# Page 25 | OnTheClock Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is OnTheClock the right Time Clock solution for you? Explore 718 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130009/OnTheClock-com/reviews

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OnTheClock

4.7 (718)

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Last updated March 16th, 2026

# Page 25 - Reviews of OnTheClock

## Showing most helpful reviews

Showing 601-625 of 718 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WG

Wanda G.  
Owner/CFO  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Awesome Time Clock!"

August 2, 2016

5.0

Very easy to use. Have made some mistakes but is always due to my overlooking of very well thought out setup.

Pros

Ease of use!

Cons

The only thing I can think of is that it is not automatically setup to archive the history. I made a boo boo on my end and realized I needed to change the setup in order for it to do so. Learning experience so nothing major.

Review Source

Response from OnTheClock

December 29, 2017

Hi Wanda, thank you for the awesome review!

BG

Bill G.  
Pharmacy Directorl  
Pharmaceuticals  
Used the software for: 2+ years

### "Easy to learn. Handles our small business needs."

April 26, 2018

4.0

Maintenance of staff hours and payroll.

Pros

Flexibility, scheduling potential, archived records that are easily accessible. The ability to customize staff members' information and track it.

Cons

Editing of punches could probably be easier. The schedule seems a little cumbersome to me so I have not used it lately.

Review Source

Response from OnTheClock

April 27, 2018

Hi Bill, We appreciate your review and feedback. Thank you for being a great customer of OnTheClock.

CL

Cecelia L.  
Office Manager  
  
Used the software for: 1-2 years

### "great way to keep track of your vacation time and sick time - easy to use :))"

October 9, 2017

5.0

Pros

I like the convenience of the software and the accuracy of the time as well. The locate finder is a great feature as well.

Review Source

Response from OnTheClock

October 11, 2017

Cecelia, We truly appreciate you as a customer! Thanks for the review!

MF

Mark F.  
Chief Executive Officer  
Banking  
Used the software for: 1-2 years

### "One stop shop"

August 19, 2019

5.0

I am very pleased with how user friendly and efficient the program is to use.

Pros

OnTheClock makes it easy for me to keep up with my employees' time and tracks their vacation and sick time much easier than before.

Cons

You have to type in "am" or "pm" rather than using military time.

Review Source

Response from OnTheClock

August 20, 2019

Hello Mark, Wow! Thank you very much for the kind review and feedback - we truly appreciate it!

NC

Natalie C.  
Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Good basic timeclock system"

August 16, 2016

4.0

Overall this is a great product for the price. There are just a few improvements I would suggest as listed below.

Pros

It is very intuitive.

Cons

I have set terminated employees as inactive however, holiday pay that was programmed in before they left, continues to come up for them. I wish once an employee was inactive they would stay that way unless/until reactivated.

Review Source

SS

Sarah S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "We LOVE On The Clock!"

October 5, 2018

5.0

We used to use a timeclock and timecards for our growing staff, and it was such a pain. When I found and implemented OnTheClock.com a huge headache of mine was removed. It is so simple to use, and incredibly affordable. My husband now uses it for his business as well!

Pros

Simple, functional, flexible, and makes timekeeping so much easier!

Cons

There is nothing I don't like about this software.

Review Source

Response from OnTheClock

October 8, 2018

We appreciate your feedback and review, Sarah! Thank you :)

JM

Janece M.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great program for easy hour tracking"

January 7, 2019

5.0

We've had great success with OTC, and really do recommend it to anyone looking for an easy-to-use online time system that's easily accessible from any computer or mobile device!

Pros

Ease of use; ability to give/restrain users from accessing their records; length of time records are kept

Cons

Honestly, no issues come to mind. It fills our needs!

Review Source

Response from OnTheClock

January 8, 2019

Hello Janece, Thank you for being a customer of ours and taking the time to review us.

BK

Brenda K.  
President  
  
Used the software for: 2+ years

### "I love it and my employees love it too."

July 18, 2018

5.0

Pros

It is easy to set up and easy to use. My employees find it quick and easy to punch in/out. I find it very easy to log in on pay day and run reports for payroll.

Cons

I haven't found any weak spots and I've used it for several years. I only wish I'd discovered it sooner!

Review Source

Response from OnTheClock

July 19, 2018

Hello Brenda, Thank you for being a long-time customer and thank you for taking the time to review us. -OTC Team

aL

angie L.  
comptroller  
  
Used the software for: 2+ years

### "great! very easy to use and I would recommend it to anyone. "

March 12, 2018

5.0

Pros

the cost. the service is also great and the software is so easy to use and it fits our needs. I love it!!

Cons

maybe put a line separating the daily punches on the time sheets, they are a little jumbled.

Review Source

Response from OnTheClock

March 13, 2018

Hi Angie, Thanks for the review and feedback! Your input is very important to us. Thank you for being an awesome customer. I also encourage you to download our free mobile app for easy account access :)

RT

Rocio T.  
Owner  
  
Used the software for: 2+ years

### "Easy"

April 8, 2018

5.0

Pros

I really like the Map feature because I can see where my employees are when they punch in and when they punch out.

Cons

When a second punch needs to be entered it opens at the top. I think it would be better if it opens below the existing one.

Review Source

Response from OnTheClock

April 10, 2018

Hi Rocio. We appreciate you taking the time to review our time clock system. Thank you for your feedback and thank you for being a great customer.

MF

Melissa F.  
Owner  
Accounting  
Used the software for: 1-2 years

### "I use for an employee and find it easy to use, and easy to edit when necessary."

January 11, 2018

5.0

Time tracking for my employees.

Pros

The software is very easy to use as an administrator. I've never had any complaints from either of my employees.

Review Source

Response from OnTheClock

January 16, 2018

Thank you for the review, Melissa.

DD

David D.  
president/ceo  
Construction  
Used the software for: 6-12 months

### "Excellent company to deal with. from support to ease of use. Should have started it years ago."

October 19, 2017

5.0

Hour tracking and ease of payroll. personal / vacation time tracking

Pros

Ease of use from mobile and computer. No more trying to read field employees handwriting. Employees like it also

Cons

The way the dates doubles after you archive weekly time punches. It get confusing to a non computer person like myself

Review Source

Response from OnTheClock

October 24, 2017

Thank you for the feedback and review :)

MP

Marie P.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Best Value for the Money"

April 6, 2020

5.0

Ease of use all around.

Pros

Easy to use, low cost ,mobile app, great customer service.

Cons

I took me a little while to figure it out on my own, but one phone call and I was up and running.

Review Source

Response from OnTheClock

April 13, 2020

Hello Marie, Thank you for taking the time to review our time clock system. We are happy to hear how our support team successfully assisted you with your setup. Have a great day :)

JB

Jeff B.  
Owner  
  
Used the software for: 1-2 years

### "Setting up was easy"

January 29, 2018

5.0

Pros

The GPS feature is the best. We keep track of our employees on the road. Also our staff can drive to the work location before they punch in

Review Source

Response from OnTheClock

January 30, 2018

Thanks Jeff! -OTC Team

JW

JEREMY W.  
Owner  
Facilities Services  
Used the software for: 6-12 months

### "Great Product "

October 26, 2020

5.0

5 Stars

Pros

EASY TO USE , ACURRATE , Excellent accountability , great product

Cons

Everything is great , nothing bad , we only have good things to say

Reason for choosing OnTheClock

We needed a product that helped keep our employees accountable

Review Source

Response from OnTheClock

October 27, 2020

Hi Jeremy! Thank you for reviewing our time clock software. Have a great day!

AR

Alexander R.  
Owner/Principal  
Insurance  
Used the software for: 6-12 months

### "Awesome!"

June 12, 2017

5.0

Pros

Easy to use, lots of options for any small business owner like myself! You can do payroll as well which make this crazy valuable!

Cons

The ability to have more employees would be nice. Would be cool to have an automated system as well!

Review Source

Response from OnTheClock

June 19, 2017

Hi Alexander, Thank you for the review and suggestion. We always value our customer's feedback.

AB

Amy B.  
Office manager  
Consumer Services  
Used the software for: 6-12 months

### "Very easy to use."

October 24, 2017

5.0

Exact time for the employee, saves me a lot of time.

Pros

I like the option to change the times if some one forget to punch out, and that you can use it from your phone.

Cons

I think the thing that I like least is when we all the messages pops every time I need to check the weekly hours for the employees.

Review Source

Response from OnTheClock

October 26, 2017

Thanks for the review, Amy!

KM

Kathy M.  
Owner  
  
Used the software for: 2+ years

### "easy to use and helpful to my business"

June 18, 2018

5.0

Pros

ease of use and ability to save time clock sheets helpful customer service, although I have barely needed to contact them

Cons

Older website. The website seems a bit antiquated, but is still pretty easy to use. I don't really have any other complaints

Review Source

Response from OnTheClock

June 19, 2018

Hello Kathy, Thank you for the review. You will be happy to hear that we are currently redesigning our website to not look older :) Have a great day, -OTC Team

RD

Robin D.  
Owner  
Insurance  
Used the software for: 1-2 years

### "Checks and Balances"

August 23, 2016

5.0

Knowing that I'm not always in the office this has allowed me to better track my employees time. There is no question of when they have arrived as they must log in to the computer and "clock in"

Review Source

JG

Jesse G.  
Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Not on par with the times"

May 20, 2021

3.0

Pros

Geofencing. That's it. Nothing out of the ordinary.

Cons

The UI feels like it's 2005. Performance is amazingly lacking.

Review Source

Response from OnTheClock

May 26, 2021

Hello Jesse, We're sorry to read how you think our UI is outdated. Is there anything you'd like to recommend so we can improve? Thank you for taking the time to provide your feedback!

AB

Angel B.  
Owner  
Construction  
Used the software for: 1-2 years

### "Wonderful for our small business! "

January 25, 2021

5.0

Pros

The set up was extremely easy and my employees caught on quickly. I love that I can setup a geofence for my more forgetful employees or message them while on the job. It was very simple for my employees to use and get used to!

Cons

Our business is pretty simple (and small) so everything works well for us!

Review Source

Response from OnTheClock

January 29, 2021

Hello Angel, we are extremely happy to read how easy our time clock is for you and your employees. Thank you for using OnTheClock and your review means so much to us. Have a great day, -Tim G.

JH

Joey H.  
Administrator  
Education Management  
Used the software for: 1-2 years

### "Intuitive and Fairly Priced"

July 31, 2017

4.0

Simplifies hourly payroll

Pros

The software is easy to use for both the administration and the hourly employees. Once the employees have their login information, the clocking in and out process couldn't be easier.

Cons

Sometimes the feature that limits workers' ability to clock in and out from a specific geographic range doesn't seem to work.

Review Source

Response from OnTheClock

July 31, 2017

Hi Joey, Thanks for the review. I see that you have issues with the geo fencing at times. Feel free to contact our support team at 888-753-5999 or email us at support@ontheclock.com Thank you, -OTC Team

CM

Connie M.  
Manager  
  
Used the software for: 1-2 years

### "This app makes it really easy to keep up with my employees time and keeps them on time!!"

November 20, 2017

5.0

Pros

User friendly, easy to make adjustments, easy login and logout, also easy to add back previous employees and love the cost!

Review Source

Response from OnTheClock

November 21, 2017

Awesome review! Thanks!

IG

Inga G.  
Owner  
  
Used the software for: 6-12 months

### "Very easy to use!!!"

October 30, 2017

4.0

Pros

I like that the software is very easy to use and the price is affordable. I like being able to give managers access to their employees as we have two locations.

Cons

I would like to see a feature for managers to approve the time cards and to notify the administrator.

Review Source

Response from OnTheClock

October 31, 2017

Thank you for the kind review. -OTC Team

DM

Denise M.  
HR Generalist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to use "

February 4, 2018

4.0

Should allow me to have any number of characters and not make me give a 100 character answer.

Pros

User Friendly. Was very easy to enter employees and keep up with their time and attendance. Did not take much time to learn

Cons

You have to pull a person up two or three times just to enter their PTO. It would be so easy if you could just pull up an employee one time and enter their PTO time.

Review Source

Response from OnTheClock

February 6, 2018

Hi Denise, Thank you for the review. Always feel free to give our customer support team a call so we can help assist you with your PTO. -OTC Team

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