--- title: "Groomsoft Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Groomsoft Software - reviews, pricing plans, popular comparisons to other Pet Grooming products and more." source_url: "https://www.capterra.com/p/129785/Groomsoft/" page_type: "product" language: "en" --- # Groomsoft Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Groomsoft ## What is Groomsoft? Groomsoft is the simple way to run your pet grooming business. Enjoy the many benefits having a Groomsoft subscription with \* Fully Integrated credit/debit card payments with surcharging, card-on-file and more. \* Real 2-way text messaging with automated appointment reminders that help eliminate no shows. \* Online booking via our Pet Groomer Finder website is included in your subscription. \* The only grooming software that lets you send pet loss sympathy gifts at the click of a button to heal broken hearts and cement your business relationships. \* Time saving features for mobile groomers include Optimized Routing, Street View, Automatic Mileage Tracking & more. \* Automated vaccination reminders allow your customers to upload the proof of vaccinations along with the new expiration dates. Upon your approval, the pet's profile is automatically updated and the documentation saved. Try a free 30-day demo, no credit card required! ## What is Groomsoft used for? [Pet Grooming](https://www.capterra.com/pet-grooming-software/) Overall rating Based on 36 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $29.95 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Groomsoft Overview Updated August 2026 AI summary Groomsoft offers cloud-based appointment and client management software for small and midsize businesses using pet grooming solutions. It covers core needs such as scheduling, billing, staff management, and customer databases, while also supporting features like online booking, real-time reporting, point of sale, and customizable branding. Optional capabilities include mobile grooming, vaccine tracking, and automated reminders. ## Groomsoft alternatives Highest Rated [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (221)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.5 (223)](https://www.capterra.com/p/136469/Gingr/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/129785/Groomsoft/alternatives/) ## FAQs about Groomsoft Overview ### Which roles and teams benefit most from Groomsoft? Groomsoft is most used by pet grooming business owners, owner-operators, and grooming professionals who manage both client service and daily operations. Groomers use it to schedule appointments, track pets and service notes, and handle communication, while office managers and dispatchers rely on it to organize bookings, routing, and administrative workflows. Answer based on 36 reviews Overview ### What company size and specific industries is Groomsoft built for? Groomsoft is designed for pet grooming and pet care businesses in the United States and Canada, including pet groomers, dog groomers, cat groomers, horse groomers, grooming salons, boarding facilities, kennels, pet sitters, and dog walkers. Features and Usability ### What are the key features of Groomsoft? Groomsoft offers appointment scheduling, automated scheduling, calendar management, and online booking for grooming appointments. It also includes client management, customer database, and client portal features, plus billing and invoicing, credit card processing, and point of sale. Additional tools include confirmations and reminders, SMS messaging, and reporting and statistics. Pricing ### How much does it cost and what fees or limitations are included? Groomsoft starts at $29.95 per month for the Grooming Shops flat-rate plan and $39.9 per month for Mobile Groomers. A free trial is available. Reviewers describe the pricing as reasonable overall, though one notes text appointment reminders are not included in the basic price. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does Groomsoft integrate with? Groomsoft integrates with 5 third-party tools and platforms: Fortis for payments, Google Calendar for scheduling, Google Maps for location services, Mailchimp for email marketing, and Online Booking for appointment requests. These integrations cover core booking, communication, and payment needs. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Groomsoft offer? Groomsoft offers in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, while documentation provides written reference material and videos offer self-paced viewing for setup and product guidance. Getting Started and Support ### What customer support options does Groomsoft offer? Groomsoft provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe support as fast and helpful, with quick replies and phone guidance when problems come up. The help resources appear easy to access, and support is often credited with walking users through issues clearly. Answer based on 3 reviews ## Features AI summary Based on 473 Pet Grooming reviews Capterra data shows that buyers of pet grooming software rank the following features as their top priorities: - **Appointment Management** (**67%** of reviewers rated this feature as critical) - **Appointment Scheduling** (**71%**) - **Confirmations/Reminders** (**64%**) Groomsoft supports all three features that reviewers rate most highly: **Appointment Management**, **Appointment Scheduling**, and **Confirmations/Reminders**. Together, these capabilities help pet grooming businesses keep calendars organized, book appointments efficiently, and reduce no-shows through timely client communication, allowing teams to manage daily operations with less manual work and better customer service. Appointment Management 5.0 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Confirmations/Reminders 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Online Booking 4.5 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Client Management 5.0 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Calendar Management 5.0 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Appointment Scheduling 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Groomsoft 38 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Time Clock: Tracks the time an employee has worked - Mobile Grooming: Mobile pet grooming business that can work from different locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Booking: Book meetings and appointments through a website or digital platform - Pet Birthday Tracking: Saves and tracks pet birthdays - Pet Grooming: For pet grooming businesses - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Reports: Reports specific to sales analysis for trends and strategies - Service Catalog: Database containing accurate and up-to-date information on all operational services - SMS Messaging: Send messages via SMS - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. Features 4.8 (36) 4.8 Based on 36 reviews ## Pricing Value for money 4.9 (34) Free Trial [View pricing plan details](https://www.capterra.com/p/129785/Groomsoft/pricing/) Grooming Shops $29.95 Flat Rate,Per Month It includes: - 2-way text appointment reminders. - Bulk messaging (perfect for marketing or letting clients know it's time for an appointment). - Automated vaccination tracking. - Online booking. - Time Clock - Google calendar sync - Customize and send an unlimited number of waivers/contracts that can be signed by your clients via text or email which when signed is automatically stored within that customer's profile. - An unlimited number of users and file/pet photos uploads. Mobile Groomers $39.90 Flat Rate,Per Month It includes: - Optimize route and "Show when I'm close", with Mapping for Mobile groomers. - 2-way text appointment reminders. - Bulk messaging (perfect for marketing or letting clients know it's time for an appointment). - Online booking. - Customize and send an unlimited number of waivers/contracts that can be signed by your clients via text or email which when signed is automatically stored within that customer's profile. - An unlimited number of users and file/pet photos uploads. - Automated vaccination tracking. - Time Clock - Google calendar sync Value for money 4.9 (34) 4.9 Based on 34 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Fortis](https://www.capterra.com/p/10019159/Fortis/)[ Online Booking](https://www.capterra.com/p/101118/Online-Booking/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (30) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (30) 5.0 Based on 30 reviews ## User reviews Overall rating 4.9 Based on 36 reviews Filter by rating 5(31) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LM Loel M. Sole Proprietor Health, Wellness and Fitness ### "GroomSoft is the best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2025 I started with Groomsoft almost 10 years ago and have loved it from the start. \[sensitive content hidden\] are always open to suggestions to make our groom day smoother. Pros Immediate response! Most helpful to have a real person cheerfully guide one through questions and needs. Cons Haven't yet run to anything I haven't found Germaine to my business operations. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor February 28, 2025 Hi Loel, Thank you for the great review! The Groomsoft Team MH Megan H. Pet Groomer Consumer Services ### "Great when I used it! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 May 13, 2024 Pros It was great when I used it! I liked how it was set up! Cons Not having an app on the phone when I was using it! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 3, 2024 Hi Megan, Thank you for the positive review, although we have no record of you being a Groomsoft subscriber. Please contact us at support@mrrtech.com at your earliest convenience or give us a call at 866-677-0909. SW Scott W. Dog Groomer Consumer Services ### "Good value for worthwhile program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2023 Enjoying getting organized for our new shop Pros Easy to use the software and the text system Cons Using program on your phone is a little challenging Reasons for choosing Groomsoft Easy on the budget Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor September 1, 2023 Hi Scott, Thank you for the great review. The Groomsoft Team JL Juan L. Business owner Consumer Services ### "Excellent tool for your business " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2023 It has been really good using for this 5 years groomsoft. It helps my business to be very organized in terms of calendar and expenses Pros I really like the easy way you can use the software and the flexibility of access you can log in on your mobile device or on your desk computer. Cons Sometimes the clients can be duplicated when they book online Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Reasons for choosing Groomsoft Easy way to use Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 29, 2023 Hi Juan, Thank you for the excellent review and thank you for bringing this up. Duplicate clients can indeed occur due to various reasons, but rest assured, we're diligently working to minimize and eventually eliminate these occurrences. Your feedback helps us fine-tune our system and deliver an even smoother experience for you. If you have any further insights or suggestions, please feel free to share – we're here to enhance your experience in every way we can. The Groomsoft Team TB Tiffini B. Owner Consumer Services ### "Tiffy's Pet Spa" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 25, 2023 Love it Pros All the auto/custom features and templates. Cons I don't like that it is not integrated with phone. At least alerts if texts come in. Really hope you are in development for an app. Reasons for choosing Groomsoft Ease Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 29, 2023 Hi Tiffini, Your review and feedback are greatly appreciated. At Groomsoft, we are committed to continual improvement, and your insights play a vital role in shaping our enhancements. If by any chance you missed rating our customer support, we'd love to hear your thoughts. Your input is invaluable as we strive to provide you with the best possible experience. Happy Grooming, The Groomsoft Team MB Misty B. Dog groomer Consumer Services ### "Great system for your buisness" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2023 Has been great experience. All employees like it and easy to use Pros I wish I would have started using this a long time ago. Has made the shop run so much smoother and easier scheduling appts and keep track of daily sales Cons It's easy to use after you get the feel of the system. Has a great help menu Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 28, 2023 Hi Misty, Thank you for taking the time to leave us such an excellent review! We are thrilled to hear that you are enjoying Groomsoft. Your positive feedback truly means a lot to us and serves as a reminder of why we are so passionate about what we do. We're glad that Groomsoft has been meeting your needs and expectations. If you ever have any questions, suggestions, or if there's anything else we can do to enhance your experience, please don't hesitate to reach out. We value your input and are here to help. Once again, thank you for being a valued subscriber and for your kind words. We look forward to continuing to provide you with top-notch software and excellent support. Happy Grooming, The Groomsoft Team EL Emmanuel L. Dispatcher Marketing and Advertising ### "The best and easier way to manage a grooming business " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2023 Easy to use Pros Easy to use, simple highly recommended for anyone who start this business Cons Best way to manage the appointments highly recommended Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 28, 2023 Hi Emmanuel, Thank you for your excellent review! We're delighted that you're enjoying Groomsoft and your positive feedback truly energizes us. If you need assistance, have suggestions, or want to enhance your experience further, please reach out – we're here for you. We're excited to keep delivering outstanding software and support. Happy Grooming! The Groomsoft Team TK Thomas K. CEO Consumer Services ### "New Customer - in Trial Status" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2022 It was somewhat puzzling when I first started using the program. Where I thought the answers would be, was not correct. A phone call cleared up my problems. \[SENSITIVE CONTENT\]. went and is going beyond what was expected of a Grooming software support person would do. He fixed my formatting problem with my receipt printer, and now is importing my data into the software. Very impressive! Pros The components are what we need. I took a little while to get used to the layout, but it does make sense now. Cons Haven't found anything yet. Switched from [DaySmart Pet](https://www.capterra.com/p/93413/DaySmart-Pet/) Sold old business, going to just my wife grooming. Sorry, but too many groomers are just a problem. Reasons for choosing Groomsoft After wading through about 30+ grooming software, features and price, GroomSoft was the only one I wanted to try. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2022 Hi Thomas, It was a pleasure assisting you. Thank you for the great review. The Groomsoft Team SL Samantha L. Owner Veterinary ### "Very easy to use with lots of features and not as expensive as the others." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 14, 2021 I am very happy with Groomsoft. It has taken me about 5 years to try out others, including that one which seems to be number one. The customer service is great and really helpful. It is cheaper than others but I have the most basic one and it ticks almost all my needs. Pros It looks good and has many features needed for a dog groomer. Bookings, mailings and spots to put in photos, documents, tick the boxes where vaccinations belong. It also reminds yourself and your clients if the vaccinations are going out of date. Very helpful indeed. Customer service is great and speedy! They respond to emails and facebook comments too. Reminders are sent out automatically which is great. Cons There are a few things missing that is a wee bug bear. No link to facebook bookings or google calendar, nor is there an android app. We get around the app issue by keeping a shortcut of the webpage, but it's not easy to navigate around. I still use either FB or Google calendar to book if I am away from my pc, so some bridge between these and Groomsoft would help. I also wish there was an inventory spot. Reasons for choosing Groomsoft It was cheaper and had most of what I needed and wanted. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2021 Hi Samantha, Thank you for the great review we really appreciate our subscribers taking time out of their busy days to write them for us. Please contact us with any questions you might have or if you need some help with anything. The Groomsoft Team Have a wonderful holiday! DC Denise C. Receptionist Consumer Services ### "Groomer Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 February 17, 2021 So far really good No issues,easy to see on screen Well appointed and all employees like it Pros Easy to use all employees like it have had zero issues Cons Nothing so far not inly myself using it everyone is able to Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 19, 2021 Hi Denise, Thank you for your great review. Please do not hesitate to call us with any questions. :-) -The Groomsoft Team [View all Reviews](https://www.capterra.com/p/129785/Groomsoft/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [DaySmart Pet vs Groomsoft](https://www.capterra.com/compare/93413-129785/DaySmart-Pet-vs-Groomsoft) [MoeGo vs Groomsoft](https://www.capterra.com/compare/129785-165732/Groomsoft-vs-MoeGo)