--- title: "BluWave CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BluWave CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/129880/Bluwave-CRM/" page_type: "product" language: "en" --- # BluWave CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BluWave CRM ## What is BluWave CRM? BluWave CRM is South Africa’s trusted, home-grown CRM designed to help businesses grow sales, retain customers, and boost productivity. With an intuitive interface, powerful automation, and custom dashboards, BluWave makes it easy to manage your pipeline, track leads, and gain real-time insights. Our system is locally supported, fully customisable, and integrates seamlessly with your accounting or ERP software. From sales teams to service departments, BluWave adapts to your processes and scales with your business. Used by hundreds of companies across SA, we offer affordable pricing from just R480 per user/month – no contracts, no hidden costs. Get started quickly with expert onboarding, tailored training, and hands-on support. Whether you're moving from spreadsheets or replacing an expensive overseas tool, BluWave CRM gives you the tools to sell smarter, serve better, and grow faster. ## What is BluWave CRM used for? [Lead Management](https://www.capterra.com/lead-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Online CRM](https://www.capterra.com/online-crm-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ZAR620 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BluWave CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bluwave.co.za&name=BluWave CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BluWave CRM 5.0 (3) VS. [4.5 (4,480)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price ZAR620 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.4 (4,381) Value For Money 5.0 (1) Value For Money 4.3 (3,511) Customer Service 5.0 (3) Customer Service 4.4 (3,521) ## BluWave CRM alternatives [4.6 (6,094)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (18,803)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about BluWave CRM Overview ### What company size and specific industries is BluWave CRM built for? BluWave CRM is designed for small businesses and growing companies that need an affordable customer relationship management system. The vendor description does not specify any particular industries, so it appears suitable for businesses across sectors that want a CRM that can scale as their needs expand. Features and Usability ### What are the key features of BluWave CRM? BluWave CRM offers contact and client management, a contact database, lead capture, lead distribution, and opportunity management for sales tracking. It also includes pipeline management, forecasting, sales reports, customizable fields and templates, calendar management, task management, document storage, and third-party integrations. Integrations ### Which third-party tools and platforms does BluWave CRM integrate with? BluWave CRM integrates with OMNI, Palladium, SYSPRO, Sage Accounting, and Xero. These catalog integrations connect the CRM with ERP and accounting platforms for data sharing across operations, finance, and customer management. Getting Started and Support ### What training and onboarding options does BluWave CRM offer? BluWave CRM provides live online training and documentation to help teams get started. Live online sessions support guided instruction with a trainer, while documentation offers written reference material for self-paced review and setup guidance. Getting Started and Support ### What customer support options does BluWave CRM offer? BluWave CRM provides email/help desk and phone support for customer assistance. No reviewer feedback is available here, so support quality, response times, and common user frustrations cannot be described from the catalog data alone. ## Features AI summary Based on 14,670 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) BluWave CRM supports all three of the features reviewers rate highest: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales process, and manage new prospects more effectively, allowing teams to improve follow-up, maintain visibility into opportunities, and drive more consistent sales performance. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Calendar Management Track and manage schedules and meetings via an integrated calendar Calendar/Reminder System Notifications/alerts for upcoming events or tasks Calendar Sync Synchronize with other calendars to view mutual availability and schedules BluWave CRM 54 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Client Tracking: Track all company interactions with current clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - For Sales Teams/Organizations: Caters to sales teams - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Gamification: Games or game-like elements to track progress and reward accomplishments - Interaction Tracking: Track interaction history by documenting conversations for contacts - Job Costing: Calculate total itemized costs, including initial costs and any changes - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Project Time Tracking: Measure time to completion or hours worked for projects - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Approval: Ensure that quotes/invoices are correct before sending to customers - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial BluWave Monthly License ZAR620.00 Per User,Per Month BluWave 6 Month License ZAR520.00 Per User,Per Month BluWave Yearly License ZAR520.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[ SYSPRO](https://www.capterra.com/p/6963/SYSPRO-ERP/)[ Palladium](https://www.capterra.com/p/189462/Palladium/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CG Craig G. Sales executive ### "An excellent product, Specichem's sales have improved improved since using Bluewave CRM " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 11, 2018 Pros I like the ease of use and the fact that the Bluewave CRM system does it all, record keeping, planning, and most important it boosted our sales Cons I was skeptical as we have had other systems that had not worked, the Bluewave CRM system surpassed all our expectations, Great product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Roy P. Director ### "I have been using this Bluwave CRM since 1988 and have found it easy to implement & manage." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 14, 2015 Bluwave is very easy to use and I have had great success with increased sales, higher customer service levels using the wide range of management, marketing & sales tools built into the software. Since implementing Bluwave it has assisted us in increasing sales by a factor of 3 times in the space of 3 years. The sales & marketing management tools have enabled us to manage proactively the "soft" side of our sales team as opposed to just relying on the end of the month sales figures to react to trends. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Roy P. M.D. ### "Powerful, easy to use CRM at a very reasonable price $25 per month " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 13, 2015 Pros easy to use, full featured, great service, easy to set up, multiple levels of security, cool dashboards. Increased Hi- Force's turnover by 100% in 2 years by improved territory management. Cons: I wish had discovered this earlier. BluWave need to beef up their marketing. No report writer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.