# Page 4 | Lime CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Lime CRM the right CRM solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129925/Lime/reviews --- Lime CRM 4.3 (145) [View alternatives](https://www.capterra.com/p/129925/Lime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Lime CRM ## Showing most helpful reviews Showing 76-100 of 145 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use OL OLGA L. finance manager Medical Practice Used the software for: 2+ years ### "Easy to use" February 5, 2021 5.0 Lime CRM solved the problem of saving information about clients, as well as setting and performing tasks for working with clients Pros Easy to learn and use. And for administrator is easy to make small changes Cons Customer support works sometimes slowly Alternatives considered [Visma Severa](https://www.capterra.com/p/81468/Severa-PSA/) Reason for choosing Lime CRM Simple logic Review Source Response from Lime Technologies March 21, 2022 Thank you for reviewing Lime CRM, Olga! We appreciate your feedback and our support team is working hard to solve all incoming requests as soon as possible. Sometimes we need some extra time to dig into issues that can't be solved instantly, but we aim at perfection and will forward your feedback to the support team, so that they can help you even faster in the future! Greetings from your friends at Lime AE Anders E. Sales manager Renewables & Environment Used the software for: 2+ years ### "A crm to grow in!" September 6, 2023 5.0 Our experience with Lime is exclusively positive! Lime has, among other things, helped us to structure and follow up our support cases. Pros Lime is a crm where the opportunity to grow and adapt is great. It gives us the tools we need to keep track of our customers and their needs as well as support. Cons Like all aids, the most important thing is the use of the product, and that's where our challenge has been! Review Source PA Peter A. CFO Maritime Used the software for: 2+ years ### "Easy-to-use with customization options" February 4, 2021 4.0 Pros The way you work with the system is familiar since it works with rows and columns and in many way reminds you of Microsoft Excel. You can customize a lot on your own without having to involve external consultants (e.g. adding/removing various types of input data fields, changing layout, etc.). Cons The e-mail integration could use some more work to make it easier to work inside LimeCRM instead of having Outlook opened on the side. Review Source Response from Lime Technologies March 21, 2022 Thank you for the review, Peter! We are happy to hear that you enjoy Lime CRM and the flexibility that comes with it. We are constantly making improvements to our integrations and we appreciate your feedback about the Outlook integration. We will forward your comments to the colleagues responsible for it! All the best, your friends at Lime KK Karolina K. Business Analyst Civil Engineering Used the software for: 2+ years ### "A pretty much complete system" September 6, 2023 4.0 Pros I like that it is so versatile, and that the consultants working at Lime can help you to build up the perfect platform for your needs. Cons I feel like the interface could be a bit better, it is not always super intuitive for te user. Review Source DO Daniel O. Head of Education Construction Used the software for: 2+ years ### "Perfect CRM and lead management" September 6, 2023 4.0 We're solving almost all our lead and sales management and production in Lime Pros Very easy to use, flexible search and easy to create your own reports and stats. Cons The ability to see pictures in thumbnails, the procedure to upload pictures and documents, an app when working out of the desktop version Review Source JP Jenny P. Sales Coordinator Food Production Used the software for: 2+ years ### "Lime CRM" September 6, 2023 4.0 Pros We can run our customers claims and get an easy overview of those. Cons We have not yet finished so we'll see when we get there :) Review Source KS Karin S. Project and service coordinator Medical Devices Used the software for: 2+ years ### "Easy to use" September 6, 2023 4.0 Wery clear how to use and easy to search Pros Easy to use, very clear how to navigate and search Cons Logging in can be a problem for some users as well as problems after updates Review Source JT Jukka T. Sales Director Real Estate Used the software for: 2+ years ### "Main use is for out front desk services and sales team" September 13, 2023 4.0 Pros CRM features are good for our front desk services. Cons Lime BI is poor what comes to graphical featuress Reason for choosing Lime CRM Lime CRM seemed to be good solution for our needs Review Source PN Piia N. Sales Manager Wholesale Used the software for: 2+ years ### "CRM gives you more efficiency in your daily work" February 10, 2022 4.0 Efficient tool to follow business and issues in all levels - partners, suppliers, customers - taking CRM in use has been really good decion. Pricing, volumes, contracts, meeting minutes, todos - all what a sales person could want to support the sales. Pros Easy information sharing and follow up. Cons Sometimes the view is small with important parts, difficult to read easily. But pretty difficult to say what we could like the least as overall CRM is really informative and efficient tool. Reason for choosing Lime CRM Felt most convinient to our purposes. Review Source Response from Lime Technologies March 21, 2022 Thank you for the review and for the feedback, Piia! Best wishes, your friends at Lime JJ Jim J. Technical manager Maritime Used the software for: 1-2 years ### "my review" September 6, 2023 3.0 We have now control on our products and customers Pros easy to have control on our products and on what customers the products are connected to Cons should be more ad on´s included in standard Alternatives considered [SuperOffice CRM](https://www.capterra.com/p/39294/SuperOffice-CRM/) Reason for choosing Lime CRM little cheaper for us and fits us well Review Source IF Iera F. Sales business development Machinery Used the software for: 2+ years ### "Lime CRM - Title " September 6, 2023 5.0 Pros centralize all the cases and can have overview of our pipeline Cons nothing that I could mention at this point Review Source EJ Emma J. Office manager Sports Used the software for: 2+ years ### "Lime CRM - Review" September 6, 2023 4.0 Good Pros The flexiblity and the over all view, easy to use. Cons the admin views, difficult to add new fields and opptions Reason for choosing Lime CRM the flexibilty and you built the program your self Review Source JV Jaana V. Marketing Coordinator Hospital & Health Care Used the software for: 2+ years ### "Web client is convenient to use and possibilities on utililizing the CRM have grown among that." September 12, 2023 4.0 Lime CRM is very intuitive and easy to use for the users and web client looks modern. Pros Lime is costantly developing the system, which is an important feature as thing are chancing and moving on. Cons Outlook integration in web client would be crucial. Review Source AS Anna S. Head of Marketing Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Lime in daily work" September 6, 2023 4.0 Pros Finding contact information, setting individual headlines, event management Cons Nothing at the moment. Implementing bigger LIME at themoment and now also reachable online. Review Source ML Miikka L. Head of sales Civil Engineering Used the software for: 2+ years ### "CRM user" September 13, 2023 5.0 Pros Offers, meeting minutes, contactswe use also report tools to see our performance Cons easy to use and stable. Reports are good Review Source LV Laura V. Office Coordinator Investment Management Used the software for: 1-2 years ### "User review" September 12, 2023 4.0 Pros Since the Lime CRM is based on excel it is easy to use and it was quite logical to set up and customize for our use. I mainly use it to find and add contact information and for that is works perfectly. It is great that you can link people to companies or to other people (i.e. assistants). It is also easy to make different kind of contact listst, add tasks or projects. I use this a lot also when planning different kind of networking events too. Cons Our company doesn't really have direct clients or products that we sell, so Lime is not always completely designed for our needs. But this was something we found out to be the problem with almost all the CRM systems. Review Source JG Johnny G. CEO Education Management Used the software for: 2+ years ### "lime jg" February 24, 2022 4.0 heart in the business. We have done our own version that work for us. Pros easy to use, gives us the base we need to to effectiv business Cons that it is not both laptop and apple friendly in same time without use the webclient version Reason for choosing Lime CRM based on experience from lime easy Review Source Response from Lime Technologies March 21, 2022 Thank you for reviewing Lime CRM Johnny! JS Johan S. Sales Facilities Services Used the software for: 1-2 years ### "Lime CRM" September 7, 2023 4.0 Pros Contact management and pipeline overview Cons It could be a bit easier with a diffrent UI to customize it. Review Source SM Shane M. Sales & Marketing Coordinator Hospitality Used the software for: 2+ years ### "A happy Lime CRM user " February 4, 2021 5.0 Lime CRM makes it easier to follow up and renegotiate contracts. It also makes it easy to organize clients into marketing activities and/or event invites. Pros This product is very easy to learn and use. It's a great way to organize and list one's clients. I love the integration we've recently made with GetAccept, an easy and professional way of sending out contracts with e-signature. Cons I wish we could integrate Lime CRM with our hotel booking system Opera, so that we could get the clients' statistics (room nights) into each company profile card smoothly and easily. Review Source Response from Lime Technologies March 21, 2022 Thank you for the review, Shane! Don't hesitate to reach out to us with a request to integrate Lime CRM with Opera. Even though we don't have a standard integration for it, we often develop new integrations to external systems. Best regards, your friends at Lime JC Jennie C. Sales (Area manager) Facilities Services Used the software for: 2+ years ### "Your everyday friend" September 6, 2023 4.0 Great to manage your "to do´s", keep alot of information on every contact and keep track of your sales. Pros What I like most is that you can fit so much details to every customercard. Easy to keep track what you have done and what you have left to do with each and everyone. I like the design (or my OCD does anyway ;) ) Cons The sync to send an offer through Get Accept is not working as you would like. Review Source CGS Carl Gustav S. Sales Information Technology and Services Used the software for: 2+ years ### "My everydaytool" September 6, 2023 4.0 Can't work without it Pros Easy to search and orgonize your documents Cons Integration tools and 2factor autentication only in Azure Reason for choosing Lime CRM It was in the 90is Review Source DW Daniel W. Developer Computer Software Used the software for: 2+ years ### "Customizable Lime CRM" September 6, 2023 4.0 Pros What I like most as a developer is that Lime CRM can be adapted to the business. That it is possible to integrate Lime CRM with other systems such as financial systems. It is also very good that there are APIs that we can use against our self-built systems. Cons Although it is good that there are APIs and that Lime CRM is customizable, I miss more modern ways to build and customize the system. Everything from customizing fields to building templates.Also missing some functions via the APIs. Review Source CJA Carl Johan A. Senior Sales Manager Defense & Space Used the software for: 1-2 years ### "Shifted to Lime 15 months ago, very satisfied !" September 6, 2023 4.0 Pros Easy of use and and easy of adoption to our businessmodel Cons We use the webclient this summer, we have seen issues with Lime to load Review Source LH Luiza H. Owner Newspapers Used the software for: 6-12 months ### "A good CRM" March 25, 2024 5.0 Easy to setup and use. We didn\`t encountered any problems until now or missing features. Pros Very easy to start using it and customization is a big feature for this CRM. Flexible and simple yet complete. Me and my team love it. Cons We didn\`t encounter any cons for Lime CRM since we started to use it. Review Source AB Andreas B. Sales manager Building Materials Used the software for: 2+ years ### "Efficient and powerful" September 25, 2023 4.0 Pros There are a lot of filtration possibilities which makes the work very efficient and powerful. Cons It is not the most visual tool/software. Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/)[Construction CRM](https://www.capterra.com/construction-crm-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.