SoftSols Group

Agility

4.5 / 5 8 reviews

Who Uses This Software?

SoftSols have over 30 years experience in providing software solutions to improve work and information flow across a variety of sectors including manufacturing, facilities, distribution and utilities


Average Ratings

8 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • SoftSols Group
  • www.softsolsgroup.com
  • Founded 1983
  • United Kingdom

About Agility

Agility is a simple to use, yet powerful software delivering CMMS, CAFM and IWMS solutions. Used by organisations large and small across manufacturing, facilities, healthcare, transport and services. Agility enables you to manage production downtime, control labour and inventory costs and gives you visibility of asset and people performance. Agility Mobile Solutions gives you on/offline system access to all field and site roaming teams facilitating quick completion times and satisfied customers.


Agility Features

  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Agility Reviews Recently Reviewed!

Prioritises our maintenance efforts to make sure equipment is up and running when we need it

Nov 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Nice charts display information in easy to understand views Support staff are excellent We have non computer employees using the computers safe

Cons: Different pricing models for the software Although the software is easy to use, more documentation/videos online would be welcome

Agility on an oil terminal

Oct 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User-friendly. Easy to interrogate (if people use the system correctly) and find information/history

Cons: User permissions/access rights seems difficult to manage Often a lot of manual intervention - updating PPMs etc that perhaps could be automated

A quick and easy reference to what is going on in our world of Asset care

Oct 19, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: An all round Package which encompasses the needs of our business now and in the future

Pros: The Ability to personalize Agility to suit the needs of our business has been by far the greatest benefit to us in terms of offering straight forward functionality to our engineers and to allow us immediate access to what is what is happening at any time with our assets in terms of jobs carried out and time spent. Enables us to capture any condition monitoring trends and helps with continuous improvement opportunities.

Cons: Some of the management reports are not clear where they get the information from, have to spend some time digging into this.

My CMMS Journey

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Very interested in the coming changes that look to be coming. Enjoyable journey with SSG.

Pros: System is available anywhere when hosted so never tied to one place/office. Multiple sites can be viewed easily. Easy to search in scan-screens with exporting ability, relatively easy entry for engineers. Mobile solution which has just took a big step forward in V8 Good working relationship with your team.

Cons: Reports need reviewing/updating although with the introduction of BI tools this may(?) not be as important. Planning screen needs updating to bring in line with competitors.

Determined Softsols help achieve a challenging go-live date

Oct 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Agility is a comprehensive system and Softsols have had huge success with it. Our ambition is to work with Softsols to improve the product with regards to asset management standards and to enable better access to our data for analytics. The team at Softsols are friendly, approachable and really understand our business. We look forward to a long relationship where we set the standard for asset management and operations.

Pros: Softsols' provided their most experienced technicians worked along side our team to ensure we hit our go live date. We provided our own data scientists as we need to combine data from a number of different system then transform the data into a format suitable for Agility; Softsols provided us with unrepresented access to the database which resulted in a complete system on day one. Softsols accommodated a number of late changes on the financial side of the system which was a huge plus.

Cons: This is difficult as we are happy with the outcome of the project however, we could have achieved more had the team been more ambitious and worked with us to introduce some of the software changes we wanted. Now that the system is live it needs to go through our change control process which does slow things down. It's about taking those opportunity while you can.

Control at your fingertips

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Agility has become an invaluable part of our maintenance operation. It has proved itself on many occasions when using work history to iron out repetitive problems, as well as producing useful KPI reporting.

Pros: Easy to use Task Scheduler Good History Reporting Useful Reports on Labour Utilisation Helpful Stores Inventory

Cons: Inability to Print latest Adobe PDF attachments Poor Global Search Facility Inability to delete redundant/incorrect inventory locations

Agility maintenance system

Oct 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: The Agility system is enabling our operations to raise jobs with the maintenance team using the internet help desk function, this is ensuring we are capturing more of the reactive work type completed by our maintenance team.

Pros: Agility is easy to set up and use straight out of the box with limited training required. The standard range of functionality and mobile enabled app makes it a must in any fast moving maintenance environment.

Having the correct tools

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Agility has improved the way we work massively, at a click of the mouse we can see everything we need. This makes life so much easier when being audited for compliance :)

Pros: The functions and reports Agility will produce are a real benefit to our department. SoftSols help desk and telephone support is a credit to them.

Cons: Some forms should be linked to each other, but once highlighted SoftSols are on the ball and it can be changed