# OnTheClock Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OnTheClock Software - reviews, pricing plans, popular comparisons to other Time Clock products and more.

Source: https://www.capterra.com/p/130009/OnTheClock-com

---

# 

 OnTheClock Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OnTheClock

## What is OnTheClock?

OnTheClock is a comprehensive employee time clock, scheduling, and payroll solution specifically designed for small and medium-sized businesses. It enhances timecard accuracy and ensures compliance with time tracking, payroll, and tax laws. Launched in 2004, this user-friendly platform simplifies employee time tracking, allowing businesses to save time and improve payroll efficiency. By collecting time data in real-time, OnTheClock enables managers to monitor employee productivity and attendance seamlessly. OnTheClock caters to a diverse range of industries that require accurate time tracking for payroll and employee management. It is particularly beneficial for businesses with hourly employees and offers features that streamline payroll processes while reducing the likelihood of errors. With its robust time clock capabilities, OnTheClock helps businesses maintain compliance with labor laws while providing employees with a reliable way to track their hours worked.

## What is OnTheClock used for?

[Time Clock](https://www.capterra.com/time-clock-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)[Payroll](https://www.capterra.com/payroll-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 754 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

1%

Pros & cons

Effortless time tracking experience

Intuitive and accessible design

Punch management challenges

Limited customization options

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

-   Attendance Tracking / 2026
-   Employee Scheduling / 2026
-   Time Clock / 2026
-   Time Tracking / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Payroll / 2025
-   Time Clock / 2025

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OnTheClock?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ontheclock.com&name=OnTheClock)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OnTheClock

4.7 (754)

VS.

[4.6 (5,247)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (754)

Ease Of Use

4.7 (5,247)

Value For Money

4.8 (687)

Value For Money

4.5 (5,007)

Customer Service

4.7 (653)

Customer Service

4.6 (5,022)

## OnTheClock alternatives

Highest Rated

[4.9 (4,793)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (1,124)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/)

Starting price

$4.49

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (3,041)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.4 (1,281)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/130009/OnTheClock-com/alternatives/)

## FAQs about OnTheClock

Overview

### What problems does OnTheClock solve?

OnTheClock solves manual time-card errors, scattered employee hours, and slow payroll prep by giving teams simple clock-ins, mobile and GPS-based punches, PTO tracking, and job-level hour reporting. Small businesses, office managers, field crews, nonprofit teams, and multi-location employers benefit most from faster approvals, cleaner records, and better attendance visibility.

Answer based on 418 reviews

Overview

### Which roles and teams benefit most from OnTheClock?

OnTheClock is most used by business owners, executives, office managers, and operations leaders who need simple employee time tracking and attendance oversight. Finance and administrative teams use it to support payroll, job costing, and recordkeeping, while front-office staff and supervisors rely on it for scheduling visibility, shift accuracy, and daily workforce coordination.

Answer based on 740 reviews

Overview

### What company size and industries is OnTheClock built for?

OnTheClock is built mainly for small businesses, which account for 97% of reviewers, with strongest use in Hospital & Health Care and Construction at 8% each. It is designed for businesses of all sizes tracking employee hours for payroll, though reviewer use from midsize firms is 2% and enterprises 1%.

Answer based on 752 reviews

Features and Usability

### What are the key features of OnTheClock?

OnTheClock includes core time tracking features like clock in/out, employee time tracking, timesheet management, and payroll reporting. Differentiators include mobile access with GPS and geofencing, employee scheduling, PTO and leave tracking, and manager approval workflows. Reviewers also frequently mention employee management and customizable reports for payroll and attendance oversight.

Answer based on 332 reviews

Integrations

### Which third-party tools and platforms does OnTheClock integrate with?

OnTheClock integrates with 10 third-party tools, with reviewer-cited connections to QuickBooks Online, Gusto, and Zoho Inventory. Its catalog also includes ADP Workforce Now, ADP Resource, Paychex Flex, Paylocity, QuickBooks Enterprise, Sage Payroll, and Square Payroll, with payroll integrations forming the main ecosystem.

Answer based on 34 reviews

Getting Started and Support

### How easy is it to onboard and train a team on OnTheClock?

OnTheClock is quick to onboard for most teams, with live online sessions, webinars, videos, and documentation available for training. Employees and nontechnical staff usually learn clock-in and basic time tracking with little or no instruction, while managers and admins may need more time for timesheets, dashboard navigation, and configuration.

Answer based on 22 reviews

Getting Started and Support

### What customer support options does OnTheClock offer, and how do users rate the experience?

OnTheClock offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, easy to reach, and helpful, often noting quick answers from real people and effective setup help. A smaller number report occasional slower replies, uneven agent knowledge, or isolated unprofessional interactions.

Answer based on 162 reviews

Security

### How does OnTheClock handle data security and access control?

OnTheClock uses role-based permissions, security lockdown settings, email/password logins, password resets, audit trails for timecard changes, and location controls such as GPS tracking, punch-location tracking, and unverified IP alerts. Data is described as safe and backed up online, though some users report login lockouts, password issues, and privacy concerns around GPS visibility.

Answer based on 21 reviews

## Who uses OnTheClock?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 180 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 180 reviews

Administrative

29%

Administrative

29%

Health & Medical

14%

Sales & Business Development

9%

Customer Services & Support

6%

Others

42%

Top industries

Based on 180 reviews

Hospital & Health Care

29%

Health, Wellness and Fitness

22%

Medical Practice

17%

Non-Profit Organization Management

17%

Other

15%

## Pros and Cons

Effortless time tracking experience

95% positive reviews out of 190

Most reviewers describe ease of use as a major benefit, highlighting quick setup, minimal training, and intuitive navigation.

Sheldon M

Fabricator, 51 - 200 employees.

"I also really like that the app keeps it simple from having to go out of the way in the shop in the morning/afternoons"

Punch management challenges

47% negative reviews out of 51

Some users report punch in/out can be confusing, slow, and difficult to correct if mistakes occur.

Intuitive and accessible design

93% positive reviews out of 55

Most users report the user interface is straightforward, easy to understand, and requires little instruction to operate.

Limited customization options

50% negative reviews out of 46

Some reviewers describe settings and customization as confusing, outdated, and lacking advanced personalization or seamless updates.

Jose M

Call Agent, 11 - 50 employees.

"Sometimes the interface does not update properly and after you check out or in, it does not change the legend on the status."

Affordable for small companies

90% positive reviews out of 31

Most reviewers indicate small business suitability, emphasizing low cost, flexibility, and essential features for smaller teams.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.7 (155)

86.45% of 155 reviewers that rated this feature as important or highly important

With mobile access, you can track time and clock in from anywhere using your phone, which is especially helpful for remote and field employees. Reviewers appreciate the flexibility, reliability, and convenience, noting it makes time tracking easy and accessible on the go.

Timesheet Management

4.6 (150)

93.33% of 150 reviewers that rated this feature as important or highly important

OnTheClock offers practical timesheet management that helps you organize, review, and adjust employee hours easily. Users think it streamlines payroll, ensures accuracy, and makes compliance straightforward, with reports that are easy to download and interpret.

Clock In/Out

4.7 (130)

98.46% of 130 reviewers that rated this feature as important or highly important

It gives you a simple and efficient way to record work hours, whether in the office or remotely. Some reviewers find clocking in and out quick, accurate, and easy to use, highlighting its reliability and clear interface for daily use.

Payroll Management

4.5 (121)

78.51% of 121 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Reporting/Analytics

4.4 (79)

65.82% of 79 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Self Service Portal

4.7 (73)

73.97% of 73 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

OnTheClock 89 features

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatic update of information / software

Automatically create schedules based on business needs or employee availability and qualifications

Automate recording of time to reduce human error

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track billable hours and/or non-billable expenses for work performed

Create, manage, and send invoices or bills to customers

Facial or other physical recognition to confirm identity

Manage and track employee breaks

Track actual spending to ensure it's in line with the planned budget

Track and manage schedules and meetings via an integrated calendar

It gives you a simple and efficient way to record work hours, whether in the office or remotely. Some reviewers find clocking in and out quick, accurate, and easy to use, highlighting its reliability and clear interface for daily use.

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Import and export data to and from software applications

Digitally deposit correct payroll amounts into individual employee's bank accounts

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Assign working shifts or tasks to employees based on their availability

Track and measure time worked for employees

Track employee time off under the family and medical leave act (FMLA)

Virtual perimeter for a real-world geographic area

Automates core HR functions such as talent management, employee evaluation and learning management

Calculate labor costs associated with employing a workforce, including wages, salaries, benefits

Report on the allocation and distribution of labor costs across projects

Manage the attendance, schedule, and payroll of the labor workforce

Manage and track employee attendance

Identify the physical location of an individual, asset, device, etc.

Communicate using messages within the system

With mobile access, you can track time and clock in from anywhere using your phone, which is especially helpful for remote and field employees. Reviewers appreciate the flexibility, reliability, and convenience, noting it makes time tracking easy and accessible on the go.

Notifications via mobile devices

Manage and support multiple locations

Different tiers of pricing and billing for different employees and situations

Track employee and task times without internet connection

Track/log the amount of time employees worked per job using a timer

Track employee and task times using internet connection

Manage and record overtime hours for hourly employees

Facilitates integration with multiple third-party payroll systems

Manage employee salary processes, data, taxes, and records administration efficiently

Delegate payroll processing to third party vendors

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Measure time to completion or hours worked for projects

Clock in and out online or with a card

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Assign available resources to various projects and tasks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Assign and distribute work schedules to individual employees or teams within an organization

Online portal through which end users can access the system, manage tasks, or obtain information

Facilitate the scheduling and coordination of employee shifts

Schedule shifts via online calendars and available employees

Managing and trading shift details between employees

Track and manage sick leave time

Create, manage and track all task activities and progression

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

OnTheClock offers practical timesheet management that helps you organize, review, and adjust employee hours easily. Users think it streamlines payroll, ensures accuracy, and makes compliance straightforward, with reports that are easy to download and interpret.

Track and interpret metrics on the usage of company resources

Request, track, and manage time off requests and vacation time

Automatically create and distribute W-2/1099 tax forms to employees.

Automatically subtract garnishments from wages

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (747)

4.6

Based on 747 reviews

## Pricing

Value for money

4.8 (687)

### Starting price

Free trial available

Value for money

4.8 (687)

4.8

Based on 687 reviews

## Integrations

[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Gusto](https://www.capterra.com/p/131882/Gusto/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)[

Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)[

Sage Payroll](https://www.capterra.com/p/215768/Sage-Business-Cloud-Payroll/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (653)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (653)

4.7

Based on 653 reviews

## User reviews

Overall rating

4.7

Based on 754 reviews

Filter by rating

5(563)

4(157)

3(24)

2(7)

1(3)

Mentioned topic

Sorted by most recent

CM

Curtis M.

Applicator

Consumer Services

### "App Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 8, 2026

Overall, it made a clock easy and integrated well with the other platforms our company uses. Excellent product.

Pros

It was fairly easy to navigate, I really enjoyed the automatic sign-in feature that made clocking in each morning easier.

Cons

I did not love that was impossible to clock out if you were a certain distance away from the marked location.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2026

Curtis, thank you for taking the time to share your honest feedback! We're glad the automatic sign-in feature made your mornings a little smoother and that OnTheClock integrated well with your team's other platforms. We hear you on the geofencing limitation. Being unable to clock out when you're outside a set radius can definitely be frustrating, and we appreciate you flagging that so we can continue improving the experience. If you ever want to talk through your settings or share more feedback, our support team is always happy to help!

BC

Brittany C.

Controller

Construction

### "good product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 5, 2026

good. Have used the app at multiple different companies. Affordable and very easy to use for all types of people.

Pros

ease of use for both employer and employee. I like how you can revise clock in and clock out times very easy.

Cons

no input here. I would like to see about utilizing other features which I haven't used yet, but so far, no complaints.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2026

Brittany, thank you so much for the kind words and for sticking with OnTheClock across multiple companies! It's great to hear that the time editing feature has been useful, and that the app has felt accessible for all kinds of users. Whenever you're ready to explore more features, we'd love to help you get the most out of the platform!

ZK

Zoe K.

Sales representative

Food & Beverages

### "Zoe’s review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 5, 2026

Pros

I can see my timesheet and it is very easy to navigate. I like that I don’t have to log in everytime because it remembers my login information.

Cons

It can be laggy at times. That other people can see my shifts and timesheets. Overall I like it better than other work programs I’ve used.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2026

Zoe, thank you so much for the kind words and for taking the time to share your experience! We're really glad the timesheet navigation feels intuitive and that the saved login makes things a little easier for you. We hear you on the occasional lag, and we're always working to improve performance. Regarding the visibility of shifts and timesheets, that's a feature typically configured by your employer, but if you have concerns about your privacy settings, our support team would be happy to help clarify what's being shared and with whom.

SA

Sarah A.

EMS instructor

Hospital & Health Care

### "Convenient way to track hours. "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

June 4, 2026

Pros

Easy to navigate. I like the convenience that punching in and punching out is right there in front of me.

Cons

Sometimes it is a little slow. However, I’m not sure if that’s the app’s fault or if it’s on my end.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 5, 2026

Sarah, thank you so much for taking the time to share your experience! It's great to hear that punching in and out feels effortless for you. As for the occasional slowness, we'd love to help figure out what's going on. Feel free to reach out to our support team - support@ontheclock.com and we can take a closer look together.

KS

Kai S.

Agency Manager

Insurance

### "Very good timeclock system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 1, 2026

Very positive experience as an employee.

Pros

Easy to use, accurate, reliable. Very good program to utilize for timecard management. Would recommend.

Cons

No complaints that I can think of at this time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 3, 2026

Kai, thank you so much for taking the time to share your experience! It's really great to hear that OnTheClock has been easy to use and reliable for your timecard management needs. We're especially glad it's been a positive experience for you as an employee. We appreciate the recommendation!

IR

Iris R.

Medical Assistance

Medical Practice

### "OnTheClock review 2026 from a Healthcare worker "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2026

SO far its easy to use and i had no issues. It allows me to go back to prior weeks to check my hours

Pros

I like that you can see the time sheet so you can better keep track with your hours. The GPS system helps so employers know where you are when clocking in.

Cons

Sometimes it glitches and doesn't clock me out. Im not sure what causes it to glitch, if its the app itself or the wifi disconnecting

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 2, 2026

Iris, thank you so much for taking the time to leave this thoughtful review! It's great to hear that the timesheet visibility and GPS features have been useful for keeping everyone on the same page. We're sorry to hear about the occasional clock-out glitch though, and we'd love to help get to the bottom of it. Please don't hesitate to reach out to our support team so we can look into whether it might be tied to connectivity or something on our end.

MV

Marci V.

LPN

Hospital & Health Care

### "Clocking in"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

June 1, 2026

it's ok to clock in every day. Just lacking the other options that I am looking for. Maybe that is how our company has it set up... not sure

Pros

clocking in is easy, logging onto the page is easy. Just navigating is daunting and harder.........

Cons

I can't find my time sheet or do anything but clock in. Just lacking the other options that I am looking for. Maybe that is how our company has it set up... not sure

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2026

Marci, thank you for taking the time to share your experience! It sounds like some features may be restricted based on how your account has been configured by your company's administrator, which is likely why certain options aren't visible to you. We'd love to help clear this up, so please feel free to reach out to our support team at support@ontheclock.com and we can point you in the right direction.

AO

Anali O.

ED Coord.

Environmental Services

### "Simple and to the point. "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 1, 2026

it's my first time and it's been alright. I do not love the geolocation for logging in but luckily that doesn't matter much at my workplace.

Pros

It's very simple to use and intuitive. not many buttons and keeps it straight. The colors are nice and distinctive.

Cons

It's too simple at times and it does have a lot of bugs i think because it says to contact support for a lot of the times I use it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 2, 2026

Anali, thank you for taking the time to share such honest and balanced feedback! We're glad the simplicity and design are working for you, but we're sorry to hear you've been running into bugs and hitting walls that send you to support more than you'd like. That's definitely not the experience we want for you, and we'd love to dig into those specific issues to make things smoother. If you ever want to connect with our team directly, we're always happy to help at support@ontheclock.com.

RB

Reva B.

Nurse practitioner

Medical Practice

### "Great app and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

May 30, 2026

Great! Seems to be easy to use and app loads quickly, I haven’t had any issues with loading or accepting time in or out

Pros

It’s quick and easy to use. Reliable and simple to use. As location services available for tracking where each person clocks in.

Cons

Something could be a little more clear like how many hours each day and pay period. Could have some more features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 2, 2026

Reva, thank you so much for taking the time to share your experience! We're really glad to hear the app has been reliable and quick for you, and that the location tracking feature has been a helpful addition. Your feedback about making daily and pay period hours clearer is genuinely appreciated, and we'll make sure it gets passed along to our team. If you ever have questions or want to explore more features, we're always here to help!

FM

Francisco M.

Photo editor

Marketing and Advertising

### "Perfect when switching jobs constantly"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 30, 2026

Working with OTC has been a really good experience so far. Easy to use and simple interface. I love how easy it is to switch between jobs.

Pros

I really like that you can create different jobs and it’s very easy to switch between them when you’re working. So you don’t lose time switching between one job another.

Cons

I don’t like the that you cannot edit your logged time. We all make mistakes so it would be helpful to have the option to edit or delete jobs logged by mistake.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2026

Francisco, thank you so much for taking the time to share your experience! We're really glad the job switching feature has been working well for you. Regarding editing logged time, we completely understand how important that is, and we want you to know that account administrators do have the ability to edit or delete time entries on behalf of employees. Feel free to reach out to our support team at support@ontheclock.com and we'd be happy to walk you through how that works!

[View all Reviews](https://www.capterra.com/p/130009/OnTheClock-com/reviews/)

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