--- title: "Tactic Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tactic Software - reviews, pricing plans, popular comparisons to other Production Scheduling products and more." source_url: "https://www.capterra.com/p/12976/Tactic/" page_type: "product" language: "en" --- # Tactic Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Tactic ## What is Tactic? Does not replace your MRP / ERP! TACTIC is highly customizable production scheduling and advanced planning and scheduling software. TACTIC helps manufacturers reduce supply and inventory costs while improving customer service. Manufacturers use TACTICs sophisticated scheduling algorithms and what-if features to promise delivery, plan and schedule production, plan material and capacity, and deal with changes and problems. ## What is Tactic used for? [Production Scheduling](https://www.capterra.com/production-scheduling-software/)[Job Shop](https://www.capterra.com/job-shop-software/)[Manufacturing](https://www.capterra.com/manufacturing-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tactic?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.waterloo-software.com&name=Tactic) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tactic 4.6 (17) VS. [4.4 (17)](https://www.capterra.com/p/13527/BatchMaster/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (17) Ease Of Use 4.1 (86) Value For Money 5.0 (5) Value For Money 4.4 (72) Customer Service 5.0 (17) Customer Service 4.4 (83) ## Tactic alternatives Highest Rated [Fusion Operations](https://www.capterra.com/p/153796/Fusion-Operations/) [4.7 (86)](https://www.capterra.com/p/153796/Fusion-Operations/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153796/Fusion-Operations/) [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [4.2 (2,063)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135757/NetSuite/) [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [MRPeasy](https://www.capterra.com/p/134177/MRPEasy/) [4.5 (169)](https://www.capterra.com/p/134177/MRPEasy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134177/MRPEasy/) ## FAQs about Tactic Overview ### Which roles and teams benefit most from Tactic? Tactic is most used by production managers, schedulers, planners, and supply chain teams that need tighter control over manufacturing workflows. Operations and plant leaders use it to coordinate production schedules, balance capacity, and improve delivery timing, while testing and configuration managers rely on it to support change control and execution visibility. Answer based on 15 reviews Overview ### What company size and specific industries is Tactic built for? Tactic is designed for discrete part and batch manufacturers across a wide range of industries, including companies operating single plants or networks of related facilities. It is a fit for manufacturing organizations of varying sizes that need support for production environments with one site or multiple connected locations. Features and Usability ### What are the key features of Tactic? Tactic offers project management and production planning features such as task management, scheduling, Gantt chart and timeline views, and progress tracking. It also includes inventory management, work order management, bill of materials creation, demand forecasting, resource management, reporting and analytics, and third-party integrations. Getting Started and Support ### What training and onboarding options does Tactic offer? Tactic provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions offer guided remote setup, and documentation gives written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Tactic offer? Tactic offers email/help desk, FAQ/forum, phone support, and chat. With no reviewer feedback provided on support experiences, no user sentiment about response times, helpfulness, or common frustrations can be stated. The available channels are limited to those listed in the catalog data. ## Features AI summary Based on 431 Production Scheduling reviews Capterra reviewers highlight these as the top features buyers look for in production scheduling software: - **Production Management** (**69%** of reviewers rated this feature as critical) - **Order Management** (**64%**) - **Billing & Invoicing** (**65%**) Tactic supports **Production Management** and **Order Management**, covering two of the most important capabilities buyers expect in this category. These features help teams coordinate production activity and keep customer orders organized from start to finish. However, it does not include **Billing & Invoicing**. Instead, Tactic offers other highly valued features such as **Bills of Material** (**71%**), **Scheduling** (**60%**), and **Inventory Management** (**54%**), providing teams with the tools to plan materials, manage production timelines, and track stock levels more accurately. Together, these capabilities help businesses maintain control over manufacturing workflows and keep day-to-day operations running efficiently. Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Automated Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications Capacity Planning 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Determine and plan production capacity based on changing demands Change Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and monitor efficient handling of all changes/transitions Forecasting 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Form predictions based on past and present data/trends Material Requirements Planning 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Material requirements planning software manages the scheduling and inventory control for manufacturers. Tactic 61 features ### All Features - "What If" Scenarios: Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Bills of Material: Material list of manufacturing parts and associated costs - BOM Creation: Create bills of materials - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Capacity Planning: Determine and plan production capacity based on changing demands - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Visualization: Graphical representation of data - Demand Forecasting: Forecast customer demand using historical insights and simulations - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - ERP integration: Integrate with existing ERP systems - For Manufacturers: Intended to be used by manufacturers - Forecasting: Form predictions based on past and present data/trends - Gantt Chart: Create appealing visualizations to illustrate and coordinate project benchmarks and dependencies - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - KPI Monitoring: Tracking the status of previously identified performance measurements - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Packaging: License bundling - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Predictive Analytics: Predict future data based on historical data sets - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Prioritization: Arrange tasks based on the level of priority or urgency - Process Control: Monitor and manage manufacturing and production processes. - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Quotes/Estimates: Generate quotes or estimates for customers - Raw Material Tracking: Track the availability of raw materials in the production lifecycle - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Scenario Planning: Develop potential scenarios to identify risks and opportunities - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shop Floor Management: Manage and control operations that take place on the shop floor or factory floor - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Traceability: Track and document the history, application, or location of an item or activity - What-if Analysis: Provides varying estimates based on different scenarios - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.8 (6) 4.8 Based on 6 reviews ## Pricing Value for money 5.0 (5) ### Starting price Free trial available Value for money 5.0 (5) 5.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (17) 5.0 Based on 17 reviews ## User reviews Overall rating 4.6 Based on 17 reviews Filter by rating 5(10) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AD Allen D. Master Scheduler Packaging and Containers ### "The ability to customize and to integrate TACTIC into the existing ERP/MRP was key!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2023 TACTIC is great. If you need help scheduling you production workflow, this is what you are looking for. Pros First - The customer service is unbeatable! From start to finish, the Waterloo support team is right beside you every step of the way. It is one of the most intelligent and talented teams that I have worked with.Second - The user interface, and ease of use, made the implementation go that much smoother.Third - After implementation, the support didn't stop. As we shifted all MFG scheduling over to TACTIC, we discovered additional changes we wanted to make. Waterloo was there with the support and even offered suggestions.Last but definitely the biggest/most important Pro - This software works! All of the pros above are amazing, but when you get more than you expected from every part of TACTIC, there isn't much room for complaint. Cons I don't have any complaints about TACTIC. It does what it advertises and more!My issues have been with the mindset of the shop floor. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TT Tom T. Supply Chain Food Production ### "Highly configurable and flexible scheduling software." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2018 Pros The Waterloo customer support team is exceptional. They're extremely personable, knowledgeable and creative. We manage a specialty food business and configured TACTIC to schedule two separate continuous manufacturing processes. The entire scheduling cycle has reduced dramatically and we can navigate around issues that previously created bottlenecks and unnecessary downtime. TACTIC is very powerful and highly configurable to meet all types of business processes and needs. Cons The interface can be upgraded but the underlying functionality is extremely powerful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AE Allen E. Production Coordinator Business Supplies and Equipment ### "Tactic Integration for Production" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2018 Working with Waterloo and Customer support specifically has been a pleasure. The team are very helpful and provide insight and solutions far beyond the sale. Pros The software enables us to categorize and prioritize our production at multiple work stations within work centers based on due dates and attributes. Cons I like the software. My main problems are internal to my organization. Too many upgrades and changes. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NI Nancy I. Production Manager Automotive ### "Real time scheduling" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 19, 2018 The customer service has been excellent. The software is very operator friendly. Pros The ability to see the progression of an order at a glance anywhere in the shop. Cons None at this time, still learning its capabilities. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TF Tyler F. Senior Production Planner Packaging and Containers ### "Solid scheduling and production management software, with peerless customer service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2018 Pros TACTIC helped our company streamline our scheduling procedures--specifically regarding increased visibility and organization of our daily operations. Cons The graphic interface and general aesthetic is somewhat lacking, but the guts are what matter here and TACTIC delivers on those fronts. The algorithms and reporting features have been heavily tested and customized, and are utilized repeatedly daily, performing with excellence and ease. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jeff L. Consumer Goods ### "Tactic Scheduling Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 15, 2016 The demo we had was presented really well showing what features Tactic had and what we were getting. Set up was painless and the company representatives helped a lot with that. Pros Number of features, ease of use and value for the money spent. Cons Script import is a little tricky to get set up properly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Joshua S. Corporate Scheduling Coordinator ### "Effective Scheduling Software with great Customer Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 7, 2016 Tactic has been a solid scheduling package for our use. We have roughly 1500 orders in progress at any one time, and Tactic keeps everything flowing smoothly. The Customer Service could not be better, the Waterloo team is always happy to work thru any issues, and often goes out of their way to help find solutions to problems, if they arise. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Bryan C. Supply Chain Manager ### "We have been using this for about 6 years, and it is excellent for our business." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 23, 2015 Pros, it is pretty accurate as long as you have all the right details in place. Cons, I think there could be more consolidation of steps so there are not so many boxes to click to get reports. This may be user error, there could be a better way, but I do not have the time to get with my rep to solve the problem. I WOULD STRONLY recommend that Tactic market to all steel tubing manufacturers for this scheduling needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BN Bridget N. Testing Manager ### "Key to our everyday operation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 28, 2015 We have been using Tactic to schedule the work of our Testing Center for the past 10 years. Powerful, flexible software. Very pleased with customer support (commitment as well as creativity). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gary S. Sgt. Bluff Customer Service Rep. ### "Quick to use and has a nice flow." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 29, 2015 Tactic has worked well with our scheduling for making brick at our Sgt. Bluff plant. I like the quickness with the way it operates and has a good flow through the steps. Other than a minor glitch with one of the macros, it has worked well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/12976/Tactic/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.