# Page 19 | OnTheClock Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is OnTheClock the right Time Clock solution for you? Explore 718 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130009/OnTheClock-com/reviews

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OnTheClock

4.7 (718)

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Last updated March 16th, 2026

# Page 19 - Reviews of OnTheClock

## Showing most helpful reviews

Showing 451-475 of 718 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NS

Nancy S.  
Practice Manager  
Medical Practice  
Used the software for: 2+ years

### "Love this program"

September 3, 2019

5.0

Pros

Very easy to use . I can easily add an employee and change their information

Cons

Don't have anything bad to say I would never go back and change to another program

Review Source

Response from OnTheClock

September 5, 2019

Thank you for the kind review!

ML

Melanie L.  
Consignment manager  
Retail  
Used the software for: 2+ years

### "Always accurate"

August 10, 2018

4.0

It’s been so easy to use, no real complaints here, I definitely recommend this program!

Pros

This makes keeping times cards so efficient and simple, with 20+ employees it never gets overwhelming with how it’s set up.

Cons

I wish it had notifications that pop up when you log in if an employee forgot to clock out, some sort of notification pop up would make closing payroll out correctly a little easier.

Review Source

TL

Theresa L.  
Owner  
Warehousing  
Used the software for: 2+ years

### "Small Business Recommendation"

September 5, 2018

5.0

Pros

I have used OnTheClock for several years for my small business. It is easy to use, has features that save me time and is very affordable.

Cons

I have had no problems with the software and recently when I needed some help turning off the mobile sign in feature I was sent prompt and clear instructions.

Review Source

Response from OnTheClock

September 6, 2018

Hi Theresa, We value your feedback and loyalty to our company. Thank you so much! -OTC Team

DT

David T.  
Village Administrator  
Government Administration  
Used the software for: 1-2 years

### "OnTheClock.com Review"

January 6, 2020

5.0

Our experience has been very good.

Pros

It is very easy to users to use, requires very little training.

Cons

I wish the geotracking was more accurate.

Reason for choosing OnTheClock

Cost effectiveness

Review Source

Response from OnTheClock

January 7, 2020

Hello David, Thank you for your review and feedback. We are eager to learn more about the geofencing issue you have been experiencing. Please contact us so we can help troubleshoot this for you. Thanks again, and have a great day.

VF

VANESSA F.  
FOUNDER & PRESIDENTE  
Consumer Services  
Used the software for: 1-2 years

### "USER FRIENDLY!!"

September 23, 2019

5.0

Pros

HOW EASY IT IS TO USE & UNDERSTAND. CUSTOMER SERVICE IS VERY FRIENDLY AND knowledgeable!

Cons

EMPLOYEE CANT SEE NOTES LEFT TO THEM WHEN THEY ASK FOR PTO OR VACATION TIME

Review Source

Response from OnTheClock

October 1, 2019

Hi Vanessa, thank you for the kind review. You have to turn on the notes settings in order for employees to see them. If you would like assistance with this then please contact us at 888-753-5999. Have a great day!

TP

Thomas P.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Software"

December 9, 2019

5.0

It's very reliable and accurate. There are a lot of options and settings to customize to your needs.

Pros

Ease of use and reporting. Love that it uploads the data directly into Quickbooks for payroll.

Cons

None, I have no issues whatsoever. All use the app.

Reason for choosing OnTheClock

Based on referrals from others who were using it.

Review Source

Response from OnTheClock

December 16, 2019

Hi Thomas! We appreciate the kind review. Have a wonderful day!

OA

Oludolapo A.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "On the Clock"

August 28, 2020

5.0

Pros

The ease of use of the software and versatility of location logins

Cons

None that comes to mind currently, will voice my opinion if it arises

Review Source

NR

Nancy R.  
Owner  
Insurance  
Used the software for: 2+ years

### "agency owner"

May 6, 2019

5.0

It's been great

Pros

easy to download and work. Always available when I have a question

Cons

it allows employees to download on phone. But you can block it.

Review Source

Response from OnTheClock

May 8, 2019

We appreciate the review, Nancy.

SA

Shelley A.  
Treasurer  
Facilities Services  
Used the software for: 1-2 years

### "Great app!"

February 24, 2020

5.0

Na

Pros

Gives employees flexibility since they don’t always come to the shop in the morning so they can clock in when their day starts

Cons

I wish if employees out in notes, if they forget to punch in or out, there was some kind of symbol on that particular day so I would notice!

Review Source

Response from OnTheClock

February 28, 2020

Hello Shelley! Thank you for the great review! Have an awesome day :)

KZ

Ken Z.  
Owner  
Construction  
Used the software for: 2+ years

### "Awesome time tracking"

September 22, 2019

5.0

Pros

Helps me track time and extras on jobs.

Cons

They are constantly evolving so any suggestions end up being fixed before there's a problem.

Review Source

Response from OnTheClock

September 30, 2019

Thank you for reviewing our time clock.

RB

Ricky B.  
Owner  
Automotive  
Used the software for: 2+ years

### "OnTheClock.com"

April 8, 2019

5.0

This works great for our business

Pros

This software works great for employees and payroll.

Cons

No Cons for us. We don't have any issues with it at all.

Review Source

Response from OnTheClock

April 10, 2019

Thank you for the great review, Ricky!

CA

Connie A.  
President  
Printing  
Used the software for: 2+ years

### "Very useful to navigate"

May 9, 2017

4.0

Pros

Employees find it easy to use they use weekly as they clock in of mornings. Clock out at lunch and the end of the day.

Cons

If internet is down have to keep track of each employees time when they come in and when they are leaving for lunch and at the end of the day.

Review Source

Response from OnTheClock

May 18, 2017

Here at OnTheClock, we are happy to read that you like our services! Thank you for being a loyal customer! -OTC Team

RL

Rita L.  
Office Manager  
  
Used the software for: 1-2 years

### "Simple, Easy to use"

October 9, 2017

5.0

It's so much easier to keep track of everyone's hours each week and the project they are working on.

Pros

This software is very easy to set up and simple to use. It has made tracking hours and the payroll process much easier.

Cons

It would be nice if there was a way to set the language to Spanish for our Spanish speaking employees.

Review Source

Response from OnTheClock

October 11, 2017

Hello Rita, We do offer options for the users to change some of our basic prompts to the language they prefer. For example: Punch In can be changed to Spanish, French, etc. by manually changing it. If you need any assistance, please do not hesitate to contact us.

KE

Kirsten E.  
Bookkeeper  
Oil & Energy  
Used the software for: 1-2 years

### "Best thing we ever did to upgrade and expedite our employee payroll."

June 22, 2017

4.0

Ease of use by employee, ease of payroll processing by Office Manager

Pros

Being able to see via gps where the employee clocks in, and that they can do it with ease from their phones. Also the memo field, for a note to the Office Manager should they need to.

Cons

The scheduling feature isn't the easiest to use, so we just forego it. Otherwise we love everything about it!

Review Source

Response from OnTheClock

July 10, 2017

Kristen, our scheduling feature has been talked about here at OnTheClock as something we may need to improve. Thank you for your feedback and we are definitely going to do our best to improve our system.

AW

ALICIA W.  
Business Manager  
Education Management  
Used the software for: 6-12 months

### "Time Saver"

January 11, 2021

5.0

Fantastic Time-Sheet Tracker!

Pros

My favorite feature is the search for certain date frame. Has saved me so much time when running payroll. I also love the ability to show Payroll amounts!! I appreciate the ability to clock in folks who forget or adjust when they forget to punch out. This is a must have for us in our yearly expenses going forward.

Cons

I feel like the sending of timecards to quickbooks could be better implentated. You have to really dig to see where they're at. It's easy enough to pull them up ontheclock so it isn't a big issue.

Reason for choosing OnTheClock

Ease of use and Cost

Review Source

Response from OnTheClock

January 28, 2021

Hello Alicia, we are extremely happy to read how our time clock has helped your business with payroll. We wish you a great week!

RT

ROBYN T.  
Coo  
Pharmaceuticals  
Used the software for: 2+ years

### "Thompson review"

March 4, 2019

4.0

Pros

I really like how simple it is for my employees to clock in

Cons

For some reason, I really do not use the vacation request as much as I could

Review Source

Response from OnTheClock

March 6, 2019

Thank you for the review!

LF

Louie F.  
CFO  
Printing  
Used the software for: 2+ years

### "This is one Awesome Program for Staff"

May 15, 2018

5.0

Easy to use and very affordable.

Pros

We have been using on the clock for about 5 years now and have recently added to to other businesses. It's a great product and easy to use and they keep coming out with new features.

Cons

Nothing really negative to mention con wise about this software. It's easy to use and cost effective, I highly recommend

Review Source

Response from OnTheClock

May 23, 2018

We appreciate the review!

JL

John L.  
Owner  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Cheap, easy"

October 15, 2018

5.0

I don't have to use a payroll provider's time clock service or equipment, saving money.

Pros

Easy way to manage time clocks as well as many other HR demographic data

Cons

Um... It serves my needs really well with a bunch of added functionality (that I don't even use) for a cheap price... No complaints!

Review Source

Response from OnTheClock

October 16, 2018

Hello John, Thank you for reviewing our time clock. We are happy that it is serving you well.

JM

Jason M.  
Owner  
Construction  
Used the software for: 1-2 years

### "Excellent Program"

December 9, 2019

5.0

Pros

The ease of use along with the clock in and clock out pings

Cons

There isn't a mandatory field to make the employee put in a job name when clocking in. That is useful to project job costs.

Review Source

Response from OnTheClock

December 17, 2019

Hello Jason, thank you for your feedback. We are consistently making changes and updates to our system. Thank you for the kind review. Have a wonderful day!

BP

Bob P.  
Broker  
Real Estate  
Used the software for: 2+ years

### "Good employee time tracking"

April 8, 2019

4.0

Perfect for my needs

Pros

The ability to restrict ip from which they can clock in.

Cons

Nothing it worked just like they advertised.

Review Source

Response from OnTheClock

April 10, 2019

Hey Bob, We appreciate the great review!

RL

Rachel L.  
Administrative Assistant  
Government Relations  
Used the software for: 6-12 months

### "Easy to use"

July 13, 2021

4.0

Pros

Easy to use, very user friendly, I like using this software

Cons

There isn't anything I don't like. I'm very happy with this product

Review Source

Response from OnTheClock

July 26, 2021

Hi Rachel! Thank you for reviewing our time clock software. Have a great day!

MD

Marlon D.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Perfect for what we do"

August 29, 2017

4.0

Pros

Easy to use, calculates time and allows our employees to clock in remotely. Also appreciate the payroll calculation function

Cons

Resets PTO every year instead of rolling over, making it very difficult to keep track of time accumulated individually.

Review Source

Response from OnTheClock

August 31, 2017

Hi Marlon! Thanks for the review! We are always trying to improve our system to make it better. We value your feedback.

RH

Rachel H.  
Administrator  
Medical Practice  
Used the software for: 1-2 years

### "Timecard Software"

September 16, 2019

4.0

OnTheClock overall has been a great experience.

Pros

Its inexpensive and the customer service is excellent.

Cons

I think some of the toggles in the settings are confusing.

Reason for choosing OnTheClock

Expense.

Review Source

Response from OnTheClock

September 17, 2019

Hello Rachel, Thank you for the kind review and great review. Please feel free to contact us any time if you have questions regarding our settings. We are here to help :)

JH

JULIE H.  
OFFICE MANAGER  
Insurance  
Used the software for: 1-2 years

### "ON THE CLOCK REVIEW"

July 27, 2020

4.0

Partial hours are not convenient.

Pros

EASY TO USE. SUPPORT STAFF ARE WONDERFUL TO WORK WITH.

Cons

SOMETIMES VISUAL OVERLOAD. I LIKE THAT I CAN MINIMIZE TO ONE PERSON AT A TIME.

Review Source

Response from OnTheClock

August 1, 2020

Hello Julie, Thanks so much for the kind review and honest feedback. Please let us know if we can help in any way possible. -OTC Team

MM

Mark M.  
Owner  
Construction  
Used the software for: 6-12 months

### "Time Management "

June 20, 2021

5.0

Pros

Mobile checking in and out. Employees ease of usage.

Cons

Does not transfer job names with hours worked to QBO. Only hours.

Review Source

Response from OnTheClock

June 23, 2021

Thank you for the kind review about our time clock software. Have a great day!

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