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Designed for technicians, it is an automotive management solution that helps businesses with payroll, accounting, marketing, and promotions.

Product Details

Shop management software with inventory control, online marketing, accounting, and payroll for automotive service professionals.

Contact Details

Autogence

http://www.lankar.com

Starting Price

  • Not provided by vendor
  • Contact Autogence for pricing details.

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

LANKAR PRO Features

Billing & Invoicing
CRM
Inventory Management
Labor Rates
Maintenance Scheduling
Quotes/Estimates
Service History Tracking
VIN Lookup
Work Order Management

LANKAR PRO Reviews

Overall
2/5
Ease of Use
2/5
Customer Service
2.5/5

Showing Most Helpful

Showing 3 of 3 reviews

Showing Most Helpful

Showing 3 of 3 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
William M.
President
Automotive, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 25, 2018

“Functional, well priced. Support is VERY helpful & listens to your problem. ”

OverallIt has NEVER dropped a decimal point on acct. recv., VERY functional car histories, vin decoder. You can TAG OUT a customer that you DON'T want to e-mail or contact.
ProsVin decoder, customer reminders. Several pricing matrix setups. E-mails; customers, statements, bulk mailings. You can do Reminders, Canned Jobs.
ConsSometimes, looking up a recently used part, You have to remember the last customer it was used on. I suspect there is a better way that I just haven't found yet
Reviewer Source 
Source: Capterra
April 25, 2018
Russell M.
1-10 employees
Used the software for: 2+ years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Source: Capterra
July 14, 2016

“Horrible service. Software basic outdated. i bouhgt a shop that was already running this”

Overallsucks outdated software. just put a call in to support as usual no one to talk to im dead in the water cant invoice and cant get ahold of anyone. im done with this company and the people that work at this place. good luck to those left
Consno Idea what the yearly fee for support is. Support is a total joke.
Source: Capterra
July 14, 2016
Dave D.
Director
Unspecified
Used the software for: Unspecified
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Source: Capterra
April 5, 2016

“Very poor ease of use, inaccurate reports and the worst customer service I have ever seen!”

OverallI have been using Lankar software for 4 years and unfortunately I am kind of married to it, as it is difficult to transfer all the data to an alternative software brand. The system uses old technology that is difficult to use. The reports it generates are inaccurate for profit margins and tech support has no solution. The technical support is some of the worst I have ever dealt with. I have to phone at minimum 2 times a month, wait on hold up to 10 minutes for the RECEPTIONIST, who is rude, then tells me a technician will call back shortly only to have a tech call me back hours later. I will move on one day of I can ever figure out how to export our data base. Don make the same mistake we did!
Source: Capterra
April 5, 2016