# Intelex Incident Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Intelex Incident Management Software - reviews, pricing plans, popular comparisons to other Incident Management products and more. Source: https://www.capterra.com/p/129771/Safety-Incident-Reporting-Software --- # Intelex Incident Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Intelex Incident Management Software ## What is Intelex Incident Management Software? Trusted since 1992 with over 1 million users worldwide, Intelex's Safety Incident Reporting software is a web-based, user-friendly tool for organizations to record, track & report safety incidents, accidents & injuries. Get 360-degree visibility into your safety performance allowing you to quickly report incidents, identify root causes, implement and track corrective & preventive actions & maintain an auditable record of the detection & mitigation of every safety incident. Try It Free Today! ## What is Intelex Incident Management Software used for? [Incident Management](https://www.capterra.com/incident-management-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12.5 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Intelex Incident Management Software alternatives Highest Rated [4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (703)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (353)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/129771/Safety-Incident-Reporting-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Audit Trail 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Corrective and Preventive Actions (CAPA) 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues Incident Reporting 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Investigation Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Oversee people and resources to carry out an investigation Task Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Intelex Incident Management Software 16 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Track and manage adherence to policies for any service, product, process, or supplier Investigate and take action at root cause or error in processes to prevent recurring issues Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Oversee people and resources to carry out an investigation Manage and support multiple languages Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Track, report on and implement actions pertaining to physical safety at the workplace Allow users to access multiple services after entering their login credentials once Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (6) 4.2 Based on 6 reviews ## Pricing Value for money 3.8 (5) Free Trial Basic $12.50 Per Feature,Per Month Value for money 3.8 (5) 3.8 Based on 5 reviews ## Integrations [ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Intelex EHS Software](https://www.capterra.com/p/80803/EHS-Management-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (5) 4.0 Based on 5 reviews ## User reviews Overall rating 4.2 Based on 6 reviews Filter by rating 5(2) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SC Scott C. Mechanical Engineer Mining & Metals ### "Good bones just needs some more options and better refinement" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 December 13, 2022 It does the job we need it to. Its just a shame the actions can't be viewed by all persons. Pros Nothing particularly stands out but it has everything needed to do the job, i just wish photos, and evidence, etc weren't that hard to complete. Having other users being able to view, edit and adjust would make the software more user friendly. Cons Its one giant scroll sheet. Sections should be like a save in progress section rather than one big document. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Michael M. Analytics Lead Automotive ### "My Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 9, 2022 Pros Audit trail is very helpful, and the interface is easy to use. Cons Reporting is not easy and getting data out of the system is difficult. So the Intelex dashboards are bad, and doing it yourself is not easy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Amir M. Intelex System Administrator Printing ### "Incident Management Software review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 March 31, 2022 Pros The product is relatively easy to use. The notification emails are somehow useful. Cons Not easy to implement. If we needed to implement some changes, we had to make a request to Intelex. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ER Earlie R. Hr Business Analyst Human Resources ### "An Organizer and Tracker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 1, 2021 Pros I like the ability to track and work incidents in an organized way. Interface is user friendly as well. Cons I really have no CONS regarding this product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 16, 2021 Hi Earlie, thank you for your review! Your opinions and feedback are valued and appreciated. We are proud to be able to provide you user friendly software that aids you in tracking your incidents. We hope the Intelex solution is a key part in helping you successfully accomplish your EHS goals. KS Kenneth S. VP of Health & Safety Mining & Metals ### "They are great to work with the platform allows you to easily fit the technology to engage employees" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2018 Daily brings my data from multiple locations into one place to easily use. Pros Platform flexibility, great applications out of the box, great customer service, and mobile functionality Cons None for the software, change management is always difficult no matter which platform your company goes with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RF Riccardo F. Production Manager ### "Good product for managing safety incidents" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 August 17, 2017 Pros Intelex is a great product especially because it is highly customizable and does integrate with many other systems. Cons The software was very expensive and is broken up in to so many segments that you are required to buy it in pieces. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)