# Drupal Commerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Drupal Commerce the right eCommerce solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/129736/Drupal-Commerce/reviews

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Drupal Commerce

4.3 (15)

[View alternatives](https://www.capterra.com/p/129736/Drupal-Commerce/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Drupal Commerce

Ease of use

3.3

Customer Service

4.2

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Noemí M.  
Brand Manager  
Food & Beverages  
Used the software for: 2+ years

### "Robust eCommerce solution"

December 18, 2022

5.0

Pros

Intuitive interface and powerful features make it my go-to solution for creating a robust e-commerce platform. Also, for corporates, it is a good solution in security and compliance. Great avaiable resources in terms of developers, documentation, already developed addons and so on.

Cons

Although the product offers a range of features, I found that some modules didn't work as expected.

Alternatives considered

[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[Magento 2 Product Designer](https://www.capterra.com/p/197472/Magento-2-Product-Designer/)[Frontend Builder For Magento 2](https://www.capterra.com/p/173515/Frontend-Builder-For-Magento-2/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Compliance

Review Source

NM

Nicolas M.  
Senior back-end developer  
Marketing and Advertising  
Used the software for: 2+ years

### "Powerful open-source ecommerce solution"

August 11, 2025

5.0

Drupal Commerce enables the creation of professional e-commerce experiences on top of a first-class CMS.

Pros

Drupal Commerce is a powerful and flexible open-source e-commerce solution. Using Drupal for your online store not only enables you to focus on your products, but also allows you to build a strong content and SEO strategy.

Cons

Fewer third-party modules are available, as Drupal Commerce is not as widely adopted as some of the more popular ready-made solutions.

Switched from

[PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)

Drupal Commerce inherits the power of the high-performance Drupal CMS, allowing you to manage orders and content within a single interface.

Review Source

Response from Centarro

August 13, 2025

Thanks for trusting Drupal Commerce with your eCommerce project and for the review! Best wishes for the success of your site. 🙏🏼

JP

Jon P.  
Sales  
Apparel & Fashion  
Used the software for: 2+ years

### "Incredibly flexible and extendable - comes with the trade off of ease of use"

December 8, 2018

3.0

Pros

Drupal Commerce is a go-to choice when it comes to building a custom eCommerce site on Drupal. It's highly flexible and is well used so it can be extended almost endlessly

Cons

It is a bear to configure. You have to be a developer with experience to get it working smoothly. Maintainers have been slow to get it ported to D8.

Review Source

Response from Centarro

December 10, 2018

Thanks for your feedback, Jon! Definitely looks like we have a ways to go to better support users like yourselves. Your assessment that it's very much a tool for developers is still true, though we're working to make it easier for non-technical users over time. For what it's worth, Commerce 2.x had a full release on Drupal 8 in October 2017 and now serves over 6,000 merchants. There are definitely contributed modules touching on non-core feature sets that still need to be ported, but that's often out of our hands. Fortunately we're finding good partners and projects to fund these - look for the pace to accelerate even more in 2019. Feel free to email me if there's anything we can do for you in the meantime. Cheers!

VR

Verified Reviewer  
Marketing Manager  
Computer Software  
Used the software for: 1-2 years

### "About as turnkey as you can get for adding storefront functionality to Drupal"

January 23, 2018

5.0

I was able to establish a robust storefront on the web.

Pros

To get this out of the way, Wordpress + Woocommerce is a lot easier to get up and going than Drupal and Drupal commerce. But if you need more than a very simple storefront, you'll quickly realize that going the Woocommerce route usually ends up requiring plugins. There are cons and benefits to both, but with the Drupal combo you get nearly unlimited flexibility without the need to buy plugins to accomplish the same (or better) functionality. Like all things Drupal, it just takes some more effort to learn, but once you do...the sky is the limit.

Cons

A lot of things with Drupal end up being more complicated than you expected, and working with this is no exception. There is good documentation however and the community is overall very supportive.

Review Source

Response from Centarro

January 24, 2018

Thanks so much for your review! Our sweet spot really seems to be empowering developers / merchant development teams to develop custom eCommerce solutions, and it sounds like you've benefited from Drupal Commerce for just that use case. Cheers!

Erin E.  
Marketing and Digital Manager  
Real Estate  
Used the software for: 2+ years

### "Makes building an online store fast and easy!"

October 16, 2018

5.0

Pros

It speeds up the creation of Drupal commerce site 10-fold. Easy to get started, lots of configurations, but any ecommerce site will require a lot of set-up time and customizing. What I love most about Drupal sites, is how robust the online community is. I rarely run into a question/problem thta I can't get answered by searching the forumns.

Cons

Drupal works so differently than other CMS platforms the learning curve is long and at times frustrating. I banged my head against the wall learning it, but once I got it, I loved it.

Review Source

Response from Centarro

October 17, 2018

Thanks for the honest review, Erin. We're well aware of the Drupal learning curve but very happy to hear that your effort was rewarded with such an increase in productivity. All the best!

VR

Verified Reviewer  
Director of Marketing (Head of Marketing)  
Biotechnology  
Used the software for: 2+ years

### "If you use Drupal for commerce, you should use Drupal Commerce"

January 19, 2019

5.0

Pros

Drupal Commerce is supported by a great team, and is the best way to do commerce with Drupal

Cons

It takes someone who really knows how to program to use this software.

Review Source

VR

Verified Reviewer  
CMO  
Information Technology and Services  
Used the software for: 2+ years

### "not for everyone"

February 9, 2021

4.0

I used to use it for all my projects and recommended it, but I use it less and less for the reasons I described above.

Pros

was the first CMS I started working with. My first love

Cons

As time passed by, it became more and more complex and less practical.

Alternatives considered

[Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing Drupal Commerce

I don't.

Review Source

Rob R.  
General Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great add-on for Drupal"

September 22, 2018

4.0

Pros

Drupal is a great as a CMS and having this e-commerce functionality is a great way to keep using the platform for websites.

Cons

I would improve the user interface so it's easier/friendlier.

Review Source

Response from Centarro

October 17, 2018

Thanks much for your review, Rob. We're actively working to improve the UX of Drupal in general, but we're also currently pursuing JavaScript based store management interfaces so we aren't limited to the UI Drupal itself provides. Looking forward to releasing that, would love to get your feedback when we do!

Permana J.  
Backend Developer  
Computer Software  
Used the software for: Less than 6 months

### "Powerful platform for Drupal e-commerce"

April 21, 2019

5.0

Used it in one of e-commerce project, solve all e-commerce requirement. Suitable for complex requirement, but developer must fully understand Drupal.

Pros

Because it is based on Drupal, it is very extensible. All e-commerce great features for free. Use already exist libraries instead of inventing from scratch.

Cons

With great features comes great complexity. Steep learning curve for developer who doesn't familiar with Drupal.

Review Source

JK

Jonathan K.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Underrated in the eCommerce world"

December 13, 2018

4.0

Pros

Support has been great as of recent, very responsive and helpful. Documentation is great.

Cons

Can be a very complex tool to learn but once you master it, you can build any kind of eCommerce tool on Drupal

Review Source

Response from Centarro

December 14, 2018

Thanks for the feedback, Jonathan. Glad to know Drupal Commerce has worked out for you! : )

Luca T.  
SEM Specialist & Social Media Advertiser  
Marketing and Advertising  
Used the software for: 6-12 months

### "Software complesso da settare ma molto flessibile e ricco di funzionalità"

November 18, 2022

3.0

Non del tutto positiva. Software potente ma troppo complesso.

Pros

Possibilità pressoché infinita di estensione del software.

Cons

DIfficoltà nella fase di configurazione, il software richiede conoscenze informatiche approfondite.

Review Source

Eduardo Q.  
Ingeniero de Sistemas  
Design  
Used the software for: 1-2 years

### "Drupal Commerce tu tienda en línea de forma rápida"

December 1, 2022

5.0

Utilizo Drupal Commerce cuando necesito tener mayor control de mi proyecto, por lo general los clientes solicitan personalizaciones específicas y es allí donde Drupal Commerce salva el día.

Pros

Drupal Commerce es un complemento fácil de implementar, añade la funcionalidad de escaparate a Drupal y te dá la libertad de poder personalizar tu tienda online a tu gusto, algo que no sucede en otros complementos como Woocommerce para Wordpress.

Cons

Si bien es cierto Drupal Commerce ofrece mayor personalización de tu tienda online, requiere que tengas conocimientos más avanzados de codificación.

Review Source

Carla M.  
Consultora SEO  
Design  
Used the software for: 1-2 years

### "Tu tienda online en un instante con Drupal Commerce"

February 10, 2023

5.0

Pros

Me gusta mucho Drupal Commerce porque es un complemento fácil y rápido de implementar, con ello consigues tener la funcionalidad de escaparate en Drupal. Además, puedes personalizar tu tienda online con más libertad.

Cons

No he tenido inconvenientes al utilizar el complemento y ante las pequeñas dudas el equipo de soporte me ayudó.

Review Source

Response from Centarro

February 13, 2023

Thanks for the feedback!

KW

Kevin W.  
Web Developer  
Apparel & Fashion  
Used the software for: 2+ years

### "Goto for Drupal 7 Commerce"

February 16, 2019

3.0

Pros

D7 support is great and the best option for commerce on the platform.

Cons

Still waiting to migrate my site to D8 for fear that not everything is ported.

Review Source

MB

MARCY B.  
Program Manager  
  
Used the software for: Less than 6 months

### "Great open-sourced e-commerce software!"

May 8, 2018

4.0

Pros

Great open-sourced e-commerce software! Drupal does not require a lot of resources but is very technically advanced. Great customer service and support. Pages load very quickly, and software allows for a huge amount of customization.

Cons

Drupal is not the most user friendly interface/platform we have used. Finding a good Drupal developer is sometimes a challenge as well.

Review Source

Response from Centarro

October 17, 2018

Thanks for the honest review, Marcy. I'm glad to hear you were able to get the support you needed despite the effort it takes to wrap your head around Drupal. : )

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