# Page 24 | OnTheClock Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is OnTheClock the right Time Clock solution for you? Explore 718 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130009/OnTheClock-com/reviews

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OnTheClock

4.7 (718)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 24 - Reviews of OnTheClock

## Showing most helpful reviews

Showing 576-600 of 718 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GF

Gary F.  
CFO  
Retail  
Used the software for: 2+ years

### "Love this online clock"

October 15, 2018

5.0

Pros

ease of use for both employees and employer

Cons

I cant think of any cons really, it works great for u

Review Source

Response from OnTheClock

October 17, 2018

Thank you for the great review, Gary!

JF

Jennifer F.  
Office Manager  
  
Used the software for: 6-12 months

### "Easy, accurate"

November 27, 2017

5.0

Pros

I find On the Clock Cost effective and easy to use. All of our staff use the program effectively. The reports are very easy to read as well.

Cons

I wish there were a calendar that could import approved time off as a feature. This would eliminate approving time in one program and entering it into another. I'd also like this calendar to be viewable by all oir employees

Review Source

Response from OnTheClock

November 28, 2017

Hello Jennifer, Thank you for the wonderful review and feedback! Have a great day.

KS

Kelli S.  
owner  
Retail  
Used the software for: 1-2 years

### "Love it!"

January 29, 2018

5.0

Makes doing payroll a BREEZE during my very busy schedule.

Pros

The ease of getting your hours and OT hours with the click of a button. Also super easy for employee to put in a note if they missed clocking in so you can change it very easily!

Review Source

Response from OnTheClock

January 30, 2018

Thank you for taking the time to review our time clock system.

AM

Anastacio M.  
CEO  
  
Used the software for: 2+ years

### "On the Clock is by far one of my best and reliable business tools. A must have for payroll."

December 11, 2017

5.0

This software works like they say. I have used this software for over two years and it has not failed once.

Pros

On the Clock is easy to use and gives me the information I need quickly. The software is robust and works. Customer support is excellent.

Review Source

Response from OnTheClock

December 12, 2017

Thank you for being a loyal customer of ours for over two years!

BG

Barbara G.  
Processor  
Real Estate  
Used the software for: 6-12 months

### "On Point "

December 21, 2018

5.0

I get paid every week on time and with the right hours which is all you can ask for in this type of software

Pros

Made very simple to understand and keep track of hours. Me being an hourly employee I want to make sure im getting paid for all hours that I work and I have had no problems with it and its easy for my employee as well!

Cons

non that I can think of and that is the best kind!!

Review Source

Response from OnTheClock

December 27, 2018

Hello Barbara, We truly appreciate your review and kind words. Thank you. -OTC Team

TD

Tiffany D.  
Office Manager  
  
Used the software for: 1-2 years

### "Exactly what we need for our small business. User friendly and simple."

November 13, 2017

5.0

Pros

It is very user friendly. We can quickly and easily customize the software to be used for all of our employees.

Cons

The software is perfect for what we need. The initial introduction could have been better with support on all of the functions for the software.

Review Source

Response from OnTheClock

November 14, 2017

Thanks Tiffany!

TS

Teresa S.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "administrator"

September 13, 2016

5.0

WE have used your services since 2006. We are very happy with the service and the update to the service

Pros

It does the calculations.

Cons

none

Review Source

SP

Summer P.  
Administrator  
Law Practice  
Used the software for: 1-2 years

### "Very pleased with the service"

November 13, 2017

5.0

Pros

The reliability of the program is great. I like the different features such as turning on/off the clock in from cell phone, etc.

Cons

Never could get it to work with my QuickBooks Online. But I only have a few employees so the manual entry is fast.

Review Source

Response from OnTheClock

November 14, 2017

Thank you for the review!

TA

Tracy A.  
Owner  
Luxury Goods & Jewelry  
Used the software for: 1-2 years

### "Great , easy-to-use time clock system. "

June 13, 2017

5.0

Pros

Really Easy to Use. Makes payroll a breeze to take care of. Employees have no trouble logging in and I no longer have to manually calculate hours each week.

Cons

I wish it was integrated with my full-service payroll company so I could avoid the extra step of adding hours to payroll manually.

Review Source

Response from OnTheClock

June 22, 2017

Tracy, We are super happy to hear that you no longer have to manually calculate hours each week. Isn't it nice to not have to worry about it? -OTC Team

MP

Matthew P.  
Partner  
Construction  
Used the software for: 6-12 months

### "Good way to track hours"

March 9, 2020

5.0

Excellent.

Pros

The ease of logging in for tracking employee's time, and adjusting time if need be.

Cons

Not really anything. No complaints, easy to use.

Reason for choosing OnTheClock

not applicable

Review Source

Response from OnTheClock

March 12, 2020

Hello Matthew, Thank you for the great review about our employee time clock.

AM

Angie M.  
Executive Assistant  
Consumer Services  
Used the software for: Less than 6 months

### "Great Product for Tracking time "

October 11, 2022

5.0

Pros

Cost is by far the driving factor for us, but the ease of use is definitely a bonus.

Cons

I really didn't have any dislikes. I have recommended it to several other companies.

Review Source

GS

Greg S.  
Operations  
Financial Services  
Used the software for: 6-12 months

### "I would recommend it"

January 27, 2020

5.0

Pros

It is incredibly easy to use for our employees, and easy to manage as the administrator.

Cons

I wish it would send the reports automatically after the close of the business day.

Reason for choosing OnTheClock

Cost

Review Source

Response from OnTheClock

January 30, 2020

Hello Greg and thank you for the kind review.

GJ

Gail J.  
Owner  
Automotive  
Used the software for: 2+ years

### "Easy to use - Great for small business!"

February 18, 2019

5.0

We are a small business, and OnTheClock has given us a lot of flexibility while keeping costs very low. It has functions that we don't even need, but may use in the future.

Pros

What I like most is how easy it is to export info about specific employees right into an Excel document.

Cons

I can't think of anything I don't like - I used to not like that I couldn't look at archived employees, but that was fixed, so - it is all good!

Review Source

Response from OnTheClock

February 19, 2019

Hello Gail! Thank you for the amazing review about our time clock software.

PM

Paige M.  
Office Manager  
  
Used the software for: 6-12 months

### "Great value for the price. Always impressed by phone support techs."

September 8, 2017

4.0

Pros

The intuitiveness and simplicity of use. I love the text to confirm feature that tells me when employees are clocking on and off, it has saved us a lot of money in catching dishonesty.

Cons

Some of the stupid default settings that screwed up 8mo. of payroll for our company that no one from OnTheClock seemed to notify me about during our call when we initially set everything up.

Review Source

Response from OnTheClock

September 11, 2017

Paige, thank you for the review!

AL

Amanda L.  
Finance Assistant  
  
Used the software for: 1-2 years

### "We love OnThe Clock!"

October 2, 2017

5.0

Pros

Ease of use. Customer service. Cost is very affordable. Money saving. Tracking the reports are great!

Cons

I don't like that you can't select a manager's name and get a list of his/her employees. That would make it much nicer.

Review Source

Response from OnTheClock

October 4, 2017

Thank you for the review!

LH

Laura H.  
Bookkeeper  
Insurance  
Used the software for: 2+ years

### "Easy to Use"

June 25, 2018

5.0

Electronic timecards are so much easier to use than paper.

Pros

It is very simple to use. Reports are easy to read and you can print individual time cards. When employees make a mistake they can make a note and it gets emailed to me.

Cons

I have no complaints. I have not had any issues with this software since we started using it. I have recommended it to other people.

Review Source

Response from OnTheClock

June 26, 2018

Hello Laura, Thank you so much for the kind review! We appreciate your loyalty with OnTheClock. -OTC Team

AC

Angela C.  
Owner  
Individual & Family Services  
Used the software for: 1-2 years

### "Slick system, easy for administrators and employees"

May 11, 2020

5.0

Even the least tech savvy employee can figure out how to use this system, and the setup for new employees is a snap. Making changes when they make an error in their time card is a piece of cake. We love it!

Pros

It's easy to set up employees to use it, and easy to pull the reports I need.

Cons

Honestly, nothing. It is exactly what I need.

Review Source

Response from OnTheClock

May 14, 2020

Hello Angela and thank you for reviewing our time clock. We are grateful to have businesses who use our product like yours. Have a great day!

MJB

Mary Jo B.  
Chief Operating Officer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "I wanted an easy to use, cost-effective online time clock. This does exactly what I need."

October 30, 2017

5.0

Save time and increase accuracy.

Pros

Ease of use on the back end and front end. I don't like that there is a minimum limit on how much I want to enter.

Cons

I don't allow my employees to punch in remotely and they don't all have email addresses. I wish the email and password weren't required. I have to make them up each time I create a new employee.

Review Source

Response from OnTheClock

October 31, 2017

Hello Mary Jo, Thank you for being a loyal customer of OnTheClock's.

SE

Shawna E.  
Executive Director  
Civic & Social Organization  
Used the software for: 1-2 years

### "Ease of Payroll"

January 6, 2020

4.0

This is a great software and I have recommended it to several colleagues.

Pros

This system makes payroll very easy and simply to use. Takes out all the guess work when configuring employees hours

Cons

There is nothing that I do not like about this software.

Review Source

Response from OnTheClock

January 7, 2020

Hello Shawna, Thank you for the great review. We are happy to read how our time clock makes your payroll easy. Also, thank you so much for recommending us to your colleagues. Have a great day.

JW

Justin W.  
manager  
  
Used the software for: 2+ years

### "It's ugly, looks cheap and is sometimes a little clunky but it does exactly what I need it to do. "

May 21, 2018

3.0

Pros

downloadable data, works as advertised. I don't think I have ever seen an actual bug in their software. Havent ever had to contact customer support

Cons

look and feel. I think this software was designed and planned by software engineers so it's not the most intuitive for an average user.

Review Source

Response from OnTheClock

May 29, 2018

Hi Justin, We appreciate your honest review. You may be happy to hear that our website is getting a major overhaul and will be no longer be looking ugly :) -OTC Team

RG

Robin G.  
Review Nurse  
Hospital & Health Care  
Used the software for: 6-12 months

### "User friendly, clicks take you exactly where you want to go"

January 8, 2018

5.0

Pros

Easy to understand each screen and what your work time is exactly. Each column tells you exactly what you need know at any time of the day.

Cons

Nothing. I guess if I have to say anything, it would that I have to click twice to "log-in". This may be an error on how someone set it up for me, but it still doesn't concern me.

Review Source

Response from OnTheClock

January 9, 2018

Thank you for your review, Robin. Have a great day! -OTC Team

WO

Wendy O.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "It's easy to use."

January 29, 2018

5.0

Pros

We're a small business with two locations. Before we got this, staff had to keep track and email their hours to the Office Manager. This is so much easier and more accurate.

Cons

Review Source

Response from OnTheClock

January 30, 2018

Hello Wendy, We appreciate your review!

Larry F.  
President  
Insurance  
Used the software for: Less than 6 months

### "User friendly"

July 6, 2020

5.0

We now have a simple way for employees to keep track of their hours.

Pros

My employees have found that the app they use on their phone for OnTheClock to be user friendly. Even if they forget to signout for the day, the app will remind them. As the administrator the system is extremely flexible so I could set it up for my company.

Cons

Nothing at all. The product is very well constructed.

Review Source

Response from OnTheClock

July 7, 2020

Hello Larry! We are very thankful for the generous review you wrote about our time clock app. We cannot thank you enough! Enjoy your day, -Tim

JL

Jackie L.  
Everything aka Business Co-Owner  
  
Used the software for: 2+ years

### "Easy payroll tracking for employees that come and go. Easy enough for employees to use. "

May 21, 2018

5.0

Pros

Even employees who are not very tech savvy use On the Clock easily. I like how they can sign in on their mobile device if they are working off site for the day.

Cons

I have never had any significant problems.

Review Source

Response from OnTheClock

May 29, 2018

Hi Jackie, Thank you for the review. Our goal is to make your employee time tracking as simple as possible and it seems like OTC is doing just that for you! We are very happy to hear this! Have a great day, OTC Team

DP

Debbie P.  
Owner/Practice Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "OTC Review"

July 14, 2020

5.0

One of the best parts has been the personal response when we needed help.

Pros

Easy to use, I don't need to micro manage time or PTO!

Cons

There are no features missing that we would need.

Reason for choosing OnTheClock

Easiest to use and PTO tracking feature

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Cost and it was not filling our needs

Review Source

Response from OnTheClock

July 23, 2020

Thank you for such a great review, Debbie. We hope you have a wonderful day! -OTC Team

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