Who Uses This Software?

We serve a wide array of small to mid-sized organizations with one or more locations. Some examples include: hospitality, grocery stores, healthcare, parks & rec, universities, and many more.


Average Ratings

18 Reviews
Value
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Orbital Shift
  • www.orbitalshift.com
  • Founded 2009
  • United States

About Orbital Shift

Orbital Shift is an online staff engagement and management platform that revolutionizes the way businesses of any size manage their workforce. We combine the powers of shift scheduling, employee communication and a web/mobile time clock to help employers save 10% or more on direct labor cost. No more missed shifts. No more miscommunication. No more unplanned overtime. Simple and powerful!


Orbital Shift Features

  • Automated Scheduling
  • Calendar Management
  • Employee Database
  • Reporting/Analytics
  • Schedule Distribution
  • Shift Swapping
  • Time Clock
  • Vacation/Leave Tracking
  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking

Orbital Shift Reviews Recently Reviewed!


The best time-management service we have used!

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to communicate directly with employees through the service to get shifts covered or request time off is one of the coolest features. Everything about Orbital Shift is simple, yet powerful. It is very easy to schedule shifts for each department, or even multiple locations (we only have one location, so I haven't checked out that part). Moving shifts around is a quick drag-and-drop process, and you can even create recurring shift "templates" for shifts you know you need covered in any given week to make sure you don't schedule short. Copying a weekly department (or entire location) schedule is only a few clicks away. Employees can view their schedule and make requests from anywhere in the world. They can even clock-in and -out on their phones, so you don't need to use a dedicated device at work. You can setup geo location locking by either address or lat long, or network location locking to make sure employees can clock-in and -out only at work locations you specify while using their device. There is an extensive list of reports for payroll or other monitoring, and you can even export to QuickBooks to take much of the work out of processing payroll. Possibly the most important factor in deciding which product to use is the quality of support. Whenever we have had a problem or question, their support team has always been extremely helpful and very quick to respond and resolve issues; top-notch!

Cons: With Orbital Shift, downtime or performance issues are very rare, but hiccups happen, as with every cloud-based service. They have an opt-in notification system that will provide you with on-going status updates until everything is resolved, should a problem arise.

Overall: Better monitoring of employee time management, saved time working on schedules and processing payroll, freed-up management from having to go to a computer every time we need to look-up any shift info, all of which help to save our company money.

Signing up for this service has dramatically changed our scheduling. It went from painful to easy!

Dec 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It takes the onus off of the person scheduling to ensure that they get shifts created and implemented around staff's availability. We have a lot of students with crazy schedules - they are responsible through Orbital in communicating that to us, rather than our previous system of trying to track all of their availability changes on paper or through email. It dramatically streamlines everything about scheduling, from creating it to maintaining it to ensuring that all works within our limited budget. I helped implement this software and can honestly say that where it took me at least 4-6 hours per week to get our schedule created and changed to reflect changes in availability in the old way, changing to Orbital cut that down to probably 1-2 hours. The ease that people can see their schedules and we can modify them is a great feature. We also use the time clock functionality, again a huge time savings in terms of creating reports for payroll. Lastly, we have a dynamic range of programs that utilize the same staff - being able to schedule them accurately for things that happen in our venue as well as off-site is terrific.

Overall: As for the above, I have personally recommended this software whenever applicable to meet the needs of other organizations that have to schedule staff - even at conferences on the other side of the country. The greatest benefits have been clearer communication of scheduling, large time savings in creating and managing schedules, and overall better clarity of our needs and budgeting at a glance.

We have been using Orbital Shift for many years for 200-plus employees in different buildings.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Facilitates easy scheduling for even complex companies like ours. Takes the onus of shift coverage off managers (mostly). Quickly accessible from basically anywhere in real time. Easy to filter information that can be used to analyze labor. Serves as a solid record of what schedules looked like in prior months or years that can be viewed in seconds. Doubles as a communication tool to push reminders and messages to entire groups of employees either as they clock in or immediately as needed. Customer support follows up quickly when contacted. We've had few issues with the product but they're on it. More typically, we have suggested ideas for development which are taken into consideration.

Cons: I manage managers and we'd all like to see a mobile app version that is geared towards how we need to use Orbital Shift. You can access the desktop mode from your phone which works best from that standpoint but it requires enlarging the view and a lot of scrolling around. Not a ginormous problem but we're hopeful to have a manager app since managers are the ones that tend to use the tool most. And we are not always near our computers so a version that moves around as much as we do would be great!

Great scheduling and time keeping program with the added benefit of employee and labor management!

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I like most is that the entire property's schedules are available at our fingertips - we can see who is on shift, who is scheduled, and who is off anywhere on the property. I also love that Orbital Shift helps us control our payroll dollars in so many ways - employees cannot clock in more than 10 minutes early (you set the minutes), have to be scheduled to clock in, and as long as you enter all of the correct information, the program will calculate your payroll dollars per week (or pay period). Orbital Shift is user friendly on the administrative side, as well as the employee side for time keeping. The features of being able to request a cover for your shift and having that go out to all available employees, with the ability to request the shift is also an asset for the food & beverage side of our business.

Cons: We are located in a rural location, if the internet or power is down, our time clock is down. That's not anything against the software, it's just matter-of-fact for our internet based programs (we use three) and our location.

My experience with Orbital Shift has nothing but excellent. They offer local and friendly support.

Dec 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: From a management stand point, Orbital Shift is not only user-friendly, it saves me hours each week on payroll and scheduling. The scheduling templates keep you from making scheduling mistakes and allows for scheduling consistency. Employees are able to create "time off" requests, shift change requests, and unavailable time, which allows, me to accurately schedule. The export option makes the payroll process efficient and precise. I would use Orbital Shift for ease of payroll alone; all the clocking system benefits it offers are an added bonus. Orbital Shift allows employees to communicate scheduling issues between themselves, while keeping management aware of it all. Orbital Shift has been a valuable asset to our business.

Cons: Orbital Shift is constantly making improvements, which can cause occasional glitches in the software. However, the team usually makes an attempt to contact you directly whenever there are any malfunctions.

Overall: This software was user friendly and allowed me to review a business personally, instead of using generic answers.

Wonderful! It has been a game changer using Orbital Shift to help us manage our employees!

Dec 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Orbital Shift is a very versatile program that allows the user to customize settings and structure to meet the needs of their business. The robust nature of this program also allows for convenient workflow through the entire scheduling and payroll process. From setting up an employee, to scheduling and swapping shifts, to coding payroll correctly depending on work performed it is all easily managed within this one program.

Cons: Because this program allows for many levels of customization to meet a company's needs, it can be time-consuming to set up correctly to be the most efficient in their case. But the time is quickly made up once the program is up and running!

Capterra-loader

Easy to use and convenient for accessing my work schedule

Dec 07, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Orbital Shift made my work schedule experience much more positive. I used it as a staff member at several busy restaurants.

What made my life easier was no longer having to come or call to find out my schedule. I also did not have to deal with calls while on shift from people needing to know their schedule.

Shift change requests were easy to make and because managers received notifications for requests I knew that everything was tracked and legitimized. No more word of mouth schedule changes or conflicts.

Cons: At the time of using this software it was the first instance of going from a paper schedule to a software application.

It is difficult to find cons with changing from pen and paper to database managed interactions.

I suppose accessibility and the learning curve of a change would have to be the biggest con but the system has an intuitive UX and on-boarding support so its not much of a con.

Overall: It is a simple way to track and manage your works schedule. It optimizes your day by taking hourly scheduling organization and management out of your hands.

Orbital Shift has eased the burden of scheduling and payroll

Dec 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It allows my staff the ability to manage their own schedule online, easily requesting time off and getting shifts covered. It has been easy to train staff to use Orbital Shift and has increased employee engagement and productivity. Additionally, it saves me time spent on scheduling staff and payroll that I can put to other areas of management.

Cons: Printing a hard copy of the schedule takes a little more time. The ability to customize how you print is a nice feature, it just requires more steps and takes longer.

Simple, reliable, efficient scheuling software that makes scheduling in the food industry a dream.

Dec 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the ability to copy and paste schedules from week to week. This is a huge time saver and makes the process much quicker. I also like the fact that shift requests can be peer to peer w/ admin only approving the request.

Cons: I wish the printing of the actual schedule was more detailed. We want to be able to post the schedule as you see it online and there are a few things missing compared to the online schedule that you see when logged in.

Orbital shift makes scheduling for my 45 employees a breeze!

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I employ a large amount of students, not having to remember or have notes on all of their class schedules, or other time off requests is amazing.

Cons: It might be a little to easy for an employee to ask for time off. What would be great is if they had to get some sort of an approval to put in for more than like 3 days or maybe that is a setting an administrator could customize.

Overall: It save countless hours of my time!

Orbital Shift has made it easy and convenient to use my schedule on the go or at my computer.

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The software is user friendly and makes it easy to see my schedule, make schedule requests, and create cover requests for other employees to see. The customer service team processes my issues in a timely manner and is always pleasant with our interactions. They also check back to make sure my issue was resolved and if I need further assistance.

Great Product. A real time saver

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great option for both management and employees. Very easy and effective way to ensure everyone is on the same page with scheduling.

Cons: Not much here. Sometimes some functions are not as easily found as others, but once you know where to look it seems intuitive.

Overall: Time Saver, accountability.

Orbital shift has streamlined our scheduling process immensely. I highly recommend it.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to communicate with employees on shift request coverage and be able to see what each department is spending compared to what they have been allocated is an invaluable feature.

Overall: Its functionality is perfect for what we need.

Very professional staff and they always respond immediately to questions or concerns

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: After one training session, each of our department managers can easily create and manage their staff. The communication via text and email is essential and the labor budgeting is accomplished easily.

PEAK GFM Review

Aug 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The features are relevant to our department. When we utilize them, it makes shift processes much easier.

Cons: There needs to be a way to communicate shift coverage. A notification should be sent to all eligible subs when a shift is covered, so everyone knows there are no outstanding shifts.

Overall: Rep has been a huge help. We appreciate his availability and willingness to teach us how to use the software.

Easy to use tool that allows our company and employees to keep schedules on track.

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: First off, the customer support is the way it is supposed to be. Responsive, friendly, and a get it done attitude makes troubleshooting a breeze.

Cons: I wish there was a notification for when folks pick up shifts that are generally not theirs. this would help to ensure that irregular shifts are remembered.

I love using Orbital Shift! Getting a shift covered is a breeze!

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like being able to view my schedule from my phone, easily posting when I need a shift covered, and getting a text right to my phone that a shift is available for me to pick up.

Cons: I would say that the interface could use some love to give it a more modern look. It looks a bit like it's from the 90's.

Heebs review

Aug 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ability to import my payroll data directly to my quickbooks program.

Cons: The way we have to set up Sunday pay - also the special dates such as holidays can only be put in one at a time. In other words, July 4th is the same every year so it would be nice to have that set up as holiday pay indefinitly

Overall: I think the system is great. The ease for my staff to clock in and out on the tablet is wonderful. The staff at OS and customer support is great as well.