# Page 4 | Lime CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Lime CRM the right CRM solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/129925/Lime/reviews

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Lime CRM

4.3 (145)

[View alternatives](https://www.capterra.com/p/129925/Lime/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Lime CRM

## Showing most helpful reviews

Showing 76-100 of 145 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KP

Karin P.  
Processutvecklare  
Oil & Energy  
Used the software for: 2+ years

### "Lime CRM"

September 6, 2023

5.0

We can easy see what's been said between us and the customer. Simple transfer between our departments in the company.

Pros

It's easy to use and overview all of our tickets, customers and deals.

Cons

So many options to choose from. We that use desktop client don't get as much updates and new functions as those that uses the web client.

Review Source

AE

Anders E.  
Sales manager  
Renewables & Environment  
Used the software for: 2+ years

### "A crm to grow in!"

September 6, 2023

5.0

Our experience with Lime is exclusively positive! Lime has, among other things, helped us to structure and follow up our support cases.

Pros

Lime is a crm where the opportunity to grow and adapt is great. It gives us the tools we need to keep track of our customers and their needs as well as support.

Cons

Like all aids, the most important thing is the use of the product, and that's where our challenge has been!

Review Source

PA

Peter A.  
CFO  
Maritime  
Used the software for: 2+ years

### "Easy-to-use with customization options"

February 4, 2021

4.0

Pros

The way you work with the system is familiar since it works with rows and columns and in many way reminds you of Microsoft Excel. You can customize a lot on your own without having to involve external consultants (e.g. adding/removing various types of input data fields, changing layout, etc.).

Cons

The e-mail integration could use some more work to make it easier to work inside LimeCRM instead of having Outlook opened on the side.

Review Source

Response from Lime Technologies

March 21, 2022

Thank you for the review, Peter! We are happy to hear that you enjoy Lime CRM and the flexibility that comes with it. We are constantly making improvements to our integrations and we appreciate your feedback about the Outlook integration. We will forward your comments to the colleagues responsible for it! All the best, your friends at Lime

KK

Karolina K.  
Business Analyst  
Civil Engineering  
Used the software for: 2+ years

### "A pretty much complete system"

September 6, 2023

4.0

Pros

I like that it is so versatile, and that the consultants working at Lime can help you to build up the perfect platform for your needs.

Cons

I feel like the interface could be a bit better, it is not always super intuitive for te user.

Review Source

DO

Daniel O.  
Head of Education  
Construction  
Used the software for: 2+ years

### "Perfect CRM and lead management"

September 6, 2023

4.0

We're solving almost all our lead and sales management and production in Lime

Pros

Very easy to use, flexible search and easy to create your own reports and stats.

Cons

The ability to see pictures in thumbnails, the procedure to upload pictures and documents, an app when working out of the desktop version

Review Source

JP

Jenny P.  
Sales Coordinator  
Food Production  
Used the software for: 2+ years

### "Lime CRM"

September 6, 2023

4.0

Pros

We can run our customers claims and get an easy overview of those.

Cons

We have not yet finished so we'll see when we get there :)

Review Source

KS

Karin S.  
Project and service coordinator  
Medical Devices  
Used the software for: 2+ years

### "Easy to use"

September 6, 2023

4.0

Wery clear how to use and easy to search

Pros

Easy to use, very clear how to navigate and search

Cons

Logging in can be a problem for some users as well as problems after updates

Review Source

JT

Jukka T.  
Sales Director  
Real Estate  
Used the software for: 2+ years

### "Main use is for out front desk services and sales team"

September 13, 2023

4.0

Pros

CRM features are good for our front desk services.

Cons

Lime BI is poor what comes to graphical featuress

Reason for choosing Lime CRM

Lime CRM seemed to be good solution for our needs

Review Source

PN

Piia N.  
Sales Manager  
Wholesale  
Used the software for: 2+ years

### "CRM gives you more efficiency in your daily work"

February 10, 2022

4.0

Efficient tool to follow business and issues in all levels - partners, suppliers, customers - taking CRM in use has been really good decion. Pricing, volumes, contracts, meeting minutes, todos - all what a sales person could want to support the sales.

Pros

Easy information sharing and follow up.

Cons

Sometimes the view is small with important parts, difficult to read easily. But pretty difficult to say what we could like the least as overall CRM is really informative and efficient tool.

Reason for choosing Lime CRM

Felt most convinient to our purposes.

Review Source

Response from Lime Technologies

March 21, 2022

Thank you for the review and for the feedback, Piia! Best wishes, your friends at Lime

JJ

Jim J.  
Technical manager  
Maritime  
Used the software for: 1-2 years

### "my review"

September 6, 2023

3.0

We have now control on our products and customers

Pros

easy to have control on our products and on what customers the products are connected to

Cons

should be more ad on´s included in standard

Alternatives considered

[SuperOffice CRM](https://www.capterra.com/p/39294/SuperOffice-CRM/)

Reason for choosing Lime CRM

little cheaper for us and fits us well

Review Source

IF

Iera F.  
Sales business development  
Machinery  
Used the software for: 2+ years

### "Lime CRM - Title "

September 6, 2023

5.0

Pros

centralize all the cases and can have overview of our pipeline

Cons

nothing that I could mention at this point

Review Source

EJ

Emma J.  
Office manager  
Sports  
Used the software for: 2+ years

### "Lime CRM - Review"

September 6, 2023

4.0

Good

Pros

The flexiblity and the over all view, easy to use.

Cons

the admin views, difficult to add new fields and opptions

Reason for choosing Lime CRM

the flexibilty and you built the program your self

Review Source

JV

Jaana V.  
Marketing Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Web client is convenient to use and possibilities on utililizing the CRM have grown among that."

September 12, 2023

4.0

Lime CRM is very intuitive and easy to use for the users and web client looks modern.

Pros

Lime is costantly developing the system, which is an important feature as thing are chancing and moving on.

Cons

Outlook integration in web client would be crucial.

Review Source

AS

Anna S.  
Head of Marketing  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Lime in daily work"

September 6, 2023

4.0

Pros

Finding contact information, setting individual headlines, event management

Cons

Nothing at the moment. Implementing bigger LIME at themoment and now also reachable online.

Review Source

ML

Miikka L.  
Head of sales  
Civil Engineering  
Used the software for: 2+ years

### "CRM user"

September 13, 2023

5.0

Pros

Offers, meeting minutes, contactswe use also report tools to see our performance

Cons

easy to use and stable. Reports are good

Review Source

LV

Laura V.  
Office Coordinator  
Investment Management  
Used the software for: 1-2 years

### "User review"

September 12, 2023

4.0

Pros

Since the Lime CRM is based on excel it is easy to use and it was quite logical to set up and customize for our use. I mainly use it to find and add contact information and for that is works perfectly. It is great that you can link people to companies or to other people (i.e. assistants). It is also easy to make different kind of contact listst, add tasks or projects. I use this a lot also when planning different kind of networking events too.

Cons

Our company doesn't really have direct clients or products that we sell, so Lime is not always completely designed for our needs. But this was something we found out to be the problem with almost all the CRM systems.

Review Source

JG

Johnny G.  
CEO  
Education Management  
Used the software for: 2+ years

### "lime jg"

February 24, 2022

4.0

heart in the business. We have done our own version that work for us.

Pros

easy to use, gives us the base we need to to effectiv business

Cons

that it is not both laptop and apple friendly in same time without use the webclient version

Reason for choosing Lime CRM

based on experience from lime easy

Review Source

Response from Lime Technologies

March 21, 2022

Thank you for reviewing Lime CRM Johnny!

JS

Johan S.  
Sales  
Facilities Services  
Used the software for: 1-2 years

### "Lime CRM"

September 7, 2023

4.0

Pros

Contact management and pipeline overview

Cons

It could be a bit easier with a diffrent UI to customize it.

Review Source

SM

Shane M.  
Sales & Marketing Coordinator  
Hospitality  
Used the software for: 2+ years

### "A happy Lime CRM user "

February 4, 2021

5.0

Lime CRM makes it easier to follow up and renegotiate contracts. It also makes it easy to organize clients into marketing activities and/or event invites.

Pros

This product is very easy to learn and use. It's a great way to organize and list one's clients. I love the integration we've recently made with GetAccept, an easy and professional way of sending out contracts with e-signature.

Cons

I wish we could integrate Lime CRM with our hotel booking system Opera, so that we could get the clients' statistics (room nights) into each company profile card smoothly and easily.

Review Source

Response from Lime Technologies

March 21, 2022

Thank you for the review, Shane! Don't hesitate to reach out to us with a request to integrate Lime CRM with Opera. Even though we don't have a standard integration for it, we often develop new integrations to external systems. Best regards, your friends at Lime

JC

Jennie C.  
Sales (Area manager)  
Facilities Services  
Used the software for: 2+ years

### "Your everyday friend"

September 6, 2023

4.0

Great to manage your "to do´s", keep alot of information on every contact and keep track of your sales.

Pros

What I like most is that you can fit so much details to every customercard. Easy to keep track what you have done and what you have left to do with each and everyone. I like the design (or my OCD does anyway ;) )

Cons

The sync to send an offer through Get Accept is not working as you would like.

Review Source

CGS

Carl Gustav S.  
Sales  
Information Technology and Services  
Used the software for: 2+ years

### "My everydaytool"

September 6, 2023

4.0

Can't work without it

Pros

Easy to search and orgonize your documents

Cons

Integration tools and 2factor autentication only in Azure

Reason for choosing Lime CRM

It was in the 90is

Review Source

DW

Daniel W.  
Developer  
Computer Software  
Used the software for: 2+ years

### "Customizable Lime CRM"

September 6, 2023

4.0

Pros

What I like most as a developer is that Lime CRM can be adapted to the business. That it is possible to integrate Lime CRM with other systems such as financial systems. It is also very good that there are APIs that we can use against our self-built systems.

Cons

Although it is good that there are APIs and that Lime CRM is customizable, I miss more modern ways to build and customize the system. Everything from customizing fields to building templates.Also missing some functions via the APIs.

Review Source

CJA

Carl Johan A.  
Senior Sales Manager  
Defense & Space  
Used the software for: 1-2 years

### "Shifted to Lime 15 months ago, very satisfied !"

September 6, 2023

4.0

Pros

Easy of use and and easy of adoption to our businessmodel

Cons

We use the webclient this summer, we have seen issues with Lime to load

Review Source

LH

Luiza H.  
Owner  
Newspapers  
Used the software for: 6-12 months

### "A good CRM"

March 25, 2024

5.0

Easy to setup and use. We didn\`t encountered any problems until now or missing features.

Pros

Very easy to start using it and customization is a big feature for this CRM. Flexible and simple yet complete. Me and my team love it.

Cons

We didn\`t encounter any cons for Lime CRM since we started to use it.

Review Source

AB

Andreas B.  
Sales manager  
Building Materials  
Used the software for: 2+ years

### "Efficient and powerful"

September 25, 2023

4.0

Pros

There are a lot of filtration possibilities which makes the work very efficient and powerful.

Cons

It is not the most visual tool/software.

Review Source

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