# Page 20 | OnTheClock Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is OnTheClock the right Time Clock solution for you? Explore 718 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130009/OnTheClock-com/reviews

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OnTheClock

4.7 (718)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 20 - Reviews of OnTheClock

## Showing most helpful reviews

Showing 476-500 of 718 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ET

Eli T.  
office manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy and user friendly"

December 14, 2020

5.0

Great. It is efficient and easy to use

Pros

I use On The Clock as an employee and an admin. It is an easy program to use and makes it easy to see PTO, time requests off, and payroll. The ease and quality is well worth the money

Cons

I don't have any complaints or suggestions.

Review Source

Response from OnTheClock

December 17, 2020

Hello Eli, we are so thankful for your time clock review. Have a great day and thank you for allowing OnTheClock to be your time tracking provider.

cA

clemont A.  
owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "easy time clock to use and very affordable"

July 13, 2017

5.0

Affordable and easy to use, safe data and it makes managing time easy

Pros

This software is really affordable and easy to use. It is all online so my data is always safe and backed up. I can send my payroll reports from anywhere in the world

Cons

some of the screen are not as crisp and well designed as they could be. The screens remind me of a windows 95 interface.

Review Source

Response from OnTheClock

July 19, 2017

Hi Clemont, thank you for the review. Is there a particular screen that you would like to see updated on our site? Your feedback is highly appreciated :) Thank you, -OTC Team

SC

SHERRI C.  
OWNER  
Retail  
Used the software for: 2+ years

### "On The Clock"

January 6, 2017

5.0

We use this software for our retail store, since 2013. It is an exception, no flaws, software. I have not experienced any downtime with the program and it is very user-friendly. I have only had reason to call customer service once - to replace my billing information - they were friendly, fast and eager to help.

Pros

Easy to use, always up and running, flawless, reasonably priced

Cons

None

Review Source

Response from OnTheClock

January 6, 2017

Thank You Sherri! ~Dean

FM

Francisco M.  
Accountant  
Financial Services  
Used the software for: 2+ years

### "Great service"

April 30, 2018

5.0

Pros

Easy employee control, calculation for payroll is amazing exporting to qb accounting software. Most of our cologues still using old systems like paper timesheets.

Cons

nothing really, What we like is that your company open o create a own the payroll system to have everything in one side.

Review Source

Response from OnTheClock

May 1, 2018

Hello Francisco, Thank you for the kind review!

sS

sophia S.  
owner  
  
Used the software for: 1-2 years

### "I have found this app to be quite "buggy"."

January 15, 2018

3.0

Pros

I like that it mostly works and is inexpensive. I also like that it's fairly simple to set up new employees and that their login info is emailed to them automatically.

Cons

I don't like that occasionally my employees are unable to clock in or out and I don't like that they're unable to enter their tips into this system for the purpose of reporting tips to the irs.

Review Source

Response from OnTheClock

January 16, 2018

Hi Sophia, Thank you for the review. We actually do offer a tips, bonus, and commissions option. Feel free to contact us and we can walk you through it.

eR

eleana R.  
office mananger  
Accounting  
Used the software for: 1-2 years

### "perfect"

March 2, 2020

5.0

is a really great and easy to punch in and to create my time sheet.

Pros

Is really easy to process my timesheet and to view it.

Cons

At the beginning when you first log in is kind of slow.

Review Source

Response from OnTheClock

March 4, 2020

Hello Eleana! Thank you for the great review and feedback. Sorry to hear about the issue of slow log in - if this continues please contact us. Have a great day!

AG

Alexandra G.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "Very easy to use!"

June 23, 2017

5.0

Pros

How convenient it is and that I have it on my phone. And it's very easy to use both on computer and phone.

Cons

The fact that I cannot go back to the archive pages once I have clicked on it. Sometimes I need to get it back but I have to double and triple check myself before I click on save and archive.

Review Source

Response from OnTheClock

June 26, 2017

Alexandra, Thank you for your feedback. Our developers will be taking a look into the archived pages problem for you. We appreciate your honesty; it helps us improve our system to make it easier for you to use :) -OTC Team

LS

Lori S.  
Finance Director  
Consumer Services  
Used the software for: 1-2 years

### "Great time clock service"

January 27, 2020

5.0

Pros

It is easy to use for both me and our employees and the reports generated weekly are correct and provide all of the details I need for our payroll.

Cons

I have no complaints about this software. It is a good buy and I recommend it.

Review Source

Response from OnTheClock

January 30, 2020

Thank you for taking the time to review our time clock. It means a lot to us.

KC

Katherine C.  
Office manager  
Construction  
Used the software for: 1-2 years

### "Great simple time tracking "

December 13, 2019

5.0

Overall this is a simple easy time tracking service. It was easy to pull up and print time cards to run payroll. And it was simple to see when adjustments were made with time punches and who forgot to clock in and out with the note feature

Pros

What we liked the most was how it’s phone app was very simple for our team to use and how it allowed you to see their gps for punch in and punch outs

Cons

I wish the website was a little more user friendly. I had to make a few calls into support when I needed to make changes which took time out of my day.

Review Source

Response from OnTheClock

December 16, 2019

Hi Katherine, thank you for reviewing our time clock. We hope that our website has become a bit easier for you to use. We are constantly improving the user's experience. Have a great day.

MD

Misty D.  
Agent  
  
Used the software for: 2+ years

### "Excellent user friendly website"

May 21, 2018

5.0

Pros

Accurate website with day to day clock in/ clock out for your employees. As a manager you can easily make corrections if there is a problem or an employee for gets to clock in/out.

Cons

The software seems to be so user friendly that I can not really think of anything that needs updating at the moment.

Review Source

Response from OnTheClock

May 29, 2018

Thank you for the review, Misty!

RD

Renalyn D.  
Account Manager  
Internet  
Used the software for: 1-2 years

### "Very Accurate"

June 20, 2018

5.0

10

Pros

the most reliable time tracker in the market so far. Super simple to use, This is very modern and hassle free.

Cons

All is good., very accurate and very reliable. It's secured as well. All is good. Thank you for this wonderful software.

Review Source

Response from OnTheClock

June 21, 2018

Thank you very much for the awesome review! We appreciate you!

JH

Jim H.  
Owner/Operator  
Construction  
Used the software for: 6-12 months

### "Great, easy to use app. Would recommend highly."

June 7, 2017

4.0

Easy access for employee and admin whenever needed. Quick and easy end of year reporting for contractors 10-99 tax information.

Pros

Great employee time options and data exporting/reporting capabilities. Excellent customer support, very quick response time and easy to work with.

Cons

I recall when first downloaded that I had an issue with the GPS employee tracking function but have not needed it since. I will re-attempt to use this function and see if issue still occurs. Other than that, I have had no issues and have no complaints with the sotware

Review Source

Response from OnTheClock

June 19, 2017

Jim, Sorry you had issues with the GPS. Please let us know if you still have any problems when trying it again. Thank you, OTC Team

TW

Tony W.  
CEO  
Consumer Goods  
Used the software for: 6-12 months

### "Fountains Time Clock "

August 2, 2016

3.0

We moved from a paper time clock system to on line. Has been a great move for us - easy for employees to punch in from their desk or a work station, saves us time and paper.

Pros

As a on line time clock function - it does its job. Easy to access, easy for employee's to access, use, etc.

Cons

We would like to see the S/W have the capability to flag a supervisor or "punch" if employee is more than 10 min late. That of course would mean the s/w would have to have the ability to set a specific start time for each employee. A "shift" time does not work - we are less concerned about someone punching OUT on time (we have flex schedules) than we are starting on time.

Review Source

MB

Michelle B.  
President  
Accounting  
Used the software for: 2+ years

### "Very user friendly"

October 11, 2018

5.0

Pros

This program is very intuitive and no user guide is needed to figure it out. Reports are clean and very detailed.

Cons

The price has gone up in recent years. It used to be an awesome product and cheap. Now it’s still awesome but average to above average priced.

Review Source

Response from OnTheClock

October 15, 2018

Hi Michelle, Thank you for taking the time to review us. Our pricing is still well below the average cost for a time clock system that offers all the features as we do. We also do not charge a base or startup fee like some companies. We hope this helps. -OTC Team

KD

Krystal D.  
Program Director  
Education Management  
Used the software for: 2+ years

### "I use this system both as an employee and as an administrator for two different companies, great."

June 6, 2018

5.0

time, space, ease, less stress, etc.

Pros

I love that you can use the software from anywhere. On the computer, your phone, etc. It is a great program.

Cons

I do not believe there are any cons. It is terrific just the way it is. I wouldn't change anything at all.

Review Source

Response from OnTheClock

June 7, 2018

Hi Krystal, We appreciate the great review and feedback! Have an awesome day!

JB

Jordann B.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "I love everything about on the clock "

May 3, 2017

5.0

Pros

I have had nothing but good things to say about On The Clock. We have worked with your company for the past 7 years and have never had any issues.

Cons

Review Source

Response from OnTheClock

May 26, 2017

Thank you for being a loyal customer of ours for more than 7 years! We are thankful to have customers like you. -OTC Team

JG

Jocelyn G.  
Administrative Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Clock In "

September 18, 2018

4.0

Ontheclock is great for keeping track of working hours

Pros

its great for basic needs. For clock in and clock out keeping track of working hours.

Cons

It is difficult to enter a new clock in (lunch) it mostly edits

Review Source

Response from OnTheClock

September 20, 2018

Hello Jocelyn, We appreciate your time to review us. If you would like any assistance with entering a clock in time then please do not hesitate to contact us. You can call 888-753-5999 or email us at support@ontheclock.com and we'll be more than happy to assist. Thank you, OTC Team

KB

Karina B.  
Program Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great and easy to use! "

November 1, 2017

4.0

Easy to clock in/out. Easy to manage employees times.

Pros

Easy to use, can easily navigate through the system. If something needs to be changed or added, its pretty easy.

Cons

More PTO options would be nice, like accruing per hour... . I had some issues synching time sheets to our Quickbooks, but no big deal.

Review Source

Response from OnTheClock

November 2, 2017

Hello Karina, If you need any assistance with syncing your OTC account with your QuickBooks, please give us a call and a customer support member will be more than happy to help. Thank you for the review :)

AN

Aaron N.  
President/CEO  
Financial Services  
Used the software for: 2+ years

### "Owner"

September 4, 2018

5.0

It is a cost effective online time keeping solution that works very well for us.

Pros

Ease of use and cost. Our employees log in from their workstations with very little training.

Cons

Haven't found anything that is negative about this program.

Review Source

Response from OnTheClock

September 5, 2018

We are happy to hear that our time clock is easy for your employees to use. Thank you for being a customer!

JH

Jammie H.  
LPN  
Medical Practice  
Used the software for: 1-2 years

### "Very easy to use"

June 25, 2019

5.0

Pros

I think this is a very easy software to clock in and out each day and keep track of your exact hours plus you get to keep track of your PTO.

Cons

I wish that the PTO would just automatically update with each pay period.

Review Source

Response from OnTheClock

June 26, 2019

Thank you for your feedback and review! Have an awesome day!

TR

Tanya R.  
Owner  
  
Used the software for: 2+ years

### "Easy to use. Time saving"

January 16, 2018

5.0

Pros

Easy to keep accurate hours for employees Easy to do payroll and account for vacation and sick days

Cons

I would like to be able to cut and paste for the day or week. Sometimes I have difficulty trying to schedule on a certain employee. The screen doesn't give the correct date

Review Source

Response from OnTheClock

January 18, 2018

Thanks for the review :)

SE

Steven E.  
Managing Partner  
Accounting  
Used the software for: 2+ years

### "Easy and complete time clock"

August 6, 2018

5.0

Pros

Very easy for employees to use as well as for me the administrator. Simple, complete reports to process payroll and make sure that I stay in compliance with CA laws.

Cons

PTO setup ... frustrating with new employees.

Review Source

Response from OnTheClock

August 7, 2018

Hi Steven, Thank you for the review. Feel free to contact us if you need assistance with your PTO.

JG

James G.  
President  
Construction  
Used the software for: 1-2 years

### "Great customer support"

February 19, 2018

4.0

Pros

The cost / pricing model is what led me to initially trying this software. Adoption is the greatest challenge so cost is a big factor.

Cons

I would like more flexibility in the reporting and the automated punches. Also, the GPS locator is not reliable, which is a big downside.

Review Source

Response from OnTheClock

February 20, 2018

Hi James, Thanks for the review. Sometimes GPS can have issues depending on the type of device that the user is using. We will be more than happy to help troubleshoot your problem. Please call us at 888-753-5999

FC

Feodor C.  
Controller  
Wholesale  
Used the software for: 6-12 months

### "Easy To Use Timeclock"

April 29, 2021

5.0

Pros

Easy to use/implement. Great that it is web-based and able to use anywhere.

Cons

Reports dont fit exactly what you need, not customizable. Great that you can send to Excel and manipulate though.

Reason for choosing OnTheClock

Pricing, had basically all of what we needed.

Review Source

Response from OnTheClock

May 3, 2021

Thank you for your review, Feodor. Your feedback helps more than you know. Have a great day, Tim -OnTheClock

TM

Tara M.  
Accounts Payable/Procurement Mgr.  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great Value for Everyone"

May 6, 2019

5.0

On The Clock is a great resource for any company to use. We use this software for our part-time employees and they really enjoy the ease of maneuvering thought the program as it is very user friendly. Besides, the cost of using this software, well that is just another bonus for anyone.

Pros

The On The Clock software is very easy to use. It is a great resource to have for any company.

Cons

Here is really nothing I can say about this software, except that it is a great value.

Review Source

Response from OnTheClock

May 8, 2019

Hello Tara, Thank you for reviewing us.

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