# Page 5 | Lime CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Lime CRM the right CRM solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/129925/Lime/reviews

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Lime CRM

4.3 (145)

[View alternatives](https://www.capterra.com/p/129925/Lime/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Lime CRM

## Showing most helpful reviews

Showing 101-125 of 145 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

Jon S.  
COO  
Information Technology and Services  
Used the software for: 2+ years

### "Good software, but has some issues which has not been adressed for 2+ years"

September 26, 2023

4.0

Pros

Nice UI which makes sense, and good support

Cons

There's a bug that sometimes newly created object can't be found and therefore can't be added or dealt with. This disturbs the workflow as you have to wait for the next day or even later for it to appear.

Review Source

JS

Janne S.  
IT-Manager  
Wholesale  
Used the software for: 2+ years

### "Easy to use"

September 18, 2023

4.0

Pros

Easy to use and configure. Works fine with Sap R/3.

Cons

I want a better updater. Lately too many manual installations. Updater shoud update product without running Lime.

Review Source

Jari S.  
Product Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Lime supports business growth"

September 12, 2023

4.0

Pros

Sales meeting notes and input is an important part of Lime. Product is quite easy to use.

Cons

Sometimes the email integration is not working correctly. Technical limitations (i.e subject character lenght issues should be not any more an issue in 2023)

Review Source

KS

Krister S.  
System administrator  
Fund-Raising  
Used the software for: 2+ years

### "Lime CRM is user-friendly and easy to adjust and adapt"

February 11, 2022

5.0

We use Lime to support fundraising and our communication with donors.

Pros

Easy search and easy acces to information. Focus on the customer. We have 25 integrations and a lot of data. The company Lime Technologies always deliver the expected or more.

Cons

When I a few times thinks something isn't perfect, it's because our needs (or specification) wasn't clear enough.

Review Source

Response from Lime Technologies

March 21, 2022

Thank you for the review, Krister! We appreciate your feedback. Best regards, your friends at Lime

PF

PAtrik F.  
CEO  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Impressed!"

February 4, 2021

5.0

Full control of all processes, from sales to service issues on machines and documentation! It is great!

Pros

The flexibility and that I'm after all this years still are surprised how well it supports our processes and could adapt to new needs!

Cons

That i cant run it at on Azure DB (Maybe solved now?)

Review Source

Response from Lime Technologies

March 21, 2022

Thank you for the review, Patrik! We do offer authentication with Azure now. You can read more about it here: https://platform.docs.lime-crm.com/en/latest/configuration/azure-login/ Best regards, your friends at Lime

EL

Eric L.  
Production and development manager  
Human Resources  
Used the software for: 2+ years

### "Veteranpoolen AB"

September 6, 2023

5.0

Noting but good!

Pros

The product is easy to use and helps our sales force every day. We're very pleased with the support och the help with new integrations towards out other systems

Cons

Not the best product for Mac users, have to use the web-version and that does not align with out process in an optimal way.

Reason for choosing Lime CRM

Overall a good product and we got the sense that their team of developers would be perfect for us.

Review Source

EKB

Eva Karin B.  
Supply Chain Manager  
Medical Devices  
Used the software for: 1-2 years

### "Intersurgical review"

September 6, 2023

3.0

Good, but not enough time to be able to learn more, use more effiecently

Pros

Good control of complaints that are my main need

Cons

Hard to filter if different titels added manually per person if sending out e-mails

Review Source

MC

Magnus C.  
CDO  
Environmental Services  
Used the software for: 2+ years

### "LIME CRM review"

February 4, 2021

5.0

Pros

Web interface is very easy to use. With a short admin exucation there are lot a local admin can customize without using LIME developers.

Cons

More integration out of the box with outlook /office365, admin webportal is old and outdated (InternetExplorer) High security risk

Review Source

Response from Lime Technologies

March 21, 2022

Hi Magnus, thank you for sending your review! We appreciate your feedback about our integrations and our admin webportal. We are constantly making improvements to our solution and will forward your feedback to the ones responsible for this internally. Best wishes, your friends at Lime

DS

Djani S.  
Distriktschef  
Wholesale  
Used the software for: 1-2 years

### "overall an easy and great crm system to manage "

September 6, 2023

4.0

Pros

most of all i like the simplicity, search function

Cons

sometime the search function has trouble dividing

Review Source

DS

David S.  
Sales consultant  
Computer Software  
Used the software for: 1-2 years

### "Good software"

September 7, 2023

4.0

ceeping track of leads and everything that ivolves the customer

Pros

Desktop program is easy to use, i get a good picturae of all my open sales leads

Cons

The emals sent to me when customers are signing orders, would be great if the mail can write the customer details in the text in the mail

Review Source

JK

John K.  
Product Manager  
Industrial Automation  
Used the software for: 1-2 years

### "Success with Lime CRM"

September 6, 2023

5.0

Pros

Easy to use. Easy to navigate. Easy access.

Cons

Create reports. Create mailing lists and categorize them

Review Source

CS

Carl S.  
Leader Meet Ullevaal  
Hospitality  
Used the software for: 2+ years

### "Lime CRM"

September 29, 2023

4.0

Pros

Scalability in filters in order to see day-to-day operation in sales

Cons

Transision to Online version is complex and slow

Switched from

[SuperOffice CRM](https://www.capterra.com/p/39294/SuperOffice-CRM/)

Chain decision

Review Source

MK

Magnus K.  
Marknadskoordinator  
Textiles  
Used the software for: 6-12 months

### "Very well thought through"

February 4, 2021

4.0

We had fairly good order in our old system, but now it's great and getting better :-)

Pros

It is user friendly and easy to adapt to anyones way of working. That means that I save time and I get the job done!

Cons

I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't succeed. We came from Lime Easy and there we had one of the integrations. The other one we had big expectations for, but...

Reason for choosing Lime CRM

The integration between Lime CRM and Marketing, and our good experiences from our old L Easy.

Review Source

Response from Lime Technologies

March 21, 2022

Thank you for your review, Magnus!

OC

Oliver C.  
Verksamhetskontroller  
Real Estate  
Used the software for: 2+ years

### "HSB Malmö"

February 24, 2022

4.0

Pros

Flexibility and the way you can make cross referens with various information.

Cons

The complex way to manage authorization for the information in Lime

Alternatives considered

[SuperOffice CRM](https://www.capterra.com/p/39294/SuperOffice-CRM/)

Review Source

Response from Lime Technologies

March 21, 2022

Thank you for sharing your experiences with Lime CRM, Oliver!

IS

Ingela S.  
Ekonom  
Information Technology and Services  
Used the software for: 1-2 years

### "Limeuser IS"

February 11, 2022

4.0

One system with all information instead of many as we had before

Pros

Easy to integrate to other systems. Easy to add new fields when necessary. Good views on each tab that you can filter and see exactly what you want.

Cons

Sometimes the view is not updating automatically, you have to push a button to update

Reason for choosing Lime CRM

Easier to work with and cheaper

Review Source

Response from Lime Technologies

March 21, 2022

Thank you for reviewing Lime CRM, Ingela!

KR

Kimmo R.  
Product manager  
Food Production  
Used the software for: 1-2 years

### "CRM, value of customer information"

March 2, 2022

5.0

Work flow control is easier and work load lighter, not much but still. :)

Pros

Easy to implement and start with. Sharing and controlling outward offers and agreements has been valuable for our organisation.

Cons

Some problems when connecting teams or group of people to the projects.

Reason for choosing Lime CRM

We had some good experiences from Lime light program with our subsidiary BAMACH Oy

Review Source

Response from Lime Technologies

March 21, 2022

Thank you for the review, Kimmo!

RT

Rikard T.  
VD  
Consumer Services  
Used the software for: 2+ years

### "Very good CRM"

February 10, 2022

5.0

Pros

Easy to learn and use Very good support by phone

Cons

Open a lot of Windows, and no logout button

Review Source

Response from Lime Technologies

March 21, 2022

Thank you for the review and for the feedback, Rikard! Best, your friends at Lime

MF

Milja F.  
Marketing Director  
Wholesale  
Used the software for: 2+ years

### "Lime"

February 5, 2021

5.0

Pros

Lime is very simple to use and you easily find what you looking for.

Cons

Background system Lisa is not working always as it should - it is not fully reliable.

Review Source

Response from Lime Technologies

March 21, 2022

Thank you for the review, Milja! We appreciate your feedback and will forward your comments to the ones responsible for LISA. Best wishes, your friends at Lime

FT

Frida T.  
Marknadskoordinator  
Building Materials  
Used the software for: 2+ years

### "Very satisfied"

February 10, 2022

4.0

We have better control over the development of our customers and the contact information is updated.

Pros

A product layout that gives you a great overwiev and that is easy to use.

Cons

nothing in particular. We are satisfied with the greater part of it.

Reason for choosing Lime CRM

The look of it and the simplicity of it while using it.

Review Source

Response from Lime Technologies

March 21, 2022

Thank you for reviewing Lime CRM, Frida!

PS

Petra S.  
Företagsmäklare  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "LIme CRM great for keeping track of your customer relations"

February 4, 2021

4.0

I find it easy to understand and to use

Pros

I like the way I can keep track of what has been done and said. Also the possibility to download documents that are connected to the customer or buyer.

Cons

I find the setup with possible choices to be a bit hard, but I think that the setup is made in cooperation with my employer. I would like to use the marketing tool and to be able to connect customers to more than one of our businesses for sale.

Review Source

Response from Lime Technologies

March 21, 2022

Hi Petra and thank you for reviewing Lime CRM! We have great tools for marketers and are happy to take a discussion about the possibilities for you to use them. Don't hesitate to reach out to us to talk more! All the best, your friends at Lime

Pedro L.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Great CRM but not perfect"

February 26, 2024

4.0

Pros

The fact that it is clean in terms of UI is a plus and the integrations it allows out of the box are also good

Cons

We worked with a customer that was using this and we integrated it with a platform the customer was using, we felt at that time some difficulty getting immediate support from Lime CRM team but they were nice though

Review Source

HW

Henrik W.  
Investment Manager  
Financial Services  
Used the software for: 2+ years

### "Lime CRM review"

September 6, 2023

4.0

Pros

Easy to set up and use, very good support. The team understood our needs and challenges. Good value for money

Cons

Not as flexible as other CRM system, more of a standard system

Review Source

JH

Jerry H.  
KAM/Bakery & Confectionary/Test baker  
Food & Beverages  
Used the software for: 1-2 years

### "Works as it should! "

September 6, 2023

4.0

Pros

Easy to use, and have those things that we need.

Cons

You should make some app, it would be better!

Review Source

CF

Carolina F.  
Office- & eventmanager  
Real Estate  
Used the software for: 2+ years

### "Lime CRM"

September 6, 2023

4.0

Pros

It´s easy to use and work great with our business.

Cons

The layout is not so nice, not so modern.

Review Source

MH

Mika H.  
Communications and marketing designer  
Medical Devices  
Used the software for: 2+ years

### "Review"

September 13, 2023

4.0

Pros

Integration with Lime Newsletter is good.

Cons

The desktop application is a bit outdated.

Review Source

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