# Page 2 | TriMed Complete Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is TriMed Complete the right Electronic Medical Records solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129734/e-Medsys/reviews --- TriMed Complete 5 (52) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of TriMed Complete ## Showing most helpful reviews Showing 26-50 of 52 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HB Heidi B. program coordinator Hospital & Health Care Used the software for: 1-2 years ### "Great Product!" September 24, 2020 5.0 We run a pro-bono clinic for underserved individuals in low-socioeconomic regions, and they have been quite generous to help us with our programs. They have been very responsive to our questions and worked with us to get a program that would fit our needs. The software was very easy to implement, which was important because we have a volunteer base to help with treatments, and the therapists & students needed to learn quickly. We've had little to no issues with learning the system, even with those individuals who are not very tech savvy. The transition to telehealth has been relatively easy using TriMed- It's been extremely important during COVID-19, since all of our pro-bono treatments are now taking place online. Pros It is pretty intuitive to use, and our occupational and physical therapists easily learned to use it. We have had wonderful support for any questions or issues we've had, and I have been amazed at how quickly they responded. They have been able to customize our forms to fit us- exactly how we wanted, and have been very responsive to any further modifications we needed. There were also no upcharges, which is great. Cons This software seems to be very flexible, so any forms or features that we didn't have right off the bat, they were able to assist us in putting in place. Reason for choosing TriMed Complete They were very responsive to our inquiries & questions, were able to work with our pro-bono clinic's unusual staffing and budget, and the software was easy to use & customizable. Review Source SK Sharon K. Practice Administrator Medical Practice Used the software for: 2+ years ### "SO glad we chose TriMed's e-Medsys for our practice!" July 22, 2019 5.0 Pros The customer service is absolutely superb! The system is easy to learn, very functional and supported by an amazing team of professionals. None of the people in our practice as computer "geeks" so having people help us out so well from the get-go is wonderful. We are able to implement changes with just a phone call and have truly made this system "our own". We looked at many systems and none were as pediatric oriented as e-Medsys can be and we will not be looking for another system! Cons Reports will do great things but sometimes it is harder for us to figure out how to set them up ourselves. But TriMed always will do them for us and save them so we can use them in the future. Otherwise cannot think of any downsides to using this system! Alternatives considered [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing TriMed Complete Not as user friendly as TriMed, too many clicks needed to access information and not able to make changes to our system as easily as TriMed can do it. Review Source JG Johna G. CEO Medical Practice Used the software for: 1-2 years ### "Awesome software for client engagement " April 24, 2021 5.0 Wonderful software and even better support team. I would recommend this product and company to any medical group out there. They truly care about your practice. Pros This software has increased my client engagement by more than I could ever expected. Automated messaging is flawless and my clients love it. Their patient portal is the best I’ve ever seen. Customer support is the best I’ve experienced in the industry. Cons I was hesitant about the price at first but the increase in client engagement has more than made up for the cost compared to my previous software. After a month or two of use I realized it is perfectly priced for all the features they offer. Alternatives considered [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing TriMed Complete Their customer support and online reviews is what pushed me over the top to choose TriMed. It was absolutely the correct decision. Switched from [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) Patient engagement was lacking on previous software. Little to no customer support when needed. Review Source DR Deanna R. Vaccine Coordinator Medical Practice Used the software for: 2+ years ### "Trimed Complete Review" January 2, 2024 5.0 Pros I have been using Trimed for over 5 years now, and it has been great! They are reliable and always willing to help whenever we have a question or offer a suggestion. I used a previous EMR system before this, and Trimed is a lot more user friendly. We are thankful for their support team who is always there to answer questions! Cons Everything works great for us, no cons! Review Source WH William H. Physician Medical Practice Used the software for: 1-2 years ### "Very Happy with our Choice of TriMed" December 9, 2022 5.0 From the very beginning, they have been there to increase our success. This was our first time opening our own clinic, myself as a physician and my wife as office manager, and TriMed went above and beyond to explain things to us. As we are growing and understanding the practice more, they continue to change things for us as needed. Pros I am impressed with the ease of this software in my documentation. When I have an issue or a question or even a change needed, I can get in touch with someone in support quickly and they get right on changing it or improving it for me. Cons There is not an obvious flaw to list here. We have had some things that have been wrong at times, but it is almost always a quick fix via an email to support or a phone call. Review Source AV Amy V. Nurse Practitioner Hospital & Health Care Used the software for: 2+ years ### "Highly Recommend" July 21, 2020 5.0 TriMed has provided us an EMR for documentation and e-prescribing for our telemedicine solution. I have worked with this company at a much larger scale for EMR, practice management, billing, and scheduling in a previous position. I will always choose TriMed for my software solution because they are reliable, adaptable, respond quickly, provide efficient solutions, and their customer support and super friendly staff cannot be replicated by anyone. Pros The TriMed platform is very user friendly. Every physician I have trained on this platform has raved about it's adaptability and ease of use. Furthermore, there is so much customization that can be done which is just not available with any of the other larger named technology companies out there. Cons For our current needs, this platform has everything that we need to conduct telemedicine patient care thoroughly and efficiently. Reason for choosing TriMed Complete reliability, cost, and the rapid response from their teams. The TriMed staff is top notch. Tim, Richard, and every TriMed employee I have engaged with has been spectacular in delivering on each and every request, quickly and with precision. Review Source KH KATHLEEN H. PRACTICE MANAGER Hospital & Health Care Used the software for: 2+ years ### "Sorry to end this software" November 28, 2023 5.0 Pros Customer support and ease of use. Any problems were always addressed promptly Cons Not a lot to share here. TriMed filled all of our needs at the time. Review Source Response from TriMed Technologies December 7, 2023 Best of luck in your retirement, Kathleen! We greatly appreciate your partnership over the past 15+ years. CC Chad C. Practice Administrator Hospital & Health Care Used the software for: 1-2 years ### "e-Medsys software review " April 23, 2019 5.0 My experience overall has been outstanding! I highly recommend the tools and the team members at TriMed. They are our partners. They truly desire to see us succeed and I am confident that if you work with them you will experience a group committed to your success as well. Pros It is extremely robust and the customizability of the pediatric templates has appealed to my providers. We make changes when we need to and the staff at TriMed are happy to implement these changes. They have helped us integrate our website with the software and patients can book appointments online. This feeds right into our EHR. The practice management system can run any report I desire and the staff at TriMed are willing to help me set this up just like I need. Cons Nothing really, at first the reporting feature in the practice management system was a bit overwhelming but the more I worked with it and sought the help of TriMed staff the more comfortable I have become. There are a host of reports I can run that allow me to know the number of visits each month, how many new patients we saw, our charges versus payments, number of no shows, and a host of other things that are helpful as I seek to manage and help an independent practice grow and thrive. Review Source JI Jenny I. Physician Medical Practice Used the software for: 6-12 months ### "Fantastic Customer Service" January 20, 2022 5.0 Pros Extremely customizable to your specific clinic. Employees are very responsive to your requests. Changes are implemented in a timely fashion. Cons Implementation was made much easier by preparing as much as possible beforehand. I also recommend having the team come to your clinic when you go live, they can make changes on the fly which makes the transition smoother. Review Source SM Steven M. Managing Partner Medical Practice Used the software for: 2+ years ### "Robust system with excellent support" July 24, 2019 5.0 Pros System is very customizable and easy to use. There are many options for automating routine functions within our work flow. We are currently using the system on a cloud based server which has been very robust and secure. Since that transition several years ago I would never go back to a local server based system. Support has been excellent. The company has implemented many "feature requests" that we have submitted over the many years we have been using the system - they really listen. Cons The reporting functions are robust and extremely customizable. This results in needing to review long lists of potential fields to choose from as filters or to report on. Sometimes the descriptors are a bit vague leading to some confusion about how to set up the report as I desire. However, Trimed support staff have been very helpful in working through the issues. Review Source AL Alison L. Medical Assistant Medical Practice Used the software for: 2+ years ### "TriMed: Try Amazing!" November 1, 2019 5.0 Within our first month, the turnaround for our reimbursement rates and payments from insurance companies increased immediately. Because we were already using the patient management software, the EHR system integrated beautifully. As indicated above, our working relationship with TriMed and its staff has been unmatched. We love their staff and are so thankful and grateful for a smooth transition from paper charting to an electronic system. Pros Our favorite feature of the software is its customization. Working with TriMed's staff is easy, enjoyable and effective. Questions are answered quickly and clearly and the entire working relationship - from initial conversation to development to implementation and then its continual evolution, communication, accessibility and support has been provided at a gold-star level. Cons The initial interface felt a little dated, but with recent updates, this has improved significantly. Review Source CH Charlotte H. RN Hospital & Health Care Used the software for: 1-2 years ### "Trimed Experience" June 1, 2022 5.0 Trimed's responsiveness to meet our organization's EHR needs have been quick and thorough. The training we received and follow-up to minor issues we faced as we rolled out the use of this system was remarkable. I have recommended this system to other healthcare providers for use in their organization. Pros The ease of scheduling. The ability to have our notes customized to meet the needs of our organization. The ability to have notes, orders, etc., be selected with one click saves a lot of time when meeting with patients. Cons If there could be a way to set reminders to myself to perform follow-ups or other tasks for patients, that would be a great feature! Review Source JH Josey H. RN Medical Practice Used the software for: 6-12 months ### "Highly Recommend" December 9, 2022 5.0 I think this is my favorite part. Trimed is responsive and the software is easily customizable to what is needed for our practice. Pros I think Trimed is so easy to use. It just makes sense. Even if I don't know how to do chart something or find something in a chart, I am always able to figure it out because of how self-explanatory the system is. I also love that it is easy to communicate within a patients chart and things are almost never lost or forgotten because of this. Cons There is not much I don't like about the software. Review Source VD Veronica D. Global IT Manager, Sr Account Manager Hospital & Health Care Used the software for: 2+ years ### "Robust PM and EHR package" August 4, 2020 5.0 From a billing company perspective, the ability to customize the reports, interfaces and EHR for each of our clients allows us to serve our clients to the fullest. Pros The system is easy to set up, and easy to use. The reporting is superb, if you can dream it up, you can make it happen with report builder! And if you get stuck, the Trimed support team is always there to help make your report a reality. As a billing company, the ability to interface our clients with their hospitals is such a great tool. Cons No real cons to speak on! When I find areas that I think need to be improved, I send my "suggestions" to \[SENSITIVE CONTENT HIDDEN\] for the devs to consider! Review Source CK Christy K. Manager, EHR support Medical Practice Used the software for: 2+ years ### "Excellent product, reasonable price" November 24, 2020 5.0 While the product already has many features that our practice needs, when we find there is a need that is not currently met, TriMed is extremely open to developing additional features that our practice needs. What truly sets TriMed apart from their competitors is their customer service. They constantly go the extra mile for their customers and always with a smile. Pros This product has a robust set of tools for medical practices do everything from scheduling, visit documentation, billing, reporting, document management, etc. Cons There is nothing to mention because every time we found that we needed something the software doesn’t have, TriMed has been willing to work with us to meet that need. Review Source HM Heidi M. HR Health, Wellness and Fitness Used the software for: 1-2 years ### "TriMed is an easy to use, customizable EHR." July 14, 2022 5.0 Pros The ease of customization of documents is great. The support with this company is the best of any we work with. Cons Reporting can be difficult at times. Support however helps ease this. Review Source HT Holleigh T. Office Manager Medical Practice Used the software for: 2+ years ### "Help when we needed it!" October 5, 2023 5.0 Just a few weeks into the pandemic we reached out to TriMed for help with a telehealth program. \[sensitive content hidden\] had us set up and ready for patient appointments within a few weeks and our provider was "seeing" patients. The customer service has been very responsive. We owe a lot to TriMed! Thank you!! Pros This product is so easy to use. The customer service is fast and efficient. The price is right. Our patients find it easy to use also. Cons I have not found any "cons" to TriMed. Review Source JG Jessica G. RN Medical Practice Used the software for: 2+ years ### "User-friendly medical software" October 12, 2020 5.0 Pros Features that I really appreciate about this software are how easy to understand and user-friendly it is as well as being practical and customizable to your medical environment and needs. The customer support, set up, and instruction are excellent! Cons I have been using this software for over 2 years now and have to real cons to report. Anytime our practice had an issue, their software team was right there ready to create, fix, or make any adjustments needed. TriMed's on-going, excellent customer support team gets rid of any cons! Review Source AH Angie H. Administrator Hospital & Health Care Used the software for: 2+ years ### "A True Vendor Partner!" August 6, 2020 5.0 Pros If you're looking for a software vendor who will treat your relationship like a valued partnership, TriMed fits the bill. Their product is easy to use, customizable, and the support is excellent. They will take the time to learn the workflows in your practice, and then adapt the system to meet your needs. We've been clients for years and enjoy our relationship with their team. Cons Overall we've been very pleased with their product. When we have issues, it's nice to call and have someone answer the phone to provide assistance. Review Source SF Sheila F. CRNA Hospital & Health Care Used the software for: 1-2 years ### "Trimed ACTUALLY cares" January 2, 2024 5.0 Pros Customer service. Response time is quick. They work on issues quickly. Cons Anything that I don’t like they can usually fix. I don’t like that allergies is not visible at all times. You have to click on patient name to see this. Review Source LB Laura B. Office Manager Medical Practice Used the software for: 2+ years ### "TriMed EHR/PM Review" December 2, 2020 5.0 I have been impressed with the continued upgrades to this system with additions that I didn't even think we might need. The company has always been quick to assist if I need any help in customizing the system. Pros The customization of this software is very user friendly. We love that it is not a "EMR in a Box" and it is able to fit our work flow. Cons Sometimes I forget that it is not human and can't understand why it can't do whatever I might dream up! No really it is very practice specific. Review Source JH Jamette H. OB/GYN physician Medical Practice Used the software for: 2+ years ### "good value and easy to use. " August 24, 2019 5.0 I have been extremely pleased with the product and the customer service that I have received for the past 15 years with using TriMed technologies. It is wonderful to be able to call and speak with someone who recognizes who you are and who knows your system. Pros I enjoyed the ease of use and efficiency. I now use Epic at a new job and it is expensive as well as more cumbersome to use. Cons Customization of templates is time consuming. Review Source AJ Angela J. Health and Client Services Director Health, Wellness and Fitness Used the software for: 1-2 years ### "The ability of this system to be customized to the needs of our organization were great" March 23, 2022 5.0 Pros Customization of system to meet our organizations specific needs and the ease of use. It is very intuitive Cons there is nothing at this time that I would say I do not like Review Source SM Skyler M. Physician Medical Practice Used the software for: 2+ years ### "e-Medsys" October 12, 2019 5.0 Pros I agree with the other posted reviews that this system is excellent. We particularly like that we can customize templates; the process is very easy. This system is a gem, and the best element is that the customer service is truly exceptional. Cons nothing that any other EHR also has as problems Review Source SC Sarah C. Medical Receptionist Medical Practice Used the software for: 1-2 years ### "10/10 would recommend! " December 4, 2019 5.0 Pros Trimed has made our EHR very user friendly! There are so many cool features, and they are always coming out with new updates that enhance the software. My favorite thing is that they are always so willing to help. If we have a question or a request, they are right there to make it happen! Cons Nothing! It is easy to learn, and Trimed is awesome! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.