# ActiveOps Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ActiveOps Software - reviews, pricing plans, popular comparisons to other Employee Monitoring products and more.

Source: https://www.capterra.com/p/129806/Workware

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# 

 ActiveOps Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ActiveOps

## What is ActiveOps?

AI-powered Decision Intelligence for Service Operations. ActiveOps helps you make better decisions faster. Imagine if every decision is consistently more accurate, timely and planned for. That's millions of micro-gains every second of the day, at your leaders' fingertips. Traditional workforce management is evolving. ActiveOps enables you to sharpen your decision-making and do more with what you have: more capacity, more productivity, reduced costs, greater well-being, and improved customer experience. The quality of your data is critical to your ability to make the right decisions at the right time. Decision Intelligence for service operations puts you in front of your data and insights, not lagging behind. Integrate with your existing data and maximize your total investment to drive down operation costs and see capacity and productivity increases. (approx. 20%)

## What is ActiveOps used for?

[Employee Monitoring](https://www.capterra.com/employee-monitoring-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£0.01

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ActiveOps

4.4 (7)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

£0.01

Per Feature

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (7)

Ease Of Use

4.7 (5,044)

Value For Money

4.5 (4)

Value For Money

4.5 (4,809)

Customer Service

5.0 (5)

Customer Service

4.6 (4,827)

## ActiveOps alternatives

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/129806/Workware/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Action Management

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

API

Application programming interface that allows for integration with other systems/databases

Behavior Tracking

Track visitors'/audience's responses across web pages and other optimized content

ActiveOps 37 features

Define levels of authorization for access to specific files or systems

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Track visitors'/audience's responses across web pages and other optimized content

See what internet pages were visited by users

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Import and export data to and from software applications

Monitor and track what your employees are doing

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Tracks metrics that provide insight into how a user interacts with any interface or product

Allows employees to set and manage work or career related goals

Track and report on times with no activity

Predict labor requirements based on past and present data/trends

Identify the physical location of an individual, asset, device, etc.

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track employee skills, competencies, training & qualifications

Create, manage and track all task activities and progression

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Track employee/learner's progression through training programs

Request, track, and manage time off requests and vacation time

Utilize third party services to cover unforeseen labor needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (7)

4.4

Based on 7 reviews

## Pricing

Value for money

4.5 (4)

Free Trial

Basic

£0.01

Per Feature,

Value for money

4.5 (4)

4.5

Based on 4 reviews

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## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

4.4

Based on 7 reviews

Filter by rating

5(5)

4(1)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

FM

Floyd M.

Director Of Information Technology

Computer Software

### "All in one time tracking and employee monitoring"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2022

Pros

With WorkiQ we can easily measure the idle and meaningful time of the each team member and increase the efficiency of our projects.

Cons

WorkiQ definitely needs to have better reporting features for idle time monitoring.

Switched from

[Access TeamSeer](https://www.capterra.com/p/250173/TeamSeer/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Ashley P.

Process Improvement Professional

Insurance

### "WorkIQ Review from Admin "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2021

Pros

This software is currently changing the way we work. With the help of this software, we have improved our focus on qualitative opportunities within our current processes. The support team for this software has been exceptional in helping us through this transition. We have already experienced so many benefits in the short time that we began using WorkIQ.

Cons

As an admin, I would like to see more "grouping" options for parameter configurations vs an all or nothing approach.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Khiyana S.

Consumer Experience Lead

Insurance

### "WorkiQ"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

October 28, 2020

Overall we were looking for a tool that would provide more analysis of the work that our associates do to allow us to improve our process. This is not the feature we have with the purchased package and we would not want to purchase additional features.

Pros

The ability to manage the associates productivity for those associates that are more production based. The software helps as more of a supporting tool.

Cons

As an Admin the software can run a bit slow pulling up details to set up an associate or research an issue. It would also be nice to see some employee details available on various pages vs grabbing from different areas within the tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LL

Lisa L.

Supervisor, Provider Installation

Health, Wellness and Fitness

### "Lisa's Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 28, 2020

The idle time helps me to resolve the associates work time to help them see if they are managing their time wisely to meet their production goals.

Pros

The features that are most impactful is being able to see when the associates are working compared to sitting idle. This helps me to see where my associate could be in their work whenever they do not show idle on days they are most productive.

Cons

I would like for the system to be more user friendly when it comes to setting up your own report in order to send something to your associates through email.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Anne M.

Manager

Insurance

### "WorkiQ"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

October 28, 2020

Pros

I like being able to see my employees productivity

Cons

If I don't capture real-time productivity details (i.e. login/logout times, minute by minute updates) on the same-day, then I can never go back and capture what occurred, other than a high-level snapshot. I'd like to be able to go back and capture the historical data in detail.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kelly B.

Process Eng, Sr

Insurance

### "Implemented in 2016 and I'm still impressed!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2020

I've worked with the product since 2016 and I'm still impressed with all of the features and functions it provides. I'm still learning how to utilize it to it's fullest

Pros

As an administrator, it's an impressive program with a ton of very useful features that provides invaluable metrics for the workforce and management

Cons

implementation is time consuming and tricky with a large enterprise like we have. It's not intuitive and definitely require network and product experts

Reasons for choosing ActiveOps

n/a

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Michael C.

Partner

Professional Training & Coaching

### "Easy to implement and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 20, 2020

Great tool and insightful data. Their coaching of how to use the data responsibly is essential.

Pros

We were up and running in days and seeing relevant data in the first week. Super easy to get ramped.

Cons

Would like more flexible alerting capability.

Alternatives considered

[Verint Workforce Management](https://www.capterra.com/p/247639/Verint-Workforce-Management/)

Reasons for choosing ActiveOps

Overall functionality and data capture rate. Also were easier to deal with through the evaluation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/129806/Workware/reviews/)

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