Who Uses This Software?

Field Service Operations


Average Ratings

2 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Tesseract
  • www.tesseractusa.com
  • Founded 1985
  • United States

About Service Centre

With over 350 installations worldwide, Tesseract Service Management Systems are controlling service operations in over 27 countries. Service Centre delivers customer asset management, call control management, parts inventory tracking, repair depot control and invoicing. Tesseract also provides Training and Consultancy to help you achieve the best possible operation results from your investment immediately.


Service Centre Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Asset Tracking
  • Commercial Properties
  • Customer Database
  • Dispatch Management
  • Equipment Management
  • Job Costing
  • Job Management
  • Maintenance Scheduling
  • Residential Properties
  • Routing
  • Scheduling
  • Work Order Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Warranty Tracking
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management

Service Centre Reviews Recently Reviewed!


I have used tesseract for doing the OCR, it is a free tool and it is good to develop the application

Sep 14, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: In the beginning Tesseract only had support English. Now newer versions can support up to 40 languages.

Tesseract is a simple Command line utility which is very easy to use. To use it, simply run the command with input and output.

Cons: It stopped supporting the older versions. I have used 3.2 version for windows version for my project purpose, and earlier I was able to download supported languages around 10 while installing the software. Now those locations are changed and I was unable to download those languages.

It is better if they can support older versions too.

Tesseract can only read TIFF files. If you want to use a picture with a different formats like JPEG, PNG, PDF you need to convert these files and then process first.

It has to improve its performance by time wise.

Overall: Tesseract is verygood tool for doing teh OCR, and it is available for windows as well as Linux versions.

Excellent work allocation software

Apr 10, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This is such a convenient way to allocate work to employees. It also incorporates an invoicing facility which helps greatly

Cons: It can be a little tricky to find your way around this software but once mastered it is so helpful - an all around fantastic program

Overall: Work allocation and invoicing all wrapped up in one great software