--- title: "ActiveOps Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ActiveOps Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more." source_url: "https://www.capterra.com/p/129806/ActiveOps/" page_type: "product" language: "en" --- # ActiveOps Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 18, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ActiveOps ## What is ActiveOps? ActiveOps Platform: Effort, Capacity and AI Performance for Enterprise Operations ActiveOps is the capacity and effort layer for large-scale operations in regulated industries. It shows where human effort goes, task by task, and what it produces across people, automation and AI agents. Choose wisely. Decide which resource should do which work from where effort concentrates. Release potential. Catch freed capacity, aggregate it onto one FTE measure and direct it before BAU absorbs it. Protect impact. Track benefits against a planned profile in FTE and cost, proving hours came out rather than moved. ActiveOps gives real-time visibility of effort, capacity, skills and performance; identifies automation opportunities; and shows AI usage and spend alongside human effort. Used by 100+ enterprise customers across more than 40 countries, it works alongside existing workflow, case management, process mining and HR systems. ## What is ActiveOps used for? [Workforce Management](https://www.capterra.com/workforce-management-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Capacity Planning](https://www.capterra.com/capacity-planning-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £0.01 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ActiveOps 4.4 (7) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price £0.01 Per Feature Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (7) Ease Of Use 4.7 (5,315) Value For Money 4.5 (4) Value For Money 4.5 (5,072) Customer Service 5.0 (5) Customer Service 4.6 (5,086) ## ActiveOps alternatives [4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/129806/ActiveOps/alternatives/) ## FAQs about ActiveOps Overview ### What company size and specific industries is ActiveOps built for? ActiveOps is designed for mid-market and enterprise organizations in financial services, banks, insurance, healthcare, and shared services environments. It fits companies that manage complex operational workloads and need a tool suited to regulated, service-driven sectors rather than small businesses. Features and Usability ### What are the key features of ActiveOps? ActiveOps offers workforce management features such as employee activity monitoring, time tracking, timesheet management, and time & attendance. It also includes performance metrics, productivity analysis, labor forecasting, workflow management, access controls/permissions, compliance tracking, and real-time reporting for managing tasks, schedules, and operational data. Getting Started and Support ### What training and onboarding options does ActiveOps offer? ActiveOps provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation and videos offer self-paced reference and step-by-step material. Getting Started and Support ### What customer support options does ActiveOps offer? ActiveOps provides Email/Help Desk and Phone Support for customer assistance. Support is available through these direct channels, giving users options for written follow-up or live contact when issues arise. ## Features AI summary Based on 4,466 Workforce Management reviews Capterra data shows that buyers of Workforce Management software rank the following features as their top priorities: - **Employee Scheduling** (**58%** of reviewers rated this feature as critical) - **Clock In/Out** (**60%**) - **Timesheet Management** (**53%**) ActiveOps includes **Timesheet Management**, but it does not offer **Employee Scheduling** or **Clock In/Out**. Instead, it provides **Time & Attendance** (**50%**), which addresses a related workforce tracking need. This can help businesses keep better visibility into employee time records and attendance patterns, providing teams with clearer data for payroll review, staffing decisions, and day-to-day workforce oversight. Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Competency Management Catalog, manage, and develop employee skill sets Compliance Management Track and manage adherence to policies for any service, product, process, or supplier ActiveOps 27 features Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Catalog, manage, and develop employee skill sets Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Import and export data to and from software applications Track employee schedules, availability, and performance across projects and tasks Tracks metrics that provide insight into how a user interacts with any interface or product Allows employees to set and manage work or career related goals Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Track employee skills, competencies, training & qualifications Create, manage and track all task activities and progression Track and manage employee time-off, vacation, and sick leave requests Track the amount of time spent on a job or task Track employee/learner's progression through training programs Request, track, and manage time off requests and vacation time Utilize third party services to cover unforeseen labor needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (7) 4.4 Based on 7 reviews ## Pricing Value for money 4.5 (4) Free Trial Basic £0.01 Per Feature, Value for money 4.5 (4) 4.5 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.4 Based on 7 reviews Filter by rating 5(5) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent FM Floyd M. Director Of Information Technology Computer Software ### "All in one time tracking and employee monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2022 Pros With WorkiQ we can easily measure the idle and meaningful time of the each team member and increase the efficiency of our projects. Cons WorkiQ definitely needs to have better reporting features for idle time monitoring. Switched from [Access TeamSeer](https://www.capterra.com/p/250173/TeamSeer/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Ashley P. Process Improvement Professional Insurance ### "WorkIQ Review from Admin " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2021 Pros This software is currently changing the way we work. With the help of this software, we have improved our focus on qualitative opportunities within our current processes. The support team for this software has been exceptional in helping us through this transition. We have already experienced so many benefits in the short time that we began using WorkIQ. Cons As an admin, I would like to see more "grouping" options for parameter configurations vs an all or nothing approach. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KS Khiyana S. Consumer Experience Lead Insurance ### "WorkiQ" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 28, 2020 Overall we were looking for a tool that would provide more analysis of the work that our associates do to allow us to improve our process. This is not the feature we have with the purchased package and we would not want to purchase additional features. Pros The ability to manage the associates productivity for those associates that are more production based. The software helps as more of a supporting tool. Cons As an Admin the software can run a bit slow pulling up details to set up an associate or research an issue. It would also be nice to see some employee details available on various pages vs grabbing from different areas within the tool. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LL Lisa L. Supervisor, Provider Installation Health, Wellness and Fitness ### "Lisa's Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 28, 2020 The idle time helps me to resolve the associates work time to help them see if they are managing their time wisely to meet their production goals. Pros The features that are most impactful is being able to see when the associates are working compared to sitting idle. This helps me to see where my associate could be in their work whenever they do not show idle on days they are most productive. Cons I would like for the system to be more user friendly when it comes to setting up your own report in order to send something to your associates through email. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AM Anne M. Manager Insurance ### "WorkiQ" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 28, 2020 Pros I like being able to see my employees productivity Cons If I don't capture real-time productivity details (i.e. login/logout times, minute by minute updates) on the same-day, then I can never go back and capture what occurred, other than a high-level snapshot. I'd like to be able to go back and capture the historical data in detail. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KB Kelly B. Process Eng, Sr Insurance ### "Implemented in 2016 and I'm still impressed!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2020 I've worked with the product since 2016 and I'm still impressed with all of the features and functions it provides. I'm still learning how to utilize it to it's fullest Pros As an administrator, it's an impressive program with a ton of very useful features that provides invaluable metrics for the workforce and management Cons implementation is time consuming and tricky with a large enterprise like we have. It's not intuitive and definitely require network and product experts Reasons for choosing ActiveOps n/a Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Michael C. Partner Professional Training & Coaching ### "Easy to implement and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 20, 2020 Great tool and insightful data. Their coaching of how to use the data responsibly is essential. Pros We were up and running in days and seeing relevant data in the first week. Super easy to get ramped. Cons Would like more flexible alerting capability. Alternatives considered [Verint Workforce Management](https://www.capterra.com/p/247639/Verint-Workforce-Management/) Reasons for choosing ActiveOps Overall functionality and data capture rate. Also were easier to deal with through the evaluation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/129806/ActiveOps/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.