Santa Rita Investments

AutoSoft Online

1 / 5
1 review

Average Ratings

1 Review

  • 1 / 5

  • 1 / 5
    Ease of Use

  • 1 / 5
    Customer Service

Product Details

  • Starting Price
  • Deployment
    Installed - Windows
  • Training
  • Support
    Business Hours

Vendor Details

  • Santa Rita Investments

About AutoSoft Online

Auto repair shop management software that allows to manage vendors, technicians, insurance records, parts inventory, and invoices.

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AutoSoft Online Features

  • Billing & Invoicing
  • CRM
  • Inventory Management
  • Labor Rates
  • Maintenance Scheduling
  • Quotes/Estimates
  • Service History Tracking
  • VIN Lookup
  • Work Order Management

AutoSoft Online Reviews

Very buggy and poor customer service

Mar 28, 2017

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Main screen looks great.

Cons: Very buggy. Like it's just not made to run on anything but Windows 98.

Overall: From the looks of it, this software seemed to be everything our shop needed. And it was cheap. Other reviews I've seen prior to purchasing it suggested it was very buggy but I figured for the price, I might be able to deal with that. From the very beginning before I even purchased the software, their system somehow forgot my password and I was told it was a problem on their end. Then I attempt to use a demo that had very limited functionality. Again, I figured I'll try it out so I paid the money and downloaded the program which took about 4 days of emails back and forth to customer support trying to find out why it wasn't working on my end. I was basically told I'd have to activate the software for it to work so I did. Long story short, it worked but only sometimes. Some windows would freeze, others would just shut off. Logging in was even a chore. About 15 emails back and forth I'm fed up and spending the money on a professional program. Of course I can't get my money back from auto soft because once activated, there are no refunds. Which would be understandable if I didn't have to activate it to even get it to work in the first place.

Recommendations to other buyers: Spend the money, get something with a lot of good reviews.