--- title: "LearnUpon Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is LearnUpon the right Training solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/130044/LearnUpon/reviews/" page_type: "reviews" language: "en" --- LearnUpon 4.7 (140) [View alternatives](https://www.capterra.com/p/130044/LearnUpon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of LearnUpon Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews Nicholas H General Manager of Training OperationsRetail, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “File and document management is well-organized — uploading SCORM packages from Easy Generator, attaching supporting documents, and updating course versions is fast and predictable.“ June 25, 2026 CG Claire G Clinical Implementation SpecialistBiotechnology, 11 - 50 employeesUsed the software for: 6-12 months. “It is difficult to tell where different settings are or you need to backtrack and use 2 different sections to edit one thing.“ June 11, 2026 CO Curtis O Strategic Partner Enablement MangerTelecommunications, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “LearnUpon provided an effective and useful LMS tool for us to develop the program, manage learning courses, and provide analytics on program activity. “ September 13, 2024 CM Cassidy M Product OwnerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “We want our admin permissions restricted as much as we can, but the platform does not allow for that.“ June 11, 2026 CO Curtis O Strategic Partner Enablement MangerTelecommunications, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Furthermore, the support we receive from our LearnUpon Customer Success Manager gives us informative, proactive updates on many LearnUpon advancements to help improve our program.“ September 13, 2024 Antonia S Instructional DesignerTelecommunications, 501 - 1,000 employeesUsed the software for: 1-2 years. “The native authoring tool is very basic, you can only add text, images, videos, and links, with no interactive features.“ April 14, 2025 AS Ashley S Training Program ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “It's incredible how much customer support they provide and how communicative they are with their roadmap and upcoming changes.“ June 11, 2026 NE Nathan E Systems ADministratorHospital & Health Care, 501 - 1,000 employeesUsed the software for: 1-2 years. “Limited integrations, unsure if this was a limitation of the software or our management team but aside from SSO we had nothing integrated not that there really needed to be“ October 8, 2025 ## Showing most helpful reviews Showing 1-25 of 140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kassidy J. Training Operations Manager Consumer Services Used the software for: 6-12 months ### "LearnUpon transformed learning at our company!" July 10, 2025 5.0 We are so happy with LearnUpon and plan to stick with them for a very long time. They offer the best support in the business, and they are constantly working to make things even better. They listen to their customers and implement appropriate changes wherever they can. Pros LearnUpon quite literally solved all of my problems that I had with my homemade LMS. It does everything I need, and has so many extra options that I couldn't have even dreamed of having! It has truly transformed "learning" at our company! The support that LearnUpon offers is absolutely unparalleled, and a huge benefit for me using an out of the box LMS for the very first time. Cons I've had no issues at all, we are very happy with LearnUpon. Coming from a homemade LMS, getting the real deal is so amazing that it's hard to find anything bad to say. Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing LearnUpon LearnUpon offered all of the same functionality as the other two but had a cheaper price tag and better long term support. Review Source AB Anastasia B. Lead Online Instructional Designer Hospital & Health Care Used the software for: 2+ years ### "Great admin support; Reports and Search/Filters could improve." July 6, 2025 4.0 Overall positive. There are some frustrations with the UI and reporting, but the technical support is friendly and responsive. Pros The support team is so quick to respond to our department's inquiries and to address issues. I usually get a response within the work-day. Cons Learners need to be able to access their earned course certificates after their access expires! Currently, this isn't an option. I wish that the platform allowed for easier quick-view and filterable results of things that mattered to us. Much like "Enrollments" got an upgrade in ability to filter and bulk unenroll, I wish that feature was available for Learning Paths. Right now, it is not easy to see the relationship between groups and their assigned learning paths. I want excel-level filter functionality with all user and engagement data! When searching for courses or users, we need page navigation at the bottom instead of always having to click back or forward on result pages. Review Source NG Nathaniel G. Vice President of Compliance Pharmaceuticals Used the software for: 1-2 years ### "Expensive LMS for Employee Training " April 23, 2025 3.0 LearnUpon served the overall purpose of enabling our company to have an LMS. However, LearnUpon was expensive and did not provide an ROI for the cost incurred. Pros There was plenty of flexibility for training options as well as the ability to create diverse assessment question types. Cons Reporting/BI was limited and cumbersome. Additionally, the ability for managers to be notified of training non-compliance and access training records of their team members was minimal or not possible. Review Source VR Verified Reviewer Digital Learning Enablement Specialist Accounting Used the software for: 1-2 years ### "Solid LMS choice" April 10, 2026 4.0 Overall I think it's a great platform. Having worked with several LMSs, LearnUpon is one of the more simple and intuitive. The support team is great and always available to help. Pros LearnUpon is easy to use from the Admin POV but also from the Learner POV. It uses a friendly interface and look quite clean. Courses are easy to set up and revision if needed. Cons The reporting is somewhat limited. I would be good if some of the reporting options would be more customisable. The Learning journeys feature is good but still quite limited in functionality and grouping users could be also more customisable. The Catalogue is good but again more customisation on categories, etc. would be good. Review Source JS Jennifer S. Learning Solutions Manager Computer Software Used the software for: 1-2 years ### "Love LearnUpon!" July 10, 2025 4.0 The team at LearnUpon can't be beat. They are responsive, attentive, and always improving the product. When I have an issue they don't leave me hanging and when I have feedback they're receptive. We used 3 different LMS prior to moving to LU and I'm so glad we found them. Pros We've been able to customize our learning options and track key metrics on performance and product knowledge. I love that there are options to create content in the platform or use SCORM files. The reporting is really great too and very customizable. I set up reports for all the department heads and they get them automated to their email each week. Cons I would love to be able to schedule course assignments by date. For example, when we have a product launch going out next month, it would be nice to create the training, schedule the date for it to assign to specific teams, and then forget about it. Switched from [Thinkific](https://www.capterra.com/p/132888/Thinkific/) We needed reporting that was focused on coursework and not on sales. Review Source CJ Conan J. Manager of Customer Success Computer Software Used the software for: 2+ years ### "LearnUpon use for delivering software training" February 13, 2025 5.0 Overall we are very satisfied with it's ability to deliver our training resources to our customer users. Pros It fits our companies needs in setting up multiple white labeled portals for onboarding and training of multiple software products. Cons It seems to be lagging behind some of its competitors in the implementation of learning journeys and the use of AI. Alternatives considered [Pinnacle Enterprise](https://www.capterra.com/p/143886/Pinnacle-Enterprise/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing LearnUpon We've had a longstanding relationship with LearnUpon for one of our software platforms. Switched from [TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) We acquired another company that used TalentLMS and we migrated the content over to LearnUpon because it was more feature rich and enabled us to segment the different academies better. Review Source KM Kelly M. LMS Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Living LearnUpon" July 7, 2025 5.0 It has been great! Our team loves using LearnUpon to publishproduct eLearning that is essential for various roles within the company. Pros As an administrator, one of the aspects I appreciate the most is the exceptional support I receive from LearnUpon. Their support team is not only responsive but also incredibly patient and thorough in addressing my queries. Whenever I reach out for assistance, I am met with prompt replies that demonstrate a genuine willingness to help. They take the time to explain solutions in a clear and concise manner, ensuring that I fully understand the answers provided. What truly stands out is their ability to communicate complex information without making me feel inadequate or foolish for asking questions. This supportive environment fosters my confidence and enhances my ability to effectively manage my responsibilities. Overall, the quality of support from LearnUpon significantly contributes to my positive experience as an administrator. Cons I think the features on the Admin Dashboard could be enhanced (easier access to catalog course links) Review Source AS Amber S. Business Admin Business Supplies and Equipment Used the software for: 1-2 years ### "LearnUpon Software" October 27, 2025 5.0 My experience with LearnUpon overall has been wonderful, minus the few cons I had mentioned. I find this software very easy to use and the AI tools it has to offer within it when creating courses or incorporating certain content are very useful. I also find myself referring back to the analytics tool a lot when it is time for my next course build. Pros LearnUpon is the by far my favorite onboarding tool to use when training new employees. It offers great key features, which I have not found with other software. It allows you to personalize different portals for whichever audience you are targeting. You can also utilize the platform as a management tool as it offers scheduled reminders, course evaluations, reporting tools, and certifications upon completion. Cons I’d say my least favorite part about LearnUpon is the mobile application for it. My coworkers and I have faced issues where there is limited mobility within the app and sometimes it can lag. Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: 2+ years ### "Solid platform for ongoing learning and development" December 30, 2025 4.0 Pros LearnUpon makes it very easy to access training and ongoing development in one central place. I like being able to have courses assigned to me and always knowing exactly where to go for learning and upskilling. As someone who is consistently looking to improve and build new skills, having everything organized in one platform removes friction and makes it much easier to stay engaged with training. Cons At times it can be a bit challenging to quickly find the exact course I want to review. In some cases, I needed to request access to certain courses, which created a small barrier to learning. The overall experience could be more streamlined from a UI and course discovery standpoint. That said, it is not always clear whether this is a limitation of the platform itself or how my organization has configured it. Review Source VR Verified Reviewer Instructional Designer Telecommunications Used the software for: 1-2 years ### "Good LMS with room for improvement" April 14, 2025 4.0 Pros Easy to use, gamification elements (points, badges, certificates). The reporting system is solid and gives us the insights we need. The support team is excellent, always quick to respond, whether it’s for an issue or just a quick question. Cons \- The native authoring tool is very basic, you can only add text, images, videos, and links, with no interactive features. However, you can work around that by using an external authoring tool and uploading a SCORM file into LearnUpon. - Fonts and image sizes can change when you publish a course. Sometimes text looks off or images get cropped, so you’ll need to test a few times to get everything looking right. - Once a course is published, you can't make major edits like adding a new module. You’ll have to create a new version, which can get tricky if users are already enrolled or if multiple versions start piling up in the dashboard. Review Source GT Gary T. Learning Architect Telecommunications Used the software for: 6-12 months ### "LearnUpon Recommendation" February 4, 2025 4.0 The LMS is growing and developing all the time, we are grateful to be a part of the journey and enjoy using the LMS as it enhances. Pros The support and service received is very good. We are well communicated with, and helped with any issues. Cons Sometimes there is functionality that doesn't feel very intuitive. Switched from [WorkRamp](https://www.capterra.com/p/154061/WorkRamp/) The LMS no longer served to help us achieve our goals. We needed better integration. Review Source VR Verified Reviewer LMS Machinery Used the software for: 2+ years ### "LearnUpon is a complete LMS solution with the best service." November 14, 2024 5.0 Its a great LMS with greater people going with you along the way. Pros LearnUpon Team goes the extra mile with you. Cons Integrations with other systems take longer than desired. Alternatives considered [ClearCo](https://www.capterra.com/p/45188/ClearCo/)[Canva](https://www.capterra.com/p/168956/Canva/) Reason for choosing LearnUpon The best overall solution versus the other options. Review Source MS Marni S. Technical Trainer and Writer Computer Software Used the software for: 2+ years ### "Flexible and Easy to Use" October 3, 2024 5.0 We have been very satisfied with LearnUpon. It provides a scalable way to train our end users. Pros It is flexible and easy to use. A good balance between features and cost. Cons Some features are not immediately available and you have to request them from Customer Success. The Customer Success team is very responsive, so it is a minor inconvenience. Alternatives considered [Accord LMS](https://www.capterra.com/p/101920/Accord-LMS/)[Thought Industries](https://www.capterra.com/p/142263/Thought-Industries/) Reason for choosing LearnUpon LearnUpon was the best balance of features and cost. Review Source LD Leslie D. MIS Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Wonderful LMS for our little nonprofit!" July 25, 2023 5.0 We've been partnered with LearnUpon for almost 10 years - that says it all! Pros LearnUpon's customer service is absolutely the best thing about them! They are customer-focused and it shows in everything they do! Cons Because we train outside of our organization, no LMS platform is perfect for our unique needs. Alternatives considered [Absorb](https://www.capterra.com/p/61763/Absorb-LMS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[Docebo](https://www.capterra.com/p/127213/Docebo/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing LearnUpon LearnUpon had the most features for the best price. Plus, I loved that they set up time for me to speak with a customer in a similar field, so I knew exactly what we were getting into before we signed anything. Switched from [CourseMill](https://www.capterra.com/p/93382/CourseMill-LMS/) At the time, Coursemill was only able to deliver SCORM courses, but we were also doing webinars and live trainings. We needed a one-stop-shop for our learners. Additionally, Coursemill was very difficult to use. Review Source TS Thomas S. CEO E-Learning Used the software for: 2+ years ### "Fantastic support and great solution for corporate learning" August 20, 2020 5.0 Over the years I have been a very demanding customer and an ill tempered one at that when I was stressed out about things not at all related to the learning management system. Every time I was grumpy the support guys and gals were supportive and patient with me and focused on helping me in whatever query I had. I built my business with Learnupon as its backbone and never regret the decision. I am proud to be one of their first 100 customers and delighted to see them with over 1000 now. I celebrated my first big contract with a bottle of champagne with the Learnupon Staff in their headquarters, was invited to a customer appreciation evening with canapés when they moved to bigger premises, and they sent my wife flowers on the birth of our daughter... what more can I say? They are integral to my business now and I deeply appreciate the ongoing support and product developments which make the system bigger and better every year. Thanks Learnupon.com and keep up the great work! Pros I found the LMS to be very user friendly and very importantly whenever I had an issue of a problem doing something, or as was more likely the case, whenever I screwed something up, the Learnupon support were there to save the day and provide a solution. Cons At the start (I am with them over 5 years now) I didn't like the e-commerce side but it was significantly improved over time and most importantly, an integration was created to work with Shopify and Zapier which has really transformed my business. Alternatives considered [Totara Learn](https://www.capterra.com/p/123703/Totara-LMS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[ATutor](https://www.capterra.com/p/162687/ATutor/)[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing LearnUpon I chose Learnupon.com because I found them to have the best customer service and easiest implementation for my online academy. It has been a solution that has grown with my business from 50 users to now almost 5000 users a year and the relationship has been supportive and encouraging all the way. Switched from [Docebo](https://www.capterra.com/p/127213/Docebo/) At the time I was using a hosted version of docebo and they went into the cloud LMS business but when I compared the systems at the time I felt Learnupon offered a less complicated user experience for my learners. UX is key when on-boarding students and I still believe the experience with Learnupon.com is the best for my students. Review Source Chris S. LMS/elearning Specialist Sports Used the software for: 1-2 years ### "Wonderful product and customer service" August 19, 2019 5.0 We have a LOT of users that access our certification courses in LearnUpon. Some days we have over 1000 users logging in. This was a big undertaking for our company to switch our LMS provider. To be honest, the implementation and subsequent usage of LearnUpon could not have gone smoother due to the customer service response and the step by step collaboration they provided for us. This was a very seamless and efficient experience for USA Football. Pros The best part of this software is the customer service. I have used several LMS products in my career and, while LearnUpon is very user friendly and has many helpful options, the learning curve for implementation and use was made very easy with the customer support team. Cons The parts that were least likable about this software was perhaps the limited ability to change default settings. However, it appears that LearnUpon has taken this into account and are now working on some updates to the software that better align with our needs. Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/)[Thinkific](https://www.capterra.com/p/132888/Thinkific/) Reason for choosing LearnUpon Their sales presentation was terrific. We felt they were much better prepared than the other companies and Review Source SW Siobhan W. Learning and Development Coordinator Apparel & Fashion Used the software for: 1-2 years ### "Fantastic LMS with real world everyday business integrations" June 3, 2025 5.0 Extremely positive experience for users, admins and customers. Integrates everyday business software with the LMS for easy admin, and the new UI makes for an intuitive learner experience. Pros Intuitive to use from both a learner and admin perspective with great integrations with other business software for a seamless user experience. Cons The standard reports available can sometimes be limited, but the LU support team are always happy to help with something else if they can. Review Source VR Verified Reviewer Director Information Technology and Services Used the software for: 2+ years ### "Great onboarding platform" November 14, 2024 4.0 Pros LearnUpon has greatly improved how we manage and deliver educational content, thanks to its ease of setup and administration. Significant improvements in reporting capabilities now provide detailed analytics that aid in decision-making. Cons I wish it could integrate more effectively with Microsoft products and systems, as those are our primary tools. Additionally, the process of creating skills paths still needs significant improvement to be more intuitive and user-friendly. Review Source BK Bala K. Marketing Manager Marketing and Advertising Used the software for: I used a free trial ### "Transforming Training with LearnUpon" December 27, 2024 5.0 It offers a seamless platform for training management and a smooth learning experience. Pros I really like how LearnUpon user-friendly interface makes it easy to navigate and manage training, ensuring a smooth experience for both learners and admins. Cons I wish the reporting features were more customizable to provide deeper insights into learner progress. Review Source NNR Nabila Nishat R. Graduate Research Assistant Education Management Used the software for: I used a free trial ### "Great API. But some basic features still missing." November 1, 2024 4.0 Pros Good for the price. Great API documentation. Good version controls. Cons Lots of basic features still in development. Review Source Richard L. Learning Development Manager Computer Software Used the software for: 1-2 years ### "LearnUpon is easy to use as an admin and easy to imp0lement" July 17, 2018 4.0 Easiest LMS I have used to implement and manage. Pros I tested several LMS' based on my requirements. The main thing I wanted to see if I could setup content and courses in each without having to dig into the user guide. I found once I figured out were to go for what I wanted to do the setup was easy. The SAML SSO integration was fairly easy and support was very attentive. Our Customer Success Specialist has been very helpful and provided a great plan for us to get started. I should have taken advantage of this resource more. They are in Ireland and we are in California, but you would never even know that when you contact support, they have been very responsive. Even if they did not have the answer they got back quickly to let me know they would get the answer. Cons The SSO Integrations was easy, but we are seeing issues with the enrollments not properly being assigned. It is hard to diagnose if this is from our end or LU. I have noticed a few issues where users are enrolled in learning paths or courses and their dashboard will not display the content. When you make updates to content (videos or assessments) I have seen a few occasions when the user is supposed to have to re-take the test or course and they cannot. Essentially they are stuck. In fairness, the setup I did caused this issue, but when it was adjusted they were still stuck. Reports are limited. I really need a monthly Users report, but it does not reside in reports. I have to actually export the Users list, then user Excel to sort and filter. I feel this should be this cannot be a simple automated report. Review Source Jason S. Director Education Management Used the software for: 1-2 years ### "Hands down the ONLY Learning Management System to consider" December 19, 2019 5.0 Customer Service, Customer Service, Customer Service. This company never ceases to amaze me when it comes to the hands-on approach they take to customer service. You are assigned a customer success manager from day one, and that individual walks you through the entire process. For us, it was the process of switching from one provider to LearnUpon, and my CSM (Sam) made the process extremely easy. If there is ever a tech issue their tech support help desk is fast to come to the rescue and they treat your issues as seriously as you do. Pros This LMS is very user-friendly both from the management side and the learner side. It is visually pleasing to look at, and you don't have to have any coding experience to customize the content and environment to fit your customer's needs and brands. Cons If I had to scrape the bottom of the barrel to find something I didn't like I would say that on occasion there is a "click" too many in a process of creating a course or assessment. With that being said, I have been with LearnUpon now for 2 years and they are constantly improving their platform and I have seen improvement in this area. Switched from [Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Customer service was non-existent Review Source Nathan M. Director of Research and Development E-Learning Used the software for: 2+ years ### "A Great Partner" August 19, 2019 5.0 I would wholeheartedly recommend Learnupon as an LMS. They are a cost-effective and customer-responsive company with an excellent product. Pros There are two benefits to working with Learnupon. The first is the LMS itself. It is easy to use, has a number of very helpful automated features which save me time and effort, and it integrates well with my authored content. The second benefit is the Learnupon staff. They are available when needed and if there are any problems they quickly follow-up and get my problems taken care of. Cons One frustrating thing with any LMS is integration with authored content (e.g. storyline). With authored content sometimes you don't know why things aren't working. Early in my e-learning career, I had a lot of problems getting my authored content to work properly on Learnupon. With some help and coaching from Learnupon, I found that it was mostly the way I was building my projects and, with some restructuring, things are now working great. Learnupon has helped me work through my own learning curve. Review Source SD Sharon D. Owner Education Management Used the software for: 2+ years ### "Best LMS Hands Down" February 4, 2020 5.0 This LMS offers me a method of creating and sharing my courses with my clients and others. My business would not be where it is today, without LearnUpon. Pros I have been working with the folks at LearnUpon for almost 6 years. As an Administrator responsible for managing and branding my learning portal as well as developing customized courses for clients, I cannot say enough good things about it. The staff are incredibly quick to respond, are clear with their responses and want to be of assistance. They score a 10 every time with their customer service. I have watched this LMS grow from good to great over the years with new features being added constantly. Today, it is a robust LMS with every single feature I could want (and frankly a lot more than I use). Developing courses is easy and I'm able to produce professional looking courses, easily, This is important because I do not have a technology background and though I'm a reasonably quick study, I needed an LMS that didn't require a computer science degree to navigate! The reliability of this LMS, the ease of its use and navigation, as well as the fact that I almost never get calls from my clients with "systems issues", makes this an absolutely outstanding product. I also love the LearnUpon University tutorial option. I could not be happier. Cons There are none that I can think of. I absolutely love this LMS and the people who stand behind it. Reason for choosing LearnUpon Value for money and I could see how hard the folks at LearnUpon were willing to work to get and keep my business. They have never let me down. :) Review Source TR Trevor R. Learning & Development Business Partner Retail Used the software for: 2+ years ### "Great ROI from LearnUpon & Postive User feedback " July 23, 2019 4.0 LU has enabled Eason to deliver impactful skills development modules and critical knowledge-building interventions with assurances on accuracy and consistency across our store-based workforce. This is achieved without any demand being placed on critical resource in store to deliver new knowledge and skill to the team. I continue to find the LU solution for Eason represents considerable return on our investment. User feedback on programmes hosted on our LU portals strongly suggest that our employees enjoy the learning experience on offer. Pros With a workforce in excess of 1,000 employees, many of whom have worked with Eason for over 15 years, almost all staff whether 'tech-savvy' or not, have found our LearnUpon portals to be easy to access, navigate and use. LearnUpon have made it easy to customise the look and feel of the portal with corporate colours and branding. This has helped to establish online learning within Eason as part of our overall L&D strategy and demonstrates to our teams that the organisation is making strong investment in the development of our people through elearning methodologies. Finally the support offered by the LearnUpon team means that any issues or requirements are addressed and resolved; far sooner than expected in terms of time, whilst also exceeding expectation on the practicality and usability of solutions offered. Cons Very little. Perhaps some additional reporting criteria would be useful when tracking progress across numerous user groups. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.