Who Uses This Software?

Mid market businesses. Companies that want to manage their sales, grow the business and make more profit - plus a lot more.

Average Ratings

2 Reviews

  • 3.5 / 5

  • 2.5 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Subscriptions that cover all business sizes.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • OpenCRM
  • www.opencrm.co.uk
  • Founded 2005
  • United Kingdom

About OpenCRM

Full-featured hosted software with event management, sales orders, web portal tools, campaign tracking, quotation management, etc. Manage your sales, grow your business and make more profit.

OpenCRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

OpenCRM Reviews Recently Reviewed!

Not the best

May 07, 2019

2 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not

Pros: it has all the features you would expect of an online CRM

Cons: Its badly laid out and very buggy. We kept coming across things that didnt work. when we reported these bugs OpenCRM admitted they didn't work but if we wanted that functinoality we would have to pay for it.

The email program is very bad and barely functions. The reporting system is also overly complex

Overall: Not great. Our company has been using for a few years and as we have grown its failings have become more frustrating and apparent. We are changing CRM.

Working with openCRM is made easier by their excellent support team.

May 24, 2018

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not

Pros: It has huge flexibility and integration with a number of useful tools. Using jotforms to create leads, helpdesk tickets and contacts saves huge amounts of time and the API allows real time reporting to management.

Cons: The set up can be rather complex and you will need someone with a solid background in databases with good general IT skills to get the most out of it.