH Jonathan H Director of OperationsMedical Practice, 11 - 50 employeesUsed the software for: 6-12 months. “The schedule feature with color codes for different statuses of visits is very helpful, especially at a cursory view.“ February 25, 2026 MP Minal P Practice ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “The billing and practice management module is cumbersome and difficult.“ May 30, 2024 JH Jonathan H Director of OperationsMedical Practice, 11 - 50 employeesUsed the software for: 6-12 months. “What I liked most about TriMed Complete was its functionality and efficiency. While a pretty expansive and vast system, it is smooth to navigate once you become familiar with it.“ February 25, 2026 SF Sheila F CRNAHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “I don’t like that allergies is not visible at all times.“ January 2, 2024 JH Jonathan H Director of OperationsMedical Practice, 11 - 50 employeesUsed the software for: 6-12 months. “The system runs smoothly and aids our operations. And when issues arise, support is ready and available on the spot.“ February 25, 2026 HS H. Matt S MDHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “The superimposed monitoring for key performance parameters was difficult for me to set up and understand but I think that some of this is due to my having a small office and being reliant on my own abilities (not the greatest).“ July 20, 2020 BK Beth K ManagementHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “The ability to customize for our office is great.“ March 24, 2026 LB Laura B Office ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes I forget that it is not human and can't understand why it can't do whatever I might dream up! “ December 2, 2020 ## Showing most helpful reviews Showing 1-25 of 52 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MW Melissa W. Practice Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "E-Medsys" August 9, 2019 5.0 I cannot imaging entering into all of the current quality programs without this software. The reporting features are very customizable. The customer service that we get from our vendor with this software is exceptional. Pros The functionality of this product is not limited. The ability to customize to meet the needs of the changing payment models is without a doubt crucial. The ability to connect quality clinical staff directly to the clinician has saved us time and effort. The customer service that comes with this product is still individual and not so big that you have to wait for days for help. This product is hands down the most forward thinking EMR and team that I have seen. Cons The most frustrating thing is there are not tons of users in my immediate area. But our vendor has made it pretty easy for us to connect to other users. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) Reason for choosing TriMed Complete Custom features not your typical out of the box EMR system. Customer service. Review Source VT Victoria T. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Company to Work With" February 1, 2023 5.0 Our experience has been great. I would recommend Trimed for any practice! Pros Trimed has been wonderful to our practice. What makes trimed the best in my opinion is the amazing staff they have behind the scenes. They have been wonderful to us. Cons Certain features can be confusing but again with the help of their staff they made it easy to learn. Switched from [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) ECW was not user friendly and they made updates that slowed the day down. Review Source HMS H. Matt S. MD Hospital & Health Care Used the software for: 2+ years ### "Long Time User" July 20, 2020 4.0 Before I used TriMed I was on some nice paper charts but by using their EHR and office management softward (E-Medsys) I was able to reduce my staff and streamline office efficiency. Everything at all times was at our finger tips so that we were able to investigate and solve queries in real time without resorting to lengthy dives into the "bowels" of the software. The EHR software is very intuitive, well laid out, simple to use. Pros Electronic Health Records can be the bane of the practicing physician. So many are nothing but a multitude of check boxes and take as much time to fill out as to actually see the patient (or so it seems). Trimed, which I have been using in one iteration or another since 2002, allows the user the flexibility of text while allowing the user to determine the # and frequency of the more standard scripted boxes. The text is infinitely flexible with the use of add on sub-notes. The office management module is intuitive and easy to use and was extolled by my staff to colleagues in other offices. I have always found the support I receive from TriMed to be as good or better than any other piece of hardware or software I've ever purchased. Cons The superimposed monitoring for key performance parameters was difficult for me to set up and understand but I think that some of this is due to my having a small office and being reliant on my own abilities (not the greatest). Reason for choosing TriMed Complete I had visited several offices running different kinds of EHR and office management software and questioned their users at length. I also spent time in these offices observing the work flow and how well each EHR dealt with the day to day problems of patients and financial data. At the time we had a local rep who assisted us in installing and customizing the TriMed software. Going with this EHR, as I have for the past 18 years, was one of the best business and patient decisions I made when I set up my own practice. Review Source AH Amr H. Pediatrician Medical Practice Used the software for: Less than 6 months ### "TriMed in Pediatrics" August 3, 2021 5.0 Pros Easy to use to to train people and staff, user friendly to schedule a patient. Easy to complete sick or well visits. Logging immunization is easy, well organized EMR and pediatric friendly. Great costumer support and I can't stress enough how great is their support. Cons We are working with the TriMed team to make it easier to schedule siblings and to generate the grantor information to the new siblings that has same insurance. Alternatives considered [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reason for choosing TriMed Complete Great costumer service, the honesty of the demo presentation and the great support we received all the way to implementation. Review Source JF James F. Orthopedic Surgeon Health, Wellness and Fitness Used the software for: 1-2 years ### "The Best EHR hands down!" September 2, 2022 5.0 Outstanding. I would recommend every practice from small to large to utilize TriMed because it is great, customizable product with GREAT PEOPLE throughout the company. I'm happy to shout their praises from the rooftops to anyone who wants to listen Pros This EHR is totally customizable for your practice. We had 100% input from start to finish to implementation to daily use. We designed the workflow of the EHR to match our workflow in the office. The customer service throughout has been unparalleled by any service I have experienced across all service types. TriMed cares, and works hard to provide an EHR the way you need it for your practice. "No" was rarely ever heard during development. The display is intuitive and fresh. The e prescribing is seamless. The mobile app is improving weekly with new features being added, and e prescribing from the mobile app is coming. Cons There is nothing to be dissatisfied with regarding this EHR. Reason for choosing TriMed Complete Customization Review Source LM Lauren M. Registered Nurse Hospital & Health Care Used the software for: 1-2 years ### "TriMed For The Win" May 25, 2022 5.0 TriMed was incredibly easy to work with. They wanted us to be satisfied with the product and made all sorts of adjustments until they got it just right for us. They continue to address any issues or new ideas we have quickly and effectively. Pros TriMed was easy to learn and intuitive to use once you know your way around. Scheduling is easy and you can view all appointments in an organized way on even the most chaotic day. Filling out paperwork on patients is quick, allowing for more time to be spent elsewhere. Cons Nothing! I have enjoyed all aspects of TriMed Reason for choosing TriMed Complete TriMed customer Service was incredible. Review Source SS Samantha S. Marketing Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to Use, All Inclusive and Reasonably Priced " September 20, 2022 5.0 VERY Positive. Five stars across the board Pros The software suite is easy to use, and we quickly learned it. I love that the platform is all-inclusive and customizable based on our needs. Cons Nothing to complain about, it's exactly what we need for our practice. Review Source JW Janet W. Owner/Operator Hospital & Health Care Used the software for: 1-2 years ### "Happy Customer" December 22, 2022 5.0 I have the privilege to work on many different EMR systems. TriMed Complete is hands down one of my favorites. Pros The software has been extremally thought out in all aspects from checking patients until the claim is paid. the system is very easy to navigate and user friendly for providers and billing staff. Cons I do not have any cons about this system. Review Source AS Alan S. MD Medical Practice Used the software for: 2+ years ### " e-Medsys review" July 19, 2019 5.0 Our overall experience has been excellent. We are well supported. With the ever changing environment in health care (like Meaningful use, newer pay for performance programs, ACO's etc) it have been essential for use to have software and support that can support us as we adjust to these changes. Pros We were an early EHR adopter and went through the process of choosing an EHR in 2005. The greatest Pro for e-Medsys is it's customization. We have been throughly impressed with the functionality and the ability of the product to meet our needs and change with us. Documenting visits is very efficient and the reporting abilities are robust. The system also has full functionality for prescription electronic sending (including controlled substances). When we have needs to document our quality initiatives and report quality measures the Trimed team have been great at using our EHR to help us track and report those measures. The dependability has also fantastic. As great as the software has been, our support has been even better. Trimed Technologies really seems to take a teamwork approach and full supports our software and hardware. Cons There are a few very large EHR systems on the market that many larger health care systems use. e-Medsys has a smaller client base so it is not as well know nationwide. Review Source SH Shae H. Office Manager Medical Practice Used the software for: 1-2 years ### "Trimed more than meets our expectations....customer service is beyond compare" November 10, 2022 5.0 Our patients love their patient portals, ease of online scheduling, ease of new patient paperwork. My front office staff loves the efficiency of our software! Pros Trimed is quick to answer any question/problem. You get to speak with a REAL person quickly and I feel they genuinely care about doing the best by their clients. Cons I feel like the things I have not loved, they were able to change for me as soon as I brought it to their attention. Review Source LG Linda G. HR Director Medical Practice Used the software for: 2+ years ### "Amazing support and product " November 30, 2020 5.0 Over the many years we have used this product and company it becomes more evident each year how well the software and support is. The support from Trimed is amazing and the product itself makes our day to day a smooth process. Pros Ease of use, features and support. Constantly evolving. Cons I don’t have any cons about this software or company. Alternatives considered [Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/)[Applied Epic](https://www.capterra.com/p/70671/Applied-Epic/) Reason for choosing TriMed Complete Support- features and price structure. Review Source DD Danielle D. PA-C Medical Practice Used the software for: 6-12 months ### "Excellent EHR" January 4, 2023 5.0 Pros TriMed’s customer service is unbeatable. We have the option to call or email their support team when we need help and they are always very pleasant to speak with. The digital check in tool is robust and saves us a countless amount of money not having to print out patient forms for each visit. Cons Setup and implementation took around 10 weeks but they fronted that lead time to us. They use that time to learn your practice workflow and customize forms/templates so the wait is well worth it. Review Source LC Leanna C. Medical Receptionist Medical Practice Used the software for: 2+ years ### "Easy to Use and Effective " July 15, 2021 5.0 Pros TriMed's software is very intuitive and easy to use, even for people who are not the most tech-savvy. The software covers all the aspects of running a practice - EHR, practice management, patient portal, etc., etc. Support staff goes above and beyond to customize the software to fit your practice's workflow needs; also available at all hours to help in case of issues/glitches. Cons PM is slightly less intuitive to use than the rest. But easy enough to learn. Review Source DP Dedra P. Practice Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "What a way to step up to the plate when healthcare is in the most need!" July 8, 2020 5.0 Had a great experience overall. Implementation team was awesome, and tech support was very quick to help with anything I needed. The company checked in on me periodically seeing how we were doing was a blessing as well! Pros This product was easy to implement and learn for the general use we were using it for. It was easy to enter patients onto the schedule and get throught the telehealth visit. Cons I had a hard time with the patients we were sending links to. I believe more than anything the patients were using old technology that was not able to support this software. My practice is 75% medicare, and some of my patients use hand me down phones that are several years old. I don't feel like it was any thing that was wrong with the software though. Reason for choosing TriMed Complete They were quick to jump in and help, and felt like we could really lean on them in a time of need. Review Source MC Mark C. MD Hospital & Health Care Used the software for: 6-12 months ### "Easy to Onboard" August 28, 2020 5.0 They are quick and responsive to our feedback. Their staff is not only super knowledgeable, but kind and warm. Pros It is intuitive in the flow of the note. I love the pre-populated advice that you can click on to give to patients so you are not saying or writing the same thing hundreds of times. I also love the end of visit summary where I can message the family with anything personally pertinent to their child as well as the ease of use of the portal email tool. Cons Sometimes there are a few too many clicks to click to get something done, but that is minor. Switched from [Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/) New job Review Source SB Shana B. Chief Operations Officer Medical Practice Used the software for: 2+ years ### "A company of Excellence" October 26, 2020 5.0 So I just spent the past week in extensive training and one word to describe this company ..... Exceptional I spent 8 hours a day for 4 days learning this incredible system. I left there with so much knowledge and excitement, about this system and how it could serve our practice for years to come. Pros Functionally, how the entire systems works together. Cons haven't found anything at this point >>> Review Source cK christelle K. Registered nurse Hospital & Health Care Used the software for: 1-2 years ### "Trimed" August 6, 2019 5.0 really good. I would choose this over epic any day! Pros How easy it is to navigate, the help desk is always ready to help with any software issues Cons sometimes as they are changing and bettering this product, it can be slow. Review Source JH Jonathan H. Director of Operations Medical Practice Used the software for: 6-12 months ### "An Excellent EHR " February 25, 2026 5.0 My overall experience with TriMed Complete has been excellent. It certainly is an EHR that is worth every penny. The system runs smoothly and aids our operations. And when issues arise, support is ready and available on the spot. The system just keeps getting better and better as I become more familiar with it and as the team at TriMed continues to improve upon what they have done. Pros What I liked most about TriMed Complete was its functionality and efficiency. While a pretty expansive and vast system, it is smooth to navigate once you become familiar with it. The templates are great, and so is the speed. Chart navigation is very smooth. The schedule feature with color codes for different statuses of visits is very helpful, especially at a cursory view. The widgets that are available are very helpful in terms of helping with workflow efficiency as well as maintaining compliance standards. The role-based access controls are helpful and keep things secure. Moreover, it is very helpful in terms of protecting revenue. The portal is very smooth for patient communications. Cons There are not very many things I do not like about TriMed Complete. Perhaps there could be smoother processes with adjusting scheduling slots. Sometimes there can be too many widgets and it can be overwhelming to navigate them all. Review Source BK Beth K. Management Health, Wellness and Fitness Used the software for: 2+ years ### "TriMed Complete is a great system" March 24, 2026 5.0 Pros TriMed Complete is a very user friendly EHR. The ability to customize for our office is great. Custom Service and support at TriMed far exceeds our expectations. Cons There isn’t anything I don’t like about my experience with TriMed Complete. The software is always updated to increase functionality. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Cost and customer service at Athena became prohibitive and hard to reach. Review Source NN Nancy N. IT and Property Manager Medical Practice Used the software for: 2+ years ### "Trimed Review" December 12, 2023 5.0 I highly recommend Trimed Complete. They customize for your practice needs. They are constantly updating to make your job easier. Pros Their response time. I don't have to open a ticket and wait 24-48 hours to hear from someone. Someone helps you very quickly. If they can't fix the issue right then, they keep you posted on the status of the issue. Cons I miss the user conferences. Maybe they could set up Zoom. The Tuesday tips are very helpful, but I am more of a hands on face to face person. Switched from [Meddbase](https://www.capterra.com/p/72355/Med-DBase/) We needed a system more customized to our office needs. Review Source LAS Lee Ann S. business administrator Medical Practice Used the software for: 2+ years ### "Service, Service, Service" February 18, 2022 5.0 we have been with them nine years and would never consider changing. i know of other practices that have switched systems...i can not imagine. once the purchase is made, the system is in your office, and you have been trained, its all about the service. do you get immediate response, is the company upgrading its product and looking ahead, can they fix an issue that your individual office is having, etc. those are the most important questions and you can not get any better service than trimed. some of the people that trained us initially still work for the company so we know them, they know our office, our goals, our layout and workflow. it is helpful when you need a question answered, or a problem fixed. Pros We like the software as it is easy to use. our new hire doctors have commented that the ehr was user friendly, and intuitive, and it doesnt take them long to get up and running. but lets face it, all electronic health record systems are designed to record health records. the thing about using this software is the company's dedication to service. it is far and away the best. i can get someone on the phone immediately if i have an issue that needs fixed, and trimed can even hop right on my computer if need be. additionally, if we would like a change to the ehr, an upgrade, or report something that seems too laborious, or quirky, they listen and sometimes can help with a system change or update, or suggest another way to get where we want. we like that trimed is coming out with new products as well. like an integrated telemed component, patient video on one side, and medical record on the other. it works great and all in time for covid. text messaging and emailing are integrated and we definitely have used the portal to our, and our patients benefit. tri med also puts out every tuesday a tip about some function of their software and how to use it. it has been very helpful in getting to know what exactly the system can do as there is always so much you dont know about your system. we have used a number of these tips to continue to improve the function of our system. trimed is always looking to improve their software to our benefit. Cons if i have to pick something, and this may be just me, but the reports can be complicated to set up. its easy enough to get help on the phone, and i like that i can get a report on just about anything that i want it's just sometimes i have trouble picking the right field to get me the statistic that i want. Alternatives considered [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[Intergy](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/)[Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing TriMed Complete we went out out to see these systems in other practices. trimed gave us a demonstration in our office integrating our very own workflow. we did ultimately call and visit other pediatric trimed practices, and that confirmed what we thought, ease in use for pediatrics and great service. i do not believe that they were the cheapest but far and away, the value can not be beat. Switched from [Veradigm Practice Management](https://www.capterra.com/p/276109/Veradigm/) we were looking to add an ehr component to our practice management. Review Source DJ David J. Practice Manager Medical Practice Used the software for: 6-12 months ### "David vs Goliath" May 9, 2022 5.0 Their service is incredible. Top rate for helping us on board and keeping us satisfied. I'm not certain we would have received the same service from another EHR provider. Pros Ease of use and speed at which TriMed support responds to questions. Cons That is hard to say. No software does everything that you would like, but with TriMed, it covers a lot of what we were looking for at a lower cost. Switched from [CGM eMDs](https://www.capterra.com/p/32283/e-MDs-Chart/) EMDs had a problems with their patient portal and fax system. And if you wanted to have the patients complete their forms before they arrived, you had to use a third-party vendor. UGH! Review Source JS Jolene S. APRN Medical Practice Used the software for: 6-12 months ### "Dream EHR" August 9, 2021 5.0 It is amazing to have access to our system by cloud anywhere I go. I love being able to e-prescribe easily. Also, the e-prescribe automatically links patient's insurance without our clinic even putting that information into the system. I would recommend this product to any practice (big or small) as it is truly a great product backed with some of the nicest staff you will ever meet. Pros We got lucky and chose the best EHR for our small practice back in November. Most of our population is pediatric and the templates are perfect for well visits and sick visits. Trimed was great about customizing the system for what we wanted and needed for our patients. We were able to train and launch Trimed Complete within a month's time all by zoom with the amazing guidance of Trimed's team. Even though our practice was small, they always made us feel important and like a priority. Once we were up and running we have had great support from their IT and they have gone above and beyond to help us as we have added staff to our clinic. If I was to ever start my own clinic, I would be absolutely confident knowing that I have the choice of this EHR. Cons I have 0 complaints. Everything that I wanted to be changed, the staff was able to customize towards my needs. Alternatives considered [Tebra](https://www.capterra.com/p/129169/Tebra/)[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Reason for choosing TriMed Complete The pricing was unbeatable. The demo proved to us that this was a product that we wanted over the other systems. Review Source JS Jennifer S. Director of Nursing Medical Practice Used the software for: 2+ years ### "Masters in Pediatric workflow " October 17, 2022 5.0 They have been fantastic to work with. My team always receives the support we need and they are quick to implement our requested changes. Pros We could not function without a Pediatric specific EHR. Since implementing TriMed, our nursing workflow within the practice has improved drastically. Administering immunizations and medications are a breeze and we can have multiple team members in each chart at the same time. Family charting is a godsend for Pediatrics! Cons Getting our custom immunization schedule into the system took some work. It’s just necessary setup on the front end that has to be done. TriMed worked with us on this to get our custom practice schedule loaded into their system. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[PCC](https://www.capterra.com/p/121609/PCC-Pediatric-Solution/)[Office Practicum](https://www.capterra.com/p/156932/Office-Practicum/) Reason for choosing TriMed Complete They offered the most custom Pediatric setup for our practice, not an out-of-the-box stock solution. Review Source MP Minal P. Practice Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Great EHR but practice management is cumbersome." May 30, 2024 5.0 Overall it has been great with a bit of a learning curve in the beginning Pros The EHR is elegant, flexible, and easy to use. Cons The billing and practice management module is cumbersome and difficult. Switched from [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/) To have one software to do multiple things Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.