# Page 23 | OnTheClock Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is OnTheClock the right Time Clock solution for you? Explore 718 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130009/OnTheClock-com/reviews

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OnTheClock

4.7 (718)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 23 - Reviews of OnTheClock

## Showing most helpful reviews

Showing 551-575 of 718 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EB

Elizabeth B.  
Portfolio Director  
  
Used the software for: 6-12 months

### "We are happy with the overall product. Would like to be able to clear out the notifications"

November 20, 2017

4.0

The transition from using a manual time record system to this electronic system was seamless. We would recommend to others

Pros

Ease of use for the employees and the payroll department. Great to be able to see who is clock in and/or out since we have several field locations. Also the system has improved our approval of time cards.

Cons

Notifications are still showing even when you read them. I believe this is something that On The Clock is looking to change in the near future.

Review Source

Response from OnTheClock

November 21, 2017

Thank you for taking the time to review our company, Elizabeth.

LB

Lisa B.  
General Manager  
Hospitality  
Used the software for: 6-12 months

### "I can track the hour easier and I can also get hours for a report easier for each job. "

February 19, 2018

5.0

Pros

The software is easy to use for me and my employees. They can see the amount of hours that they have in and the days that they have work.

Cons

I don't like the way I have to run a report, sometimes it doesn't want to show me what has been done and I have to figure which buttons to click on to get the correct reports that I need

Review Source

Response from OnTheClock

February 20, 2018

Hi Lisa, Thank you for your review. If you ever need any assistance in running a report please do not hesitate to contact us. We will be more than happy to help troubleshoot any issues that you may have. -OTC Team

SE

Susan E.  
Owner  
Construction  
Used the software for: 1-2 years

### "Solved My Problem"

September 20, 2017

5.0

Cost savings and hourly payroll made simpler.

Pros

Gets the job done for a reasonable price. Easy to use! My payroll company was charging over and it was not as easy to use as On The Clock. We actually use this for two companies and we just name them different jobs.

Cons

Not sure what I don't like because - it gets done what I need. I guess the reports could print out a little easier. Would like to see all the different jobs and then a summary and total. But, I'm so grateful for the program and it's ease of use - I don't want to complain. This is really hard to write -00 characters of the cons when I'm completely satisfied.

Review Source

Response from OnTheClock

September 22, 2017

Hi Susan, Thank you for the wonderful review and thank you for being a great customer.

FP

Fabian P.  
Sales Manager  
Design  
Used the software for: 1-2 years

### "The greatest app ever built for billable hours"

June 27, 2018

5.0

Pros

I was most pleased with this software, simple, reliable and most trustworthy. Very easy to setup, everything is in the right order. For a couple of employs is a great system, even in sales.

Cons

I like the sms features, but it becomes expensive at some point, I had to disable it for the time being.

Review Source

Response from OnTheClock

June 29, 2018

Thank you for the kind review, Fabian. Have a great day!

AR

Albert R.  
Owner / Agent  
Insurance  
Used the software for: 1-2 years

### "This saved me money the first week I put in my office. "

September 26, 2017

5.0

saved money day one and still saving now.

Pros

The ease of use, how much time it saves me. I no longer have to worry if my employees are adding time to a hand written time sheet.

Cons

I like it 100%, we put this on all computers and set it to where the only place you can clock in is at your desk so when you log on you clock in.

Review Source

Response from OnTheClock

September 27, 2017

Albert, Thank you for the review.

JG

Jamie G.  
Ownwe  
Retail  
Used the software for: 2+ years

### "SG experience "

October 15, 2018

5.0

N/A

Pros

Easy to use clocking in and easy to use as owner.

Cons

I like the software. I have no issues other than user error which is me.

Review Source

Response from OnTheClock

October 18, 2018

Thank you for reviewing our time clock system, Jamie. Have a great day!

JT

Jill T.  
Finance Director  
  
Used the software for: 1-2 years

### "We have had a great experience w/ using the software, from tracking time to keeping sch for 6 clinic"

November 27, 2017

5.0

Pros

I found ease of use to be the best. we use for sch and for time cards and my employees and managers have an easy time using the software.

Cons

I wish my employees could see the note that I put on the bottom of the punch card for when I have addressed an change with their time card.

Review Source

Response from OnTheClock

November 28, 2017

Hi Jill, Your feedback is awesome and highly appreciated :) Thank you!

KO

Kerry O.  
HR Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "It's a great product"

June 3, 2019

5.0

I chatted with representative today, and as usual, she was able to assess and resolve our issue very easily. Even though we're speaking via chat, she quickly understood what I was describing and figured out it was something one of our managers was not seeing correctly.

Pros

We've been using this software for about 1.5 years. It was chosen because of ease of use, ability to customize..we have several locations, so the gps is great, and the cost.

Cons

After 1.5 years, nothing (happy to say)!

Review Source

Response from OnTheClock

June 4, 2019

Hi Kerry, thank you very much for the kind words and great review! Have an awesome day!

JW

Joanne W.  
Practice Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "On the Clock Review"

October 29, 2018

5.0

Very easy to use and cost is great.

Pros

Very easy to use. Very easy for staff to use. Very inexpensive.

Cons

nothing. I have no issue with any part of the program.

Review Source

Response from OnTheClock

November 1, 2018

Wow, thanks for the compliments :)

AZ

Amanda Z.  
Office admin  
Insurance  
Used the software for: 2+ years

### "Very Happy with the service"

October 29, 2018

4.0

Great!

Pros

Easy to use, very cost effective for a small business

Cons

I don't have any complaints

Review Source

Response from OnTheClock

November 1, 2018

Thank you for taking the time to review us, Amanda! -OTC Team

LS

Lynne S.  
Director of Operations  
  
Used the software for: 2+ years

### "Great"

June 25, 2018

5.0

Pros

Fuctionality is easy for employees. Ease of use for payroll personal and administrators for edits. Also use the archive function often which works great.

Cons

It would be helpful if there were a way to generate a more detailed report for quarterly and yearly reporting.

Review Source

Response from OnTheClock

June 26, 2018

Hello Lynne, Thank you for the review and valued feedback! -OTC Team

AD

Aldo D.  
Owner  
  
Used the software for: 2+ years

### "Easy to use, great for our small business "

March 26, 2018

5.0

Pros

It's easy to use, very versatile and not too expensive! Employees can easily punch in and out via cell phones no matter where they are located.

Review Source

Response from OnTheClock

March 28, 2018

Thank you for the kind review.

JS

Julie S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Bi-County Nutrition "

January 31, 2023

4.0

I have found it easy to work with. The online chat support is extremely helpful.

Pros

It is very easy for my employees to clock in and out everyday. It also makes requesting days off for vacations and doctors appointments very easy.

Cons

I don't like how it takes the PTO time off before the date comes around.

Review Source

AA

ADNAN A.  
Student  
Medical Practice  
Used the software for: Less than 6 months

### "Good software for remote tracking"

May 17, 2020

5.0

Overall, I think this software serves its purpose and can be safely used by employers to monitor their employees in their houses online (which is the case for most business amid the current lockdown).

Pros

It is easy to use and monitor the persons you want remotely. It is somehow cheap and affordable (only 2 $ per person). It has many more functions of scheduling and meetings, which is amazing especially during COVID-19 era & lockdown.

Cons

I started using this software recently, but so far I have not faced any major problem during my work. I will come back with another feedback if I faced any problem.

Review Source

Response from OnTheClock

May 18, 2020

Thank you for reviewing our time clock. Your feedback means a lot to OnTheClock. Have a great day!

DJ

Deb J.  
Practice Manager  
Medical Practice  
Used the software for: 2+ years

### "Premier Foot and Ankle Center"

August 20, 2018

5.0

Pros

It is very user friendly and extremely convenient for my staff to use on a daily basis.

Cons

I really do not have cons for the website.

Review Source

Response from OnTheClock

August 21, 2018

Hello Deb, I truly appreciate the review!

CM

Cyndie M.  
corp office manager HR  
Hospital & Health Care  
Used the software for: 2+ years

### "I want to win $25"

August 1, 2016

3.0

I think we should be able to create one main account and have sub accounts. I have had to call for a couple things and there is virtually no hold time - that is amazing.

Pros

ease of use

Cons

limited options

Review Source

LE

Lisa E.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "We were looking for an inexpensive time clock service with no ads and this fits the bill perfectly."

May 7, 2018

5.0

Pros

It is simple to use and as a small organization we are pleased that it has all of the features we need and none that we don't.

Review Source

Response from OnTheClock

May 10, 2018

Thank you so much for the review, Lisa!

KS

Kassy S.  
Office Manager  
Medical Devices  
Used the software for: 6-12 months

### "Dependable, fair priced and easy to use. "

October 24, 2017

5.0

Easy time card and vacation management.

Pros

The mobile platform, I love that I have the option for my employees to punch in and out if they are onsite at an appointment.

Cons

Sometimes the mobile platform doesn't allow you to punch in or out. It will say it accepted it but later when you go to punch back in it actually punch's you out.

Review Source

Response from OnTheClock

October 25, 2017

Hello Kassy, Great review and thank you for the feedback. A customer support representative will be contacting you today to help resolve this issue. Have a great day :) -OTC Team

CB

Carren B.  
Administative Manager/Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Thank goodness for OnTheClock!"

February 18, 2019

5.0

Pros

It is easy to navigate for an administrator.

Cons

I am not sure there is anything I can post here.

Review Source

Response from OnTheClock

February 19, 2019

Hi Carren, We are thankful for customers like you! Thanks for the review!

AS

Alexis S.  
Office Manager  
Utilities  
Used the software for: 1-2 years

### "OntheClock works well and my employees use it with ease."

January 8, 2018

5.0

Pros

The ability to log in anywhere and on any device to put hours in for employees, as well as being able to save the time sheets externally.

Cons

Adding time to individual employees should be easier than how it is now. You have to go up to the top of the screen every time you need to add time.

Review Source

Response from OnTheClock

January 9, 2018

Thank you for the review!

PO

Patrick O.  
President  
Consumer Goods  
Used the software for: 1-2 years

### "The Best Low Cost Time Clock Software"

August 26, 2019

5.0

This software has made time tracking so much simpler, which saves me and our employees using it time and money.

Pros

I like the ease of use and the fact that it will export directly to Quickbooks. I also like being able to geographically control where employees can clock in/clock out.

Cons

User interface is a little bit cumbersome, but it's getting better with recent improvements.

Reason for choosing OnTheClock

Less expensive and offered same or better features.

Review Source

Response from OnTheClock

August 27, 2019

Thank you for the kind review, Patrick. Have a great day!

CL

Charlie L.  
Managing Director  
Automotive  
Used the software for: 1-2 years

### "Reliable Accurate App"

July 1, 2017

5.0

Ease of use

Pros

Cost

Cons

App does not load overtime into Quickbooks. Only total hours is loaded. Need to separate hours in Quickbooks before running payroll.

Review Source

Response from OnTheClock

July 3, 2017

Charlie, Thank you for your feedback. Our developers will be taking a look into this to see if this issue can be resolved. We are happy to see that you enjoy our service :) -OTC Team

TR

Tim R.  
Agent/Owner  
Insurance  
Used the software for: 1-2 years

### "Easy and worry free. "

September 19, 2017

5.0

Pros

It's simple to use and provides solutions for all of our needs. It's user friendly and does not require complicated directions to update.

Cons

The site could use a bit of a makeover. Aesthetically speaking, it looks and feels like a web site published 15 years ago.

Review Source

Response from OnTheClock

September 20, 2017

We appreciate your review!

GH

Gail H.  
Bookkeeper  
Medical Practice  
Used the software for: 1-2 years

### "OnTheClock has streamlined payroll processing and freed up a lot of my time to do other projects."

October 17, 2017

5.0

It saves data entry time, tracks PTO accurately and us saves money in payroll dollars.

Pros

How simple it is to use for employees, managers and administrators. The integration with QuickBooks saves many hours of data entry. I simply love this software.

Review Source

Response from OnTheClock

October 19, 2017

Hi Gail, we are happy that you find our service easy to use. Thank you.

RG

Ryan G.  
Manager  
Construction  
Used the software for: 6-12 months

### "Excellent Entry Level Time Tracking"

May 20, 2021

5.0

Pros

It’s inexpensive and easy to use. Customer service responded very fast to any inquiries I’d had on setup or usage.

Cons

Individual job time tracking can be a little clunky to figure out.

Review Source

Response from OnTheClock

May 26, 2021

Hey Ryan! Thanks for the greatly appreciated review! We would be more than happy to help with the job tracking feature. Please call us at 888-753-5999. Or email support@ontheclock.com We look forward to assisting you, -OTC Team

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