# Page 8 | OnTheClock Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is OnTheClock the right Time Clock solution for you? Explore 718 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130009/OnTheClock-com/reviews

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OnTheClock

4.7 (718)

[View alternatives](https://www.capterra.com/p/130009/OnTheClock-com/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 8 - Reviews of OnTheClock

## Showing most helpful reviews

Showing 176-200 of 718 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AH

Allisen H.  
Independent Living Specialist  
Consumer Services  
Used the software for: Less than 6 months

### "Clocking In"

February 10, 2025

5.0

Pros

Can clock in and out with ease and can see previous weeks.

Cons

Can't see payroll information without administrative approval

Review Source

JO

Jacklyn O.  
Team director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Time clock"

February 17, 2025

5.0

Id recommend to pther companies that use time sheets

Pros

Easy to use and navigate. Easy to find my time sheet for the entire pay period

Cons

The double need to click to log in or out

Review Source

mB

maria B.  
Account Executive  
Accounting  
Used the software for: Less than 6 months

### "Cool and easy to use"

February 17, 2025

5.0

Easy friendly, no system crashes. No issues at all

Pros

I like that it keeps me logged, it doesn't kick me out

Cons

It doesn't always display accurately time

Review Source

AK

Andy K.  
Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Andy K OntheClock Review"

February 17, 2025

5.0

Very positive. Meets and exceeds all my needs.

Pros

The layout and format of the website is sleek and functional.

Cons

It was slow to update at times, which could lead to having to login and out multiple times.

Review Source

ZN

Zachary N.  
Carpenter  
Building Materials  
Used the software for: Less than 6 months

### "My experience "

February 15, 2025

4.0

My personal experience other than GPS tracking has been great

Pros

Very simple and easy to use. This is the future.

Cons

Gps breadcrumb tracking i feel is an invasion of privacy.

Review Source

AH

Austin H.  
Technical Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "So far so good!"

January 27, 2025

5.0

So far so good! All my rmployees find it very easy to use

Pros

User interface and dashboard are great. Easy for me to managr my team

Cons

Nothing in particular. I have nothing negative to say yet

Review Source

Nerea O.  
Educadora  
Education Management  
Used the software for: Less than 6 months

### "Podría ser mejor "

January 29, 2024

5.0

Lo he usado durante algunos meses y me ha sido útil, pero creo que hay otros softwares mejores con más funciones.

Pros

Lo he usado porque tiene funciones muy básicas.

Cons

No tiene nada fuera de lo común. Me gustaría que tuviera más funciones.

Review Source

EP

Emma P.  
Medical Scribe  
Medical Practice  
Used the software for: Less than 6 months

### "OnTheClock Review"

May 31, 2024

5.0

My overall experience is great as the software is very easy to use.

Pros

I like how it shows the time down to the seconds and how the layout of my weekly hours is. I like how it can be accessed from any device including my phone.

Cons

I may not be able to clock in if the website is down.

Review Source

DV

Dailey V.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Fool proof!!!"

October 29, 2020

5.0

My overall experience with OnTheClock has been great from start to date. I just got off the phone with customer service and was super disappointed it an issue I have been having and she helped me fix it easily I love the app I love the price I love how easy it is I love how easy it is for everybody else to use it. I do not have to go through a training process with my employees it’s very self-explanatory I love that you can send your employees an invite to download the app and it pops up on their phone.

Pros

I love that my employees can easily punch in and out and then every two weeks I go in approve their time send it to my payroll software and pay my employees. Payroll takes me about 45 minutes every two weeks because of on the clock. This leaves me time to work in the field and attend other responsibilities that I have. It also leaves less room for error in time cards and allows me to know where I need to step in and help people who may be taking longer than they should regularly by glancing at their time. Also for safety purposes it’s nice to be able to know when people are working and where they might be working especially if it’s at night time.

Cons

I do my schedule a month in advance and it’s a very tedious process to sit down and do the schedule. I feel like there should be an easier way to do it. A lot of the jobs that we have a redundant and carrying over instructions when I duplicate shifts is not an option that would Make it a lot easier. Another thing I don’t like about it is that my employees cannot clock in or clock out when they do not have good cell phone service. I feel like there should be a feature that if you don’t have cell phone service you should still be able to clock out and then the app will update when you do get cell phone service.

Reason for choosing OnTheClock

Because it was incredibly easy to understand how it might be used without having to use it first. I tried a few different ones first and I had to buy a trial Version or I had to try the free version first and you couldn’t use any of the features unless you bought it. From what I remember some of the other ones did not explain well on their website how the app is used or the features that it had. I needed a product that was going to be easy to use every day that we worked by multiple people and if I couldn’t understand how easy it was to use by reading the directions I assumed it wouldn’t be easy to use if I actually had it.

Review Source

Response from OnTheClock

November 2, 2020

Hello Dailey, Thank you for your feedback. We are in the process of improving our employee scheduling and allowing it to be a much more improved experience. Thank you so much, -OTC Team

ML

Michelle L.  
Owner  
Food Production  
Used the software for: 1-2 years

### "Time card tracking made easy! "

January 6, 2022

5.0

I have tried other time card apps, and they seem a little clunky. This app is easy for administrators and employees to manage time cards. Especially the function that allows employees to adjust hours if needed.

Pros

What I like most about this software, is the dashboard on a laptop or computer and the mobile app is very easy to use. Payroll is 100% easier to manage with this app.

Cons

What I like most about this software, is the dashboard on a laptop or computer and the mobile app is very easy to use and navigate. Payroll is 100% easier to manage with this app.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing OnTheClock

We wanted a Mobile app For employees. Square does not offer that at the time.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

App that employees could be easily trained to use, and current update their time cards if they were on deliveries Using the mobile mode.

Review Source

Response from OnTheClock

January 11, 2022

Hi Michelle! We are very grateful for your review about our time clock.

MS

Marissa S.  
Administrative Assistant  
Accounting  
Used the software for: Less than 6 months

### "Accountability is key!"

April 5, 2024

5.0

10/10 experience so far. I have run into zero issues and it was extremely easy to set up.

Pros

So many things to discuss! My favorite feature is the ability to set GPS locations for where an employee can clock in and out. This eliminates leaving early and clocking out on the road to meet your scheduled hours. I also like the PTO approvals and integration into the timesheet, as well as the ease of access to transfer to our payroll software. This app is a winner!

Cons

I haven’t found something I don’t like so far.

Review Source

VR

Verified Reviewer  
Instructional Designer  
Higher Education  
Used the software for: 6-12 months

### "Perfect for scheduling and clock in/out in a busy enviroment"

July 12, 2022

4.0

I use OnTheClock the manage our medical simulation lab. It's extremely busy at all times. Each of our students must take shifts working in the lab. They can easily check schedules and clock in/out on their phone which makes it incredibly convenient.

Pros

My favorite feature is the GPS setting for the clock in. It assures that my students are clocking in within the building and not from home. Realtime monitoring and the biometrics are also helpful as well!

Cons

The monthy fee is required, however it's very flexible. Since I have a large number of students using the system, we get a discount.

Review Source

Response from OnTheClock

September 13, 2022

Hello there! We are happy that our time tracking software has been a valuable tool for your organization's students. That is awesome that you have been able to utilize our scheduling tool for your student's lab work!

SE

Sarah E.  
Business Operations Manager  
Public Safety  
Used the software for: 1-2 years

### "Amazing Software"

January 4, 2022

5.0

We had a time clock system that didn’t integrate with QuickBooks in anyway. Not only have we been able to make our payroll process more efficient, we’ve been able to dial in to gain information over our staffing and what is required.

Pros

I switched to this software about a year ago for many reasons. First there were some integrations with QuickBooks to help us make our payroll process more efficient. I love that we can create “jobs” for employees; it’s really helped us to see how we’re going with staffing. I also LOVE their customer service! Anytime I’ve ever had a question or needed help, they do so right away!

Cons

I wished it directly linked to QuickBooks but that’s it!

Alternatives considered

[Timesheets.com](https://www.capterra.com/p/132754/Timesheets-com/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing OnTheClock

Pricing and what was offered.

Switched from

[IconCMO](https://www.capterra.com/p/2675/IconCMO/)

QuickBooks Integration

Review Source

Response from OnTheClock

January 11, 2022

Hi Sarah! Thanks for sharing your feedback. We would be more than happy to assist with your QuickBooks integration. Please contact us at 888-753-5999

MM

Michael M.  
Dir. of Opperations  
Mental Health Care  
Used the software for: 1-2 years

### "Solid product with lots of powerful features."

January 19, 2022

4.0

My overall experience has been good. we know how to set up what we need and we are expanding our use of it.

Pros

powerful and feature rich, however, takes more time than I have to figure out how THEY designed it to work. It is not always intuitive on what each feature or description of a feature works/functions.

Cons

It can be temperamental... that said. Probably user error, doesn't give clear instruction as to what each feature/function does and should be used etc.

Review Source

Response from OnTheClock

January 28, 2022

Hi Michael. Thank you for the feedback and generous review. If you would like assistance with learning more about our time clock features, please do not hesitate to reach out. 888-753-5999. Have an awesome day!

VR

Verified Reviewer  
Administradora bbdd  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Reseña ontheclock.com"

February 1, 2023

5.0

Experiencia muy buena, no solo sirve para fichar la entrada y la salida, sino que también gestionas tus vacaciones, permisos , etc

Pros

Me gusta que se hace todo desde el móvil. Es muy fácil de usar

Cons

A la Hora de subir algún justificante este tarda un rato

Review Source

DS

David S.  
President  
Furniture  
Used the software for: 2+ years

### "My 2nd and last time clock system"

January 6, 2020

5.0

With the Punch IN and OUT alerts I am able to monitor my jobs without logging into the clock system to see when people come and go.

Pros

1) Its user friendly. 2) As the admin and payroll reporting person, it simple for me to get the info I need to report the hours to payroll company. 3) If I need to edit employees times, I can do it in a few steps. 4) I really like that it will alert me when someone punches IN and OUT.

Cons

1) It would be nice if the system would not combine the total hours in a bi-weekly cycle. I like to look to see who is getting close to OT each week. 2) during my busy time I have to hire a staffing service. My employees start their week on Saturday. The Staffing Service starts their employees on Sunday. So I have to have 2 separate accounts to track their time. I wish I could combine the 2 accounts so I can see both at the same time. Not a huge deal.

Reason for choosing OnTheClock

It was cheap and easy. Other companies gave me a lot of features I did not need.

Review Source

Response from OnTheClock

January 7, 2020

Hello David, Thank you for the great review. We recently released a new feature that alerts you when employees are approaching overtime. You can set this to alert you at a specific amount of time before they will hit OT. Here is a link for you to learn more: https://www.ontheclock.com/A-Time-Clock-With-Overtime-Alerts-.aspx

JM

Jonathan M.  
I.T. Administrator  
Legal Services  
Used the software for: 2+ years

### "Ontheclock makes it absurdly easy to track time and punches."

May 31, 2019

5.0

Ontheclock allows us to easily track punches across all employees and locations, even remote employees who work from home. It also ensures quick, easy, and accurate punches from employees as they don't have to spend any more than a couple of seconds to punch into the Group Punch site once it's up.

Pros

The incredible amount of flexibility it offers is amazing. You can set or restrict punches from specific devices, regions, IP addresses, and similar on a per-employee basis or account-wide, allowing you to make sure that every employee is punching in when and were it's appropriate to do so. It allows a per-employee automatic accrue system for PTO. Approving PTO requests is a breeze as well.

Cons

In terms of end-user friendliness, it's a bit rough for non-tech-savvy folks to find the specific website they should log into and punch from - just going to ontheclock.com doesn't actually show anywhere you can log in or punch. This leads to needing to explain specific steps and URLs to users, or sending them a link to click, rather than just telling them to go to the site. It's also a bit of a hassle to reach the Group Punch site where employees can simply enter their employee number to punch in or out, and that could easily be resolved by having an application you could download to turn a desktop into a punch station.

Review Source

Response from OnTheClock

June 3, 2019

Hi Jonathan, thank you for the great review and awesome feedback. We always like to hear how we can improve. Have a great day :)

AO

Angelica O.  
Ads Assessor  
Computer Networking  
Used the software for: 1-2 years

### "My everyday work ally !"

December 15, 2022

5.0

At the moment I have not found any replacement that offers me the same features and functions. It really helps me a lot

Pros

I have a job that is paid by the hour and this software helps me keep track of the time I spend at work. What I appreciate the most is the ability to be able to break down the time tracking by projects, then have a big picture of the time spent on each project. Furthermore, at the end of each week, a performance analysis is generated which allows me to keep track of my work pace and understand if I have slowed down. it is a very intuitive software, organized and simple in its efficiency

Cons

Sometimes, even if rare, the counter stops at certain minutes, and this requires me to stop and restart the time, hoping I notice it in time!

Review Source

SS

Sue S.  
Payroll Specialist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Time Clock Solution"

November 5, 2019

5.0

I really love the ease of use of this software and have implemented it in two other companies I work for.

Pros

We had tried various time clock machines that failed to work consistently and then I found this software and never looked back. The customer support is superior. Easy set up, super reasonable pricing and it has all the features that my company needs.

Cons

Not too long ago they did a "face lift" to the format of the website and I liked the format of the Time Card page before the face lift.

Reason for choosing OnTheClock

Loved that it was US based and we could talk directly with the developers if needed. We wanted to get rid of hardware that kept failing and loved that it was cloud based and had GPS tracking. Also, of everything we've tried in the past, it was the cheapest solution and far exceeded our expectations.

Review Source

Response from OnTheClock

November 6, 2019

Hello Sue, Thank you so much for the kind review and feedback. We truly appreciate it.

AL

Armando L.  
RPA Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "On Cue is On the clock"

January 31, 2019

5.0

It will let us have a good sight of any type of trends on employees getting in late, absenteeism. This way we can spot them and have a talk to them. We keep track of overtime, so we are able to study if any employee is abusing or if a client is needing employees to do overtime we can show them a report from on the clock

Pros

It provides many different ways of keeping track of employees. Its user friendly for our employees, and does not required a highly skills in computer. It provides accurate information at the time of keeping control of overtime, vacation hours, sick and personal tme. It will let you know who is in, and out at any time of the day. It also let you see where they are punching in, and what computer they did it Its not expensive, and it will let you add the company Logo in the employee "punch in" website.

Cons

So far whe have not been able to find something to dislike from On The clock... I would say having some videos inside the administrator website showing what you're able to do will be a great way to start. But besides that On the clock is really worth its price

Review Source

Response from OnTheClock

February 1, 2019

Hi Armando, Thank you for your very detailed review. We appreciate your feedback. Here is a link to our video section if you are interested :) https://www.ontheclock.com/videos.aspx Have a great day, -OTC Team

VR

Verified Reviewer  
QA Specialist  
Food & Beverages  
Used the software for: I used a free trial

### "OnTheClock.com Service Review"

February 27, 2023

5.0

Overall, I would recommend it to others since it is very easy to use and useful for admins like me who want to have a systematic time tracking and monitoring.

Pros

The thing that I like the most about this software is that it is very convenient, cheap and useful all at the same time.

Cons

The only thing that I think they need to improve is the availability of more useful functions and the design of app as well.

Review Source

BN

Billy N.  
Owner  
Retail  
Used the software for: 2+ years

### "Time to grow daymakers.com"

August 2, 2021

5.0

Nothing but good news, with the website and customer service. \[SENSITIVE CONTENT\] is extremely helpful!

Pros

OnTheClock.com solves employee management at an affordable price. I am rebuilding and the service is free for two employees or less. I hope to 3 or more employees by the end of the year and will happily pay the very reasonable rate per employee, currently $3 monthly.

Cons

So far I haven't found anything not to like. I am very happy with OnTheClock.com!

Review Source

Response from OnTheClock

August 19, 2021

Thank you for taking the time to review our time clock system, Billy. Have a nice day.

LM

Lissette M.  
Practice Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "OnTheClock is a good software to integrate with other payroll solutions"

May 18, 2022

5.0

Pros

Integrates with Gusto (my payroll solution software) Employees can easily track their time and PTO requests

Cons

The PTO requests are not so obvious on the management side. There's no pop-up or obvious warning that lets me know someone requested PTO. I would have to be conscientious to go into the PTO section and see if anyone did.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Because Gusto's time tracking is not as good.

Review Source

Response from OnTheClock

May 26, 2022

Hi Lissette, thank you for your valuable feedback and generous review. Have a great day.

CB

Catherine B.  
Chief Operating Officer  
Retail  
Used the software for: Less than 6 months

### "Simple time tracking with Gusto integration"

September 21, 2023

5.0

Our team is able to clock in and out easily. The managers can review and update hours as needed and the settings are flexible to work with whatever we are trying to do.

Pros

My favorite part is that we can sync the hours with gusto to run payroll easily.

Cons

It was a little tricky to find my way around initially and understand what settings did what. The customer support was helpful though when I ran into issues.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Our team could not always clock in and out with the Gusto time tracking because the app glitched. On the Clock is reliable.

Review Source

VR

Verified Reviewer  
Artist/ Student  
Arts and Crafts  
Used the software for: 2+ years

### "Great for managing working from home"

November 11, 2020

5.0

I love on the clock and it allows me to log my hours of working from home efficiently.

Pros

I have used this for years with my work from home part time job. It is so easy and allows me to clock in directly from my phone.

Cons

I do not like that you can not change or request a change of punch in times through the app. It would be nice to edit hours independently for small changes.

Review Source

Response from OnTheClock

November 12, 2020

Hi there! Thank you so much for the great review about our time clock app. Please note that we do offer an option to edit hours inside the app. This can be located in the punch log. Please contact us if you need assistance. Have a great day!

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