# TriMed Complete Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TriMed Complete the right Electronic Medical Records solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129734/e-Medsys/reviews --- TriMed Complete 5 (54) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TriMed Complete Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews JH Jonathan H Director of OperationsMedical Practice, 11 - 50 employeesUsed the software for: 6-12 months. “The schedule feature with color codes for different statuses of visits is very helpful, especially at a cursory view.“ February 25, 2026 MP Minal P Practice ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “The billing and practice management module is cumbersome and difficult.“ May 30, 2024 JH Jonathan H Director of OperationsMedical Practice, 11 - 50 employeesUsed the software for: 6-12 months. “What I liked most about TriMed Complete was its functionality and efficiency. While a pretty expansive and vast system, it is smooth to navigate once you become familiar with it.“ February 25, 2026 SF Sheila F CRNAHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “I don’t like that allergies is not visible at all times.“ January 2, 2024 JH Jonathan H Director of OperationsMedical Practice, 11 - 50 employeesUsed the software for: 6-12 months. “The system runs smoothly and aids our operations. And when issues arise, support is ready and available on the spot.“ February 25, 2026 HS H. Matt S MDHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “The superimposed monitoring for key performance parameters was difficult for me to set up and understand but I think that some of this is due to my having a small office and being reliant on my own abilities (not the greatest).“ July 20, 2020 BK Beth K ManagementHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “The ability to customize for our office is great.“ March 24, 2026 LB Laura B Office ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes I forget that it is not human and can't understand why it can't do whatever I might dream up! “ December 2, 2020 ## Showing most helpful reviews Showing 1-25 of 54 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SK Sharon K. Practice Administrator Medical Practice Used the software for: 2+ years ### "SO glad we chose TriMed's e-Medsys for our practice!" July 22, 2019 5.0 Pros The customer service is absolutely superb! The system is easy to learn, very functional and supported by an amazing team of professionals. None of the people in our practice as computer "geeks" so having people help us out so well from the get-go is wonderful. We are able to implement changes with just a phone call and have truly made this system "our own". We looked at many systems and none were as pediatric oriented as e-Medsys can be and we will not be looking for another system! Cons Reports will do great things but sometimes it is harder for us to figure out how to set them up ourselves. But TriMed always will do them for us and save them so we can use them in the future. Otherwise cannot think of any downsides to using this system! Alternatives considered [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing TriMed Complete Not as user friendly as TriMed, too many clicks needed to access information and not able to make changes to our system as easily as TriMed can do it. Review Source JG Johna G. CEO Medical Practice Used the software for: 1-2 years ### "Awesome software for client engagement " April 24, 2021 5.0 Wonderful software and even better support team. I would recommend this product and company to any medical group out there. They truly care about your practice. Pros This software has increased my client engagement by more than I could ever expected. Automated messaging is flawless and my clients love it. Their patient portal is the best I’ve ever seen. Customer support is the best I’ve experienced in the industry. Cons I was hesitant about the price at first but the increase in client engagement has more than made up for the cost compared to my previous software. After a month or two of use I realized it is perfectly priced for all the features they offer. Alternatives considered [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing TriMed Complete Their customer support and online reviews is what pushed me over the top to choose TriMed. It was absolutely the correct decision. Switched from [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) Patient engagement was lacking on previous software. Little to no customer support when needed. Review Source HMS H. Matt S. MD Hospital & Health Care Used the software for: 2+ years ### "Long Time User" July 20, 2020 4.0 Before I used TriMed I was on some nice paper charts but by using their EHR and office management softward (E-Medsys) I was able to reduce my staff and streamline office efficiency. Everything at all times was at our finger tips so that we were able to investigate and solve queries in real time without resorting to lengthy dives into the "bowels" of the software. The EHR software is very intuitive, well laid out, simple to use. Pros Electronic Health Records can be the bane of the practicing physician. So many are nothing but a multitude of check boxes and take as much time to fill out as to actually see the patient (or so it seems). Trimed, which I have been using in one iteration or another since 2002, allows the user the flexibility of text while allowing the user to determine the # and frequency of the more standard scripted boxes. The text is infinitely flexible with the use of add on sub-notes. The office management module is intuitive and easy to use and was extolled by my staff to colleagues in other offices. I have always found the support I receive from TriMed to be as good or better than any other piece of hardware or software I've ever purchased. Cons The superimposed monitoring for key performance parameters was difficult for me to set up and understand but I think that some of this is due to my having a small office and being reliant on my own abilities (not the greatest). Reason for choosing TriMed Complete I had visited several offices running different kinds of EHR and office management software and questioned their users at length. I also spent time in these offices observing the work flow and how well each EHR dealt with the day to day problems of patients and financial data. At the time we had a local rep who assisted us in installing and customizing the TriMed software. Going with this EHR, as I have for the past 18 years, was one of the best business and patient decisions I made when I set up my own practice. Review Source MW Melissa W. Practice Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "E-Medsys" August 9, 2019 5.0 I cannot imaging entering into all of the current quality programs without this software. The reporting features are very customizable. The customer service that we get from our vendor with this software is exceptional. Pros The functionality of this product is not limited. The ability to customize to meet the needs of the changing payment models is without a doubt crucial. The ability to connect quality clinical staff directly to the clinician has saved us time and effort. The customer service that comes with this product is still individual and not so big that you have to wait for days for help. This product is hands down the most forward thinking EMR and team that I have seen. Cons The most frustrating thing is there are not tons of users in my immediate area. But our vendor has made it pretty easy for us to connect to other users. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) Reason for choosing TriMed Complete Custom features not your typical out of the box EMR system. Customer service. Review Source VT Victoria T. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Company to Work With" February 1, 2023 5.0 Our experience has been great. I would recommend Trimed for any practice! Pros Trimed has been wonderful to our practice. What makes trimed the best in my opinion is the amazing staff they have behind the scenes. They have been wonderful to us. Cons Certain features can be confusing but again with the help of their staff they made it easy to learn. Switched from [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) ECW was not user friendly and they made updates that slowed the day down. Review Source AH Amr H. Pediatrician Medical Practice Used the software for: Less than 6 months ### "TriMed in Pediatrics" August 3, 2021 5.0 Pros Easy to use to to train people and staff, user friendly to schedule a patient. Easy to complete sick or well visits. Logging immunization is easy, well organized EMR and pediatric friendly. Great costumer support and I can't stress enough how great is their support. Cons We are working with the TriMed team to make it easier to schedule siblings and to generate the grantor information to the new siblings that has same insurance. Alternatives considered [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reason for choosing TriMed Complete Great costumer service, the honesty of the demo presentation and the great support we received all the way to implementation. Review Source JF James F. Orthopedic Surgeon Health, Wellness and Fitness Used the software for: 1-2 years ### "The Best EHR hands down!" September 2, 2022 5.0 Outstanding. I would recommend every practice from small to large to utilize TriMed because it is great, customizable product with GREAT PEOPLE throughout the company. I'm happy to shout their praises from the rooftops to anyone who wants to listen Pros This EHR is totally customizable for your practice. We had 100% input from start to finish to implementation to daily use. We designed the workflow of the EHR to match our workflow in the office. The customer service throughout has been unparalleled by any service I have experienced across all service types. TriMed cares, and works hard to provide an EHR the way you need it for your practice. "No" was rarely ever heard during development. The display is intuitive and fresh. The e prescribing is seamless. The mobile app is improving weekly with new features being added, and e prescribing from the mobile app is coming. Cons There is nothing to be dissatisfied with regarding this EHR. Reason for choosing TriMed Complete Customization Review Source LM Lauren M. Registered Nurse Hospital & Health Care Used the software for: 1-2 years ### "TriMed For The Win" May 25, 2022 5.0 TriMed was incredibly easy to work with. They wanted us to be satisfied with the product and made all sorts of adjustments until they got it just right for us. They continue to address any issues or new ideas we have quickly and effectively. Pros TriMed was easy to learn and intuitive to use once you know your way around. Scheduling is easy and you can view all appointments in an organized way on even the most chaotic day. Filling out paperwork on patients is quick, allowing for more time to be spent elsewhere. Cons Nothing! I have enjoyed all aspects of TriMed Reason for choosing TriMed Complete TriMed customer Service was incredible. Review Source SS Samantha S. Marketing Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to Use, All Inclusive and Reasonably Priced " September 20, 2022 5.0 VERY Positive. Five stars across the board Pros The software suite is easy to use, and we quickly learned it. I love that the platform is all-inclusive and customizable based on our needs. Cons Nothing to complain about, it's exactly what we need for our practice. Review Source JW Janet W. Owner/Operator Hospital & Health Care Used the software for: 1-2 years ### "Happy Customer" December 22, 2022 5.0 I have the privilege to work on many different EMR systems. is hands down one of my favorites. Pros The software has been extremally thought out in all aspects from checking patients until the claim is paid. the system is very easy to navigate and user friendly for providers and billing staff. Cons I do not have any cons about this system. Review Source AL Alison L. Medical Assistant Medical Practice Used the software for: 2+ years ### "TriMed: Try Amazing!" November 1, 2019 5.0 Within our first month, the turnaround for our reimbursement rates and payments from insurance companies increased immediately. Because we were already using the patient management software, the EHR system integrated beautifully. As indicated above, our working relationship with TriMed and its staff has been unmatched. We love their staff and are so thankful and grateful for a smooth transition from paper charting to an electronic system. Pros Our favorite feature of the software is its customization. Working with TriMed's staff is easy, enjoyable and effective. Questions are answered quickly and clearly and the entire working relationship - from initial conversation to development to implementation and then its continual evolution, communication, accessibility and support has been provided at a gold-star level. Cons The initial interface felt a little dated, but with recent updates, this has improved significantly. Review Source VD Veronica D. Global IT Manager, Sr Account Manager Hospital & Health Care Used the software for: 2+ years ### "Robust PM and EHR package" August 4, 2020 5.0 From a billing company perspective, the ability to customize the reports, interfaces and EHR for each of our clients allows us to serve our clients to the fullest. Pros The system is easy to set up, and easy to use. The reporting is superb, if you can dream it up, you can make it happen with report builder! And if you get stuck, the Trimed support team is always there to help make your report a reality. As a billing company, the ability to interface our clients with their hospitals is such a great tool. Cons No real cons to speak on! When I find areas that I think need to be improved, I send my "suggestions" to \[SENSITIVE CONTENT HIDDEN\] for the devs to consider! Review Source HM Heidi M. HR Health, Wellness and Fitness Used the software for: 1-2 years ### "TriMed is an easy to use, customizable EHR." July 14, 2022 5.0 Pros The ease of customization of documents is great. The support with this company is the best of any we work with. Cons Reporting can be difficult at times. Support however helps ease this. Review Source AH Angie H. Administrator Hospital & Health Care Used the software for: 2+ years ### "A True Vendor Partner!" August 6, 2020 5.0 Pros If you're looking for a software vendor who will treat your relationship like a valued partnership, TriMed fits the bill. Their product is easy to use, customizable, and the support is excellent. They will take the time to learn the workflows in your practice, and then adapt the system to meet your needs. We've been clients for years and enjoy our relationship with their team. Cons Overall we've been very pleased with their product. When we have issues, it's nice to call and have someone answer the phone to provide assistance. Review Source SF Sheila F. CRNA Hospital & Health Care Used the software for: 1-2 years ### "Trimed ACTUALLY cares" January 2, 2024 5.0 Pros Customer service. Response time is quick. They work on issues quickly. Cons Anything that I don’t like they can usually fix. I don’t like that allergies is not visible at all times. You have to click on patient name to see this. Review Source JH Jamette H. OB/GYN physician Medical Practice Used the software for: 2+ years ### "good value and easy to use. " August 24, 2019 5.0 I have been extremely pleased with the product and the customer service that I have received for the past 15 years with using TriMed technologies. It is wonderful to be able to call and speak with someone who recognizes who you are and who knows your system. Pros I enjoyed the ease of use and efficiency. I now use Epic at a new job and it is expensive as well as more cumbersome to use. Cons Customization of templates is time consuming. Review Source SM Skyler M. Physician Medical Practice Used the software for: 2+ years ### "e-Medsys" October 12, 2019 5.0 Pros I agree with the other posted reviews that this system is excellent. We particularly like that we can customize templates; the process is very easy. This system is a gem, and the best element is that the customer service is truly exceptional. Cons nothing that any other EHR also has as problems Review Source JP Jeri P. Office Manager Medical Practice Used the software for: Less than 6 months ### "Exceptional product/service" May 14, 2020 5.0 This company provided a service to our Pediatric office when we felt much uncertainty in our day to day business. It has gone great and we could not be happier. Pros The product is wonderful. We learned it and used it within 24 hours of gaining access and have had little to zero problems and I am certain any of the problems we had were user error. Cons Honestly nothing to dislike. Learning was easy and fast! Review Source HB Hannah B. Nurse Medical Practice Used the software for: 2+ years ### "TriMed Complete " June 18, 2026 5.0 TriMed support has always been very helpful. The product is easy to use and enhancements are made that truly help your workflow. Pros The service is superb! They seem to understand workflows and how they impact our day to day operations. They always listen when we make a suggestion. Cons There is not anything I can really say I dislike. If there was one thing, I would have to say that it is there are updates to the system that I am not always aware are happening. Something changes and then an email comes with the information. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Price/cost of Athena began to be too much. Review Source JH Jonathan H. Director of Operations Medical Practice Used the software for: 6-12 months ### "An Excellent EHR " February 25, 2026 5.0 My overall experience with has been excellent. It certainly is an EHR that is worth every penny. The system runs smoothly and aids our operations. And when issues arise, support is ready and available on the spot. The system just keeps getting better and better as I become more familiar with it and as the team at TriMed continues to improve upon what they have done. Pros What I liked most about was its functionality and efficiency. While a pretty expansive and vast system, it is smooth to navigate once you become familiar with it. The templates are great, and so is the speed. Chart navigation is very smooth. The schedule feature with color codes for different statuses of visits is very helpful, especially at a cursory view. The widgets that are available are very helpful in terms of helping with workflow efficiency as well as maintaining compliance standards. The role-based access controls are helpful and keep things secure. Moreover, it is very helpful in terms of protecting revenue. The portal is very smooth for patient communications. Cons There are not very many things I do not like about . Perhaps there could be smoother processes with adjusting scheduling slots. Sometimes there can be too many widgets and it can be overwhelming to navigate them all. Review Source LW Laurie W. Billing Manager Medical Practice Used the software for: 2+ years ### "Trimed Complete for the win" June 22, 2026 5.0 Our experience has been nothing short of outstanding. I would definitely recommend for any practice looking for value in software and customer service. Pros has been an awesome tool for our practice. The software is user friendly and has allowed our billing team to work so much more efficiently. The reporting and billing tools are top notch, as well as patient communication tools. We have utilized both the collections modules and payment posting modules. The security of the platform is outstanding along with "one of a kind" customer support. Cons I really can not think of any "negative" feedback considering our wondeful experience thus far with both the software and the company. Review Source BK Beth K. Management Health, Wellness and Fitness Used the software for: 2+ years ### "TriMed Complete is a great system" March 24, 2026 5.0 Pros is a very user friendly EHR. The ability to customize for our office is great. Custom Service and support at TriMed far exceeds our expectations. Cons There isn’t anything I don’t like about my experience with . The software is always updated to increase functionality. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Cost and customer service at Athena became prohibitive and hard to reach. Review Source NN Nancy N. IT and Property Manager Medical Practice Used the software for: 2+ years ### "Trimed Review" December 12, 2023 5.0 I highly recommend . They customize for your practice needs. They are constantly updating to make your job easier. Pros Their response time. I don't have to open a ticket and wait 24-48 hours to hear from someone. Someone helps you very quickly. If they can't fix the issue right then, they keep you posted on the status of the issue. Cons I miss the user conferences. Maybe they could set up Zoom. The Tuesday tips are very helpful, but I am more of a hands on face to face person. Switched from [Meddbase](https://www.capterra.com/p/72355/Med-DBase/) We needed a system more customized to our office needs. Review Source LAS Lee Ann S. business administrator Medical Practice Used the software for: 2+ years ### "Service, Service, Service" February 18, 2022 5.0 we have been with them nine years and would never consider changing. i know of other practices that have switched systems...i can not imagine. once the purchase is made, the system is in your office, and you have been trained, its all about the service. do you get immediate response, is the company upgrading its product and looking ahead, can they fix an issue that your individual office is having, etc. those are the most important questions and you can not get any better service than trimed. some of the people that trained us initially still work for the company so we know them, they know our office, our goals, our layout and workflow. it is helpful when you need a question answered, or a problem fixed. Pros We like the software as it is easy to use. our new hire doctors have commented that the ehr was user friendly, and intuitive, and it doesnt take them long to get up and running. but lets face it, all electronic health record systems are designed to record health records. the thing about using this software is the company's dedication to service. it is far and away the best. i can get someone on the phone immediately if i have an issue that needs fixed, and trimed can even hop right on my computer if need be. additionally, if we would like a change to the ehr, an upgrade, or report something that seems too laborious, or quirky, they listen and sometimes can help with a system change or update, or suggest another way to get where we want. we like that trimed is coming out with new products as well. like an integrated telemed component, patient video on one side, and medical record on the other. it works great and all in time for covid. text messaging and emailing are integrated and we definitely have used the portal to our, and our patients benefit. tri med also puts out every tuesday a tip about some function of their software and how to use it. it has been very helpful in getting to know what exactly the system can do as there is always so much you dont know about your system. we have used a number of these tips to continue to improve the function of our system. trimed is always looking to improve their software to our benefit. Cons if i have to pick something, and this may be just me, but the reports can be complicated to set up. its easy enough to get help on the phone, and i like that i can get a report on just about anything that i want it's just sometimes i have trouble picking the right field to get me the statistic that i want. Alternatives considered [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[Intergy](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/)[Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing TriMed Complete we went out out to see these systems in other practices. trimed gave us a demonstration in our office integrating our very own workflow. we did ultimately call and visit other pediatric trimed practices, and that confirmed what we thought, ease in use for pediatrics and great service. i do not believe that they were the cheapest but far and away, the value can not be beat. Switched from [Veradigm Practice Management](https://www.capterra.com/p/276109/Veradigm/) we were looking to add an ehr component to our practice management. Review Source DJ David J. Practice Manager Medical Practice Used the software for: 6-12 months ### "David vs Goliath" May 9, 2022 5.0 Their service is incredible. Top rate for helping us on board and keeping us satisfied. I'm not certain we would have received the same service from another EHR provider. Pros Ease of use and speed at which TriMed support responds to questions. Cons That is hard to say. No software does everything that you would like, but with TriMed, it covers a lot of what we were looking for at a lower cost. Switched from [CGM eMDs](https://www.capterra.com/p/32283/e-MDs-Chart/) EMDs had a problems with their patient portal and fax system. And if you wanted to have the patients complete their forms before they arrived, you had to use a third-party vendor. UGH! 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