# Page 5 | Zoho Analytics Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Zoho Analytics the right Embedded Analytics solution for you? Explore 360 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/129749/Zoho-Analytics/reviews

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Zoho Analytics

4.4 (360)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 2nd, 2026

# Page 5 - Reviews of Zoho Analytics

## Showing most helpful reviews

Showing 101-125 of 360 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mansi M.  
Software Engineer  
Computer Software  
Used the software for: I used a free trial

### "#1 self-service BI and analytics platform "

December 30, 2022

5.0

The overall experience was smooth setup, and excellent results from the dashboard.

Pros

I liked the most that I could connect my database with their platform easily. They have some steps that prepare my data for visualization, and I am able to create compelling and modern-looking visualizations in my central dashboard. The tables and overview provided by the dashboard help me analyze my sales, and I was also able to set a trigger to send emails from my dashboard every Monday to the involved stakeholders. I can connect my data from any source like excel, google sheets, quick books, etc. Their software also provides an AI tool with which I can chat and get my answers in a very natural way.

Cons

No cons were identified. I feel it is excellent software for creating insightful dashboards and identifying trends.

Review Source

EM

Enrico M.  
IT Manager  
Consumer Services  
Used the software for: 1-2 years

### "Zoho Analytics Has Been an Impressive Business Intelligence Software"

March 26, 2024

5.0

Pros

I am impressed by the accuracy of Zoho Analytics. Zoho Analytics has reliable features that has been working so well for us. I am also impressed by the affordability of Zoho Analytics.

Cons

Zoho Analytics has been so impressive. No dislikes for Zoho Analytics.

Review Source

HL

Haba L.  
Content Manager  
Newspapers  
Used the software for: 6-12 months

### "All my website details in one page"

March 2, 2024

5.0

It took me less than an hour setting up sources and arrange my dashboard with data I am interested in.

Pros

It is great that I can add all sources that I am interested in, one dashboard for all analytics. Setting up my dashboard was a piece of cake, data read even easier.

Cons

The user interface can be updated on 2024 standards.

Review Source

OG

Osvaldo G.  
Ing. Electrico  
Information Technology and Services  
Used the software for: 1-2 years

### "Colabora en procesos"

July 16, 2023

5.0

Pros

Es una herramienta intuitiva, que ayuda a gestionar procesos IT de forma rapida y segura.

Cons

Una despentaja es que si no se cuenta con coneccion a internet por cualquier razon, esta no funcionara, por lo tanto es necesario tener internet si o si.

Review Source

Peter F.  
Co-Owner  
Information Technology and Services  
Used the software for: 1-2 years

### "Powerful Tool for Democratizing Data"

July 23, 2019

5.0

Fantastic product, especially within the Zoho One suite.

Pros

It's not INCREDIBLY easy-to-use, but it's fairly straightforward. The price is just unbeatable, especially for giving multiple users access to create their own dashboards. The Zoho One suite is such a good bang for its buck. Integrates fairly well, especially within the Zoho Suite.

Cons

It's silly, but I wish the UI was a little prettier and less clunky (though the dashboards actually look pretty great). I wish the tutorials for SQL were a little more fleshed-out

Alternatives considered

[Grow](https://www.capterra.com/p/136247/Grow/)[Domo](https://www.capterra.com/p/119119/Domo/)

Reason for choosing Zoho Analytics

Integrations with Zoho Suite, price.

Review Source

VR

Verified Reviewer  
Sales Strategy & Enablement  
Computer Software  
Used the software for: 1-2 years

### "Zoho Analytics is a powerful tool "

August 4, 2020

5.0

Zoho went above and beyond for my company through a difficult period.

Pros

The tool is highly customizable and can integrate with most every database. The service from Zoho is AMAZING.

Cons

It is complex and you do need to know about database structure and have a working knowledge of some code to figure it out.

Alternatives considered

[Domo](https://www.capterra.com/p/119119/Domo/)

Reason for choosing Zoho Analytics

Price was very good.

Switched from

[Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

More functionality. Not Google.

Review Source

JW

Joel W.  
Program Manager  
Environmental Services  
Used the software for: 1-2 years

### "The software analyses data with so much ease"

February 20, 2024

5.0

The software simplifies our data analysis thus giving us great insight into our performance.

Pros

I like the way it analyses data with so much ease. The visualization is also perfect.

Cons

I have not had any major issue with the software. It is serving is purposes very well.

Review Source

Rita K.  
Assistance  
Human Resources  
Used the software for: 6-12 months

### "zoho analytics logiciel de d'analyse de donnee clients"

September 23, 2023

5.0

je les utiliser pour une analyse web

Pros

zoho analytics logiciel de d'analyse de donnée clients

Cons

pas d'inconvénients dans l'utilisation de zoho analytics

Review Source

KM

Kenny M.  
Owner  
Computer & Network Security  
Used the software for: Less than 6 months

### "Great BI platform"

October 4, 2022

5.0

Overall great experience, just not as much help as I’d like from support.

Pros

For users that use Zoho Finance of Books this tool is a must. The canned reports are very limited in those platforms. This helps the team expand and report on all data points.

Cons

Support has been a challenge. I’ve asked for help a few times, they look into it and say they’ll get back to me. But never have.

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Zoho Analytics

The team was already using Zoho Finance

Review Source

VR

Verified Reviewer  
Owner and Managing Director  
Internet  
Used the software for: 2+ years

### "Almost a great product"

October 4, 2018

4.0

This software has the potential to be the very best in class but has been let down by some very serious operational back end issues. It is a huge shame as I really do like this product a lot.

Pros

Its very powerful and has tonnes of features, dashboards being my favourite. Great value for money.

Cons

Support & documentation isn't great, the api is not very reliable and has a habit of changing syntax without warning. Also uptime isn't as good as it should be, so am reluctant to recommend to others who need to run business critical services, but it serves us well enough for what need it to do.

Review Source

CK

Chad K.  
Manager  
Information Technology and Services  
Used the software for: 2+ years

### "feedback"

May 25, 2023

4.0

its helpful will the service desk software

Pros

yeah they must just keep the previous build dashboard with the new builds

Cons

when the DB serice breaks from snapshot restores, but cant say if it a anaytlics issue or windows

Review Source

María G.  
Financial Account Manager  
Banking  
Used the software for: 2+ years

### "Brilliant and powerful Analytics and Business Intelligence solution."

April 18, 2022

5.0

It's simple to process data. Ability to discover and explore data.

Pros

It's simple to analyze large datasets with Zoho Analytics.It's simple to visualize and understand business data with this tool.

Cons

I'm yet to find any drawback with Zoho Analytics.

Review Source

BG

Bernar G.  
Project Management  
Computer Software  
Used the software for: 2+ years

### "Zoho Analytics, imprescindible para empresas medianas y grandes."

November 20, 2022

5.0

Es una auténtica maravilla, lo recomiendo al 100%, sin esta herramienta es muy complicado saber si puedes subir precios en tu empresa, si el crecimiento es bueno y constante etc.. Datos que necesitas para tomar las decisiones acertadas en tu empresa.

Pros

Si utilizas el ecosistema de Zoho, todo lo que ocurra dentro de cada aplicación puedes crear un panel y combinar diferentes tablas de datos. Te permite tener conectada toda tu empresa y saber cómo va cada departamento y compararlo con periodos anteriores.

Cons

Para dominar la herramienta, vas a necesitar un Partner de Zoho, yo recomiendo los partner premium que están más preparados. Con ellos podrás llegar a sacarle el máximo partido a la herramienta.

Review Source

Liliana A.  
GED  
Marketing and Advertising  
Used the software for: I used a free trial

### "The perfect tool for data analysis and strategic decision making"

June 15, 2023

4.0

It is an intuitive and easy-to-use platform that has allowed me to efficiently analyze data and make more informed strategic decisions for my company.

Pros

This platform is a complete transformation for me and my company. I can import and combine data from different sources, even from databases behind firewalls, without any problem. Plus, I can create powerful custom reports in minutes, with no technical knowledge or IT help required.

Cons

There is an initial learning curve to get familiar with all of its functions and features. However, once this stage is passed, the possibilities it offers far outweigh any inconvenience.

Review Source

PR

Praveen R.  
Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Everything I loved to see in a report builder can be seen in Zohoreports at a minimal price"

August 19, 2018

4.0

Pros

Today reporting has become one of the important factors as well as an important aspect of the company which affects its ratings. We often talk about various top reporting tools, but we fail to recognize the best ones, Zoho Reports is considered as one of them. One of the reasons why I choose it the most because Zoho Reports integrates seamlessly. It can report in a variety of ways such as charts, graphs, etc. and built with a lot of features like report sharing, mail scheduling which seems to be extremely useful. It is very easy to implement and can create a relational database with ease. When it comes to CRM, it is one of the tools which offers the best customer service. You know what is interesting, it offers complete online reporting and especially Business Intelligence service which can be accessible anytime and anywhere.

Cons

Although Zoho Reports is the extremely useful app it has some negative aspects also. If you want to use it to the fullest, you must go through the high learning curve. Sometimes, the importer gets unsteady and on the other hand, sometimes you need to generate more and more info to work on some reports. For using slabs, its number of users is limited. It has problems regarding consolidating different entities as well as the implementation of SQL is also not proper. Even its modelled data set is not very helpful as it doesn’t extract 100%. It shows some problems in creating complicated reports. If you ask about API, it’s not good yet!! Some of the problems regarding loading of tables and reports should also be kept in mind!!!!

Review Source

David D.  
Director of Project Management  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Productivity taken to a new level"

January 11, 2017

5.0

We have been using Zoho Projects and Zoho Reports for over a year now and our experience has been nothing less than amazing. After searching around for a month, we decided on Zoho due to the great reviews, unbelievable features, and low cost. All I can say is, wow. The synergy between the various apps places them way ahead of the competition. You can waste your money on more costly solutions that deliver half the features that Zoho has, or you can give them a shot. There's not much to lose with a free trial. I can brag about Reports all day but it's best experienced.

Pros

Intuitive Design App Synergy Scale-ability Support Fast Rollout Cost

Cons

Would like to see a little more customization in Projects. Would like to see more tables integrated from Projects to Reports.

Review Source

BC

Balkrushna C.  
CTO  
Food & Beverages  
Used the software for: 1-2 years

### "Way to bring data at one place, understand it and make decesions"

September 14, 2022

5.0

Pros

1\. Easy integration with multiple sources from excel files, cloud databases to social platforms. The sync frequency can be set. 2. Queries, filters, groupings supported on the available data. 3. Easy to visualize the data in various formats like charts and tables. 4. Alerts can be created for reports, data tables, views. Multiple alerts channels supported.

Cons

1\. Might be difficult to derive reports if you don't understand basic database queries. 2. Multiple sync settings cannot be applied in a workplace for a single Datasource.

Review Source

VR

Verified Reviewer  
Marketing Analyst  
Defense & Space  
Used the software for: 1-2 years

### "Ideal to save time by streamlining processes"

August 4, 2022

4.0

It helped to save my time, as it allows visualization of data coming from different channels. However, the interface is still not the best, requiring you to create dashboards on other platforms - if you want a better visual appeal.

Pros

Integration with several other platforms, with channels I hadn't heard of yet. It also helped me learn about new tools while integrating software and analyzing data.

Cons

I don't like that the platform is not very intuitive when compared to some similar ones on the market. It is desirable that you already have an intermediate knowledge of Zoho using other company tools.

Review Source

Gbenga S.  
Construction Analyst  
Construction  
Used the software for: 6-12 months

### "Zoho: Affordable Solution for Business Intelligence"

January 14, 2023

5.0

The ease of set up is top tier, Recommended for my Organization, and help set up my team

Pros

The Zia Insight feature is Amazing, I can easily generate Insights on my data with the aid of AI, just type questions in the text box and get answers easy!

Cons

Training will be necessary for the new user to adapt to the Zoho analytics platform. A few difficulties in the initial deployment process, which can be overwhelming.

Review Source

VR

Verified Reviewer  
Gerente de Operações  
  
Used the software for: 2+ years

### "I saved a lot of time after create a database and create reports that access live data"

February 28, 2018

3.0

Pros

The easy way to create reports, charts and dashboards that access your data and give you visualizations for great insights. With a basic knowledge in database you can create your tables, import your data and start using it. Also, you can conect to your database and have it updated automatic.

Cons

Depending on where your data is stored (database) it will be necessary a little help from your IT team to integrate and have access to in into Zoho Reports.

Review Source

George K.  
  
  
Used the software for: 6-12 months

### "Zoho Reports Review"

July 17, 2017

5.0

Zoho Reports is used as the primary reporting tool for the projects at our consulting company. The team of more than 30 consultants use Zoho Projects to manage multiple projects for private and public sector. The interface between the two applications is seamless and stable, we also use extra Zoho Reports static tables (with non transactional data) and we plan to include connections to other data from our ERP.

Pros

We ended up to Zoho Projects and Zoho Reports, after a significant evaluation among several on-premise and cloud platforms. Cost, ease of use, licensing model, integrations with other Zoho (and external) applications, wealth of functionality and user interface, was our decision drivers. We like the distinction between standard and user filters.

Cons

A short of programmability would be great like conditional formating, hyperlinking.

Review Source

Alba P.  
Maestra de Educación Infantil  
Education Management  
Used the software for: 6-12 months

### "Analiza tu empresa"

November 22, 2022

5.0

Es la herramienta perfecta para poder crecer en tu negocio, ya que a través de ella puedes saber si puedes subir o no los precios, te ayuda a ir sobre seguro y tomar decisiones correctas

Pros

Los conectores de datos funcionan de forma muy sencilla. Además, muestra variables como pueden ser la compra-venta, el tiempo de envío, el procesamiento de pedidos... y los puedes comparar con periodos más antiguos.

Cons

Al igual que muchas de las herramientas que ofrece Zoho, considero que para sacarle el máximo rendimiento es necesaria la ayuda de alguien que te la implemente, ya que de otra forma no creo que se le pueda sacar el máximo partido.

Review Source

DL

David L.  
Director of Operations  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Zoho Analytics for visual reports"

January 31, 2022

5.0

very helpful for team meetings to see financial data visually

Pros

analyzes our data from CRM and BOOKS and very easily for Visual charts and graphs for group meetings

Cons

initial setup of custom charts takes a while to grasp

Reason for choosing Zoho Analytics

we use ZOHO for all their products

Review Source

heidi L.  
Project manager  
Translation and Localization  
Used the software for: 6-12 months

### "Great tool with a learning curve"

August 15, 2019

4.0

There are many great options on the dashboard, but again, the functions are complicated to learn and apply. The deliverabilty of dashboards could be more customizable so individual dashboards could be shared without adding users to send to vendors and/or clients.

Pros

The ability to merge reports in a single dashboard visually

Cons

The functions capabilities are difficult to apply, learn, and are unlike many other programs available so there is a steep learning curve

Switched from

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

Smartsheet had data cap issues as well as cell references max caps that made it only a short term solution and not a longterm one

Review Source

VR

Verified Reviewer  
E-commerce Manager  
Computer Software  
Used the software for: 2+ years

### "Zoho Analytics - show your data easily"

January 13, 2019

5.0

We are helping eshops grow thair bussines and Zoho Analytics helping us with providing and presenting our results to our customers.

Pros

Clarity - everything is easy to use and clear Connected - you can connect zoho analytics to other apps like google docs or different online app. Powerful and sharable - you can upload live time data to your website via sharable link - awesome

Cons

I cant find customizable look, it will be better if we can change graphic of this app.

Review Source

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