# SalesBabu CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SalesBabu CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/129883/SalesBabu-CRM/reviews

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# 

 SalesBabu CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SalesBabu CRM

## What is SalesBabu CRM?

Filed service management solution for managing complaints, annual maintenance contracts, spare parts consumption, and service quotations to streamline after sales processes.

## What is SalesBabu CRM used for?

[Insurance CRM](https://www.capterra.com/insurance-crm-software/)[Warranty Management](https://www.capterra.com/warranty-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹13.64

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for SalesBabu CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salesbabu.com&name=SalesBabu CRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SalesBabu CRM

3.2 (6)

VS.

[4.5 (286)](https://www.capterra.com/p/132901/Front/reviews/)

Starting Price

₹13.64

Flat Rate, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.3 (6)

Ease Of Use

4.5 (1,738)

Value For Money

4.5 (2)

Value For Money

4.1 (1,490)

Customer Service

3.5 (6)

Customer Service

4.4 (1,509)

## SalesBabu CRM alternatives

[4.4 (18,771)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (6,969)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (4,076)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.2 (987)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar/Reminder System

Notifications/alerts for upcoming events or tasks

Contact Management

Manage, organize, and store contact information

Contract/License Management

Track, store, and access client contracts or licenses

Email Marketing

Create and send email blasts/campaigns

For Field Service

Intended to be used by field service companies

For Insurance Industry

Intended to be used by insurers

SalesBabu CRM 21 features

Notifications/alerts for upcoming events or tasks

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Create and send email blasts/campaigns

Intended to be used by field service companies

Intended to be used by insurers

Intended to be used by manufacturers

Track interaction history by documenting conversations for contacts

Incorporation of a chat or messaging system within an organization's internal communication infrastructure

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Automate workflows and trigger campaigns based on customer actions

Track parts inventory levels and manage re-stocking

Generate quotes or estimates for customers

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Pipeline view and tracking lead status

Arrange for and track that service agreed upon under warranty is scheduled and performed

Create, manage and track all task activities and progression

Track, approve or deny warranty requests and manage associated customer communications

Track the duration and expiration of warranty as well as any obligations under that warranty

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.5 (2)

Basic

₹13.64

Flat Rate,Per Month

Value for money

4.5 (2)

4.5

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.5 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.5 (6)

3.5

Based on 6 reviews

## User reviews

Overall rating

3.2

Based on 6 reviews

Filter by rating

5(1)

4(3)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

SS

Sukhbir S.

Independent Business Owner

Electrical/Electronic Manufacturing

### "Best sales CRM i have ever experienced"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 1, 2017

I sell batteries, which is not only sold, repaired, get exchanged under warranty i was looking for one software which can handle product, invoicing, customer feedback, warranty management and replacements too. All i am getting in SalesBabu CRM

Pros

SalesBabu team is very helpful. They helped very actively to setup all my requirements and I was ready with my things to be got going. It was initially some training required; but I picked-up really fast. now I am using CRM flawlessly. Thanks Folks.

Cons

Little vast CRM, cover lot of things, required initial training, which is greatly handled by their team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NA

neeraj A.

Business Head

Consumer Goods

### "Best quotation management software with approval & amendment feature"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 30, 2016

Have been using SalesBabu CRM software for past 3 year. All my sales process is fully implemented in SalesBabu CRM and all full team is utilizing the full benefits of the software. Earlier we were facing lot of issues of duplication of work & data leading to mismatch and discrepancy and overall unprofessionalism with low output from the team. Implementing Salesbabu CRM was the best thing I did for my company and it has helped us improve our sales process, giving full visibility of our sales. Doing this has also resulted in serving the customers in a better way resulting in happy customer & more sales.

Pros

\-Simple to use -Very good quotation management with multiple options, amendment, approval system. Also what we like is their export to pdf resulting in professional quotation. Many times my clients are so impressed that they ask me about what software we are using. Earlier my people used to take 3-4 hours to prepare a quotation, coping from one place to another, resulting in many mistakes. Now we have created quotation templates and have asked my team to just use the templates, in 10 minutes they are able to prepare a quote and get approved. -Followup & calendar very good -order processing & payment tracking

Cons

gmail like email client missingg

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KR

Kumar R.

Manager Sales

### "Good B2B CRM, easy to use & efficient to manage sales team & business"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 12, 2016

After using couple of so called international CRM products, which were white elephant, one of my customer recommended salesbabu crm. I started with their 5 user pack for my company and with just 2 online session of their crm training, we were up and running. With salesbabu crm we were able to map all our process, effective manage the sales process & sales team. Was able to reduce sales cycle and also improved our sales hits. But had to be behind my team to follow the process and enter all details in the CRM. One of the best feature I liked was collaboration between the sales team using their notes feature, all details were captured. After their initial training, it was easy to use, yes intiially masters has to be configured, data allocation to different team members, but after that everything was systematic. Whenever I called their support, they were help and trainings were scheduled as per available slots. I will recomend this crm

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Abdul R.

Director

### "It's Terrible !! And Expensive. An absolute loss and a waste of time for our company"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 15, 2015

Pros - None. Seriously !!! Cons - Caveat Emptor. May the buyer beware. If the software seems cheap at first, trust me its not. If you have paid them any advance without checking how your software looks, be prepared to pay a lot more if you want any changes. They refused to give us a Reference List, so make sure you ask for it and verify with existing users (although they might just give you references of those select few who might be satisfied with the software, or just didnt care). Definitely avoid...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Anand S.

GM

### "Not sure whats worse - The software itself or its Support Staff !!"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 11, 2015

Easily the worst experience i have faced with a service provider. We are in the business of Marine equipments dealing with various MNC's as Principals. This is how our process went: A Salesbabu (SB) dealer came to our office and explained the software, which prima facie, looked ok. We explained our requirements, and he showed us how those requirements will be met with SB and quoted for the same. we decided to go for it, and SB demanded full 100% payment after giving some industry jingo about how it was not possible to implement the software without 100% advance payment. Once the full payment was made, our problems started. Even the basic things that we requested SB to incorporate was chargeable. Something like dynamic margin, Forex inputs in your sales quotation was termed as "exceptional requirement" and was quoted extra. We hired someone who was used to ERP/CRM systems just to coordinate with SB, and even after that we couldnt get any cooperation. Finally a full year passed without us being able to create a single quotation. safe to say everything given to SB has been written off as complete loss. we complained to the MD of the company and we never received even a phone call from him. Email me if you want full details of how they operate..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Rajesh S.

General Manager

### "The Most Simple & Highly Scalable CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 11, 2014

A Very User Friendly CRM for both B2B and B2C Businesses. The biggest advantage and the USP of SalesBabu CRM is it's scalability to an ERP System and integration with Purchase & Inventory Solutions. Above All, a very nice User Driven CRM managing the Front line Sales Team very effectively and that's the key to any effective CRM Implementation

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)