# Page 11 | Zoho Analytics Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Zoho Analytics the right Data Analysis solution for you? Explore 360 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/129749/Zoho-Analytics/reviews

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Zoho Analytics

4.4 (360)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 2nd, 2026

# Page 11 - Reviews of Zoho Analytics

## Showing most helpful reviews

Showing 251-275 of 360 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DO

Dale O.  
Network Admin  
Accounting  
Used the software for: 6-12 months

### "Great for a user tracking dashboard"

July 19, 2016

5.0

We use the report system to track our users performance. The end-users enjoy the interface and feel that it loaded consistent and quickly, Providing them quick access to the scorecard data.

Pros

Fast, reliable, User friendly

Cons

None

Review Source

VR

Verified Reviewer  
Cofundador y CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Converting your data in useful insights"

October 9, 2018

5.0

Pros

+Great UI +Easy to syncronice your cloud db +Multiple options to resume and show data

Cons

\-Few options to share reports without login in trial

Review Source

JS

Jidnyasa S.  
Project engineer  
Industrial Automation  
Used the software for: 1-2 years

### "Nice experience with zoho report"

April 20, 2017

3.0

Need to enter feature to create bug tracker report for customised fields good very good application otherwise.need to add zoho help desk reports as well

Pros

Nice features

Cons

Not applicable for zoho bug tracker customised features,and zoho help desk reports

Review Source

VR

Verified Reviewer  
Multi-Unit Franchisee  
Education Management  
Used the software for: 6-12 months

### "Zoho reports"

June 30, 2016

3.0

We use Zoho CRM, Recruit, Support, and Reports to help us manage sales and client service. Reports is a very robust and comprehensive tool. I'm sure a lot can be done with it. I usually need to have my reseller help me as I find the learning curve is quite steep. If I could learn how to use it better I would get more use out of it. This type of software I feel is crucial for any business. Tutor Doctor is a leading in-home tutoring franchise in 15 countries. We are constantly analyzing data to stay ahead of the curve.

Pros

Very robust and powerful

Cons

User interface is clunky and could be more slick.

Review Source

TG

Tina G.  
Treatment Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Difficult and not user friendly"

June 3, 2022

3.0

Frustration.

Pros

I love the idea that I can pull information into usable data.

Cons

It is NOT user friendly and very difficult to use.

Review Source

cJ

chris J.  
IT Developer  
Automotive  
Used the software for: 2+ years

### "Good software for giving low level users access to data"

January 2, 2019

5.0

Pros

Saves us resources when reports are run so it doesn't affect our live systems. If the user who builds a reports breaks something it doesn't affect any of our DBs or systems. so its risk free. We use a lot of the embedded charts that can easily be dropped into web pages.

Cons

We do get lots of support questions from users that want to do more than the software can allow and it can get expensive.

Review Source

Patrick H.  
Chief Operating Officer  
  
Used the software for: Less than 6 months

### "Great integration with ZohoCRM, robust functionality, could add online chat support"

January 18, 2018

5.0

Pros

\- Easy integration with Zoho suite of apps and other databases - Robust functionality with reporting with many types of reports/charts/graphs

Cons

\- High learning curve if you need more advanced functionality/reports but unfamiliar with SQL, databases - Online support is email only. Although email responses are usually responded in a few days, I would ideally want online chat support. - Seems to need a level of skill/expertise, definitely not purely for beginners

Review Source

Edson Z.  
Webmaster  
Information Technology and Services  
Used the software for: 1-2 years

### "null"

April 12, 2016

5.0

Review Source

VR

Verified Reviewer  
Intern  
Food Production  
Used the software for: I used a free trial

### "Excellent, easy to use software"

April 3, 2019

5.0

Wanted to streamline a reimbursement process and prefer having a software to track everything with instead of doing things manually and having things get lost. Might buy this software to implement permanently.

Pros

Super easy to use this software. It's pretty much a "drag and drop" system where you can drag and drop receipts to be uploaded for reimbursement. I'm using this on a trial basis and don't really have any complaints.

Cons

Everything about this software is good. Easy to use. No complaints.

Review Source

CB

Craig B.  
Owner  
  
Used the software for: 6-12 months

### "Zoho Reports"

August 16, 2016

5.0

We had a bad experience with our previous CRM company, Zoho is rather new to us but we find it very functional and can adjust it to meet our needs. Zoho reports brings us a quality snapshot of our efforts

Pros

Ease of use, accuracy and details of reports

Cons

Learning curve for us was difficult at first, but with some help is simpler to understand and we continue to evolve with it

Review Source

RK

Rajni K.  
Digital Content Coordinator  
International Trade and Development  
Used the software for: Less than 6 months

### "Not so happy"

March 20, 2020

4.0

Not too bad although it would be nice to have all the issues raised by us addressed and better support provided.

Pros

The ability to create variety of charts and tables and using appropriate color coordination to make them stand apart. Dynamic functionality is very good as well. Access with/without login is a plus.

Cons

Inability to integrate with a variety of platforms. Some features like dates filter - Today, This week doesn't work. Maps do not show exact number of ppl using our website. Social Media options are very limited in terms of filtering the kind of data we need. Hashtags don't work. Analytics integration gets confusing if there are more than two websites integrated. It is not very user friendly to find the data we need to create relevant charts and often get mixed up. Support is a bit ambiguous and in a hurry to disconnect the call.

Review Source

VR

Verified Reviewer  
Social Media Marketing Specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Zoho Analytics personal experience"

February 21, 2023

5.0

Pros

is easy to use. The program features an intuitive user interface and offers a number of tools and wizards that make it simple to design reports and dashboards. Also, a variety of visualization choices are available in Zoho Analytics, making it's users to design straightforward dashboards and reports that are visually appealing.

Cons

could not be as strong or feature-rich as some other business intelligence software packages is a possible disadvantage. The software provides a variety of analytics and reporting services, but some customers could discover that it lacks the sophisticated features and adaptability they need.

Review Source

VR

Verified Reviewer  
Partner - Business Advisory & Consulting  
Management Consulting  
Used the software for: 6-12 months

### "Zoho Reports enable deep dives into data to assist in making informed decisions"

March 22, 2017

4.0

Pros

It integrates well with Zoho suite. The customer support for Zoho Reports is above average. Pricing for SMEs is in the affordable range for the functionality it provides

Cons

Customer support can improve. Also, the support teams between Zoho Books and Reports need to get used to each others' features since many a time we get bounced between the two teams before a workable solution to certain queries are found.

Review Source

Melissa P.  
Director of Communications  
Education Management  
Used the software for: Less than 6 months

### "Great Low Cost High Power Analytics Option"

December 3, 2020

5.0

This is a great tool for creating data dashboards or preparing analysis reports

Pros

The free version is very robust giving small organizations or individuals most of what they need for creating reports with small to medium amounts of data. I like the synchronization with other applications and ability to automate data refreshes.

Cons

There are a few options with dashboard chart formatting that I wish had more personalization options

Review Source

JA

Joel A.  
Head of Legal and Analytics  
Retail  
Used the software for: Less than 6 months

### "Great for a value Analytics Tool"

March 14, 2018

4.0

Pros

It is pretty intuitive - even users with little experience can learn how to use the software. There barrier to entry, cost-wise, is very low.

Cons

There are limitations when it comes to creating query tables. It doesn't automatically allow you to build query tables past the third level - which really limits your ability to go deeper in the data if you are needing to clean the data after it comes in. It also doesn't allow you to do a subquery.

Review Source

GN

Greg N.  
Technician  
Public Safety  
Used the software for: Less than 6 months

### "New to Zoho Analytics"

February 13, 2022

5.0

Overall, with the limited amount of time that I have used Zoho I have found it easier to use with more experience. Compared to like software programs this seems to be a bit cheaper to purchase.

Pros

The key to Zoho and others is getting in and seeing all you can do; it also allows customizing to fit any business needs, and a user can personalize their theme. I like a quick tutorial, especially if there is a new function or learning how to do something quickly.

Cons

Con from what I noticed was, the subscription seems to be per user. It would probably be beneficial if it were per group. Also, I did not see a tutorial. Maybe someone else who selected Zoho noticed a tutorial.

Review Source

AK

Alexander K.  
CIO  
Education Management  
Used the software for: Less than 6 months

### "Simple BI tool"

August 24, 2016

4.0

We use Zoho.Report integrated to Zoho.CRM, Google.Docs and other apps by API. But not all tables of Zoho.CRM transferred to Zoho.Report. Support team can not explain the reason, just "not supported". Good usability but a query builder is absent. And no in-line helper for SQL editor.

Pros

Easy to use and start out of the box. Google docs Integration. Data transfer scheduler. Zoho apps integration.

Cons

3 levels of sql requests only. Execution time limits. Not all tables of Zoho.CRM exported to Zoho.Report. Why? Support team answer: "The function is not supported" But WHY? (Comments and Price Line Items for example) I need to use api to transfer the data. Query Builder is absent.

Review Source

JRS

Joseph R. S.  
Senior Investigations Analyst  
Retail  
Used the software for: 1-2 years

### "Very easy to use and a great BI tool"

December 12, 2018

5.0

Pros

Generating reports is made super easy with their intuitive UI and excellent data integration. I also thoroughly enjoy the reporting options.

Cons

The processing speed decreases significantly with larger data sets and can be known to become glitchy with too many sources.

Review Source

MK

Manikandan K.  
Director  
Education Management  
Used the software for: Less than 6 months

### "Great Analytics Product"

December 6, 2019

5.0

Excellent. Have had a lot of support resources online which have resolved a lot of my queries. Quite happy

Pros

Ease of use Data sync capabilities Nice data views including views on the mobile Ease of sharing dashboards with others Lots of support resources online including in forums

Cons

Needs substantial knowledge of SQL to make it work well. Else, a great product. Still some ways to go to become a full fledged BI product for non technical users

Review Source

JD

Jerry D.  
Realtor  
Real Estate  
Used the software for: I used a free trial

### "Great product, but a slow set up"

August 28, 2020

5.0

So far it has been slow going, but I am going to try and work through the tough setup because the long term benefits will be wonderful.

Pros

I love the dashboards and the visual representation of the data we have. Being able to drill in to the data from the charts is also great.

Cons

It is taking me forever to set up because I am not fluent in how to make the graphs look and present the data I want to see.

Reason for choosing Zoho Analytics

What looked to be ease of use and price.

Review Source

DM

Devin M.  
Manager  
Construction  
Used the software for: 6-12 months

### "Used before - Will use Again!"

March 14, 2018

5.0

Can't think of any! Zoho overall is a great service and we currently use both CRM and Reports. I implemented both systems immediately upon arriving at this company because I have used it in the past.

Pros

Easy to use, easy to learn with no experience, amazing ability to be customized. Couldn't be more happy.

Review Source

DK

Debbie K.  
HR Manager  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Overall, very reasonably priced and does what we need"

October 17, 2017

4.0

Pros

Very easy to use, allows customization, and works well for our needs. Customer service is much more responsive than before, which is a plus.

Cons

sometimes it takes a while for fixes if there are issues, but c/s is much more responsive than before, which is good

Review Source

KF

Katie F.  
Program Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "My ZOHO Review"

August 23, 2016

5.0

ZOHO CRM has helped me to stay organized with all of my leads. It has been great. I love how I can tasks and keep track of all the people I need to call.

Pros

Easy to use. Keeps everything very organized.

Cons

Sometimes if I copy some text, the software freezes and I have to exit and come back.

Review Source

FP

Fabian P.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "zoho is our go to for all business needs"

June 15, 2018

5.0

Keep pumping out great products!

Pros

These guys offer great tools at great pricess. Zoho reports is no different. 1. integrates with all your apps. 2. Beautiful visual charts 3. Couldn't be easier to generate reports

Cons

No cons what so ever. They're ahead of the curve as far as when they need to integrate with popular apps.

Review Source

Tim R.  
Business Owner  
Management Consulting  
Used the software for: 6-12 months

### "null"

August 16, 2017

5.0

Review Source

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