Who Uses This Software?

Small to medium sized businesses with a B2B selling model and non-transactional sales model (longer sales cycles). Typically 5-50 users.

Average Ratings

3 Reviews

  • 3.5 / 5

  • 3 / 5
    Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Deployment
    Cloud, SaaS, Web
  • Support
    Business Hours

Vendor Details

  • Zurmo
  • www.zurmo.org
  • Founded 2010

About Zurmo

Zurmo, Inc. is the CRM company behind the Zurmo Open Source Project. The company develops, supports, and offers CRM solutions for Zurmo Commercial customers. Zurmo, Inc. is redefining the way Customer Relationship Management is used. Our team is driven by the common goal of building and supporting a better Open Source CRM solution based on rock solid engineering and progressive user adoption methodologies.

Zurmo Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Zurmo Reviews Recently Reviewed!

Solid open source CRM

Oct 06, 2018

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Zurmo provides a free, open source CRM platform. This was invaluable to us, as it allowed for us to customize it without paying high premiums. As a basic CRM, it functions well. I liked all the ways it could be customized to meet our business needs.

Cons: For any kind of decent support, you need to pay for it. This is par for the course, however. Also, the updates for the free version lagged behind the paid. On top of that, we heard that development is ceasing, which caused us to move to another product.

Overall: Zurmo was a good entry point for us into the CRM world. I liked it. My team was lukewarm about it. There are better products out there- check out Hubspot.

May 08, 2018

Mar 17, 2017

3 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not