--- title: "Sure Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sure Software - reviews, pricing plans, popular comparisons to other Utility Billing products and more." source_url: "https://www.capterra.com/p/129917/SURE/" page_type: "product" language: "en" --- # Sure Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sure ## What is Sure? Empower Your Business with Magnaquest's Sure. For any B2B subscription business looking to streamline its operations, improve customer engagement, and accelerate growth, Sure is the ideal platform. It offers a holistic solution to manage the entire subscription lifecycle—from revenue management and billing to customer relationships and retention. With over 25 years of industry experience, Magnaquest has built Sure to be scalable, flexible, and equipped to handle the unique challenges of subscription-based models. By choosing Sure, businesses can automate complex processes, launch new subscription plans quickly, integrate effortlessly with other systems, and provide customers with robust self-service options—all while fostering long-term, healthy relationships with their subscribers. With Sure, businesses are empowered to achieve sustained growth and maximize their revenue potential. ## What is Sure used for? [Billing and Provisioning](https://www.capterra.com/billing-and-provisioning-software/)[Subscription Management](https://www.capterra.com/subscription-management-software/)[Recurring Billing](https://www.capterra.com/recurring-billing-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sure?[Manage this product listing](https://www.g2.com/products/sure/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sure 4.6 (5) VS. [### zLinq](https://www.capterra.com/p/10023571/zLinq/) [4.7 (3)](https://www.capterra.com/p/10023571/zLinq/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 5.0 (3) Value For Money 4.8 (5) Value For Money 5.0 (3) Customer Service 4.4 (5) Customer Service 5.0 (3) ## Sure alternatives Highest Rated [OneBill](https://www.capterra.com/p/135289/OneBill-Subscription-Billing-Platform/) [4.8 (23)](https://www.capterra.com/p/135289/OneBill-Subscription-Billing-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135289/OneBill-Subscription-Billing-Platform/) [DealHub](https://www.capterra.com/p/172031/Dealhub/) [4.7 (96)](https://www.capterra.com/p/172031/Dealhub/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172031/Dealhub/) [Stax Bill](https://www.capterra.com/p/140111/Fusebill-Subscription-Billing/) [4.5 (48)](https://www.capterra.com/p/140111/Fusebill-Subscription-Billing/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140111/Fusebill-Subscription-Billing/) [Oneir](https://www.capterra.com/p/66848/Oneir/) [4.8 (5)](https://www.capterra.com/p/66848/Oneir/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/66848/Oneir/) [View all alternatives](https://www.capterra.com/p/129917/SURE/alternatives/) ## FAQs about Sure Overview ### What company size and specific industries is Sure built for? Sure is designed for small and medium-sized businesses as well as enterprises in SaaS, telecom, media and entertainment, tech, and other cloud-based industries with recurring billing needs. Features and Usability ### What are the key features of Sure? Sure offers billing and invoicing, recurring/subscription billing, payment processing, and payment collection, along with ACH payment processing and credit card processing. It also includes customer management, contract/license management, access controls/permissions, audit trail, reporting & statistics, workflow management, and industry support for telecommunications, internet, electricity, gas, water, and trash. Integrations ### Which third-party tools and platforms does Sure integrate with? Sure integrates with payment and billing platforms including ATOM, PayPal Checkout, PayPal Recurring Payments, Razorpay, and authorize.net. These integrations cover online payments and recurring billing options, giving Sure support for multiple checkout and subscription payment workflows. Getting Started and Support ### What training and onboarding options does Sure offer? Sure provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars offer group instruction, documentation gives written reference material, and videos provide visual step-by-step learning. Getting Started and Support ### What customer support options does Sure offer? Sure provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe support quality, response times, or common frustrations, so the available support channels are the only confirmed details. ## Features AI summary Based on 182 Utility Billing reviews Capterra reviewers point to these as the top priorities when choosing utility billing software: - **Billing & Invoicing** (**70%** of reviewers rated this feature as critical) - **Usage Tracking/Analytics** (**58%**) - **Metered Billing** (**71%**) Sure supports all three features buyers rate most highly: **Billing & Invoicing**, **Usage Tracking/Analytics**, and **Metered Billing**. Together, these capabilities help businesses manage charges accurately, monitor consumption patterns, and bill customers based on actual usage, allowing teams to improve billing accuracy, track service performance, and handle revenue operations more efficiently. Reporting & Statistics 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Payment Processing 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Recurring/Subscription Billing 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service Carrier Access Billing 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important CABS (Carrier Access Billing System) is used to bill communication service providers for their customers' access to the network. Contact Database 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. CRM 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Sure 89 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Call Data Records(CDR): Records or detailed document of call data produced by a telephone exchange over telecommunications equipment. - Cancellation Management: Allow customers to cancel their subscription remotely. - Carrier Access Billing: CABS (Carrier Access Billing System) is used to bill communication service providers for their customers' access to the network. - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Profiles: Record customer information, purchase history, and other notes - Customizable Billing: Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Electronic Payments: Electronically collect payments for goods or services - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Flexible Rate Tables: Control and set flexible rates that depend on multiple variables and enable rate automation and calculation - For Electricity: Utility billing for electricity - For Internet Service Providers (ISP): Companies that provide access to the internet and its related services. - For Natural Gas: Utility billing for natural gas - For Telecommunications Industry: Specifically for telecommunications industry - For Trash: Utility billing for trash/garbage - For Water: Utility billing for water - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Meter Data Management: Store, clean, and/or analyze customer usage data collected by metering systems - Metered Billing: Integrated or built-in billing calculated by customer usage levels of a product/service - Mobile Access: Access software remotely via mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Non-Metered Billing: Process billing for a product/service with a fixed monthly charge - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reminders: Reminders sent for balance/payment due - Penalty/Cut-Off Processing: Charge fees or cut off service due to late/missing customer payments - Post-Paid Service: Services paid in real-time or end of the monthly billing cycle. - Pre-Paid Service: Services paid in advance before the end of the monthly billing cycle. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Printing Services Integration: Outsource printing services to a third party - Product Catalog: Present a catalog of inventory that customers can view - Rate Management: Track/optimize rates in relation to usage - Rating Engine: The calculation of a price/premium based on specific variables. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Refund Management: Oversee the process of issuing refunds - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Provisioning: Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network. - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Subscription Plan Management: Manage the subscription plans of all active members - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (5) 4.8 Based on 5 reviews ## Pricing Value for money 4.8 (5) ### Starting price Free trial not available Value for money 4.8 (5) 4.8 Based on 5 reviews ## Integrations [ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Razorpay](https://www.capterra.com/p/179263/Razorpay/)[ PayPal Checkout](https://www.capterra.com/p/10008504/PayPal-Checkout/)[ ATOM](https://www.capterra.com/p/200001/ATOM/)[ PayPal Recurring Payments](https://www.capterra.com/p/10008498/PayPal-Recurring-Payments/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (5) 4.4 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GS Govind S. Sales Broadcast Media ### "Sales Director " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 25, 2024 Pros Platform capability of handing the customized feature & functions! Cons Extra features which may not be needed for tier 3 operators Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AJ Ankita J. Marketing Director Marketing and Advertising ### "SURE Billing Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 25, 2024 SURE, is a subscription and revenue management software which gives invaluable insights like churn, customized billing rules, collection processes etc. Pros SURE, is a billing and a revenue management system that helped us in recurring billing for invoices and automated collection follow-ups. Cons As it is a huge product deployed for multiple customers across segments change management is bit time taking. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DG Daniel G. CTO Telecommunications ### "Review Sure in Digital TV" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 17, 2024 Great experience working with Sure System and Magnaquest Support Team Pros It is a very complete platform that can be customized to the needs of the company. Cons Some customization takes a lot of time and effort Switched from [Columbo](https://www.capterra.com/p/251979/Columbo/) The company was growing at a very fast pace and we needed a solution that was scalable and that can follow the growth Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ME Mohamed E. Head of Quality Entertainment ### "MQ Sure System Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 17, 2024 Simple system usage fulfilling most of our needs by default and extremely helpful support team that can handle anything we need Pros Very simple user interface- Unified portal for both inhouse system & b2b- Great user access control model - Extremely helpful support team. Pricing is also a big plus Cons Nothing in general but maybe due to our specific and complex business needs not all the options needed are available through the configuration module nevertheless MQ support team can overcome using hard coding, in addition some limitations in default reporting module but nothing that cannot be handled by customer reports requested by MQ support team. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MS Manas S. System Support Manager Internet ### "MQ SURE is a QUADRA PLAY SOLUTION and useful for all kind of subscription monetization business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 17, 2024 We are using Sure since 2012 and overall it is good. Pros It has all the features needed by any broadband provider. Cons It's a oracle DB and Magnaquest need to work alternate database. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.