# WorkTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is WorkTime the right Time Clock solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/129845/WorkTime/reviews

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WorkTime

4.5 (148)

[View alternatives](https://www.capterra.com/p/129845/WorkTime/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of WorkTime

Ease of use

4.6

Customer Service

4.4

## Pros and Cons in Reviews

MA

Mark A

IT ManagerMedical Practice, 201 - 500 employeesUsed the software for: Less than 6 months.

“Worktime gives us some insight into why top performers in a department might be succeeding where other employees are struggling. As we hire more and more staff that are hybrid or full time work from home, worktime helps us see who's actually working and who's not.“

January 8, 2026

MW

Marshall W

PresidentConstruction, 11 - 50 employeesUsed the software for: 6-12 months.

“It's not very convenient that after losing your internet connection or closing the platform tab, you need to re-authorize.“

December 18, 2025

JW

J. Todd W

Special CounselLaw Practice, 11 - 50 employeesUsed the software for: More than 2 years.

“As an attorney, WorkTime allows me to capture all of the billable time that I spend working on client matters and ensures that "nothing is left on the table" with regards to work that I do from my computer.“

July 10, 2025

NV

Nidhi V

Team Lead HRStaffing and Recruiting, 201 - 500 employeesUsed the software for: 1-2 years.

“The capture of real-time WT data for employees is sometime getting delayed to update on application.“

August 29, 2024

PP

Pablo Rafael P

Payroll ManagerFinancial Services, 201 - 500 employeesUsed the software for: Less than 6 months.

“It offers clear data on how time is spent—working vs. idle time, app and website usage—which helps managers and employees identify productivity trends.“

May 21, 2025

Sh

Saroosh h

AnalystInsurance, 51 - 200 employeesUsed the software for: 6-12 months.

“Some users might also find certain settings a bit hard to customize at first.“

October 9, 2025

Manish G

Risk and Compliance OfficerFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years.

“I appreciated that the platform is lightweight and data-focused — information is presented in a simplified, text-based format, which keeps it efficient and easy to interpret without unnecessary complexity.“

February 12, 2026

ES

Eric S

ITComputer Networking, 2 - 10 employeesUsed the software for: More than 2 years.

“Sometimes the application does not work the first time when being silently deployed.“

June 19, 2025

## Showing most helpful reviews

Showing 1-25 of 148 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Johnponselin M.  
IT Manager  
Civil Engineering  
Used the software for: 1-2 years

### "Best tool for Employer"

January 20, 2025

5.0

Nice product, It is very useful for our organization

Pros

We can get expected reports with few clicks

Cons

I am from Asia region so to get Support team is connectivity is limited.

Review Source

Response from NesterSoft

June 24, 2025

Thank you, Johnponselin! We appreciate your review! The WorkTime Time

AS

Adriaan S.  
IT Specialist  
Program Development  
Used the software for: 2+ years

### "Best app for work time and attendance"

December 11, 2025

5.0

Ana from the support team was incredibly quick to respond to all our issues, from installation through monitoring. It was an excellent experience overall.

Pros

The agent was very easy to install. We did experience a delay with installation on Macs, as it wasn’t feasible at that time, but the Worktime team managed to implement it successfully. Their support was responsive and helpful throughout the process, and overall the setup was smooth and efficient

Cons

You really can’t physically remove an agent from a computer. When an employee leaves and is working remotely, there’s no way for admins to remove them from the monitoring list. The only workaround is to mark that person as “Do Not Monitor.”

Review Source

Response from NesterSoft

December 19, 2025

Dear Adriaan, thank you for your feedback. We really appreciate it! We’re happy to hear the installation went smoothly and that our support team was helpful throughout the process. To fully remove the macOS agent, please close WorkTime Agent for Mac in Activity Monitor, then uninstall it by dragging the WTAMac icon to the Bin. If there’s no access to the device, marking the user as “Don't monitor” is the correct way to stop monitoring. Removing an employee from the account without uninstalling the agent may cause the user to reappear later. More detailed instructions are available in our Help Center: https://www.worktime.com/help/installation/uninstall-monitoring-agent. Sincerely, The WorkTime Team info@worktime.com

BH

BRAD H.  
Manager of IT  
Construction  
Used the software for: 1-2 years

### "It worked Great Until it Didnt. Lack of Customer Support Caused us to Cancel Service"

April 13, 2019

3.0

Dont waste you money unless you are OK with weird errors in your data, and no response back to try and fix them.

Pros

We were able to Install to run silently on all users machines. Could have daily reports sent as csv files to feed into our analytics systems.

Cons

The Software did not provide its own update mechanism. We were having some weird errors that did not make sense about what devices it was showing a user login time on. When choosing users to not monitor, the system kept adding them back, so we still had to pay for a license for them, even though the system was not collecting monitoring data from them. Reaching out to tech support provided no response. Even the CEO of the company ended up responding saying that he would check into it. But then failed to ever respond. This went on for 3 months with me sending him multiple emails, but he never responded. we ended up letting our subscription lapse because we would not ever get tech support to get back to us.

Review Source

Response from NesterSoft

May 14, 2019

Dear BRAD! Thank you for your feedback! It is very important to us. We are sorry for any misunderstanding! We will check our SPAM folder for your emails. About monitored users: if you delete a user from the system it will not be monitored and you do not have to pay for them. Usually if the user keeps reappearing in the system it means the user logs in on the computers that are being monitored. All your questions will be investigated asap and we will get back to you! Sincerely, WorkTime Team info@worktime.com

VR

Verified Reviewer  
software engineer  
Computer Software  
Used the software for: 2+ years

### "great activity tracking software "

November 6, 2025

5.0

it's easy to setup on client's laptop and it works silently happy with the product overall and they got multiple subscriptions to fit your need and budget

Pros

really great on tracking employee's performance and workday with automated reports making it easier to track performance daily

Cons

the amount of data it provides make you sometimes get lost and the setup must be accurate to get accurate reporting

Review Source

Response from NesterSoft

November 13, 2025

Thank you for your feedback! It is very important to us. We’re glad to hear that WorkTime helps you track performance effectively and that setup was smooth. Sincerely, The WorkTime Team info@worktime.com

VR

Verified Reviewer  
Admin Manager  
Financial Services  
Used the software for: 6-12 months

### "WorkTime Review"

October 2, 2025

4.0

Mostly positive to help identify where my time is being spent in a day but it's not always nice when you need to discuss work with a colleague or have a meeting and you can't track it.

Pros

It keeps me accountable during the day and I can easily see what I am spending my time on during the day.

Cons

It only tracks when you are working on your PC. When I have meetings it won't show as being productive.

Review Source

Response from NesterSoft

October 13, 2025

Thank you for your feedback — it means a lot to us! We’re glad to hear that WorkTime helps you stay accountable and track your time effectively. At the moment, WorkTime tracks activity on your computer and time in online meetings only. Offline meetings aren’t supported yet, but our team is actively working on this feature — it’s coming in future releases.&nbsp; Sincerely, The WorkTime Team info@worktime.com

Evaneide M.  
Diretora  
Commercial Real Estate  
Used the software for: I used a free trial

### "I love learning new things and even earning from it."

November 5, 2025

5.0

Até o momento tem sidSo far it has been quite calm, I have nothing to complain about.o bem tranquila não tenho do que reclamar.

Pros

I like the work model; I am the type of person who learns things very quickly, so for me it has been excellent.

Cons

I haven't had any bad experiences yet, but when I do, I will come back to talk about it regarding this point.

Review Source

Response from NesterSoft

December 3, 2025

Dear Evaneide, thank you for your feedback. It truly means a lot to us! We’re happy to hear everything has been running smoothly. Sincerely, The WorkTime Team 📩 info@worktime.com

HA

Haris A.  
Owner  
Financial Services  
Used the software for: Less than 6 months

### "Fantastic tool for remote work control and sure for small offices/business"

August 22, 2025

5.0

Used it for my office and it was really an eye opener. Having worked in several business environments as manager/owner, this tool is a must have.

Pros

It is very simple to install and overall very easy to use. Minimum time for setup, almost no setup at all was needed.

Cons

Haven't found anything i did not like just yet. I guess that as a drawback i could not find how to increase the 65% goal for productivity that is set as default. Maybe possible in other subscription modes.

Review Source

Response from NesterSoft

October 8, 2025

Dear Haris, Thank you for taking the time to share your feedback! We’re glad to hear that WorkTime has been easy to install and useful for your office. The productivity goal adjustment feature is available in the Premium and Enterprise subscription plans. Sincerely, WorkTime Team info@worktime.com

VR

Verified Reviewer  
Managing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Good product and best one we've tried"

July 10, 2025

5.0

Our experience has been good, we're happy with the product and the price point when compared to others on the market

Pros

The reports are easy to use and give you general overviews with the option to go into more detail if you need. The software is non invasive and gives us a rounded view to help us allocate time management better

Cons

We'd like the ability to be able to download data into excel and review it but it can all be viewed in the interface

Review Source

Response from NesterSoft

October 8, 2025

Thank you for your kind feedback! We’re happy to hear that you find WorkTime easy to use and helpful for time management. You can export reports in CSV format, which easily opens in Excel. Sincerely, The WorkTime Team info@worktime.com

VR

Verified Reviewer  
SVP  
Banking  
Used the software for: Less than 6 months

### "Great employee management tool "

August 22, 2025

5.0

it gets better as time in-use and studying patterns of employees / continues to be a useful management tool

Pros

Ease of use and intuitive set up, and the ability to review and manage separate teams and the additional reporting feathers

Cons

initial set up guide and training was confusing but as you worked along it became intuitive and self-learning

Review Source

Response from NesterSoft

October 6, 2025

Thank you for your feedback! It is very important to us. Sincerely, WorkTime Team info@worktime.com

VR

Verified Reviewer  
COO  
Accounting  
Used the software for: Less than 6 months

### "Easy and efficient"

November 7, 2025

5.0

Easy to work with, easy to install, easy to follow up on, great to work with, not too pricy and does the job!

Pros

Great tool with loads of features. Fully customizable and easy to install and follow up on a daily basis

Cons

Nothing really comes to mind. Maybe the loads of features find themselves to a dashboard that can be a little overwhelming.

Review Source

Response from NesterSoft

November 13, 2025

Thank you for your feedback! It is very important to us. We’re glad to hear that WorkTime has been easy to install and use in your daily workflow. Sincerely, The WorkTime Team info@worktime.com

NP

Norbert P.  
CTO  
Translation and Localization  
Used the software for: 1-2 years

### "Simple to use, powerful information and a great potential to be even better."

August 29, 2024

4.0

Overall WorkTime does what it is supposed to and even some more. We've tried several other solutions, and WorkTime seemed the least problematic, the easiest to use with the clearest presentation of data. And we were completely right. We've been using it for over a year and will definitely stay on for much longer.

Pros

It's really easy to set up and use. Gives a good insight into employees' work patterns, behaviours and of course... work time. We use it not only to track time, but also to look at patterns of the most successful employees and try to replicate with the rest of the team.

Cons

Some data may be incorrect, but although a little slow, customer service was able to rectify issue every time and it's been now months with no issues. I'm also not a fan of default reports, they are not showing me exactly what I would really need, so some more advanced reports customisation would be a great addition.

Alternatives considered

[RescueTime](https://www.capterra.com/p/103317/RescueTime/)

Reason for choosing WorkTime

Simplicity and ease of use covering all the features we were interested in a good price and flexibility.

Review Source

Response from NesterSoft

September 18, 2024

Thank you Norbert! We pay special attention to keeping the WorkTime interface as simple as possible, and we are very glad that WorkTime is serving your team in such a unique way. If you need any additional information included in WorkTime reports, please feel free to reach out to us! Sincerely, WorkTime Team info@worktime.com

SD

Sachin D.  
Account Manager  
Facilities Services  
Used the software for: 1-2 years

### "BUY THIS INSTEAD and TRACK THE PRODUCTIVITY"

September 18, 2024

5.0

Wonderful and again best tracking application that I have used in my career

Pros

Worktime really helps in tracking the productivity of the employees in a very nice manner and the best part is you can also see that within an hour how much time the employee is active or idle.

Cons

Nothing, everything is just awesome. No complaints

Switched from

[ProHance](https://www.capterra.com/p/108488/ProHance/)

I changed my employer and started working with Worktime since Sep 2022 and found it best than Prohance.

Review Source

Response from NesterSoft

November 19, 2024

Thank you Sachin! We are glad WorkTime is helping you to run your business successfully! Sincerely, WorkTime Team info@worktime.com

JW

Jared W.  
CTO  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great software"

August 20, 2025

5.0

Overall its been a great experience and works very well for our organisation as a 'set and forget' configuration, that is feature rich

Pros

Simple to use and understand with no real learning curve. It made it very easy to hand over the control to team managers once configured and reduce the IT burden.

Cons

Its not the cheapest option on the market, but when it comes to getting what you pay for, WorkTime proves that a little extra upfront gives you returns by utilising less admin and IT time

Review Source

Response from NesterSoft

October 8, 2025

Dear Jared! Thank you for your thoughtful feedback! We’re delighted to hear that WorkTime has simplified your workflow. That’s exactly what we aim for. Sincerely, WorkTime Team info@worktime.com

SJ

Sam J.  
Operations Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "A Great Innovative Solution to Employee Monitoring"

August 25, 2025

5.0

Pros

Worktime is an innovative solution to employee monitoring, that handles this sensitive topic in a professional & dignified manor. We have worked with a number of our customers who feel this type of product is required, using the multiple configuration options to ensure the required data is gathered in the least invasive way possible.

Cons

There are no cons to report as of this moment in time - everyone on the team were really brilliant! .

Review Source

Response from NesterSoft

December 4, 2025

Dear Sam, thank you for your feedback. It truly means a lot to us! We're happy that WorkTime’s privacy-first approach and configuration options have been helpful for your customers. Sincerely, The WorkTime Team 📩 info@worktime.com

AT

Aiden T.  
ICT Devops Engineer  
Telecommunications  
Used the software for: 1-2 years

### "WorkTime is an excellent productivity monitoring tool for organizations seeking to balance detailed insights with respect for employee privacy."

January 20, 2025

5.0

WorkTime offers a balanced approach to productivity monitoring, focusing on actionable insights without compromising user privacy. Its lightweight nature and straightforward setup make it appealing for both small teams and large organizations.

Pros

Privacy-Focused: Tracks productivity metrics without invasive methods like keystrokes or screenshots, fostering employee trust. Lightweight: Minimal impact on system performance, ensuring smooth operation without slowing down devices.

Cons

No Real-Time Alerts: Lacks real-time notifications for productivity or inactivity thresholds.

Review Source

Response from NesterSoft

June 24, 2025

Thank you, Aiden! We appreciate your review! The WorkTime Time

JS

John S.  
HR Officer  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Excellent and Affordable Software"

May 8, 2025

5.0

This is a great product and affordable too! The ease and clarity around the software have helped us incorporate it into the companys processes seaminglessly.Would reccomend to anyone to give it a try!

Pros

WorkTime has been easy for us to implement as a company with minimal training or knowledge required. Customer service has been very responsive and helpful.

Cons

Theres not much to complain about regarding WorkTime. However additional settings to tweak how breaks were logged would be beneficial.

Review Source

Response from NesterSoft

June 24, 2025

Thank you, John! We appreciate your review! The WorkTime Time

RP

Rahul P.  
Recruitment Delivery Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "WorkTime Review"

November 7, 2024

4.0

I’ve had a really good experience with WorkTime. It’s a reliable and easy-to-use tool that makes tracking productivity, time, and team performance feel simple. The interface is clean and intuitive, so navigating through it and understanding the data is straightforward. It helps me keep an eye on workflows without feeling overwhelmed by too much information.

Pros

Tracking Active/Idea Time along with start and end time.

Cons

It gets updated realtime. However, there are some delays which I have experienced. So that needs to be resolved.

Review Source

Response from NesterSoft

November 19, 2024

Thank you Rahul! We appreciate your review! Sincerely, WorkTime Team info@worktime.com

RB

Reby B.  
Technical Consultant  
Information Technology and Services  
Used the software for: I used a free trial

### "Efficient tracking and customization"

December 4, 2024

5.0

Pros

Efficient tracking and ability to customize what's relevant to what I consider productive.

Cons

Would like to be able to distinguish certain web browser tab as productive, i.e. Microsoft Teams on web, etc.

Review Source

Response from NesterSoft

December 11, 2024

Thank you, Reby! We appreciate your review! In WorkTime, you can categorize websites as productive or unproductive. No matter which tab the website is open in, WorkTime will accurately mark the activity based on your settings. If you have any questions, please let us know at info@worktime.com! Sincerely, The WorkTime Team

GB

GIL B.  
PARNTER  
Accounting  
Used the software for: Less than 6 months

### "PARTNER of CPA company"

July 9, 2025

5.0

Pros

The information it provides, very insightful. I think the thing I like the most is the idle time reports that I use for review.

Cons

I dont like how they dont offer better insights if they work inside hosted environment. That would be the best thing to add.

Review Source

Response from NesterSoft

December 4, 2025

Dear GIL, thank you for your feedback. We're glad the reports are helpful, and we appreciate your suggestion, we’ll keep it in mind for future improvements. Sincerely, The WorkTime Team info@worktime.com

AS

Amnainder S.  
Sr. System Admin  
Information Technology and Services  
Used the software for: 2+ years

### "Perfect tool for activity and time tracking without breaking the bank"

September 5, 2024

5.0

By tracking work activities, we can foster a culture of accountability and transparency within the team.

Pros

Worktime applications helped employees stay focused and improved time management by tracking work hours and task completion. This tools allowed our businesses to accurately record employee work hours, ensuring fair payroll and overtime calculations.

Cons

Sometimes, applications can have a steep learning curve or require significant customization to fit a company’s needs.

Review Source

Response from NesterSoft

September 18, 2024

Thank you Amnainder! We are glad WorkTime is successfully serving your team! If you have any questions, please contact WorkTime! Sincerely, WorkTime Team info@worktime.com

KG

KAVISHA G.  
Recruiter  
Human Resources  
Used the software for: 6-12 months

### "Worktime: Need of every employee"

August 29, 2024

5.0

Worktime software can help identify instances of overwork or burnout. Managers can use this information to ensure employees maintain a healthy work-life balance.

Pros

It track the worktime accurately and helps employees manage their time more effectively by tracking the amount of time spent on various tasks and projects. This visibility allows employees to prioritize their work better and manage deadlines more efficiently.

Cons

Employees may feel that their privacy is invaded when their work activities are monitored continuously. This can lead to discomfort, stress, and a feeling of being constantly watched, which can negatively affect morale.

Review Source

Response from NesterSoft

September 18, 2024

Thank you KAVISHA! WorkTime is designed for productivity monitoring and it does not invade employee privacy! WorkTime does not capture any content and all our reports include the "human nature". It helps maintain a healthy balance between employers and employees. As per our stats, the average productivity before WorkTime is at about 35-40% and jumps to about 85-105% with WorkTime. Sincerely, WorkTime Team info@worktime.com

NV

Nidhi V.  
Team Lead HR  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Amazing application to tach work time"

August 29, 2024

5.0

Amazing and user friendly. It gives the overall insight about the work-time

Pros

Its not only give the proper insight about the active hours but also categorized the data into productive/unproductive/ idle/undefined/early login or late login. Highly recommended application tool for the organization.

Cons

The capture of real-time WT data for employees is sometime getting delayed to update on application.

Review Source

Response from NesterSoft

September 18, 2024

Thank you Nidhi! If you have any questions about the real-time data, please get back to us! Sincerely, WorkTime Team info@worktime.com

JH

Jesus H.  
Sys admin  
Construction  
Used the software for: Less than 6 months

### "Quick and Easy "

December 10, 2024

5.0

Overall it was a fast process with an easy set up.

Pros

Simple. Easy, and effective From customer service, to purchasing, to installing, to using. Everything worked as described.

Cons

The UI can be confusing to first but it easily understand

Review Source

Response from NesterSoft

December 13, 2024

Thank you, Jesus! We appreciate your review! The WorkTime Time

CB

Chantelle B.  
Adviser  
Financial Services  
Used the software for: Less than 6 months

### "Happiness!"

September 17, 2024

5.0

Great to see what you spend time on, and helpful to plan your day!

Pros

It assist me to better my time management and work more productively

Cons

Idle time. it makes one feel that your not working even if you are.

Review Source

Response from NesterSoft

September 18, 2024

Thank you Chantelle! We are glad WorkTime is helping you through your working days! Idle time occurs, when your computer is on but there is no mouse, keyboard, video camera, or microphone activity is present. If you have any questions, please contact WorkTime! Sincerely, WorkTime Team info@worktime.com

LR

Luís R.  
App Developer  
Facilities Services  
Used the software for: 2+ years

### "Amazing product for Business productivity"

June 7, 2024

5.0

Pros

Report almost everything so the IT team can detect deviation in behaviour.

Cons

almost nothing. It is an amazing tool for the IT department.

Review Source

Response from NesterSoft

September 18, 2024

Thank you Luís! Sincerely, WorkTime Team info@worktime.com

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