# Caseware Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Caseware the right Audit solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/129838/Ruzuku/reviews

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Caseware

4.5 (35)

[View alternatives](https://www.capterra.com/p/129838/IDEA/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Caseware

Ease of use

4.1

Customer Service

4.3

## Pros and Cons in Reviews

BB

Baburam B

AccountantAccounting, 2 - 10 employeesUsed the software for: 6-12 months.

“I used the desktop version earlier, but it was very easy to navigate the software and data after we switched to the cloud version.“

December 21, 2024

ZZ

Zaakiya Z

Senior Financial AccountingAccounting, 201 - 500 employeesUsed the software for: More than 2 years.

“Glitches in certain documents and the layout not being user friendly such as the FSA and other caseview documents.“

December 17, 2021

Allie S

Assurance AssociateAccounting, 10,001+ employeesUsed the software for: Less than 6 months.

“I found it confusing to use at first and takes a while to learn how to use it well.“

November 29, 2020

## Showing most helpful reviews

Showing 1-25 of 35 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Clint V.  
Lead: Digital Learning Solutions  
Accounting  
Used the software for: 1-2 years

### "Incredibly useful in audit work"

June 15, 2021

4.0

A great addition to your audit tool suite and invaluable in organizing your work.

Pros

I like the account mapping feature especially, and love the fact that it can be rolled from one audit to the next (YOY).

Cons

It can be confusing to learn at the start, and it's useful to attend training or have someone show you how the tool works

Review Source

SD

Sumeet D.  
Head of Reporting & Tax  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Accounts Production Software"

November 5, 2022

5.0

Early days so far but on demonstration of the product, it has all we need, also other Caseware products such as IXBRL tagging, Companies House E-filing

Pros

Affordability against other products, customer service, brand reputation as market leader, client base

Cons

No cloud option for storage, updates a little manual vs other similar products such as Onesource

Alternatives considered

[Insight](https://www.capterra.com/p/10010537/Insight-Salon-Software/)[OneSource](https://www.capterra.com/p/85890/OneSource/)

Reason for choosing Caseware

Cost, experience of using and customer service

Review Source

DH

Darren H.  
Senior Auditor  
Accounting  
Used the software for: 1-2 years

### "CaseWare as audit tool"

November 15, 2024

4.0

Pros

Great as a repository for documents. Not great as audit software.

Cons

CaseWare does not feel very intuitive. It's a little clunky as it is refreshing.

Review Source

HL

Hakeem L.  
Senior Associate  
Accounting  
Used the software for: 1-2 years

### "CaseWare Experience"

October 6, 2022

4.0

The features help me better to understand audit requirements and steps to follow during the course of the audit.

Pros

CaseWare makes audit working papers to be less complex. It aids the audit engagements to go smoothly with proper audit records keeping.

Cons

The software needs to improve in speed better than the existing speed.

Review Source

JM

Jodi M.  
Trainee Accountant  
Accounting  
Used the software for: 2+ years

### "Fantastic learning platform!"

August 24, 2019

5.0

I have never really had training in completing and performing tax computations and tax returns other than in my studies. I have always had to learn through trial and error. Before using tax module, i may have known how to do corporate income tax but I never really understood certain rules and where things go without double checking. This all changed when I started using the tax module as it provides an adaptable platform which shows exactly where and how things make their way into the tax calculation. At first, it's quitetime consuming but once you get the hang of it, you'll never go back to your old system. Instead of sitting for hours in training or worst case scenario, following previous years as guidelines to figure out where everything goes in the tax return, you are able to identify what goes where and why. It has also assisted with turning 3 processes into 1. Everything can be done through the tax module and be exported to eFiling and your operating system.

Pros

Useful learning platform for accountants in training. Turns three processes into one.

Cons

Everything needs to be 100% accurate before exporting. Time consuming at first.

Review Source

LD

Luz D.  
Audit Senior  
Accounting  
Used the software for: 2+ years

### "Excellent Tool that helps audit teams"

July 29, 2021

5.0

Pros

Is a good tool to allow auditors to make sample selections. It is user friendly once you get the basics of it.

Cons

It gets some getting used to it, but once you do, it is really easy to use again and again.

Review Source

ZZ

Zaakiya Z.  
Senior Financial Accounting  
Accounting  
Used the software for: 2+ years

### "Caseware makes audits easy"

December 17, 2021

4.0

Assisted and streamlined all audit projects and allowed for accountability of all team members through signature sign offs.

Pros

The fact that working papers and audit procedures were custom made to the audit firm requirements as well as all the functionalities such as caseview work plans prompting specific testing to be done before sign off.

Cons

Glitches in certain documents and the layout not being user friendly such as the FSA and other caseview documents.

Review Source

GT

Grace T.  
Manager  
Accounting  
Used the software for: 2+ years

### "Great tool for small public practice firms. "

January 31, 2021

5.0

I worked in 2 big 4 companies and 1 small public practice firm and think that it was a really great and smart tool that makes financial statement prep, NTRs, reviews and audits more organized.

Pros

That it’s a great way to organize file and its adaptable. I love how leadsheets can be linked to the working papers easily and that there are ways to map the trial balance and financial statements to make your life easier.

Cons

That you can’t open two engagements at the same time to compare files. That the grunt work at the beginning for creating linked FS or mapping accounts requires a bit of know how.

Review Source

Isabel M.  
Docente  
  
Used the software for:

### "This software is very easy to use, permits to the users operate without problem."

March 28, 2018

4.0

Pros

This analyzing tool permits import various types of files and extract data with very easily. It is possible import different types of files and extract specific data based on parameters.

Cons

This software lacks some features compared to others. In addition, it takes a long time to learn how to handle it. You have multiple licenses.

Review Source

AŽ

Anita Ž.  
Student  
Education Management  
Used the software for: Less than 6 months

### "Great idea for auditing"

May 7, 2019

5.0

Pros

The software is easy to use and simple to get use to. It is somewhat simillar to Excel.

Cons

I noticed a small mathematical error in counts, but I haven't used it long enough to find anythung big.

Review Source

RG

Ricardo G.  
Auditor  
Telecommunications  
Used the software for: 2+ years

### "Procesamiento en grande y trazabilidad de las consultas para auditoria"

September 11, 2021

4.0

Análisis de información, cruces de información de archivos de tamaño mayor a 5 GB, consultas rápidas aun cuando el equipo no tenga una buena configuración. Opera con menos recursos que los que se recomienda por el fabricante.

Pros

La capacidad para procesar archivos, permite trabajar con archivos de mas de 15 millones de registros, procesamiento rápido, las carpetas creadas para almacenar la información, facilidad para crear la consultas. Herramienta para personas no expertas en sistemas de información. La generación de estadísticas de cada archivo.

Cons

La forma en que crecen exponencialmente los archivos a medida que se hacen consultas y a veces el tamaño de los archivos después de múltiples consultas no permite leerlo. Los ejemplos de la ayuda no son claros para quien quiere utilizar formulas.

Review Source

MX

Manuel X.  
S  
  
Used the software for:

### "IDEA"

December 5, 2014

5.0

the best product of inditing

Review Source

BB

Baburam B.  
Accountant  
Accounting  
Used the software for: 6-12 months

### "CaseWare Cloud: User-Friendly and Simple"

December 21, 2024

5.0

CaseWare Cloud offers a user-friendly interface, making navigating and generating financial statements easy. It is better software for audit and accounting firms to compile the financial information and prepare the financial statement as required by CPA Canada. We don't have to worry about anything if we are able to input the correct trial balance.

Pros

The cloud version is elementary and straightforward. I used the desktop version earlier, but it was very easy to navigate the software and data after we switched to the cloud version. I also worked to get financial statements from the provided trial balance and other information.

Cons

There is no such thing that disappoints me about caseware cloud.

Review Source

Maureen P.  
Independent Reviewer  
Accounting  
Used the software for: 2+ years

### "CaseWare Working Papers is the best software for drafting annual financial statements "

May 26, 2023

5.0

CaseWare Working Papers is an excellent piece of audit software, and it is ideal for drafting annual financial statements for clients. As long as Working Papers are kept up to date with the latest patches and software updates available, the annual financial statements will be in compliance will all relevant accounting standards and legislation. For example, recently in South Africa, the company tax rate was updated from 28% to 27% (in the past year, February). Since updating to the latest version of CaseWare Working Papers, all templates have been updated to incorporate this change in tax legislation. I don't have to stress about compliance issues, as Working Papers stays up to date with all the latest changes.

Pros

Throughout my 3 years of audit articles, I used CaseWare Working Papers to perform audits (documentation of all audit work performed was done in Working Papers) and draft annual financial statements. In my current role, Working Papers are mostly used for just drafting of the annual financial statements for clients. I enjoy using CaseWare Working Papers to draft financial statements, because all relevant standards are available, and templates can be easily loaded into the program when needed. In addition, annual financial statements can be entirely customized according to client preference, while taking into consideration compliance with the relevant standards.

Cons

There are no issues that are noteworthy. It is just a pity that CaseWare Working Papers cannot be 100% integrated into my own audit firm's in-house developed audit software. Other than that, CaseWare Working Papers is a very good audit software.

Review Source

Ivan V.  
Legal Counsel  
Law Practice  
Used the software for: 1-2 years

### "user friendly analytics software"

December 28, 2018

5.0

Overall the software is great because it has been developed with the end user in mind. If I were to choose between IDEA and other auditing and data analytics software I would prefer IDEA because it offers a comprehensive set of features for data audits.

Pros

First off, the documentation of the software is comprehensive and clear. Secondly the software allows auditors to work on the host locally as well as using a server, allowing entire teams to share data together. Finally the software supports an extensive list of data formats, from XML to different kind of database formats and as a bonus it has scripting options.

Cons

When working with a remote server, the software tends to lock up during data load. This ensures the integrity of the data, but it's makes the user feel as if the software is unresponsive.

Review Source

MS

Mauro S.  
Diretor  
Computer Software  
Used the software for: 2+ years

### "Nova geração de Software de Análise de Dados !"

April 23, 2020

5.0

Fabuloso ! O ideal para processo de auditoria contínua através de scripts em VBA agregados a subsrotinas Python. Possui agendador própio de execuçaõ de Scrips e roda em ambiente de 64 bits.

Pros

Facilidade de Uso , Versão 64 bit, Integra com outros produtos da CaseWare e cada licença susbscrita recebe espaço para uso da Nuvem Cloud Share, 100% Colaborativo e de rapido aprendizado. Possui interface bi-direciona para utilização com rotinas escritas em linguagem Python O IDEA permite acesso Remoto. As empresas que requerem processamento central de suas informações, agora podem através de uma rede provada VPA, execeutar seus trabalhos em REMOTE ACCESS com a máxima segurança

Cons

O software possui praticamente todos os recursos necessários para serem utilizados em Data Analytics. Não existe uma ainda versão lite que permite selecional apenas uma parte dos recursos do aplicativo.

Review Source

Zolani P.  
Finance Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Caseware for financials"

September 7, 2021

5.0

Pros

It made preparation of financials seamless. Eliminated common errors and improved the standard of the financials including IFRS updates.

Cons

Not an easy software to teach first timers. One needs an environment where they will use the software on a daily basis to grasp the concepts.

Reason for choosing Caseware

I was familiar with the product from my auditing years.

Review Source

VR

Verified Reviewer  
Senior Associate  
Accounting  
Used the software for: 2+ years

### "Very handy but sometimes hard to use"

July 27, 2020

5.0

Good overall experience, very helpful. Take a minute to get the hang of it but very pleased with the software.

Pros

I love the functions of this software, helps me cut the time it takes to do my accounting processes in half. Makes my job much easier!

Cons

The functionality could be improved upon. Some features are hard to use and the software is subject to freezing and crashing.

Review Source

VR

Verified Reviewer  
Training Manager  
Computer Software  
Used the software for: 2+ years

### "Definitely get training so you know ALL the features!"

November 28, 2018

4.0

Great customer service, licensing can be a bit cumbersome, but overall, a very user friendly and workable tool for any audit or financial analysis need.

Pros

Highly granular functions, amazing array of pre-made tests, fast and efficient, great automation.

Cons

Needs buttons for functions, writing them can be complex. Training really helps with this!

Review Source

KM

Kelli M.  
Business Data Analyst  
Insurance  
Used the software for: 1-2 years

### "Not Intuitive and Poor Training"

July 31, 2020

3.0

We have been able to audit items that would not have been able to be done any other way and it has greatly improved our ability to complete certain tasks. Besides the need for training to use the software and the training available being horrible, it is a useful product.

Pros

It provides the ablility to compare two large data sets relatively easily.

Cons

I have been using and testing software for about 25 years and this is least intuitive software I have every seen. It is buggy to change connections or setup connections especially with ORACLE databases. We paid for users to be trained and the training was terrible. It was a waste of money to pay for employees to travel and sit in a training for a week and the teacher was horrible. It was a huge disappointment and no one at the company seemed to care. This instructor had a reputation of being terrible according to others in the class with our employees.

Review Source

Tariro G.  
Account Manager  
Accounting  
Used the software for: 2+ years

### "Caseware"

June 6, 2019

5.0

Pros

my worf low is greatly enhanced since I started using this software. It really makes everything simpler and much more efficient. Also they have great customer service.

Cons

I have found that the update process does tend to take a while.

Review Source

VR

Verified Reviewer  
Accountant  
Accounting  
Used the software for: 2+ years

### "The most essential software for accountants"

May 1, 2019

5.0

Pros

I could not imagine by workflow without this software. It has simplified and streamlined my entire workflow, increase efficiency and billings.

Cons

The update process is till burdensome and feels like data may be lost.

Review Source

VR

Verified Reviewer  
Assistant Tax Advisor  
Accounting  
Used the software for: 1-2 years

### "Integrated accounting system"

September 16, 2019

5.0

Pros

I use this software as a corporate tax accountant. It helps greatly with data analysis in areas such as revenue and inventory and creates streamlined final accounts and returns.

Cons

Because of the amount of data stored the software can be slow to respond and update. Errors can also take a long time for their internal team to fix.

Review Source

VR

Verified Reviewer  
Manager, Sales  
  
Used the software for: 6-12 months

### "A diversified and handy tool to play with data"

January 18, 2018

4.0

Pros

Very easy to use and full of functionalities that you can have at this budget. I specially liked the interface, it allows the users to operate smoothly from the very beginning.

Cons

Some functionalities are missing compared to other high end softwares. But considering their cost it ok to let go of them.

Review Source

VR

Verified Reviewer  
Assurance Associate  
Accounting  
Used the software for: Less than 6 months

### "Useful for financial and audit analytics"

November 29, 2020

5.0

Great application for extracting data and using it as an analysis tool.

Pros

This software has very useful features to analyze data. I love how easy it is to import and export data.

Cons

I found it confusing to use at first and takes a while to learn how to use it well. Other than that I have found no other issues.

Review Source

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