Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Momentum CRM
  • www.crmomentum.com

About Momentum CRM

Web-based automotive CRM with marketing management, showroom tracking, inventory access, call center, and more.


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Momentum CRM Features

  • Accounting
  • Buy-Here-Pay-Here
  • Collections Management
  • Customer Database
  • F&I Management
  • Financing Management
  • Form Printing
  • Inventory Management
  • Lease Management
  • New Car Lot
  • Online Inventory
  • Parts Management
  • Sales Management
  • Service Department
  • Used Car Lot

Momentum CRM Reviews Recently Reviewed!


Very easy to use software.

Nov 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that I am able to log in from anywhere. This provides the ability of being able to work from several locations.

Cons: I have experienced a slight lag in the customers popping up in the Next's Up Mobile App. Therefore i had to check a couple of times between systems. Other than that no issues.

Used for training sessions at work

Nov 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The seminars are easy enough to get in to, you can take notes along the way and keeping important tips at hand.

Cons: When I refer people to them, I'd like to be able to send them the website link with a video demo instead of just text info on the site. A "mock up" would be a great addition to get people on board.

Capterra-loader

Easy and straight forward

Nov 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: Not a lot of links to send you to other pages etc. Was easy navigation and smooth. No drop down menus or anything extra.

Cons: It didnt explain what was to be reviewed clearly. I assumed they meant the interfacing for the review but It wasn't 100% clear.

Great software that keeps customer records clear and accurate

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I appreciate the ease of creating, updating or looking up clients by personalized criteria. Duplicated profiles are easily merged and notes are easily taken. Scheduling is incredibly efficient.

Cons: The texting function could be improved by adding a reverse lookup to ensure that the numbers provided are not landlines.

Overall: Keeping up with clients and all notes associated are kept efficiently and securely