# Page 3 | SalesNOW Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is SalesNOW the right CRM solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129914/SalesNOW/reviews --- SalesNOW 4.6 (81) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of SalesNOW ## Showing most helpful reviews Showing 51-75 of 81 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RV Rich V. Owner Construction Used the software for: 6-12 months ### "Finally found a good CRM product" March 30, 2021 5.0 Staff is responsive and helpful. Product is easy to learn and train on. Pros The product is customizable to meet the needs of our business and easy to use. Cons Missing graphical representation of calendar entries, like MS Outlook. Better email integration with MS Outlook would be good. Reason for choosing SalesNOW Support and ease of use Review Source KW Krissy W. Office Manager Construction Used the software for: 6-12 months ### "Estimating" November 7, 2018 5.0 Every item we had an issue with was resolved and quickly. Extremely happy with the software Pros Leads & letting team know there is one. Cons signing in. data entering is not my favorite thing to do Review Source Response from Interchange Solutions December 10, 2018 Thanks for your great review Krissy! We are glad to hear that your team is making great use of SalesNOW. To make signing in easier, you can use the "remember me" option in the login page. :) I agree, data entry is never a fun process. If you ever have a large amount of data to enter, feel free to reach out to us and we can show you a simple way to upload your data. Thanks again for using SalesNOW and being apart of our tribe! :) - Jason Durst, Chief of SalesNOW Client Happiness BB Brent B. Sales Manager Construction Used the software for: 2+ years ### "Simplifies daily activities." July 15, 2015 4.5 Pros SalesNOW is very user friendly. The ease of building a Client Data Base and then utilizing for scheduling calls or meetings and then carries over to Outlook. This software is also very easy to customize to fit the flavor of how you want this to work for your organization. I really enjoy being able to generate Sales Reports of various types for meetings and sharing with the rest of the sales team. Also helps me to stay involved in other sales reps activities. Cons Nothing really comes to mind right now. Anytime I have had a concern, customer service has always helped resolve any concerns or questions. Review Source WP Ward P. VP Logistics and Supply Chain Used the software for: 1-2 years ### "SalesNow and Support Set the Bar for other CRM systems" November 28, 2018 5.0 Our sales efficiency has improved since changing over to SalesNow. It's a tremendous system and the availability of the Support staff, and their response time is second to none! Pros The software is easy to navigate and use both for our sales team and managers. We love the ability to customize as needed as well! Cons The system does everything we need . There are really no Cons from our perspective Review Source KM Kasie M. Office Manager Renewables & Environment Used the software for: 1-2 years ### "Salesnow support is always very helpful. They are patient and kind while helping solve the problem." November 9, 2017 4.0 The support that is available if we need it is a great benefit. Pros The best thing is having all our contacts in one place. It's also nice that there is an advanced search feature so we can filter certain lists and export it to Excel if we need to. Cons The email integration needs some work. It seems there are a lot of extra steps to save emails to the CRM. Review Source DC Dudley C. Director of Sales and Marketing Hospital & Health Care Used the software for: 1-2 years ### "Great way for your team to communicate" October 5, 2016 5.0 Our Marketing Team uses SalesNow everyday all over the state of Texas, the customization is incredible and very user friendly! Pros Being able to customize for our needs! Cons None Review Source Response from Interchange Solutions October 6, 2016 Thank you Dudley for your review. It is great to see how under your leadership you have customized SalesNOW for your business and mobilized your team using SalesNOW's mobile and web technology, to provide your customers a higher level of support. NH Nick H. Operations Manager Arts and Crafts Used the software for: 1-2 years ### "SalesNow Review" May 13, 2019 5.0 Pros Ease of use and the advanced search ability Cons Sometimes gives out to much info when trying to find a particulate bit of info. Review Source VR Verified Reviewer Regional Sales Manager Insurance Used the software for: 6-12 months ### "SalesNow Review" May 14, 2019 5.0 Great experience that allows me to easily track my sales funnel. Pros Intuitively it is pretty easy to use. Allows for easy accountability and communication within the sales team. Cons Just think there could be a better way to display notes for a contact. Review Source KR Kevan R. IT Manager Used the software for: ### "Global SalesNOW Customer" November 2, 2015 5.0 Pros: Our global team, who are constantly traveling in the field, like the fact that they can access SalesNOW directly from their mobile devices or Macbook Pros. It's easy and efficient for them to enter their call data or capture phone calls without confusing or time consuming overhead. We also heavily utilize the Outlook integration to quickly capture email data against operators. Furthermore, the SalesNOW team is always very attentive to our questions and needs. One of the shining lights in the murky CRM industry. Cons: This must be a trick question. We saved budget money, we have access to vastly better support, and SalesNOW stays flexible to our needs and growth. It's a win-win. Recommendations: A potential SalesNOW customer should take the time to organize their needs in a clear and concise manner. The more time spent up-front, the better. Either way, SalesNOW is dedicated to making their solutions better and going the extra mile to beat their competitor's vague and bloated products. Review Source Response from Interchange Solutions October 6, 2016 Thank you Kevan for your review. Thanks to your vision and feedback we have been able to improve our mobile experience to better service mobile manufacturer representatives who log their customer meeting to multiple manufacturers. LD Les D. President Logistics and Supply Chain Used the software for: Less than 6 months ### "Headline: Early CRM adopter falls in love with SalesNOW" December 1, 2018 5.0 Pros Started with a DOS based CRM back in 1991 and made the rounds to other platforms over the years. Got tired of our last cloud based provider's constantly messing with the presentation of screen information (translation: a new learning curve twice each year) and began looking around at our options. Thankfully found SalesNOW and fell in love with the product's no-nonsense data presentation. The transition of our data was expertly handled and we were up and running within minutes. I can't say enough good things about the quality of the organization's customer support. They are simply the best of the best. Cons I simply cannot think of a thing that I would want to change about this product. As a wiser man than I once said "Never mess with success". Review Source KM Kathy M. Office Manager Automotive Used the software for: 6-12 months ### "Office Manager" February 2, 2017 5.0 Sales Now has saved me a lot of time when it comes to preparing reports. The custom formatting of the reports is A++++. Pros You can leave visit notes from your phone. Reports are easy and only a couple clicks away. Review Source Response from Interchange Solutions February 2, 2017 We at SalesNOW are proud to work with Kathy and her team to make RPS the premier automotive sales and service agency on the West Coast. This partnership helps RPS provide excellent service to both their customers and manufacturers in all phases of business. DB Dan B. President/CEO Airlines/Aviation Used the software for: 6-12 months ### "Great Solution" December 4, 2018 5.0 Pros The support is outstanding at SalesNOW. The application is also very easy to you and not cumbersome like many of the apps out there. Cons None. The software app works well and is easy to use. Review Source Response from Interchange Solutions December 10, 2018 Wow! Thanks Dan for your incredible review! We are glad that SalesNOW has been a benefit to your business! Jason Durst, Chief of SalesNOW Client Happiness :) CT Chantel T. Office Manager Used the software for: 1-2 years ### "Every aspect of the experience has been wonderful." July 7, 2017 5.0 Pros It is easy to navigate and easy to use in our day to day operations. We can track the progress of our projects with the click of a button. Review Source BS Bill S. Partner / Owner Automotive Used the software for: Less than 6 months ### "SalesNow for Manufacturers Reps" March 16, 2019 5.0 SalesNow gives us immediate visibility of our Sales Rep activity and opportunities. Again, very easy to adopt and helps us keep our Customer and Factory Contacts organized and accessible. Pros Easy to implement and use. All the features we need but no overkill or complication. Lots of help from our SalesNow associate Caleb. Cons We're almost two months in and I can honestly say that we have no issues with the SalesNow software. It offers everything we needed in a CRM. Review Source BL Ben L. Sales Manger Farming Used the software for: 6-12 months ### "IFCO - review" August 14, 2018 4.0 Mark Durst and his team are very attentive to our needs. They go above and beyond to meet our expectations. They are very responsive and offer great problem solving solutions. Pros The system is very versatile and allows us to be creative with our solutions. Cons At times the program can be slow to load. Review Source LH Lynn H. Office Manager Consumer Services Used the software for: 6-12 months ### "Great Software & Support" August 24, 2018 5.0 Now we actually ARE keeping track of what is going on with Leads and following through to the Deal. I can see an improvement in our sales - for the better! Pros The service, support and ease of use of the software. Cons The only problem we had was getting people use to using this. Review Source TQ Timothy Q. C.C.O. / VP Sales Industrial Automation Used the software for: Less than 6 months ### "We need Sales...NOW!!!" August 14, 2018 5.0 Great company...great people...great product...great potential. Pros There are three primary reasons to consider SalesNOW as your CRM... 1) The upfront Qualifying and Profiling of your needs is critical in providing the right solution for your biz 2) The ability to customize fields and create your specific template is awesome 3) The people at SalesNOW actually care about helping you create a viable solution to your needs Our company really is a customer...and we are very satisfied with the product and the experience. Cons I would like to create forms and templates...but we are on a budget. Review Source NF Nicole F. Data Manager Marketing and Advertising Used the software for: 6-12 months ### "Review" August 14, 2018 4.0 Pretty great, they always get back to you at a reasonable time, polite and the product is overall really great to use. Pros I like the layout on both the app and computer, easy to use and maintain Cons Email integration is not part of salesnow Review Source GT Gerry T. Business Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Very functional user friendly CRM." September 11, 2017 4.0 Pros Ease of use, economical with great mobile capabilities particularly mapping and voice dictation features. Cons Not as flexible with report customization as we'd hoped, although built in reports are very good. Review Source MH Mallory H. Operations and Account Manager Real Estate Used the software for: 1-2 years ### "SalesNOW Review" August 14, 2018 3.0 I really like SalesNOW - they are super attentive and it's great for someone who is lookign for a CRM at a great price. Pros I really like how customizable the software is and how available the support team is. Also, the price is great! Cons The software has its limits and is a little clunky to use. Also, every time you want to make a change after the initial setup, the customization fees can be steep. Review Source MF Mark F. Owner Farming Used the software for: 6-12 months ### "Info" August 19, 2018 5.0 Very happy Pros Easy to use and great customer service, I would highly recommend Cons There is nothing that I don't like about it. Review Source SH Sharon H. Owner Retail Used the software for: 6-12 months ### "Great tech support " August 25, 2018 5.0 I realized that help is always at the end if a phone call. Anytime I reach our for guidance or help with Sales Now issues are resokved. Pros Very easy to use and customized to my business. Cons Don't have a person to send sales orders to and have them update the account. Review Source Response from Interchange Solutions November 2, 2018 "Hey Sharon, Thanks so much for your feedback. Would you like to discuss how we can make the sales order process more seamless? We are glad to know that you can trust that we are always here to help and only a phone call away. :) I hope you have a great day! Cheers, Jason" KN Kim N. President Construction Used the software for: 1-2 years ### "Customer service & Support" July 14, 2015 4.5 Pros This is a great company to work with, their support and customer service exceeds majority of tech companies out there. It's nice to work with people who actually know who you are when you call them. Cons I have no negative feedback about the company or the product. Review Source VR Verified Reviewer Personal Insurance Manager Insurance Used the software for: 6-12 months ### "Service with a Smile" May 16, 2019 5.0 SaleNOW is very easy to use. My sales Rep worked with me to make the system work well. Again today, speaking with the customer service, he made the adjustments I requested and explained to me what my next steps were to be sure the system runs smoothly! Thanks guys - great work! Pros Sales Now is very simple to use by the end user. Cons Doesn't integrate with Vertafore AMS360 - Our Insurance Agency Management System Review Source DA Diane A. Founder & CEO Used the software for: Less than 6 months ### "This CRM is a home run!" July 6, 2017 5.0 We literally had this product up and running and UTILIZED in days! Pros As an outside consultant, I was able to be objective with this process and the evaluation of software. This product is very flexible and easy to use for all levels of technical abilities. Dashboards provide visibility to executives and the sales team can easily enter data on the road. Their customer service team provides innovative solutions that improved communication and insights. I would recommend SalesNow again and again. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.