--- title: "Momentum CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Momentum CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/129902/Momentum-CRM/" page_type: "product" language: "en" --- # Momentum CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Momentum CRM ## What is Momentum CRM? Momentum CRM is an automotive customer relationship management software that provides sales and service CRM solutions for car dealerships. Momentum CRM handles internet lead management, showroom traffic control, phone lead tracking, and integrations with dealer management systems to streamline the sales process. Momentum CRM also integrates with dealer management systems on the service side. ## What is Momentum CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Auto Dealer](https://www.capterra.com/auto-dealer-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Momentum CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.crmomentum.com&name=Momentum CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Momentum CRM 4.8 (5) VS. [4.9 (1,484)](https://www.capterra.com/p/71935/DealerCenter/reviews/) Starting Price Contact vendor Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.8 (2,363) Value For Money 4.8 (5) Value For Money 4.8 (2,206) Customer Service 4.8 (4) Customer Service 4.9 (2,185) ## Momentum CRM alternatives [4.6 (6,083)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (1,741)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (1,471)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/129902/Momentum-CRM/alternatives/) ## FAQs about Momentum CRM Overview ### What company size and specific industries is Momentum CRM built for? Momentum CRM is designed for automotive dealerships, including car dealerships, auto sales teams, and auto service departments. It fits businesses in the automotive sector that need a CRM built around sales and service operations for vehicle-focused companies. Features and Usability ### What are the key features of Momentum CRM? Momentum CRM offers contact management, interaction tracking, and lead management as its core features. These tools centralize customer records, log calls and emails, and track leads through the sales process, supporting account history, follow-up activities, and pipeline organization. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Momentum CRM offer? Momentum CRM provides in person training and live online sessions for teams getting started. In person training supports face-to-face instruction, while live online sessions provide guided remote setup and product walkthroughs. These are the confirmed training formats listed for the product. ## Features AI summary Based on 14,670 CRM reviews Capterra reviewers highlight these as the features buyers value most when choosing a CRM: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) Momentum CRM includes **Contact Management** and **Lead Management**, giving sales teams a clear way to organize customer details and track potential buyers from first contact onward. However, it does not offer **Sales Pipeline Management**. Its support for **Contact Management** and **Lead Management** helps businesses maintain accurate customer records, follow up with prospects more consistently, and improve day-to-day sales coordination. Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 4.8 (5) ### Starting price Free trial not available Value for money 4.8 (5) 4.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SH Susan H. BDC Manager Automotive ### "The Best CRM I have used with Great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2018 Awesome customer service, reps available for help both in store and via phone and email Pros It was so easy to use, and the information was carried over from our old system. You can create multiple follow up processes and run all aspects of the business. Cons I haven't ran into anything they haven't been able to create a case for and get it fixed for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Owner ### "Very easy to use software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 24, 2017 Pros I like that I am able to log in from anywhere. This provides the ability of being able to work from several locations. Cons I have experienced a slight lag in the customers popping up in the Next's Up Mobile App. Therefore i had to check a couple of times between systems. Other than that no issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Owner/Photographer/Designer ### "Used for training sessions at work" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 24, 2017 Pros The seminars are easy enough to get in to, you can take notes along the way and keeping important tips at hand. Cons When I refer people to them, I'd like to be able to send them the website link with a video demo instead of just text info on the site. A "mock up" would be a great addition to get people on board. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VC Vivienne C. Owner ### "Easy and straight forward " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 24, 2017 Pros Not a lot of links to send you to other pages etc. Was easy navigation and smooth. No drop down menus or anything extra. Cons It didnt explain what was to be reviewed clearly. I assumed they meant the interfacing for the review but It wasn't 100% clear. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Mallory G. System analyst Hospital & Health Care ### "Great software that keeps customer records clear and accurate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 17, 2017 Keeping up with clients and all notes associated are kept efficiently and securely Pros I appreciate the ease of creating, updating or looking up clients by personalized criteria. Duplicated profiles are easily merged and notes are easily taken. Scheduling is incredibly efficient. Cons The texting function could be improved by adding a reverse lookup to ensure that the numbers provided are not landlines. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.