Who Uses This Software?

Pet Groomers, Dog Groomers, Cat Groomers, Horse Groomers, Grooming Salons, Boarding and Kennels, pet sitters and walkers.


Average Ratings

3 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Groomsoft
  • www.groomsoft.com
  • Founded 2006
  • United States

About Groomsoft

The simple way to run your pet grooming business. Groomers have told us that Groomsoft Messenger SMS appointment reminders eliminate no shows. Great mapping features for mobile groomers saves time and money with Optimized routing & the ability to find pets past due for a groom near your current appointments. Groomsoft is accessible wherever you have Internet access and a web browser. Packed with great features such as, groomer scheduling, time blocking for no grooms, waiting list and more.


Groomsoft Features

  • Appointment Management
  • Calendar Management
  • Customer Management
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Appointment Reminders
  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Commission Management
  • Inventory Management
  • Mobile Grooming
  • Point of Sale (POS)
  • Recurring Appointments
  • Services List
  • Staff Management

Groomsoft Reviews Recently Reviewed!


Great Technical Service

Aug 13, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use, very automated, very affordable, helpful customer service, great overall format.

Cons: A couple of options not currently available for mobile groomers, but hopefully will come in the future. The mobile version does not always communicate with the desktop version.

Overall: Groomsoft is very easy to use and has many features. Groomsoft now allows you to create your own templet, which is an awesome feature. Shawn in the Tech dept. did an awesome job working with me to create my own personalized templet.

Recommendations to other buyers: Would love to have a mileage variable to add to my templet. Would love to have a option in the services section for adding discounts. For example, being able to select a $5 discount for a client which would automatically minus $5 off their total price.

Vendor Response

by Groomsoft on August 14, 2016

Thank you for the awesome review.

We do have coupons in Groomsoft that if added to the appointment would deduct the discount. Coupons could be created by going to Settings > Manage Coupons. After they are created, you can add them to the appointment by clicking the Coupons link in the receipt area and selecting the coupon.

We have been using GS for 3 years and live it.

Jun 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Price is great. Easy to use. In 3 years it has never been down except for once and that was only for about 20 minutes. Great customer service.

Cons: When printing the receipt I wish it had the groomers name on it. I also wish it would let you edit the text messages sent out because I don't want them to reply back.

I love this software and the customer service is A+

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use, great search features a nd if something is cumbersome or difficult you just call and you get help . He is always open to feedback

Cons: I am happy with the software as it is. Any feedback I have given has always been met with software changes.

Overall: Easy database to use and search , easy scheduling and checkout

Vendor Response

by Groomsoft on November 15, 2017

Hi Laura,

Thank you for the great review.

Sincerely,
Your Groomsoft Team