# Upsales CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Upsales CRM the right CRM solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129923/Upsales-CRM/reviews --- Upsales CRM 4.7 (16) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Upsales CRM Ease of use 4.6 Customer Service 4.6 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Fredrik G. Senior Business Advisor Computer Software Used the software for: 2+ years ### "Best in class CRM" January 18, 2022 5.0 I really like Upsales and it keeps a good overview of all my business at any given time. Pros Easy to use and straightforward. Good integration with Outlook. leads generator. Cons We had of cause some hiccups at the start of implementing Upsales and in the long run, it works terrific! Review Source CS Christopher S. Sales and marketing manager Financial Services Used the software for: 6-12 months ### "Good CRM and Marketing Automation tool!" January 19, 2022 5.0 The support, the contacts and that they come with new features (some that cost extra and others for free). A little bit like Tesla cars that they are constantly improving regardless of the age of the car. Pros Using only one software instead of many - clearly a big advantage. Then maybe Uppsala is not the absolute best in all areas. But due to new features and good thoughts, it just gets better and better Cons The price and that it is not a bit developed yet like many other services if you choose a service that only does one thing. But it's still really good! Alternatives considered [Lime Go](https://www.capterra.com/p/229083/Lime-Go/)[Lime CRM](https://www.capterra.com/p/129925/Lime/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Upsales CRM Marketing automation tool mostly and som other features Review Source pF peter F. CEO Furniture Used the software for: 2+ years ### "upsales the key to successful sales" January 19, 2022 4.0 Pros A simple and user-friendly CRM. You get started quickly. Good opportunities for integrations with other systems. We also received good support when we started Cons Very poor document management, they focus on article sales and discounts. Does not really fit the way we work. Can not handle several different sales companies in the same system Review Source MB Magnus B. Head of Customer Success Information Technology and Services Used the software for: 2+ years ### "Easy-to-use CRM-system" January 18, 2022 4.0 It's a great CRM-system. Pros It's very intuiative and easy to use. It's also a powerful tool for all necessary reports that you need. Cons We tried out the agreement-module two years ago but it didn't meet our demands. Recantly there have been some updates, so hopefully we can use the module in the future. It would be great to be able to have all our customer contracts in Upsales as well. Alternatives considered [Lime CRM](https://www.capterra.com/p/129925/Lime/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Upsales CRM More modern, easy-to-use Review Source JR Johan R. Sales manager Information Technology and Services Used the software for: 1-2 years ### "Bygglet Sales review" January 18, 2022 5.0 We are using Upsales as CRM and marketing tool and it help us being effective. Pros Integration with Oneflow, leads generation Cons SMS-function (text messages) integrated in Upsales. Agreement functions Alternatives considered [Lime CRM](https://www.capterra.com/p/129925/Lime/) Review Source AK Anton K. Partner / Interim Manager Financial Services Used the software for: 2+ years ### "Great program" January 20, 2022 5.0 Great Pros Ease of use and easy to create structure in your daily workflow Cons Hard to say, perhaps som easy way to take notes on a Company-card that is easy seen from each contact card. Reason for choosing Upsales CRM User face and easy to structure your sales work Review Source PL Per L. Interim Manager Staffing and Recruiting Used the software for: 2+ years ### "Great CRM-system" January 18, 2022 5.0 Great System and it helps us in our business. Pros It is easy to follow up on your leads and help us in our sales everyday. Easy to analize our sales and our calls. Cons Nothing at all. Everything we need Upsales have. Review Source RD Rasmus D. Sales Assistant Financial Services Used the software for: 1-2 years ### "An opinion" January 19, 2022 4.0 Pros I really like how easy the system is to use in general and how you can use the system for follow up on sales through the Analytics tool and Upsales Insights. The modules that can be added on are also great such as the Sales TV or Advanced order logic. Cons Whilst the system is great it is not perfect. Like I said it is easy to use but sometimes when you are looking for information for a company, for example a comment made from the salesperson, the comment isn't easy to find. It might be on the compant card or the sales oppurtunity or even on the original meeting. If these would be gathered in oneplace the experience would be better. There are other kinks with some Apps, such as calender syncing and such that could be better aswell. Review Source DA Dennis A. Account Manager Banking Used the software for: 1-2 years ### "Upsales is one of the best CRM in the market" January 19, 2022 5.0 Pros Upsales CRM SYSTEM that have almost everything. If something is missing, you can fill in a request and they will take action Cons Searching for new customers, comment and follow up on customers. Review Source JT Johan T. Business sales Telecommunications Used the software for: 1-2 years ### "Upsales " January 18, 2022 5.0 I like it. It Easy to use Pros Its realy Easy to use and i like the design of it Cons I have to make to steps to find telephonenumber Review Source KB Katarina B. CMO Computer Software Used the software for: 1-2 years ### "Upsales promotor" January 24, 2022 5.0 Helps us to align sales and marketing efforts in a smooth way and increase more leads. Pros I'm happy to promote Upsales. It's easy to use and very helpful support whenever I stumble across problems. Love their webinars that encourage me to take full use of the features. Cons Don't know, can't think of anything currently Review Source MK Martin K. Head of sales and marketing Education Management Used the software for: 1-2 years ### "Straight forward and easy to use with a lot of features" November 29, 2021 5.0 Pros It is easy to work with opportunities and the user interface is quite intuitive. As a manager is easy to get an overview of the pipeline and activity status in the list views. The reporting and dashboard tools are nice to work with as well. Cons I miss the social interactions that exists in other CRMs, eg to add a comment when someone in the team has closed a deal och converted a large opportunity to the next stage, or ask the sales rep to update the opportunity card :) Review Source GN Gillis N. Instructor Education Management Used the software for: 1-2 years ### "Simple and powerful" January 18, 2022 4.0 Pros The system is simple to use and good support Cons Somtimes the colaboration with oter system not work so easy Review Source MÅ Mikael Å. Platschef Building Materials Used the software for: 6-12 months ### "Very good program" November 26, 2021 4.0 Easy to use with a good platform of many relevant features! Pros Easy to use and very spot on! Very nice! Cons I dont miss anything what i know of. Many nice features! Reason for choosing Upsales CRM We never searched options. Review Source JD Johan D. ceo Sports Used the software for: 1-2 years ### "Why Upsales? " January 18, 2022 5.0 The program have helped us to get more money to our charitty events in form of sponsors Pros it is easy to understand and simple to use Cons I dont miss anything in the program because it is just what i need Reason for choosing Upsales CRM this was the only we looking at Review Source FE Fredrik E. Head of International Sales Information Technology and Services Used the software for: Less than 6 months ### "Strongly recommend this company" January 18, 2022 5.0 Love it Pros Great well executed and current y platform that provides superior service and truly allow the sales force to focus on what’s important. Strongly recommend Cons Wish they provided more detailed contact info on leads outside Sweden. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.