--- title: "SalesNOW Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SalesNOW Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/129914/SalesNOW/" page_type: "product" language: "en" --- # SalesNOW Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SalesNOW ## What is SalesNOW? SalesNOW is the Mobile & Online CRM that your sales team will love!! Our award-winning CRM is designed to make you and your sales team significantly more productive, whether you run a small business or an enterprise sales team. And best of all, our SalesNOW Success Team will work with you to configure SalesNOW to best meet your business needs, import your data, train your team - all at no charge. And then we'll give you 30 days to put SalesNOW to the test. Phone & email support is always free. ## What is SalesNOW used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) Top alternative Featured Overall rating Based on 81 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Starting price $19.95 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SalesNOW?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salesnow.com&name=SalesNOW) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SalesNOW 4.6 (81) VS. [4.4 (18,800)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $19.95 Per Feature Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (81) Ease Of Use 4.0 (18,135) Value For Money 4.9 (71) Value For Money 4.0 (12,821) Customer Service 5.0 (79) Customer Service 4.1 (14,053) ## SalesNOW alternatives [4.2 (999)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (255)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about SalesNOW Overview ### What problems does SalesNOW solve? SalesNOW solves scattered customer data, disconnected sales handoffs, and hard-to-track rep activity by centralizing contacts, touchpoints, pipelines, reporting, scheduling, and mobile updates in one customizable CRM. Sales teams, managers, operations, admin, and customer service teams benefit most by gaining real-time visibility, cleaner workflows, and faster issue resolution during setup and daily use. Answer based on 68 reviews Overview ### Which roles and teams benefit most from SalesNOW? SalesNOW is most used by sales leaders, business development teams, and small-business executives who need to manage pipelines, track customer interactions, and improve follow-up. Office managers and sales support staff use it to organize contacts, maintain data quality, and keep daily operations aligned, while IT managers support setup and system reliability. Answer based on 79 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and specific industries is SalesNOW built for? SalesNOW is designed for small, medium, and enterprise businesses that need a simple, affordable mobile and online CRM. It is not tied to a specific industry, making it suitable for companies across sectors that want to manage sales, work remotely, and sell from anywhere. Features and Usability ### What are the key features of SalesNOW? SalesNOW includes core CRM features like contact management, lead management, opportunity tracking, and pipeline reporting, plus a mobile app for field sales updates. Differentiating capabilities include customization with custom fields and workflow email notifications. Reviewers also frequently highlight reporting, dashboard visibility, chat, and Outlook email integration. Answer based on 58 reviews Overview ### How well does SalesNOW support the sales process? SalesNOW supports day-to-day sales work with lead tracking, proposals, reporting, mobile access, and flexible setup. Small business teams and field sales reps often find it easy to adopt and customize, while some users mention slower areas, limited mobile reliability on certain phones, or a simpler fit for complex sales processes. Answer based on 27 reviews Integrations ### Which third-party tools and platforms does SalesNOW integrate with? SalesNOW integrates with Constant Contact and Mailchimp for email marketing, plus Gmail and Microsoft Outlook for email and calendar workflows. These built-in connections cover core communication and contact management needs for teams that rely on common inbox and campaign platforms. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does SalesNOW offer? SalesNOW provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning resources for reviewing features and setup steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does SalesNOW offer, and how do users rate the experience? SalesNOW offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users consistently describe support as fast, responsive, and highly knowledgeable, especially during setup, customization, and troubleshooting. Many mention personalized attention and quick issue resolution, though a few note that initial setup and optimization can take longer than expected. Answer based on 58 reviews Features and Usability ### Is SalesNOW good for sales team collaboration? SalesNOW helps sales teams stay aligned with shared pipeline visibility, account tracking, mobile updates, and manager oversight. Inside sales, outside reps, and managers often value the easy interface, customization, chat, and workflow notifications, though some organizations still need change management to get every rep fully using the system. Answer based on 18 reviews ## Features AI summary Based on 14,670 CRM reviews Capterra reviewers highlight these as the CRM features buyers care about most: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) SalesNOW includes **Contact Management** and **Lead Management**, giving sales teams a clear way to organize customer details and track prospects through early-stage outreach. However, it does not offer **Sales Pipeline Management**. Instead, it provides **Lead Capture** (**39%**) and **Task Management** (**37%**), which can still support day-to-day sales work by helping businesses collect new opportunities and stay on top of follow-up activities, allowing teams to maintain momentum and manage customer relationships more efficiently. Contact Management 4.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 4.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Task Management 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Interaction Tracking 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Calendar/Reminder System 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Email Management 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps SalesNOW 48 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Field Sales Management: Manage or track sales completed by field teams/employees - For Sales Teams/Organizations: Caters to sales teams - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Product Catalog: Present a catalog of inventory that customers can view - Proposal Generation: Create proposals based on costs of labor and materials - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Referral Tracking: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (80) 4.5 Based on 80 reviews ## Pricing Value for money 4.9 (71) Free Trial Basic $19.95 Per Feature, Value for money 4.9 (71) 4.9 Based on 71 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (79) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (79) 5.0 Based on 79 reviews ## User reviews Overall rating 4.6 Based on 81 reviews Filter by rating 5(54) 4(22) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent BV Brett V. Sales Manager Newspapers ### "Searching for the Right CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2021 With this CRM I am able to forecast sales and manage the client list more efficiently instead of using the previous applications I have used in the past. The cost is definitely a plus for what you receive. This is a first-class product for a fraction of the cost. Pros The customer support I received when implementing my current process to adapt to the CRM was effortless and had no issues. Cons The only I find right now is when I am selecting a business category and I want to back. It brings me back to my original page of the companies and not on the specific business category page. Other than that this is a great product for what I need it to do. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) I did not like the functionality of the product. If I can't use it what's the sense of using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP John P. Director of Sales and Marketing Building Materials ### "The Goldmine in SalesNOW CRM System" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 30, 2021 I love working with this. The ease of use is making my education of the company a smoother process. Pros The way to breakdown the customers from the leads in my database is making the job so simple. Cons The email is a bit clunky for me but I am working through it and trying to find a better way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Darin S. Principal & Founder Telecommunications ### "Max Boost Wireless relying on SalesNow daily " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2021 Max Boost Wireless & my former company Next-Gen have been using SalesNow for over 12/14 plus years with much ease & overall success. I have and do recommend this application to any Size business owner looking to tracking their Projects and Sales opportunities $$ Darin Schnelle Max Boost Wireless Founder Pros The SalesNow application I feel is the most affordable, least complicated, Sales user friendly, management application on the Market. Cons All features are handled and available with the SalesNow application that our team requires ! Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RH Rusty H. Deputy Director Non-Profit Organization Management ### "Great Product that provides fantastic value!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2021 Easy. From the demo to setup and customization, this product was was easy to learn, setup, and use. Great customer support and training made the setup and learning process quick and easy. Pros Web-based CRM and access to all project information, documents, and notes. Cons Clunky dashboard for project management without some additional customization. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [FunnelMaker](https://www.capterra.com/p/169466/Funnelmaker/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing SalesNOW I tested 6 CRMs and went with SalesNOW due to it being the best value for a small organization. I like the ease of access and software integration options. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JD James D. Owner Marketing and Advertising ### "Great CRM for the costs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2021 Been a great experience. I really appreciate our account manager's hard work Pros I really like the easy of use of the product. Helps us keep track of all of our contacts, companies, leads, and opportunities. I record my emails in it and our sales people are able to use it on mobile when they are out on the road. Cons Don't have any cons I can think of. Sometimes it can be a bit slow because it is web based. Alternatives considered [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reasons for choosing SalesNOW costs and ease of use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RV Rich V. Owner Construction ### "Finally found a good CRM product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 30, 2021 Staff is responsive and helpful. Product is easy to learn and train on. Pros The product is customizable to meet the needs of our business and easy to use. Cons Missing graphical representation of calendar entries, like MS Outlook. Better email integration with MS Outlook would be good. Reasons for choosing SalesNOW Support and ease of use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RG Roland G. Business Development Director Marketing and Advertising ### "Best Feature Rich CRM Software at an affordable Cost with Excellent in-person Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2021 Nothing but praise for SalesNow working out-side the box to customize their stander CRM plat-form to meet the needs of my customers and products or services sold. Pros While SalesNow has a rich CRM feature set, what makes SalesNow stand out among their competition is the support staff with superior knowledge, friendly demeanor , and in-person support. Cons Nothing that has hurt my business when using SalesNow but I'd like to be able to store a customer's contact photo as part of my contact's record field. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DR David R. Agency Principal Insurance ### "Sales Now" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2021 Pros Perfect for our agency. Great cost! CRM that does what we need to have done. Gives us a great look at our agency! Cons no major problems... enjoy the product. Helps Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TS Tonia S. Co owner Publishing ### "pros and cons from a first time user. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 23, 2021 Very pleased. Pros Having a team based database has proven very important for our sales team as we are located in different provinces. Cons Once we got through (what seemed to be forever) setting up our client bases, getting used to optimizing the software took longer than expected. That said, \[SENSITIVE CONTENT HIDDEN\] was always there and very helpful. Reasons for choosing SalesNOW sales Now is a very good fit for what we were looking for and \[SENSITIVE CONTENT HIDDEN\] gave a great presentation. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JP Jason P. Information Systems Manager Transportation/Trucking/Railroad ### "SalesNOW has been an excellant product for our company." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2020 Our experience with SalesNOW has been fantastic - from the migration, through continued support, and very quick response times, to new projects. Pros The software is easy to understand and use, even for those who are not so technically savy. Cons That our salesmen don't use it to it's fullest capability. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing SalesNOW Not as complex to set up and use, better, more personalized support. Recommendation from collegue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/129914/SalesNOW/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.