--- title: "Legrand CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Legrand CRM Software - reviews, pricing plans, popular comparisons to other Competitive Intelligence products and more." source_url: "https://www.capterra.com/p/129895/Legrand-CRM/" page_type: "product" language: "en" publication_date: "2026-11-01" --- # Legrand CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Legrand CRM ## What is Legrand CRM? Powerful On-Premise (Desktop) and Cloud CRM solutions geared towards small and medium sized B2B businesses. Highly configurable so you get a system that fits your business. Excellent integrations with Outlook, Gmail, and various accounting applications. ## What is Legrand CRM used for? [Competitive Intelligence](https://www.capterra.com/competitive-intelligence-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Legrand CRM?[Manage this product listing](https://www.g2.com/products/legrand-cloud-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Legrand CRM 4.7 (3) VS. [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $20 Flat Rate, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.5 (6,085) Value For Money 4.5 (2) Value For Money 4.3 (4,702) Customer Service 5.0 (2) Customer Service 4.4 (4,493) ## Legrand CRM alternatives [4.5 (4,493)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (1,752)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (522)](https://www.capterra.com/p/230567/360Learning/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Legrand CRM Overview ### What company size and specific industries is Legrand CRM built for? Legrand CRM is designed for small to medium-sized businesses in the B2B sector that want to keep their data on their own servers. It is a fit for business-to-business organizations that need local control over customer information and prefer on-premises data management. Features and Usability ### What are the key features of Legrand CRM? Legrand CRM offers contact management, lead management, and task management for organizing customer records and follow-up work. It also includes campaign management, email management, and email marketing for outreach, plus segmentation, document management, mobile access, dashboards, and reporting/analytics for tracking activity and results. Getting Started and Support ### What training and onboarding options does Legrand CRM offer? Legrand CRM provides live online training and documentation. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and later review of product features and steps. ## Features AI summary Based on 14,838 Competitive Intelligence reviews According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Legrand CRM includes other capabilities that Capterra reviewers also consider important, such as **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, track interactions, and keep records up to date, helping businesses maintain stronger relationships and manage day-to-day sales communication more efficiently. Contact Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Email Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Mobile Access 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting/Analytics 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Segmentation 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Group leads or contacts based on their specific characteristics Task Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Legrand CRM 12 features ### All Features - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic $20.00 Flat Rate,Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating Counts reflect reviews available in this feed. 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful DI Director Director Used the software for: 3-5 years ### "Powerful and easy to use and find information" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2020 A good system that allows data to be stored efficiently and as a person that has sold and specified very large CRM systems this one works well with great technical support and enhancements as required Pros Integration with Outlook and Gmail, the 2nd calendar which we use for repair jobs and send to our sub contractors which we made the business steps meet our requirments Cons Needs to integrate with MYOB and work on mobile/tablet screens PR President President Used the software for: 3-5 years ### "Legrand Online is powerful yet simple to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2015 Pros We previously used the desktop version of the software for about 10 years and switched to the online offering a couple of years. Any new employees are able to start using Legrand right away based on the intuitive user interface. QuickBooks, SmartVault, and Legrand are the three products that work together that provide the infrastructure to run our business. We use the tasks, opportunities, calendar, QuickBooks Online integration, and activity notes so that everyone can quickly and easily see all the information related to any contact. Cons I love the Outlook integration but the feature I would like to see expanded is the ability to automatically attach a sent email rather than going to my sent folder to attach the outgoing emails. AE Account executive Account executive Used the software for: 3-5 years ### "Legrand" 4.0 May 24, 2021 Great service and have been great to work with. Pros Its got a great task managment system and easy to use. Love that part! Cons Its older technology and can sometimes be a bit slow. But overall pretty good. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.