# Page 10 | Zoho Analytics Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Zoho Analytics the right Embedded Analytics solution for you? Explore 360 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/129749/Zoho-Analytics/reviews

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Zoho Analytics

4.4 (360)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 2nd, 2026

# Page 10 - Reviews of Zoho Analytics

## Showing most helpful reviews

Showing 226-250 of 360 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AP

Alex P.  
Operation Manager  
Consumer Services  
Used the software for: 6-12 months

### "Interface"

October 10, 2019

5.0

So far it has been a good experience as this platform is very user-friendly and simplifies the job of analyzing information.

Pros

How easy it is to import information and build graphs.

Cons

The intervals of times that the reports are run since it cannot be less than 1 hour.

Reason for choosing Zoho Analytics

Because it was easy to customize.

Review Source

Rebecca R.  
Account Development Manager  
Computer Software  
Used the software for: Less than 6 months

### "Useful "

March 15, 2019

4.0

Pros

We use Zoho to keep track of our clients. It is well organized and easy to use. Plus you can keep a lot of information in there.

Cons

The notes section is in a weird place on the account pages and searching can sometimes be a hassle because there are a lot of steps to make sure you’re searching correctly.

Review Source

JC

Jeff C.  
CEO  
Real Estate  
Used the software for: Less than 6 months

### "Better Than Tableau"

March 21, 2018

5.0

If you're trying to find a BI Solution for a small company, this is what you want. In building our reports, we were able to pick up the phone and talk to a tech support person immediately to help us with SQL and other issues we had. The result was we were able to be up and running in just a few days. Compared to Tableau which wanted to charge us to build our reports and then required a per-user license fee - this software is super affordable and easy to get up and going with.

Pros

The software provides single page reports with a filtering capability across the top. This allow our clients the ability to use different filters and generate a custom report based on their individual needs without us having to build one for them.

Cons

The dashboard and data tables are not fully CSS compliant so they are not responsive in web pages. To get around this we set our page with to a static width, but that is not ideal for users on tablets and phones. Also, there is are no mapping options yet.

Review Source

CK

Cédric K.  
Marketing and communication  
Banking  
Used the software for: 6-12 months

### "Good visualization software"

January 3, 2023

5.0

Pros

Integration and deployment of applications is easy with this software. Visualization and ease of use of data connectors.

Cons

Since I've been using it I haven't had any problems with it yet, it works very well

Review Source

KV

Korina V.  
Marketing/Sales Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Good"

October 17, 2017

4.0

Wish you could import all sections of online quickbooks not just a few. I am on the fence about keeping zoho because very few people use it because of the functionality and ease of use being poor.

Pros

Visuals are good, it is a good way to visualize your data. You can make whatever report you want which is a nice feature.

Cons

Very hard to use for people that are not data-savvy, the UX/UI is not the best, not pretty on the eyes. If it was a similar experience the quickbooks online has for their report building, it would be easier for my whole team to use.

Review Source

Jonathan B.  
President  
Insurance  
Used the software for: 2+ years

### "null"

November 3, 2016

5.0

Review Source

Alexandre A. A.  
Analista de Business Intelligence  
Information Technology and Services  
Used the software for: 2+ years

### "null"

August 8, 2016

5.0

Review Source

Vishal S.  
Project Manager  
Management Consulting  
Used the software for:

### "Does not integrate well with Zoho CRM"

June 10, 2014

1.0

The integration with Zoho CRM is a little misleading. It is not a full integration. So if you are making the investment into the integration, keep in mind it is limited currently. There is no integration with the Quotes, Orders or Invoice Modules. These are essential with regards to sales. So it is a little disappointing. I will update this review when they have added something here.

Pros

Very nice chart forms, many customization options

Cons

pricey currently poor integration with Zoho CRM need app sometimes a little buggy depending on browser

Review Source

MF

Manuel F.  
Dipendente  
Wholesale  
Used the software for: Less than 6 months

### "Aiuto Efficacie"

March 1, 2023

4.0

Ottimo per avere un ampia visione sugli andamenti aziendali

Pros

Il software ti dà molte opzioni per la preparazione dei dati per un'analisi efficace.Ti permette di dividere colonne,inserire campi calcolati e di creare grafici tramite il trascinamento delle colonne nell'area di progettazione.

Cons

Devo dire abbastanza intuitivo nel suo utilizzo

Review Source

Hardeep S.  
SR. QC Engineer  
Computer Software  
Used the software for: 6-12 months

### "Light Weight reporting tool"

April 4, 2019

4.0

Pros

Supports different data sources and you can create reports just by drag & drop. You can create custom dashboards along with reports. Also the costing is very low as compared to other vendors.

Cons

Documentation & community support is very less.

Review Source

US

Umesh S.  
Head Technology  
Information Technology and Services  
Used the software for: 6-12 months

### "Best Reporting as per your choice !"

November 8, 2016

4.0

As we need a focused and task wise reporting on demand, Zoho offered this on simple clicks and filters. Very easy to use.

Pros

Simple and easy to use, simple clicks for reporting

Cons

Weekly entered data for reference during new addition is missing which will be helpful as it will reduce the entry efforts

Review Source

DT

Deb T.  
IT Director  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Great BI tool."

October 5, 2017

4.0

Pros

Zoho reports is a pretty good business intelligence tool. It is very user friendly. My favorite part about this software is that it has a very short implementation plan. You can set it up and implement in no time at all.

Cons

There needs to be a lot of training for the end user. I do though think once staff are used to this software they can either keep playing with the software to get really good at it, or stay stagnant and only do the basics.

Review Source

PSP

Paulo Sérgio P.  
Ceo  
Computer Software  
Used the software for: 6-12 months

### "Single abs efficient "

January 10, 2020

5.0

Very good and easier than other competitors.

Pros

We could implement quickly and create a couple of dashboards and reports that changed the way that some things were done.

Cons

Some graphics could be more “modern”. We are talking about small chances in the user interface.

Review Source

SW

Shelby W.  
Customer Service Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy to use!"

July 20, 2016

5.0

I love how easy to use Zoho reports is for creating dashboards within our CRM. When I first started with Zoho reports I loved the introductory video! By watching the video a few times I was able to teach myself on the product and implement new dashboards into our CRM.

Pros

Drag and Drop feature for report building

Cons

When live chatting with support sometimes I do not receive the answer to my question. I then start a new live chat with a different individual and they are able to provide the answer right away.

Review Source

IO

Ignacio O.  
CEO  
Computer Software  
Used the software for: 2+ years

### "fantastic"

March 14, 2018

5.0

no comments

Pros

Is easy to use and very flexible to configure I love the product and we have been increasing the usage through the years.

Review Source

JS

Jason S.  
Director  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Zoho Reports is Excellent and the Support is Second to None"

October 19, 2017

5.0

I am now trying out other products in the Zoho portfolio

Pros

Zoho Reports is very useful for our business. The support offered (from Titus Andrews) over the phone and with screensharing to get us started up was exceptional and really made a difference.

Review Source

VR

Verified Reviewer  
Security Analyst - SNOC  
Information Technology and Services  
Used the software for: Less than 6 months

### "Perfect Reports"

August 18, 2016

5.0

I needed of a solution to generate my reports of various solutions that my company uses, and Zoho Reports helped me. Too easy and fast, and the support team is very effective.

Pros

Easy of use Support team is very effective

Review Source

JA

Judono A.  
IT Manager  
Management Consulting  
Used the software for: 6-12 months

### "Simple and easy reporting tools that won't break your bank"

March 22, 2018

5.0

Pros

Zoho reports has the ability to sync data from our private network using the upload tools that is reliable and effective. The user interface is simple and self explanatory, most user will be easy to get familiar with the system. Many possible use scenario with the ability to have custom formula.

Cons

No predefined function for some statistical analysis such as NPS, but can be overcome with adding custom formula.

Review Source

KL

Kay L.  
Senior Media Planner  
Legal Services  
Used the software for: I used a free trial

### "only used this a couple of times"

August 20, 2021

5.0

overall very positive but will not be continuing with this

Pros

the best thing is the ease of set up for a trial. i didn't have to spend a ton of time getting it put together

Cons

did not love the layout as much as other softwares i've used

Review Source

CB

Christiaan B.  
Client Support Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Zoho Analytics"

January 17, 2020

4.0

Stats per agent, per system. I can auto generate these reports daily to see what my staff are up to.

Pros

I can set up more detailed report they way I want it. Directly on Zoho Desk the reports are very limited, however Analytics I can do pretty much any type of report.

Cons

Currently the account is linked to Rudi Bedeker on the CRM side of things, he does not use this account and it is paid for. We wanted to move it to Zoho Desk side so I, the support desk manager can start using that. However I was informed that we cannot do that. So basically we are paying for something we do not use.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 6-12 months

### "A key tool for daily reporting on leads, sales and revenue"

February 28, 2018

4.0

Pros

Zoho reports was easy to setup and make a configuration for data entry and displaying dashboards showing KPI's

Cons

I would like more support with integration of Facebook and Google Adwords campaigns into the reports.

Review Source

MT

Michael T.  
Marketing Director  
Medical Devices  
Used the software for: 6-12 months

### "Zoho Reports Review- 6 Months In"

October 19, 2016

5.0

Zoho reports is an easy to use business intelligence tool. There are many integration options; we integrate Google Analytics, Zoho CRM, Zoho Projects as well as our custom ERP system. The recommend tables are often useful. Creating custom charts and tables, then organizing them into dashboards is where this software shines. For more advanced table creation it has a built in sql editor. The ability to publish links that are dynamically updated let's us view any report in Zoho CRM and our custo ERP.

Review Source

MC

Mike C.  
Director of Business Development  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Zoho Reports helps my team visualize and understand the KPIs that I want them to stay focused on."

October 19, 2017

5.0

My next goal is to set up direct API connectivity to my ERP software so I don't have to manually update my data.

Pros

Very powerful charts and graphs that are much easier to use than Excel. It's like a pivot table combined with a chart. I love the ability to dynamically change the charts just by turning data sets on and off in order to drill down and analyze individual data sets without having to create dozens of new charts.

Cons

There is a bit of a learning curve to working with the spreadsheets, charts and graphs to get them to present the data. But that is to be expected with such a powerful set of tools.

Review Source

CH

Chase H.  
Account Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Use Zoho for Sales and CRM puposes"

October 17, 2017

5.0

Pros

I have been using Zoho CRM for about a year now and have enjoyed it thoroughly. I have used a few other CRM tools over the years but I believe that Zoho is the easiest to use and the most organized. It may not be perfect (nothing is) but I would highly recommend.

Cons

There are technical issues every once in a while with updates to Zoho but usually fixed quickly and effectively

Review Source

VR

Verified Reviewer  
Director of Finance and Operations  
Computer Software  
Used the software for: 6-12 months

### "High Value Product"

March 15, 2017

5.0

Zoho Reports provides access to detailed information at a fraction of the price their competitors charge. It's very useful to use for reports from their other products - CRM, Projects, etc.

Review Source

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