# Page 22 | OnTheClock Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is OnTheClock the right Time Clock solution for you? Explore 718 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130009/OnTheClock-com/reviews

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OnTheClock

4.7 (718)

[View alternatives](https://www.capterra.com/p/130009/OnTheClock-com/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 22 - Reviews of OnTheClock

## Showing most helpful reviews

Showing 526-550 of 718 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CW

Catherine W.  
Humane Resources  
Legal Services  
Used the software for: 1-2 years

### "I like the software but I wish you could print more reports"

July 3, 2017

4.0

Pros

It is user friendly and has easy access to employee information....not sure what else to say but it wont let me submit without more words

Cons

I wish you could print more reports ex: list of vacation, combined reports, and the option to list by employee number not just name

Review Source

Response from OnTheClock

July 10, 2017

Thank you for the review and your feedback! We always enjoy reading what our users would like to see our system offer. Your recommendations are very valuable to us :)

AH

Abe H.  
Practice Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Excellent system with multiple features"

June 5, 2017

5.0

I am not sure of any areas that need improvement for our size of organization. We are very satisfied.

Pros

Simple yet effective tool for a small organization. Punch compliance has improved and very few punch corrections required due to other time clock management systems.

Review Source

Response from OnTheClock

June 13, 2017

Hello Abe, Thank you for using us! We are very happy to see that your company is benefiting from using our service. Have a great day! -OTC Team

AM

Alika M.  
Office/Accounting Manager  
Facilities Services  
Used the software for: 6-12 months

### "Great tool for payroll!"

August 31, 2021

5.0

Pros

Ease of access for field employees having the ability to report their time on their mobile device.

Cons

Could use more customization abilities when running reports.

Review Source

Response from OnTheClock

September 9, 2021

Hi Alika, it's nice to see you're using our time clock app for your field employees. Have a great day!

JS

Jill S.  
SLP  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "great for ones that love to use their phones"

January 28, 2021

4.0

none

Pros

No paperwork.; easy to use; my younger workers love it because it is an app; easily tracks hours for them to calculate payroll.

Cons

I only use it for payroll. I wish that it would be something my accountant could use to just log in for payroll but she said that it does not give her all the info that she needs.

Reason for choosing OnTheClock

i just stayed with it after trial

Review Source

Response from OnTheClock

February 1, 2021

Hello Jill, Thank you for the great feedback. Great news: you are able to give access to your accountant so he/she can have full access to your time clock data to efficiently run payroll. We are more than happy to help if need be. Thanks again!

lA

liz A.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "Easy for me to use and easy for my employees "

August 29, 2017

5.0

Its simple. Easy for me and my employees to use.

Pros

Its great and easy. Layout is simple. Tracking is simple. Features are great and allow me to real see what is going on.

Cons

I wish it had an mobile app. Otherwise all is fantastic and easy to use. I cant ask for more. Great value.

Review Source

Response from OnTheClock

August 29, 2017

Hello Liz, thank you for the review. OnTheClock does have a mobile app. You can download it from The App Store for iPhones or Google Play for Androids.

MC

Maricela C.  
manager  
Medical Practice  
Used the software for: 2+ years

### "on the clock review"

November 12, 2018

5.0

Great overall experience no problems or issue have arise since I been using this software.

Pros

Very user friendly, easy to use and always available

Cons

I have no downfalls to write about for on the clock services

Review Source

Response from OnTheClock

November 21, 2018

Thank you for taking the time to review our time clock system.

RF

Rafael F.  
President  
Environmental Services  
Used the software for: I used a free trial

### "Great tool - Nest Customer Support "

July 17, 2019

4.0

The rep...A champion for the organization! The rep knows the software upside down, and she finds ways to help you navigate. Without out rep's help, I would had taken my business some place else. I hope she is recognized and compensated for her devoted ownership with the product.

Pros

It is simple to navigate and with a bit of practice more applicable functions are implemented.

Cons

\- Software is not ideal for multiple buildings operations. Employees may go from building to building to clock even if they are not schedule to an specific location. - No alternatives for employees with flip phones or out of date phones

Review Source

Response from OnTheClock

July 19, 2019

Hello Rafael, we are truly humbled by your honest review and feedback regarding our time clock system. Thank you very much for staying with us. Have a great day! -OTC Team

MB

Matt B.  
VP Clinical Operations  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great product at a great price"

December 4, 2017

5.0

Ease of use, standardization of time keeping systems and an overall cost savings.

Pros

Employees can access the time system from their work stations making the need for a dedicated time clock obsolete. They can also see all of their worked time, vacation , sick and personal days from one dedicated area. We have received nothing but positive feedback from our staff on the product. On-boarding and learning to use the product has been easy.

Review Source

Response from OnTheClock

December 5, 2017

OnTheClock is happy that our services are working well for you and your employees, Matt. Thank you for taking the time to review us. -OTC Team

BS

Bethanie S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Excellent software, have had no issues since implementation over one year ago."

June 19, 2017

5.0

Pros

Easy to use, flexible for those employees that do not work on site. I like that it has the ability to log the location for offsite employee clock in/out. This software is highly reliable and has plenty of options. Cost is also wonderful.

Review Source

Response from OnTheClock

July 10, 2017

Thank you for the review, Bethanie. We are extremely glad to hear that you find our system highly reliable. This is one of many parts to our system that we find very important.

EM

Emily M.  
Shipping  
  
Used the software for: 6-12 months

### "easy, but slow"

June 25, 2018

5.0

Pros

I like how easy it is to use. the idea is simple and straightforward. Plus it has all the information of my hours I may need.

Cons

I do not like the access to change or edit hours on mobile devices. It makes it difficult when I need to edit my hours immediately. It also will grey out some buttons when I have a good connection so I cannot view the timecard.

Review Source

Response from OnTheClock

June 26, 2018

Hi Emily, Thank you for your review. Please contact our customer support team if you need any assistance troubleshooting the issue you are having with your screen. We would be more than happy to help. 888-753-5999 -OTC Team

MC

Miriam C.  
Owner  
Retail  
Used the software for: 2+ years

### "Been a customer for years! "

September 15, 2016

5.0

It is a great value for keeping track of employee hours. Started using this software to monitor employees at 3 different locations and made it easy to manage all 3 locations in one report.

Pros

Being able to manage multiple locations.

Cons

Haven't encountered any issues.

Review Source

CM

Christine M.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "Easy to use"

December 9, 2019

4.0

Much more efficient and faster for hourly employee payroll

Pros

Very simple for employees to use. Very easy to run payroll.

Cons

PTO section. Doesn't carry over from year to year.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing OnTheClock

Cost

Review Source

Response from OnTheClock

December 17, 2019

Hello Christine, thank you for the generous review! We have great news! We will soon be releasing the ability to carryover PTO from one year to the next! This feature will be available within a week. Have a great day!

DR

Deborah R.  
President  
Food & Beverages  
Used the software for: Less than 6 months

### "OnTheClock a great app to control the time"

November 4, 2023

5.0

Pros

easy to use, many options for reports. the IP Employee Control

Cons

you could not see several days teaming persons per day. I\_ had to go day by day to see wich employees were working together any other day

Reason for choosing OnTheClock

easier to use, cost, the kiosk, the IP tracker

Switched from

[Homebase](https://www.capterra.com/p/153076/Homebase/)

we were changing POS and I wanted to try something more versatile

Review Source

LW

Laura W.  
Accounting Specialist  
Insurance  
Used the software for: 1-2 years

### "On The Clock has worked great for us! With 3 locations, everyone is on same system!"

October 24, 2017

5.0

Keeping up with employees time off, running timecards for hourly employees, and keeping employees accountable.

Pros

All employees are on the system, no matter their location. Easy to use and easy to correct if necessary. Reporting is great!

Cons

Getting employees to follow the logging in rules - is the hardest thing :)

Review Source

Response from OnTheClock

October 25, 2017

Thank you for being a loyal customer of ours! -OTC Team

JG

Jason G.  
Owner/COO  
Package/Freight Delivery  
Used the software for: 6-12 months

### "Time Clock Software"

June 30, 2020

5.0

Pros

Easy to use and track payroll, PTO, etc...

Cons

Cannot auto pay lunch breaks unless set up a set schedule.

Review Source

Response from OnTheClock

July 9, 2020

Hello Jason! Thank you for the very kind review and feedback. One option that may be a solution to your situation is to open the time card entry and turn the break to paid manually. This will prevent from automatically deducting the time from a break. We hope this is helpful! -Tim G.

RS

Rae S.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Very useful tools."

January 29, 2018

5.0

User friendly

Pros

employee only can clock in specific range of area but they can clock in either on their phone or computer

Cons

It was a little confusing for the round up time. The system will automatic round up the time by itself. I don't think most of employee need that future. It may work on professional industry ex: CPA or attorney.

Review Source

Response from OnTheClock

January 30, 2018

Thank you for the kind review :) -OTC Team

GS

Gary S.  
IT Director  
  
Used the software for: 2+ years

### "We love using On The Clock and the app makes it easy for staff to login and out from anywhere"

March 5, 2018

5.0

Pros

The ease of use makes adding staff and pulling reports very easy. The app makes it easy for staff to login or out.

Review Source

Response from OnTheClock

March 20, 2018

Thank you for taking the time to review us :) ~Dean </p> <a href="https://www.ontheclock.com">OnTheClock</a> <p>

DT

Doug T.  
Agency Owner  
Insurance  
Used the software for: 1-2 years

### "Great Product"

January 27, 2020

5.0

Pros

Ease of Use! Very user friendly. Great customer service.

Cons

Nothing stands out, works like it should!

Review Source

Response from OnTheClock

January 30, 2020

Thanks for the review, Doug. Your feedback is very important to us. Have a great day.

DH

Dan H.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Ive tried several time clock apps, this is by far the best."

October 9, 2017

5.0

Easy time clock app. Saves me time, which saves me money.

Pros

Great price, easy to use, and actually works, unlike other time clock apps. Its easy to send payrole info to my accountant. Their customer service is very helpful whenever I need it.

Cons

Sometimes the user control panel is a little hard to figure out if I am trying to use different features, but their customer support is always there to help.

Review Source

Response from OnTheClock

October 11, 2017

Hello Dan, Thank you for the review. As always, do not hesitate to contact us if you ever need further assistance when trying a new feature. Have a great day!

CB

Cara B.  
VP of Finance & HR  
Marketing and Advertising  
Used the software for: 6-12 months

### "Ontheclock for Payroll"

August 17, 2020

5.0

It is super easy and very cost effective. Would definitely use in the future should the need arise.

Pros

I really enjoyed the ease of use. If an employee forgot to clock in, it was easy for me to add or adjust their time.

Cons

When we switched to an odd payroll cycle, you cannot custom select pay periods (from/to), which would have been easier for me.

Review Source

Response from OnTheClock

August 25, 2020

Hi Cara! Thanks for the great review and feedback. We do offer an option for you to select custom dates once you're inside the time card section. Please contact us with any questions and we'll be more than happy to assist. Have a wonderful day!

GN

Gail N.  
Sr. Account Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Merit Medical Review"

September 13, 2016

4.0

When we had time clock issues, very responsive to our questions and gave us the answer(s) we needed.

Pros

Ease of going from section to section.

Cons

Trying to understand set up for employees to not be able to manipulate the system,

Review Source

LP

Latarsha P.  
Assist  
Education Management  
Used the software for: 6-12 months

### "Awesome app"

June 12, 2017

5.0

I don't have to calculate my time anymore.

Pros

It's self explainable .software allows me to keep a accurate record on my employees. It also send me a message when they clock in and out.

Cons

I love the software .there is not anything I don't like about it. It keeps up with my center time. Only problyi have is that some are on different pay cycle and I don't know how to switch it

Review Source

Response from OnTheClock

June 19, 2017

Latarsha, Thanks for the heads up! If you need any assistance please contact our customer support team and they will be more than happy to help you in any way. -OTC Team

RC

Royce C.  
Owner, Certified Arborist  
  
Used the software for: 1-2 years

### "A helpful app which eliminates the need to "punch" in."

September 11, 2017

5.0

Pros

Online chat support. Easy user interface. Highly customizable. Smart phone-friendly. Automatic bill paying. Up to two employees before you charge.

Cons

A few times, the timesheet hasn't gotten to my accountants and I needed to send a screen shot instead. Easily remedied, and the problem seems to have gone away.

Review Source

Response from OnTheClock

September 12, 2017

Thank you for the awesome review! -OTC Team

DU

David U.  
Director of Operations  
Construction  
Used the software for: 1-2 years

### "Using ontheclock software for glazier/ journeymen"

November 6, 2020

5.0

Good.

Pros

Easy to use if you have some IT experience.

Cons

App sometimes crashes when employees are clocking in / out causing delays.

Reason for choosing OnTheClock

After free trial easiest to use

Review Source

Response from OnTheClock

November 9, 2020

Hello David! Thanks for the time clock review. You may be excited to know that we released an app update that should resolve any issues you may be experiencing. Have a great day! -OTC Team

VD

Vicki D.  
Human resources manager  
Building Materials  
Used the software for: 2+ years

### "Product review"

December 3, 2018

5.0

Excellent

Pros

Ease of use. Easy to train people on this program

Cons

Nothing. Everything is easy to use. Easy to maneuver

Review Source

Response from OnTheClock

December 5, 2018

Hi Vicki, We appreciate you taking the time to review our employee time clock system. Have a great day!

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