# LearnUpon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LearnUpon the right Training solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130044/LearnUpon/reviews --- LearnUpon 4.7 (132) [View alternatives](https://www.capterra.com/p/130044/LearnUpon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 28th, 2026 # Reviews of LearnUpon Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews AS Ashley S Training Program ManagerIndividual & Family Services, 11 - 50 employeesUsed the software for: 1-2 years. “Having an Implementation Consultant's support through the migration process then monthly meetings with our Customer Success Manager after is so effective and has been incredibly helpful at helping us problem solve and make sure we're getting the most out of the system.“ July 10, 2025 Graeme S Account ExecutiveComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “In some cases, I needed to request access to certain courses, which created a small barrier to learning.“ December 30, 2025 AS Ashley S Training Program ManagerIndividual & Family Services, 11 - 50 employeesUsed the software for: 1-2 years. “We migrated to LearnUpon from a different LMS and LearnUpon's support through the entire migration process was thoughtfully laid out and focused on making sure our needs would be met by the system in the most efficient way.“ July 10, 2025 Antonia S Instructional DesignerTelecommunications, 501 - 1,000 employeesUsed the software for: 1-2 years. “The native authoring tool is very basic, you can only add text, images, videos, and links, with no interactive features.“ April 14, 2025 CO Curtis O Strategic Partner Enablement MangerTelecommunications, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “LearnUpon provided an effective and useful LMS tool for us to develop the program, manage learning courses, and provide analytics on program activity. “ September 13, 2024 NE Nathan E Systems ADministratorHospital & Health Care, 501 - 1,000 employeesUsed the software for: 1-2 years. “Limited integrations, unsure if this was a limitation of the software or our management team but aside from SSO we had nothing integrated not that there really needed to be“ October 8, 2025 CO Curtis O Strategic Partner Enablement MangerTelecommunications, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Furthermore, the support we receive from our LearnUpon Customer Success Manager gives us informative, proactive updates on many LearnUpon advancements to help improve our program.“ September 13, 2024 JB Jerry B Business Systems AnalystHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “I notice that Main portal user listing does not update its view alike it does when working in External portal user listings“ July 10, 2025 ## Showing most helpful reviews Showing 1-25 of 132 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ed M. HR Coordinator Business Supplies and Equipment Used the software for: 2+ years ### "Overall, nothing but positive." September 13, 2024 5.0 Overall, nothing but positive, and the incoming developments are always something to look forward to. Pros The platform itself is really user-friendly for the learners, whether accessing via a laptop or mobile phone. For the content creators and admins the support is there so whatever you want to explore, even if you're new to the world of L&D, it's really easy to get going. Cons Very little, the one or two points we've raised as 'nice-to-haves' have been taken back to the development team and who knows, they could be implemented in the near future. Switched from [skillsarena](https://www.capterra.com/p/10002387/skillsarena/) It wasn't my decision to make, I wasn't on the panel. Review Source KM Kelly M. LMS Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Living LearnUpon" July 7, 2025 5.0 It has been great! Our team loves using LearnUpon to publishproduct eLearning that is essential for various roles within the company. Pros As an administrator, one of the aspects I appreciate the most is the exceptional support I receive from LearnUpon. Their support team is not only responsive but also incredibly patient and thorough in addressing my queries. Whenever I reach out for assistance, I am met with prompt replies that demonstrate a genuine willingness to help. They take the time to explain solutions in a clear and concise manner, ensuring that I fully understand the answers provided. What truly stands out is their ability to communicate complex information without making me feel inadequate or foolish for asking questions. This supportive environment fosters my confidence and enhances my ability to effectively manage my responsibilities. Overall, the quality of support from LearnUpon significantly contributes to my positive experience as an administrator. Cons I think the features on the Admin Dashboard could be enhanced (easier access to catalog course links) Review Source VR Verified Reviewer Human Resources Adminsitrator Food & Beverages Used the software for: 1-2 years ### "Brought our L&D forward although with some challenges" April 16, 2024 2.0 Pros Using LearnUpon has been a massive improvement on how we deliver our onboarding and training, previously we had relied on Excel and Microsoft Stream. Its relatively simple to upload videos and to add headings. Beyond that I do not have any positives on the system. Cons Overall I find the platform cumbersome, slow and difficult to use as an administrator. My main issue is the layout of the platform. You could have 50 courses available on the platform but there is no labeling to tell you how many pages of courses you have, instead you will need to click one by one through the pages to get to the end. When you create a newer version of a course it will archive the previous course but that archived course will still remain in the courses subpage. The level of customisation of the platform is limited beyond the simple format of Heading, Text, Video, Quiz. I feel you can't make the course feel like your own system as it follows the same format. Development of the platform - in the time I used the platform I felt very little progress was made on the platform and how it developed. Communication from our rep was good but not much change happened that stood out to me. Review Source VR Verified Reviewer Instructional Designer Telecommunications Used the software for: 1-2 years ### "Good LMS with room for improvement" April 14, 2025 4.0 Pros Easy to use, gamification elements (points, badges, certificates). The reporting system is solid and gives us the insights we need. The support team is excellent, always quick to respond, whether it’s for an issue or just a quick question. Cons \- The native authoring tool is very basic, you can only add text, images, videos, and links, with no interactive features. However, you can work around that by using an external authoring tool and uploading a SCORM file into LearnUpon. - Fonts and image sizes can change when you publish a course. Sometimes text looks off or images get cropped, so you’ll need to test a few times to get everything looking right. - Once a course is published, you can't make major edits like adding a new module. You’ll have to create a new version, which can get tricky if users are already enrolled or if multiple versions start piling up in the dashboard. Review Source SN Sarah N. Business Analyst Non-Profit Organization Management Used the software for: 1-2 years ### "Outstanding LMS for non-profit customers" July 14, 2025 5.0 Great working relationship from LearnUpon. They are geared towards delivering an excellent customer experience and have great product knowledge. We evaluated a number of different LMS products but LearnUpon really stood out as a superior product right from the beginning. Pros Super intuitive, friendly user interface and has a range of great features that enable training journeys to be delivered and reported on. Excellent support provided from day 1 up to the present. Their product roadmap keeps continuing to feature great new innovations as well. Cons A little bit more pricey than some other products we evaluated, but it has proved its worth already in delivering a much better user experience and enhanced support. Review Source AB Amie B. Learning Engagement Lead Food & Beverages Used the software for: 1-2 years ### "LearnUpon; the must-have tool in your toolbox" July 4, 2025 5.0 LearnUpon has became the most important asset in our business and there are many other functions/departments who have seen the benefits of our experience and want to bring the tool into their areas of work. Pros It has saved me so much time; by adding all of our resources in a one-stop shop location for the users, I no longer have to send multiple emails. It has also meant we can add extra content to their virtual space; providing them with more value and a better user experience. The best part about LearnUpon though has to be our account manager; they check in regularly and provide innovative ways for us to gain even more efficiencies in our services. Cons Some companies that we work with have super tough IT security, which means that the LearnUpon emails bounce back when the user is trying to do a password reset - which means we have to do these manually. But I would rather do that task and know that people are accessing our courses. Review Source JP Jennie P. Assistant Director Higher Education Used the software for: 2+ years ### "Great Learning Management Tool" February 17, 2025 5.0 Great experience. I've been using LearnUpon for over 5 years. Pros Very easy to use, team is constantly reaching out and checking in, great reporting capabilities, meets our needs for documentation. Cons Sometimes I have technical difficulties with course enrollments and running reports, but their support team is easily available and responds very quickly. Review Source OS Olivia S. Learning Programmes Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "A great LMS - LearnUpon!" November 21, 2024 5.0 For the 2 years I've worked with LearnUpon, it has always been a positive and engaging experience. Their outlook on continuous improvement is great to see and be a part of and I'm excited to see what they do next. Pros I like how easy the platform is to navigate and understand. The wide range of features and functionality is great to have. The continuous improvements the platform brings in and is always working on is great to see and be a part of. The customer support team are always quick to respond, very knowledgeable and happy to help with anything. Cons The customisable elements of some of the features are a bit restrictive but there are multiple ways of doing things in the platform. The visual user experience can be a bit limiting Review Source AC Annissa C. Vice President, Launch Operations Financial Services Used the software for: 2+ years ### "LearnUpon is a great experience " July 3, 2025 5.0 Our overall experience with LearnUpon is great and the team at LearnUpon are always kind, professional and eager to help. Pros Setting up our clients to access training is fast and easy which is a win with the volume of clients we manage. Cons Finding the right content for each user can be challenging with a robust library of material and client specific needs. Not everyone needs all content, it's user specific. Review Source SW Siobhan W. Learning and Development Coordinator Apparel & Fashion Used the software for: 1-2 years ### "Fantastic LMS with real world everyday business integrations" June 3, 2025 5.0 Extremely positive experience for users, admins and customers. Integrates everyday business software with the LMS for easy admin, and the new UI makes for an intuitive learner experience. Pros Intuitive to use from both a learner and admin perspective with great integrations with other business software for a seamless user experience. Cons The standard reports available can sometimes be limited, but the LU support team are always happy to help with something else if they can. Review Source GT Gary T. Learning Architect Telecommunications Used the software for: 6-12 months ### "LearnUpon Recommendation" February 4, 2025 4.0 The LMS is growing and developing all the time, we are grateful to be a part of the journey and enjoy using the LMS as it enhances. Pros The support and service received is very good. We are well communicated with, and helped with any issues. Cons Sometimes there is functionality that doesn't feel very intuitive. Switched from [WorkRamp](https://www.capterra.com/p/154061/WorkRamp/) The LMS no longer served to help us achieve our goals. We needed better integration. Review Source MS Marni S. Technical Trainer and Writer Computer Software Used the software for: 2+ years ### "Flexible and Easy to Use" October 3, 2024 5.0 We have been very satisfied with LearnUpon. It provides a scalable way to train our end users. Pros It is flexible and easy to use. A good balance between features and cost. Cons Some features are not immediately available and you have to request them from Customer Success. The Customer Success team is very responsive, so it is a minor inconvenience. Alternatives considered [Accord LMS](https://www.capterra.com/p/101920/Accord-LMS/)[Thought Industries](https://www.capterra.com/p/142263/Thought-Industries/) Reason for choosing LearnUpon LearnUpon was the best balance of features and cost. Review Source NH Nicole H. Workforce Development Coordinator Civic & Social Organization Used the software for: Less than 6 months ### "Best Platform for Onboarding New Employees" January 22, 2024 5.0 The one-on-one support we got from their Success Team is unmatched (you're the best, \[sensitive content hidden\]!). They provide you with ALL of the tools you need to get your platform up and running, work alongside and encourage you the whole way. Pros After using it for several months, I still cannot get over how easy it is to use. I wish we would have made the jump to this LMS a long time ago. Cons The price is a bit high for the non-profit organization I work for, even with a discount. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Reason for choosing LearnUpon It allowed my team to all be administrators and have equal access over users and content. Review Source SM Staci M. Training and Enablement Specialist Government Administration Used the software for: 2+ years ### "An Effective Tool for Learning" October 11, 2024 5.0 LearnUpon is very respective to feedback and has provide an effective tool to help our clients and employees learn about our products. Pros The ability to give multiple ways to engage clients and internal employees with e-learning courses. Cons Wish there was the ability to see more complex metrics from the dashboard. Review Source VR Verified Reviewer Training Analyst Medical Devices Used the software for: 6-12 months ### "Support team makes the product a good choice" October 2, 2024 4.0 Pros Support team is amazing at helping solve problems. Cons Many essential features are still in development. Review Source ST Scout T. Client Education Specialist Professional Training & Coaching Used the software for: 6-12 months ### "Overall, a great platform!" November 26, 2024 5.0 Pros LearnUpon has a very friendly UI! Super easy to navigate. Cons I do wish that there was an integrated forum of sorts for users. Review Source NNR Nabila Nishat R. Graduate Research Assistant Education Management Used the software for: I used a free trial ### "Great API. But some basic features still missing." November 1, 2024 4.0 Pros Good for the price. Great API documentation. Good version controls. Cons Lots of basic features still in development. Review Source CJ Chris J. Online Training Manager Mining & Metals Used the software for: 2+ years ### "Great Customer Service, Awesome Staff, and a Quality Product " August 16, 2019 5.0 We looked at twelve Learning Management Systems before choosing LearnUpon. We needed and LMS that would host on a reliable server they maintain, integrate with Salesforce easily, and not break the bank. LearnUpon has delivered on all points, and more. They met, and exceeded, all expectations and continue to improve every month. Our decision was made several years go. Since signing on with LearnUpon, I have had the pleasure of communicating with several staff members in various scenarios, and all of them are great. I have permission from the reps to call them out personally in this review as outstanding, kind, intelligent, and amazing humans. (To be fair, everyone at LearnUpon is pretty great, but the reps are just too cool for words.) Pros It always works; servers do not go down. Learner issues are minimal. Any problems are usually due to issues outside LearnUpon's control. 24-hour support response is quick, robust, and almost always dead-on. When you sign up, you get an account manager who helps you through your implementation to suit your workflows. The team actually listens to upgrade requests and bug reports. I know, because I see solutions implemented. Further, a member of the team usually contacts me to let me know my request was addressed and available in the software. In addition to listening to upgrade requests and bug reports, the team actually seems happy that I contacted them with an issue. There appears to be a genuine desire to provide the best software and have the happiest group of clients on the planet, which speaks volumes as to the culture at LearnUpon. When your clients can see that you have a great culture, you are winning. Cons Support is via email. Sometimes it is time-consuming, or difficult, to communicate and resolve a problem in writing. That being said, I can always email my account manager for complex issues, who is happy to engage via a phone call; typically the same day. Things you want aren't always discoverable on your own. I have often called in to ask about a feature and am told someone has to flip a switch to activate the option. While I understand that this procedure is to keep the software usable and protect us from ourselves, which I appreciate, I also like the freedom to explore a little more on my own. To be fair, I rarely have time to read the blog posts and other information from LearnUpon. Perhaps these features are mentioned in the blogs. They do not offer an integrated Learning Record Store, so I haven't had the opportunity to use my xAPI data as robustly as I would like. I actually do not even know what I could do because I do not have a Learning Record Store to play with. Reason for choosing LearnUpon We picked LearnUpon because they were affordable, had great customer service, and were easy to implement. Review Source VR Verified Reviewer ShelterU Project Manager Non-Profit Organization Management Used the software for: 2+ years ### "LearnUpon's Ease of Use Matches Their Level of Support" April 18, 2024 5.0 Pros LearnUpon is incredibly easy to learn. While I am pretty technologically savvy, I had no prior instructional design experience before working with LearnUpon. That wasn't a problem. I am now managing our online learning platform through LearnUpon. While we use the basic features for our needs, someone with just a little more experience would easily be able to create an even more beautiful and user engaging experience. Their customer success and support teams make using the system a joy, knowing that someone actually cares about your experience is hard to find these days. Cons Its not as customizable as far as branding as I might like but they're always updating and refreshing the interface to make it look beautiful so its not really a big deal. Review Source Jason S. Director Education Management Used the software for: 1-2 years ### "Hands down the ONLY Learning Management System to consider" December 19, 2019 5.0 Customer Service, Customer Service, Customer Service. This company never ceases to amaze me when it comes to the hands-on approach they take to customer service. You are assigned a customer success manager from day one, and that individual walks you through the entire process. For us, it was the process of switching from one provider to LearnUpon, and my CSM (Sam) made the process extremely easy. If there is ever a tech issue their tech support help desk is fast to come to the rescue and they treat your issues as seriously as you do. Pros This LMS is very user-friendly both from the management side and the learner side. It is visually pleasing to look at, and you don't have to have any coding experience to customize the content and environment to fit your customer's needs and brands. Cons If I had to scrape the bottom of the barrel to find something I didn't like I would say that on occasion there is a "click" too many in a process of creating a course or assessment. With that being said, I have been with LearnUpon now for 2 years and they are constantly improving their platform and I have seen improvement in this area. Switched from [Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Customer service was non-existent Review Source Nathan M. Director of Research and Development E-Learning Used the software for: 2+ years ### "A Great Partner" August 19, 2019 5.0 I would wholeheartedly recommend Learnupon as an LMS. They are a cost-effective and customer-responsive company with an excellent product. Pros There are two benefits to working with Learnupon. The first is the LMS itself. It is easy to use, has a number of very helpful automated features which save me time and effort, and it integrates well with my authored content. The second benefit is the Learnupon staff. They are available when needed and if there are any problems they quickly follow-up and get my problems taken care of. Cons One frustrating thing with any LMS is integration with authored content (e.g. storyline). With authored content sometimes you don't know why things aren't working. Early in my e-learning career, I had a lot of problems getting my authored content to work properly on Learnupon. With some help and coaching from Learnupon, I found that it was mostly the way I was building my projects and, with some restructuring, things are now working great. Learnupon has helped me work through my own learning curve. Review Source SD Sharon D. Owner Education Management Used the software for: 2+ years ### "Best LMS Hands Down" February 4, 2020 5.0 This LMS offers me a method of creating and sharing my courses with my clients and others. My business would not be where it is today, without LearnUpon. Pros I have been working with the folks at LearnUpon for almost 6 years. As an Administrator responsible for managing and branding my learning portal as well as developing customized courses for clients, I cannot say enough good things about it. The staff are incredibly quick to respond, are clear with their responses and want to be of assistance. They score a 10 every time with their customer service. I have watched this LMS grow from good to great over the years with new features being added constantly. Today, it is a robust LMS with every single feature I could want (and frankly a lot more than I use). Developing courses is easy and I'm able to produce professional looking courses, easily, This is important because I do not have a technology background and though I'm a reasonably quick study, I needed an LMS that didn't require a computer science degree to navigate! The reliability of this LMS, the ease of its use and navigation, as well as the fact that I almost never get calls from my clients with "systems issues", makes this an absolutely outstanding product. I also love the LearnUpon University tutorial option. I could not be happier. Cons There are none that I can think of. I absolutely love this LMS and the people who stand behind it. Reason for choosing LearnUpon Value for money and I could see how hard the folks at LearnUpon were willing to work to get and keep my business. They have never let me down. :) Review Source TR Trevor R. Learning & Development Business Partner Retail Used the software for: 2+ years ### "Great ROI from LearnUpon & Postive User feedback " July 23, 2019 4.0 LU has enabled Eason to deliver impactful skills development modules and critical knowledge-building interventions with assurances on accuracy and consistency across our store-based workforce. This is achieved without any demand being placed on critical resource in store to deliver new knowledge and skill to the team. I continue to find the LU solution for Eason represents considerable return on our investment. User feedback on programmes hosted on our LU portals strongly suggest that our employees enjoy the learning experience on offer. Pros With a workforce in excess of 1,000 employees, many of whom have worked with Eason for over 15 years, almost all staff whether 'tech-savvy' or not, have found our LearnUpon portals to be easy to access, navigate and use. LearnUpon have made it easy to customise the look and feel of the portal with corporate colours and branding. This has helped to establish online learning within Eason as part of our overall L&D strategy and demonstrates to our teams that the organisation is making strong investment in the development of our people through elearning methodologies. Finally the support offered by the LearnUpon team means that any issues or requirements are addressed and resolved; far sooner than expected in terms of time, whilst also exceeding expectation on the practicality and usability of solutions offered. Cons Very little. Perhaps some additional reporting criteria would be useful when tracking progress across numerous user groups. Review Source sG stephen G. CEO Professional Training & Coaching Used the software for: 2+ years ### "Great product backed by a super team of people!" September 6, 2019 5.0 We were one of the early clients and the one factor that consistently keeps us using the platform, above all else, is the fact the level of service from day one (when LearnUpon was only starting out) was amazing. As they have grown to become a leader in the LMS space, that level of service has never changed. Pros We have both used and engaged (via clients) with a broad range of LMS products. The LearnUpon solution is by far one of the easiest and effective solutions we have come across. They are constantly looking to increase functionality and in my opinion are working at the edge of the latest developments in LMS solutions. Cons Honestly very little! I would like more flexibility around messaging as we deal with both the B2B market and also the B2C. The latter requires more frequency around messaging but we have found simple solutions to work alongside the LearnUpon platform. Review Source JB Jodi B. Risk Manager Non-Profit Organization Management Used the software for: 2+ years ### "Learn Upon - Wonderful LMS and Customer Service!" August 28, 2019 5.0 Customer Service is Awesome - we receive a prompt response to any question from our LearnUpon customer service rep and team, as well as friendly support and assistance throughout implementation of our employee training. Pros Our Learn Upon customer representative is fantastic, along with the entire customer service team. The LMS is extremely user friendly from the standpoint of creating courses, up-loading and customizing content. Our employee-related user issues have significantly decreased since switching to Learn Upon. Cons Can't really think of anything negative - any issues that are raised are immediately addressed. Review Source Similar Products Featured ## Related categories [Learning Management System](https://www.capterra.com/learning-management-system-software/)[Training](https://www.capterra.com/training-software/)[Healthcare LMS](https://www.capterra.com/healthcare-lms-software/)