# Page 26 | OnTheClock Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 26 - Is OnTheClock the right Time Clock solution for you? Explore 718 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130009/OnTheClock-com/reviews

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OnTheClock

4.7 (718)

[View alternatives](https://www.capterra.com/p/130009/OnTheClock-com/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 26 - Reviews of OnTheClock

## Showing most helpful reviews

Showing 626-650 of 718 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BH

Brandi H.  
Owner  
Accounting  
Used the software for: 6-12 months

### "So easy!"

January 27, 2020

5.0

Pros

I like how easy it is for employees to clock in from their cellular device. Missed punches are super easy to correct. It's simple to use and worry-free!

Cons

I took me a few minutes to complete the initial setup for my employee because I wasn't sure what it should look like, but I was able to figure it out, and it has worked seamlessly.

Review Source

Response from OnTheClock

January 30, 2020

Hello Brandi! Thank you for the very kind review. We are happy to read how much you enjoy our time clock system. Have a great day! -OTC Team

TD

TJ D.  
Business Manager  
Construction  
Used the software for: Less than 6 months

### "On The Clock - On The Ball"

December 6, 2016

4.0

Awesome service. Willing to adapt the program to suite our specific needs. Highly recommended. My team can now punch in and out without me having to manually change the times because of daylight savings here in New Zealand.

Cons

The mobile app does not have the functionality to exit the program by just pressing the "back" button. You need to press the middle button and the app keeps running in the background. If this can be fixed it would be nice. Furthermore, the process to add scheduling tasks etc. is very tedious. Maybe this can be simplified?

Review Source

Response from OnTheClock

May 18, 2017

Hello TJ, We are happy to hear that you think our service is awesome! This is one of our goals when it comes to how our customers view the service. Regards, -Tim

RG

Rick G.  
Sales  
Telecommunications  
Used the software for: Less than 6 months

### "Super Easy & Efficient!"

April 4, 2019

5.0

Pros

Unbelievable for such a low cost system. Our whole team found it super easy to use and super efficient. Customer service is also very pleasant and helpful.

Cons

I wish there was a different way to view the monthly schedule instead of scrolling. Also it would be nice if it would calculate overtime automatically after 40 hours have been logged for an employee.

Review Source

Response from OnTheClock

April 4, 2019

Hello Rick! We truly appreciate your time to review us and share your feedback. Have an awesome day :)

DM

David M.  
Manager  
Wholesale  
Used the software for: 1-2 years

### "Very Good Product"

February 10, 2020

5.0

Excellent value for a small company just starting out.

Pros

Employees can clock in from the field I can manage time on the go Employees can request PTO in app Value

Cons

A bit laborious to edit timecards Can't access invoices online or in app

Reason for choosing OnTheClock

Value

Review Source

Response from OnTheClock

February 14, 2020

Hi David! We appreciate the kind review and feedback. Have a great day.

CH

Chris H.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Time Saver"

September 30, 2019

5.0

Over all this is a time saver, helping keep accurate records of all work related time spent.

Pros

I have to account for every minute to make sure our clients are billed appropriately and this app is a time saver that functions as needed.

Cons

There were a few update bugs that caused me some anguish, had to do with automatic log out every 3-4 times I used the app, seems to be fixed now.

Review Source

Response from OnTheClock

October 1, 2019

Hi Chris, Thank you for the review. We are also happy that our app has been of great use to you.

AU

Aaron U.  
Optometrist  
  
Used the software for: 1-2 years

### "Never any problems!"

November 13, 2017

5.0

Pros

I love that I only pay for the number of employees I have. I'm not treated like a big company and pay an outrageous monthly fee.

Cons

I have trouble occasionally using the import export to quickbooks from the on the clock website. But not a huge issue

Review Source

Response from OnTheClock

November 15, 2017

Thank you for the review, Aaron.

SO

Sally O.  
Executive Administrator  
Real Estate  
Used the software for: 6-12 months

### "Works exactly like it is supposed to!"

December 4, 2017

5.0

Pros

I like that the employee can message if a clock-in time needs to be changed. I also like that the employee can change departments. The company responds quickly, the program works the way it is supposed to and it is affordable.

Review Source

Response from OnTheClock

December 5, 2017

Hello Sally, Thank you for the review and rating.

IH

Iisha H.  
cashier  
Consumer Goods  
Used the software for: Less than 6 months

### "Still in the testing phase"

December 8, 2019

2.0

Pros

Ive been looking for software to help me keep track of time spent on a single project so I can actually cahrge for time and labor. And so far its ok

Cons

Like I said Im still in the testing phase. But so far it proves ify towards the accuracy

Review Source

Response from OnTheClock

December 11, 2019

Hi Lisha, Thank you for the review. We hope our time clock proves beneficial for what you are looking for. If you need assistance with the setup for individual projects, then please do not hesitate to reach out to us. Have a great day.

KS

Kim S.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great For My Business"

November 15, 2019

5.0

Easy to use; easy for me and my employees. Would recommend to every small business.

Pros

It's easy for my employees to use, and great for my weekly reporting.

Cons

None - Every issue I've had has been resolved with Customer Service.

Review Source

Response from OnTheClock

November 18, 2019

Hello Kim, Thank you so much for the kind review and feedback. Have a great day!

DG

David G.  
president  
Insurance  
Used the software for: 6-12 months

### "On the Clock Awesome"

April 27, 2020

5.0

been with the change from another competitor

Pros

support and flexibility of platform for users and admin

Cons

mostly intuitive but sometimes need support how to do something

Alternatives considered

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Review Source

Response from OnTheClock

April 28, 2020

We are very appreciative for the kind review. Thank you for being a part of the OnTheClock family.

MS

Maribel S.  
Accounting/Admin  
Insurance  
Used the software for: 6-12 months

### "Insurance Marketing Group Review"

August 23, 2016

4.0

It's Inexpensive, Has Great Features, And It's Easy to Use. There's not much to complain about. Great experience so far.

Cons

I do payroll and I can't download time cards into Quickbooks because I don't have the admin log in. Not all admins do Payroll. Wish I had access to do this.

Review Source

CF

Cindy F.  
Vice President & Cashier  
Banking  
Used the software for: 1-2 years

### "Ease of operation!"

November 20, 2017

5.0

Very little time is spent on the admin side of this because it is so user-friendly.

Pros

This product is so easy to set-up and use. If someone messes up their timecard for some reason, it is easily fixed by an administrator. Instructions and guidelines within the program are amazing to the point that I've never had to call customer support. It's a wonderful software. I would definitely recommend it to everyone!

Review Source

Response from OnTheClock

November 21, 2017

We are humbled by your generous review. Thank you! -OTC Team

MB

Micha B.  
Admin  
Insurance  
Used the software for: 6-12 months

### "Effective Time Clock"

August 10, 2016

5.0

This time clock is a good value for us as a small business, it helps track job costs and simplifies payroll.

Pros

The ability to switch between different departments and jobs

Cons

We use QuickBooks, but it is hosted by HarborCloud, so we can't import directly to QuickBooks.

Review Source

SW

Stephanie W.  
Therapist  
  
Used the software for: 1-2 years

### "On The Clock was helpful for me as an employee to track my schedule and pay periods."

June 18, 2018

5.0

Pros

I liked having the app so I didn't have to log in on the computer every time. That made it super easy for me. It is pretty simple. There is nothing complicated about On The Clock.

Cons

I would like to use the ability to check how much I have made as an employee by the hours that I've worked so far. If I could do that easier on this app I would love it!

Review Source

Response from OnTheClock

June 20, 2018

Hello Stephanie, Thank you for your feedback and review - it means a lot to us here at OnTheClock.

ME

Michelle E.  
Direct Services Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Pleased with On the Clock"

August 2, 2016

4.0

We are still working through bugs with our own system to match up with on the clock but so far it is doing what we need it to do.

Pros

More accurate than people just writing their time in. Definitely cuts down on people cheating on their time sheets.

Cons

Nothing at this time.

Review Source

HS

HERB S.  
GM  
Building Materials  
Used the software for: Less than 6 months

### "METRA ON THE CLOCK"

June 28, 2019

5.0

OUR EXECUTIVE, WAS VERY HELPFUL, POLITE AND KNOWLEDGABLE. SHE ASSISTED ME WITH THE SETUP AND EXPLAINED ALL THE FEATURES. I WILL MAKE SURE I ASK FOR HER EVERY TIME I CALL

Pros

EASE OF SETUP AND USE. SOFTWARE IS VERY USER FRIENDLY

Cons

NOTHING YET, METRA IS NEW TO THE PRODUCT. WE WILL OFFICIALLY START USING MONDAY JULY 1ST

Review Source

Response from OnTheClock

July 2, 2019

Thank you for the great review, Herb. We are thankful that you are using OnTheClock for your employee time clock. Have a great day!

MN

Mare N.  
Associate Director  
  
Used the software for: Less than 6 months

### "Loved the live demo, support and functionality at a great price!"

April 26, 2018

5.0

Easy to use time tracking including codes for various jobs for our nonprofit organization.

Pros

We are a nonprofit organization and need to have job codes to track costs - had tried excel spreadsheet in the past - ugh - gave up! This app has a great interface on the phone or the computer. I was amazed that someone was available for a personal live demo, followed by trouble shooting and availability AFTER we purchase the product.

Cons

Cons have not been identified yet - but I am still looking. I REALLY can't say enough good about this product for the price.

Review Source

Response from OnTheClock

April 27, 2018

Thank you so much for the amazing review!

BK

Ben K.  
Sales  
Hospital & Health Care  
Used the software for: 6-12 months

### "ontheclock"

August 21, 2018

5.0

Pros

So happy a tool like this was created! So easy to use and makes life alot easier to handle

Cons

Hard to manage multiple things at the same time

Review Source

Response from OnTheClock

August 22, 2018

Hi Ben, Your feedback means a lot to us! Thank you for the review! Have a wonderful day, -OTC Team

SG

Serge G.  
Head  
Music  
Used the software for: I used a free trial

### "Easy of use"

February 23, 2021

4.0

Time saver

Pros

It's easy to use and Quickbooks compatible

Cons

Nothing really, everything is sharp and suits me.

Review Source

Response from OnTheClock

March 1, 2021

Thanks for the great time review about our time clock, Serge. Have a great day! -Tim, OnTheClock

EE

Eric E.  
Owner  
Construction  
Used the software for: Less than 6 months

### "app review"

October 21, 2022

5.0

Pros

time clock feature, Attendance and GPS log in

Cons

GPS map doesn't stay at your desired position

Review Source

Darren G.  
Founder  
Management Consulting  
Used the software for: I used a free trial

### "Interesting concept"

October 16, 2018

4.0

Pros

Intriguing to see what it does and how it looks to solve a problem in a borderless digital age

Cons

Texts are chargeable, which is fine, but the costs are hidden a bit and not really made clear that it relies on carriers.

Review Source

Response from OnTheClock

October 17, 2018

Hi Darren, Thank you for the review. Our pricing page lays everything out. You can find it at this link: https://www.ontheclock.com/pricing.aspx Hope this helps, -OTC Team

KB

Kerriel B.  
Attorney/owner  
Law Practice  
Used the software for: 2+ years

### "Excellent service "

October 30, 2018

5.0

It’s been great, I’ve recommended it to many of my colleagues.

Pros

Ease of use is outstanding. Very customizable too.

Cons

Making corrections/adding a punch can be tricky.

Review Source

Response from OnTheClock

November 1, 2018

Hello Kerriel, Thank you so much for your feedback and for the great review. Have a wonderful day! -OTC Team

MC

Martie C.  
Office Manager  
  
Used the software for: 6-12 months

### "Inexpensive and easy to work with."

October 30, 2017

5.0

Pros

Simple design. Just what we needed for a small office. Very inexpensive and haven't had any issues with it at all. Never even have to call the support.

Review Source

Response from OnTheClock

October 31, 2017

Hello Martie, Thank you for the review! -OTC Team

RK

Robyn K.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Easy as 1,2,3!"

July 25, 2016

5.0

I have this app on my phone right next to my messages and phone so I can easily remember to punch in and out every day. I can also pull up past weeks of time cards. It's very easy to use!

Pros

It's an app and can be done right on my phone.

Review Source

BA

Brian A.  
Office Manager  
Retail  
Used the software for: 2+ years

### "On the Clock"

August 6, 2018

5.0

Low cost data capture for integration with Quick Books payroll. Very trouble free and reliable.

Pros

Ease of use. A few keystrokes captures the employee time clock punches.

Cons

No Cons - We needed data capture for Quick Books payroll. Perfect for our needs.

Review Source

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