---
title: "OnTheClock Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about OnTheClock Software - reviews, pricing plans, popular comparisons to other Time Clock products and more."
source_url: "https://www.capterra.com/p/130009/OnTheClock-com/"
page_type: "product"
language: "en"
publication_date: "2026-10-07"
---

# 

 OnTheClock Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 7, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OnTheClock

## What is OnTheClock?

OnTheClock is a comprehensive employee time clock, scheduling, and payroll solution specifically designed for small and medium-sized businesses. It enhances timecard accuracy and ensures compliance with time tracking, payroll, and tax laws. Launched in 2004, this user-friendly platform simplifies employee time tracking, allowing businesses to save time and improve payroll efficiency. By collecting time data in real-time, OnTheClock enables managers to monitor employee productivity and attendance seamlessly. OnTheClock caters to a diverse range of industries that require accurate time tracking for payroll and employee management. It is particularly beneficial for businesses with hourly employees and offers features that streamline payroll processes while reducing the likelihood of errors. With its robust time clock capabilities, OnTheClock helps businesses maintain compliance with labor laws while providing employees with a reliable way to track their hours worked.

## What is OnTheClock used for?

[Time Clock](https://www.capterra.com/time-clock-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)[Payroll](https://www.capterra.com/payroll-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 808 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

1%

Pros & cons

Straightforward time tracking experience

Intuitive and accessible design

Punch management challenges

Limited customization and settings clarity

Contact vendor  
for pricing

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Attendance Tracking / 2026
-   Employee Scheduling / 2026
-   Time Clock / 2026
-   Time Tracking / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Payroll / 2025
-   Time Clock / 2025

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OnTheClock?[Manage this product listing](https://www.g2.com/products/ontheclock-employee-time-clock/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OnTheClock

4.7 (808)

VS.

[4.6 (5,318)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (808)

Ease Of Use

4.7 (5,318)

Value For Money

4.8 (736)

Value For Money

4.5 (5,075)

Customer Service

4.7 (704)

Customer Service

4.6 (5,089)

## OnTheClock alternatives

Highest Rated

[4.9 (4,885)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (1,131)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/)

Starting price

$4.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (1,911)](https://www.capterra.com/p/155467/ClockShark/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (1,400)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/130009/OnTheClock-com/alternatives/)

## FAQs about OnTheClock

Overview

### What problems does OnTheClock solve?

OnTheClock solves manual timesheet errors, scattered employee hours across locations, and the hassle of tracking PTO, breaks, mileage, and job-specific labor in separate systems. Small business owners, office managers, payroll admins, and field-service teams use it to monitor remote staff, verify punches with GPS, and speed payroll processing.

Answer based on 447 reviews

Overview

### Which roles and teams benefit most from OnTheClock?

OnTheClock is most used by business owners, executives, office managers, and finance or administrative teams that need simple time tracking and attendance control. Operations and practice managers use it to schedule staff and monitor hours, while bookkeepers, accountants, and reception staff rely on it to support payroll accuracy and daily workforce coordination.

Answer based on 786 reviews

Overview

### What company size and industries is OnTheClock built for?

OnTheClock is designed for businesses of all sizes, but reviewer data shows it is used mainly by small businesses at 97%, with limited midsize at 2% and enterprise at 1%. Its strongest industry presence is in Hospital & Health Care and Construction, both at 8%, followed by Insurance at 7%.

Answer based on 798 reviews

Features and Usability

### What are the key features of OnTheClock?

OnTheClock includes core time tracking features like clock in/out, online punch cards, timesheet management, and overtime calculation. Differentiators include mobile access with GPS and geofencing, payroll integration and export, PTO and leave tracking with approvals, plus employee scheduling and real-time punch alerts for multi-location teams.

Answer based on 350 reviews

Integrations

### Which third-party tools and platforms does OnTheClock integrate with?

OnTheClock integrates with Gusto and QuickBooks Online, with reviewer mentions also noting Zoho Inventory. Official integrations extend payroll and accounting coverage to ADP Workforce Now, Paychex, Paylocity, QuickBooks Enterprise, QuickBooks Online Advanced, Sage Payroll, and Square Payroll, making payroll syncing the main integration focus.

Answer based on 36 reviews

Getting Started and Support

### How easy is it to onboard and train a team on OnTheClock?

OnTheClock is quick to onboard for most employees, with a simple interface that staff often learn with little or no training. It offers live online sessions, webinars, documentation, and videos. Managers usually adapt quickly, while admins handling timesheets, reports, or configurations may need more time and occasional support.

Answer based on 22 reviews

Getting Started and Support

### What customer support options does OnTheClock offer, and how do users rate the experience?

OnTheClock offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, easy to reach, and helpful, often mentioning quick answers from real people by phone or chat. A few report occasional slower replies, uneven agent knowledge, or less professional interactions.

Answer based on 165 reviews

Security

### How does OnTheClock handle data security and access control?

OnTheClock uses role-based permissions, password setup and resets, email verification, audit trails for timecard changes, location and IP monitoring, and security lock-down features. It also keeps data online, safe, and backed up. Some users report login lockouts, repeated password entry, and limited flexibility for approving unverified devices or forcing routine password changes.

Answer based on 21 reviews

## Who uses OnTheClock?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Straightforward time tracking experience

95% positive reviews out of 210

Most reviewers describe ease of use as a key benefit, highlighting intuitive navigation and minimal training.

Nadine M.

Account Manager, 11 - 50 employees.

"I use it for work and it is super straightforward and I can switch into the different job I'm working on easily."

Punch management challenges

46% negative reviews out of 59

Some reviewers find punch in/out features unreliable, with missed punches and editing difficulties causing frustration.

Natalia A.

Broker, 51 - 200 employees.

"Sometimes laggy and slow i wish it was easier to tell if youre punched in or not sometimes it wouldnt immediately update id have to exit app and go back in"

Intuitive and accessible design

94% positive reviews out of 64

Most reviewers indicate the user interface is clear, self-explanatory, and requires little guidance to operate.

Limited customization and settings clarity

49% negative reviews out of 49

Some users report settings and customization are confusing, with outdated design and difficulty locating specific options.

Marcus W.

Security, 51 - 200 employees.

"At times, it was difficult to find certain settings without looking through multiple menus."

Affordable solution for small teams

90% positive reviews out of 31

Most users report small business suitability, emphasizing cost-effectiveness and flexibility for limited staff.

## Features

AI summary

Based on 11,912 Time Clock reviews

Capterra data shows that buyers of time clock software rank the following features as their top priorities:

-   **Clock In/Out** (**66%** of reviewers rated this feature as critical)
-   **Employee Time Tracking** (**60%**)
-   **Timesheet Management** (**53%**)

OnTheClock supports all three features that reviewers rate most highly: **Clock In/Out**, **Employee Time Tracking**, and **Timesheet Management**. Together, these capabilities help businesses record work hours accurately, manage employee time more efficiently, and keep payroll records organized, allowing teams to track attendance, review hours worked, and process timesheets with greater confidence.

Clock In/Out

4.7 (163)

98.16% of 163 reviewers that rated this feature as important or highly important

With this capability, you can quickly and accurately record work hours from anywhere. Reviewers appreciate how effortless, reliable, and intuitive it is, noting its simplicity, clear interface, and accuracy. Some users mention occasional issues with punches not registering.

Employee Time Tracking

4.7 (70)

97.14% of 70 reviewers that rated this feature as important or highly important

Track and measure time worked for employees

Timesheet Management

4.6 (175)

93.14% of 175 reviewers that rated this feature as important or highly important

OnTheClock offers practical and straightforward timesheet management that helps you organize, review, and adjust hours easily. Users think it’s dependable, easy to navigate, and valuable for payroll and compliance. Many highlight the clarity, reporting, and PTO tracking.

Mobile Access

4.7 (197)

88.83% of 197 reviewers that rated this feature as important or highly important

It gives you the flexibility to track time remotely using your phone or tablet. Reviewers indicate mobile access is convenient, reliable, and essential for remote or field teams. Some users mention rare access issues, but most find it easy and accessible anywhere.

Payroll Management

4.5 (131)

80.15% of 131 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Reporting/Analytics

4.4 (92)

69.57% of 92 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

OnTheClock 89 features

### All Features
- 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Auto Update: Automatic update of information / software
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Time Capture: Automate recording of time to reduce human error
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Biometric Recognition: Facial or other physical recognition to confirm identity
- Break Management: Manage and track employee breaks
- Budget Tracking: Track actual spending to ensure it's in line with the planned budget
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Clock In/Out: With this capability, you can quickly and accurately record work hours from anywhere. Reviewers appreciate how effortless, reliable, and intuitive it is, noting its simplicity, clear interface, and accuracy. Some users mention occasional issues with punches not registering.
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Employee Time Tracking: Track and measure time worked for employees
- FMLA Administration: Track employee time off under the family and medical leave act (FMLA)
- Geofencing: Virtual perimeter for a real-world geographic area
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Labor Cost Calculator: Calculate labor costs associated with employing a workforce, including wages, salaries, benefits
- Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects
- Labor Management: Manage the attendance, schedule, and payroll of the labor workforce
- Leave Tracking: Manage and track employee attendance
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Messaging: Communicate using messages within the system
- Mobile Access: It gives you the flexibility to track time remotely using your phone or tablet. Reviewers indicate mobile access is convenient, reliable, and essential for remote or field teams. Some users mention rare access issues, but most find it easy and accessible anywhere.
- Mobile Alerts: Notifications via mobile devices
- Multi-Location: Manage and support multiple locations
- Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations
- Offline Time Tracking: Track employee and task times without internet connection
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Online Time Tracking: Track employee and task times using internet connection
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Payroll Integration: Facilitates integration with multiple third-party payroll systems
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Payroll Outsourcing: Delegate payroll processing to third party vendors
- Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more
- Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee
- Project Time Tracking: Measure time to completion or hours worked for projects
- Punch card: Clock in and out online or with a card
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Allocation: Assign available resources to various projects and tasks
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shift Management: Facilitate the scheduling and coordination of employee shifts
- Shift Scheduling: Schedule shifts via online calendars and available employees
- Shift Swapping: Managing and trading shift details between employees
- Sick Leave Tracking: Track and manage sick leave time
- Task Management: Create, manage and track all task activities and progression
- Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
- Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: OnTheClock offers practical and straightforward timesheet management that helps you organize, review, and adjust hours easily. Users think it’s dependable, easy to navigate, and valuable for payroll and compliance. Many highlight the clarity, reporting, and PTO tracking.
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees.
- Wage Garnishment: Automatically subtract garnishments from wages
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (801)

4.6

Based on 801 reviews

## Pricing

Value for money

4.8 (736)

Free Trial

OnTheClock

$5 base fee + $4 per employee

It includes:

-   GPS Tracking
-   Mobile and Online
-   Paid Time-off
-   Payroll and Project Reporting
-   Tools for Business

Value for money

4.8 (736)

4.8

Based on 736 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Gusto](https://www.capterra.com/p/131882/Gusto/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)[

Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[

RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[

Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)[

FOUNDATION](https://www.capterra.com/p/2032/FOUNDATION/)[

QuickBooks Money](https://www.capterra.com/p/170065/QuickBooks-Money/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (704)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (704)

4.7

Based on 704 reviews

## User reviews

Overall rating

4.7

Based on 808 reviews

Filter by rating

5(602)

4(169)

3(27)

2(7)

1(3)

Mentioned topic

Sorted by most recent

AM

Andrea M.

Para professional

Education Management

### "Happy customer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 6, 2026

Overall very happy. It’s easy to keep up with my time and clock in and out without any worry. Happy to use this app.

Pros

Easy to clock in and out and add notes. And has not had many problems. Use it morning at breakfast and lunch

Cons

Sometimes it won’t allow me to clock in. But it hasn’t happened often I just go in and add a note for when I did clock in

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 8, 2026

Andrea, thank you so much for taking the time to share this! It's great to hear that clocking in and out throughout your day, even during breakfast and lunch, has been such a smooth experience. We're sorry to hear about the occasional clock-in hiccup, and we appreciate you finding a workaround in the meantime. If it ever becomes more frequent, please don't hesitate to reach out to our support team so we can look into it for you!

KA

Kali A.

Case Manager

Alternative Medicine

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 6, 2026

All good. No complaints except sometimes I mysteriously can't access my account but it goes away quick.

Pros

It's so easy to use. It's my first time using this website as a clock in option for work and it's great.

Cons

Sometimes I don't understand why I can't have access to my account. It will tell me I can't access it but doesn't say why.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 8, 2026

Kali, thank you so much for sharing your experience and giving us five stars! It's great to hear that jumping into OnTheClock for the first time felt easy and natural. We do want to look into those occasional login hiccups you mentioned, so if it happens again and doesn't resolve quickly, please reach out to our support team and we'll get to the bottom of it right away.

JH

Jennifer H.

Director

Government Administration

### "New to On the Clock..."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

October 5, 2026

After switching over from another scheduling software, On the Clock will make payroll much easier. But the scheduling aspect is a little more clunky that I'm used to.

Pros

Pros: On the Clock keeps track of PTO time, Vacation time and Holiday pay! The look of the dashboard is very sleek.

Cons

Cons: For scheduling, I'd like to be able to click and drag shifts (or easily copy shifts by clicking & dragging). The look of the schedule on your phone or your desktop computer is confusing when there's multiple employees. Some grid lines would help a lot to separate days and employees! Also, there is no way to show open shifts to employees.

Switched from

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)

When I Work was no longer free and other departments were looking for a scheduling/payroll system.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BC

Brian C.

Warehouse Manager

Logistics and Supply Chain

### "OnTheClock is SOLID"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 5, 2026

Great thus far. It works and functions as it is designed to. Love using it for myself and other employees

Pros

Very easy to Navigate. We use it for basic measures for work. Mostly its for me to clock in and out. Sometimes other employees

Cons

It takes a while to update sometimes. When trying to get into the app, it can take some time to open up and work

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

Laborer

Transportation/Trucking/Railroad

### "OnTheClock Review- $25 Amazon Gift Card"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 4, 2026

Overall good experience. No problems except for the reset password link being broken and employees not being able to reset logins themselves if they are forgotten.

Pros

Easy to use, fast in and out of the time clock tabs to punch in and out during the day. Easy tracking for management and employees.

Cons

Forgot Password hyperlink/reset does not work. Management has to reset the password if employees forget.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SB

Sherry B.

Kindergarten

Education Management

### "Love on the clock"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 3, 2026

Very easy after you have the app. Love not having to keep up with my time on paper. It saves me from having to get a paper sheet.

Pros

So much easier to use. I love not having to turn in a paper copy. I am off on Monday's, that’s when our time cards are due.

Cons

When I’m not able to sign in. A few time I have not been able to sign in to clock in. I have to call the office to make sure they can sign me in.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KN

Kendrick N.

Peer support specialist

Mental Health Care

### "The best payroll software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2026

On the clock has been the most efficient payroll software I have ever used. My admin is expected to unlock more of the features

Pros

The non-complexity of the process. The ability to put notes that can be seen by the administrator. The break down of your clock in clock out process

Cons

There is nothing I didn’t like. It was expected to have to unlock certain features. You have to make sure you like the software before making a decision.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 8, 2026

Kendrick, thank you so much for sharing this! It's great to hear that the simplicity of the process and the ability to add notes for your admin have made OnTheClock such a positive experience for you. We're glad your team is already exploring more features, and we hope the software continues to meet your payroll needs for a long time to come.

KO

Kiley O.

Sterile pharmacy technician

Hospital & Health Care

### "New user here"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2026

Pros

Allows employees the flexibility to manage their own time cards from their user interface. It empowers employees to manage their own hours.

Cons

Errors can easily be made such as, double punches. I could also see how time theft could be an issue if someone was clocking in and not going to work.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 8, 2026

Kiley, thank you so much for taking the time to share your experience! We love hearing that the employee self-service features are making a real difference for your team. You raise some valid points about double punches and time theft, and we hear you. We do have built-in tools to help managers catch these issues, so feel free to reach out to our support team and we would be happy to walk you through those options!

RO

Roxxy O.

Registered Nurse

Hospital & Health Care

### "Review of on the clock"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2026

My experience has been amazing. I need to download the app so I can use the full experience. But when I use it at work it seems so easy to use and easy to check my times from work.

Pros

How fast it works. I enjoy just walking into work and just scanning my finger to clock in. It’s actually very convenient.

Cons

Some times I’ve had trouble with my finger being read correctly. It hasn’t happened many times just once honestly and it was a quick fix.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 25, 2026

Roxxy, thank you so much for sharing your experience! It's great to hear that the fingerprint clock-in has made your mornings that much smoother. Sorry to hear about that one hiccup with the finger read, but we're glad it was a quick fix! When you get a chance to download the app, we think you'll love having everything at your fingertips on the go.

Aleksandra G.

QA

Computer Software

### "Great for time tracking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2026

Pros

Ease of use, great user interface Just couple of clicks to check in and check out App doesn’t take much space

Cons

All good so far It’s very easy to navigate, but I don’t use lots of features just checking in and out

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 15, 2026

Aleksandra, thank you so much for sharing this! We put a lot of thought into keeping the interface clean and intuitive, so it really means a lot to hear that checking in and out feels effortless for you. And hey, sometimes simple is exactly what you need, but whenever you're curious to explore more, we're always here to help you get the most out of OnTheClock.

[View all Reviews](https://www.capterra.com/p/130009/OnTheClock-com/reviews/)

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