# LANKAR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LANKAR the right Auto Repair solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129793/LANKAR-PRO/reviews --- LANKAR 3 (7) [View alternatives](https://www.capterra.com/p/129793/LANKAR-PRO/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of LANKAR Ease of use 3.1 Customer Service 3.6 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JL Jason L. Everything Automotive Used the software for: 2+ years ### "Expectations" January 4, 2021 4.0 I really like this program. We have been using it since 2006 and have never looked back. People need to realize that no matter what program your using problems will happen. And no matter what the company is, customer service will be or can get busy. Another software program may have more advanced features but your also going to pay out the butt for it. The only thing I wished they had was an inventory scanner (barcode). Do I regret this software...absolutly not. Pros The ease of using this software is simple. Customer information and vehicle information easy to input. Inventory easy to manage. Customer support really friendly. Overall great program. Cons Emailing from software kind of frustrating as every first letter of every word is capitalized. Shop Scheduler works well...can adjust the time for the work to be done... only wish customer complaints about work needed would be listed on the main list without having to click on every customer to view what needs to be done. Review Source vT vincent T. owner Automotive Used the software for: 2+ years ### "Works great" January 24, 2020 5.0 I used it for years loved it worked fine Pros It has alot of functions works well support is good Cons no DVI and texting to cust too many tokens & othe security that holds it up only when your trying to do work after 5 and no suport till next day Reason for choosing LANKAR I tested it for months and looked like the best and easy to use Review Source KR Kory R. Owner Automotive Used the software for: 2+ years ### "Horrible" October 27, 2020 1.0 Not good Pros Customer service is great. They are easy to work with Cons Everything else was not good. Not cloud based, not user friendly. Alternatives considered [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Reason for choosing LANKAR Cheaper Review Source WM William M. President Automotive Used the software for: 2+ years ### "Functional, well priced. Support is VERY helpful & listens to your problem. " April 25, 2018 4.0 It has NEVER dropped a decimal point on acct. recv., VERY functional car histories, vin decoder. You can TAG OUT a customer that you DON'T want to e-mail or contact. Pros Vin decoder, customer reminders. Several pricing matrix setups. E-mails; customers, statements, bulk mailings. You can do Reminders, Canned Jobs. Cons Sometimes, looking up a recently used part, You have to remember the last customer it was used on. I suspect there is a better way that I just haven't found yet Review Source MP Mike P. President Automotive Used the software for: 2+ years ### "Good but getting dated" April 10, 2020 5.0 Good while I used it Pros Ease of use and reliable. Did the job. Fairly regular updates. Cons Getting dated. No digital inspections or advanced features. Review Source RM Russell M. Used the software for: 2+ years ### "Horrible service. Software basic outdated. i bouhgt a shop that was already running this" July 14, 2016 1.0 sucks outdated software. just put a call in to support as usual no one to talk to im dead in the water cant invoice and cant get ahold of anyone. im done with this company and the people that work at this place. good luck to those left Cons no Idea what the yearly fee for support is. Support is a total joke. Review Source DD Dave D. Director Used the software for: ### "Very poor ease of use, inaccurate reports and the worst customer service I have ever seen!" April 5, 2016 1.0 I have been using Lankar software for 4 years and unfortunately I am kind of married to it, as it is difficult to transfer all the data to an alternative software brand. The system uses old technology that is difficult to use. The reports it generates are inaccurate for profit margins and tech support has no solution. The technical support is some of the worst I have ever dealt with. I have to phone at minimum 2 times a month, wait on hold up to 10 minutes for the RECEPTIONIST, who is rude, then tells me a technician will call back shortly only to have a tech call me back hours later. I will move on one day of I can ever figure out how to export our data base. Don make the same mistake we did! Review Source Similar Products Featured