# Page 3 | LearnUpon Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is LearnUpon the right Training solution for you? Explore 131 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130044/LearnUpon/reviews

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LearnUpon

4.7 (131)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 3 - Reviews of LearnUpon

## Showing most helpful reviews

Showing 51-75 of 131 Reviews

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Reviewer's Role

Length of Use

Frequency of Use

Riyaz A.  
VP, Global Learning Services  
Computer Software  
Used the software for: 2+ years

### "A solid learning platform that we implemented in weeks versus months."

March 27, 2024

5.0

LearnUpon has given us a platform for onboarding, ongoing development, and compliance education for our employees, clients, and partners. We have cut down onboarding from months to weeks. The result is improved CSAT, improved time-to-value, and reduced risk.

Pros

Our organization went from no learning platform to LearnUpon in a matter of weeks. In the past, this process has taken me months with other vendors. LearnUpon's customer services is above average and, coming from me, this says a lot. I'm talking Sales, Account Management, Customer Success, Customer Support, and in fact any team member I have ever dealt with. Now, let's talk features and functionality. The implementation was straightforward and our SSO, Teams, and Zoom, integrations were easy. Since LearnUpon was built from the ground up, it has all the fundamental features that one needs to administer users, groups, courses, etc. and learn. My team and I are in the system on a daily basis and we have learners frequenting the system for onboarding, compliance, and development.

Cons

There are a few quirks though. Here are some examples. When a learner is disabled, there is no visual indicator until you click into their profile. There are workarounds; however, these are additional steps. It would be nice to add custom content to a learner's Home page. Also, I'd love a report that tells me what keywords were searched, which ones had results, and which ones did not.

Alternatives considered

[Lessonly](https://www.capterra.com/p/140809/Lessonly/)[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)[Skilljar Customer Education](https://www.capterra.com/p/136412/Skilljar/)[WorkRamp](https://www.capterra.com/p/154061/WorkRamp/)[Docebo](https://www.capterra.com/p/127213/Docebo/)

Reason for choosing LearnUpon

Customer Service, Functionality, Price, and previous experiences with some of the other vendors.

Review Source

LD

Leslie D.  
MIS Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Wonderful LMS for our little nonprofit!"

July 25, 2023

5.0

We've been partnered with LearnUpon for almost 10 years - that says it all!

Pros

LearnUpon's customer service is absolutely the best thing about them! They are customer-focused and it shows in everything they do!

Cons

Because we train outside of our organization, no LMS platform is perfect for our unique needs.

Alternatives considered

[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[Docebo](https://www.capterra.com/p/127213/Docebo/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)

Reason for choosing LearnUpon

LearnUpon had the most features for the best price. Plus, I loved that they set up time for me to speak with a customer in a similar field, so I knew exactly what we were getting into before we signed anything.

Switched from

[CourseMill](https://www.capterra.com/p/93382/CourseMill-LMS/)

At the time, Coursemill was only able to deliver SCORM courses, but we were also doing webinars and live trainings. We needed a one-stop-shop for our learners. Additionally, Coursemill was very difficult to use.

Review Source

Shawn B.  
Customer Education Manager  
Sports  
Used the software for: 6-12 months

### "LearnUpon Review"

October 23, 2023

5.0

We use LearnUpon to help onboard and train our customer base. We used to do all 1-on-1 training calls which we often found was slow, expensive and not scalable. We decided to rethink how we get our customers educated on the product and found LearnUpon as a potential solution. Since we have implemented the LearnUpon software into our onboarding process, our customers are learning much quicker and able to learn when it's convenient for them resulting in a faster, cheaper and more effective learning experience.

Pros

The ability to create groups and implement dynamic rules within those groups has really allowed us to automate a big portion of the learning experience. The product has been very easy to use and the training materials they supply to you in addition to the implementation consultant made it an enjoyable process. We had not used a LMS prior to LearnUpon so it was very easy to set it up from scratch and learn best practices as we go.

Cons

We really don't have anything negative to say about LearnUpon at the moment as it's done exactly what we hoped it would do and more. Excited to watch it continue to iterate and grow as we do.

Alternatives considered

[Skilljar Customer Education](https://www.capterra.com/p/136412/Skilljar/)[Thinkific](https://www.capterra.com/p/132888/Thinkific/)

Reason for choosing LearnUpon

A combination of overall functionality, affordability, and integrations with our current CRM.

Review Source

JB

John B.  
Director  
Management Consulting  
Used the software for: 2+ years

### "LearnUpon is an Extension of Who We Are"

December 9, 2020

5.0

My business utilizes training to implement corporate compliance goals and programs. The LU LMS, the LU staff, the LU customer interactions (all of them), and their genuine interest in us as customers and people puts LU in a rare, very spartan-populated category: business support that I absolutely can count on to make me feel good, look good and work well.

Pros

We were one of the first dozen or so customers of LU from over a decade ago. Their Learning Management System software has evolved over time to the point where I view their changes as opportunities to possibly improve relationships with MY customers. That commitment to help US to improve our business outreach came to be how we view the people, the philosophy and the approach LearnUpon represents to us. It's challenging to pick the aspect of the LU LMS I like the "most": the fact that after the initial learning curve is complete, it is easy and time efficient to use LU would probably be my favorite aspect. My customers would agree with me too.

Cons

It would be nice if LU had an in-house capability that could take our content and add some attractive visual elements as well as offering some suggestions to review and optimize our interaction and use of the LMS.

Reason for choosing LearnUpon

Back then, LU was in their "LU 1.0 System"- simple, intuitive and cost-effective. A few years later they rolled out their "2.0 system" and we were probably the very last straggler to change because we had what we wanted and didn't want to upgrade. So we looked around (not very hard) to see if there might be another provider with something we experienced with "1.0". That's when we discovered that 2.0 would do so much more for us, make us more productive and help make our customers even happier than they already were with us. There really is no comparison when the whole package of product, service and support are all evaluated individually or collectively. LearnUpon is the hands-down winner of our business.

Review Source

CJ

Chris J.  
Online Training Manager  
Mining & Metals  
Used the software for: 2+ years

### "Great Customer Service, Awesome Staff, and a Quality Product "

August 16, 2019

5.0

We looked at twelve Learning Management Systems before choosing LearnUpon. We needed and LMS that would host on a reliable server they maintain, integrate with Salesforce easily, and not break the bank. LearnUpon has delivered on all points, and more. They met, and exceeded, all expectations and continue to improve every month. Our decision was made several years go. Since signing on with LearnUpon, I have had the pleasure of communicating with several staff members in various scenarios, and all of them are great. I have permission from the reps to call them out personally in this review as outstanding, kind, intelligent, and amazing humans. (To be fair, everyone at LearnUpon is pretty great, but the reps are just too cool for words.)

Pros

It always works; servers do not go down. Learner issues are minimal. Any problems are usually due to issues outside LearnUpon's control. 24-hour support response is quick, robust, and almost always dead-on. When you sign up, you get an account manager who helps you through your implementation to suit your workflows. The team actually listens to upgrade requests and bug reports. I know, because I see solutions implemented. Further, a member of the team usually contacts me to let me know my request was addressed and available in the software. In addition to listening to upgrade requests and bug reports, the team actually seems happy that I contacted them with an issue. There appears to be a genuine desire to provide the best software and have the happiest group of clients on the planet, which speaks volumes as to the culture at LearnUpon. When your clients can see that you have a great culture, you are winning.

Cons

Support is via email. Sometimes it is time-consuming, or difficult, to communicate and resolve a problem in writing. That being said, I can always email my account manager for complex issues, who is happy to engage via a phone call; typically the same day. Things you want aren't always discoverable on your own. I have often called in to ask about a feature and am told someone has to flip a switch to activate the option. While I understand that this procedure is to keep the software usable and protect us from ourselves, which I appreciate, I also like the freedom to explore a little more on my own. To be fair, I rarely have time to read the blog posts and other information from LearnUpon. Perhaps these features are mentioned in the blogs. They do not offer an integrated Learning Record Store, so I haven't had the opportunity to use my xAPI data as robustly as I would like. I actually do not even know what I could do because I do not have a Learning Record Store to play with.

Reason for choosing LearnUpon

We picked LearnUpon because they were affordable, had great customer service, and were easy to implement.

Review Source

TS

Thomas S.  
CEO  
E-Learning  
Used the software for: 2+ years

### "Fantastic support and great solution for corporate learning"

August 20, 2020

5.0

Over the years I have been a very demanding customer and an ill tempered one at that when I was stressed out about things not at all related to the learning management system. Every time I was grumpy the support guys and gals were supportive and patient with me and focused on helping me in whatever query I had. I built my business with Learnupon as its backbone and never regret the decision. I am proud to be one of their first 100 customers and delighted to see them with over 1000 now. I celebrated my first big contract with a bottle of champagne with the Learnupon Staff in their headquarters, was invited to a customer appreciation evening with canapés when they moved to bigger premises, and they sent my wife flowers on the birth of our daughter... what more can I say? They are integral to my business now and I deeply appreciate the ongoing support and product developments which make the system bigger and better every year. Thanks Learnupon.com and keep up the great work!

Pros

I found the LMS to be very user friendly and very importantly whenever I had an issue of a problem doing something, or as was more likely the case, whenever I screwed something up, the Learnupon support were there to save the day and provide a solution.

Cons

At the start (I am with them over 5 years now) I didn't like the e-commerce side but it was significantly improved over time and most importantly, an integration was created to work with Shopify and Zapier which has really transformed my business.

Alternatives considered

[Totara Learn](https://www.capterra.com/p/123703/Totara-LMS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[ATutor](https://www.capterra.com/p/162687/ATutor/)[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/)[Docebo](https://www.capterra.com/p/127213/Docebo/)

Reason for choosing LearnUpon

I chose Learnupon.com because I found them to have the best customer service and easiest implementation for my online academy. It has been a solution that has grown with my business from 50 users to now almost 5000 users a year and the relationship has been supportive and encouraging all the way.

Switched from

[Docebo](https://www.capterra.com/p/127213/Docebo/)

At the time I was using a hosted version of docebo and they went into the cloud LMS business but when I compared the systems at the time I felt Learnupon offered a less complicated user experience for my learners. UX is key when on-boarding students and I still believe the experience with Learnupon.com is the best for my students.

Review Source

Brenna Z.  
Client Education & Training Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Admin-Friendly Platform with Great Customer Support"

June 22, 2020

4.0

With a tight timeline to move off of our previous platform, we found the LearnUpon team to be extremely accommodating. Our onboarding & implementation specialist went above and beyond to dedicate additional training and support hours for our team, and helped us get up-and-running on the platform in record time. Their technical support team is extremely responsive and helpful, as is our dedicated CSM. While the platform itself may not be the most robust in the LMS space, I find their UI to be very clean, easy to navigate, and has all of the standard functionality that any good LMS should. This is a great platform for L&D professionals that are just getting started with an e-learning training program, and/or platform Admins that don't want to get bogged down with regular backend LMS maintenance.

Pros

The LearnUpon platform is very easy to get started on; we had a quick turnaround to make from our previous vendor platform, and were able to get up-and-running in less than three weeks. Their multi-portal capabilities have made it fairly easy to manage our customer, employee, and partner training programs on one platform, while still being able to create unique learning experiences for our three audiences. Their Salesforce integration allows for automated user management (which is especially value to smaller enablement teams like ours), and has given us the ability to create fairly robust Salesforce reports and dashboards based on learner activity. Customer support is, by far, one of the biggest advantages to working with LearnUpon. We've had a fantastic sales and onboarding experience, and their CSM and their technical support teams are extremely responsive and thorough. The UI itself is very clean and modern, and I find it to be fairly user-friendly from a learner perspective.

Cons

The capabilities of "Manager"-level users (a permission set that sits between and Admin and a Learner) are a bit limited. The learning path user experience is not the best, but is something that is on their product roadmap to improve. Not necessarily a drawback for us, but the platform UI is not customizable beyond branding and colors, and some additional settings that can be toggled on and off (like gamification, for example), so if you're looking for a platform that is highly customizable, this probably isn't a good fit for you.

Switched from

[Docebo](https://www.capterra.com/p/127213/Docebo/)

We found our previous platform to be extremely tedious to manage; it was customizable to the point of inevitable self-destruction, and was not at all intuitive to manage. We were also fairly disappointed in their customer support model.

Review Source

Richard L.  
Learning Development Manager  
Computer Software  
Used the software for: 1-2 years

### "LearnUpon is easy to use as an admin and easy to imp0lement"

July 17, 2018

4.0

Easiest LMS I have used to implement and manage.

Pros

I tested several LMS' based on my requirements. The main thing I wanted to see if I could setup content and courses in each without having to dig into the user guide. I found once I figured out were to go for what I wanted to do the setup was easy. The SAML SSO integration was fairly easy and support was very attentive. Our Customer Success Specialist has been very helpful and provided a great plan for us to get started. I should have taken advantage of this resource more. They are in Ireland and we are in California, but you would never even know that when you contact support, they have been very responsive. Even if they did not have the answer they got back quickly to let me know they would get the answer.

Cons

The SSO Integrations was easy, but we are seeing issues with the enrollments not properly being assigned. It is hard to diagnose if this is from our end or LU. I have noticed a few issues where users are enrolled in learning paths or courses and their dashboard will not display the content. When you make updates to content (videos or assessments) I have seen a few occasions when the user is supposed to have to re-take the test or course and they cannot. Essentially they are stuck. In fairness, the setup I did caused this issue, but when it was adjusted they were still stuck. Reports are limited. I really need a monthly Users report, but it does not reside in reports. I have to actually export the Users list, then user Excel to sort and filter. I feel this should be this cannot be a simple automated report.

Review Source

NH

Nicole H.  
Workforce Development Coordinator  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Best Platform for Onboarding New Employees"

January 22, 2024

5.0

The one-on-one support we got from their Success Team is unmatched (you're the best, \[sensitive content hidden\]!). They provide you with ALL of the tools you need to get your platform up and running, work alongside and encourage you the whole way.

Pros

After using it for several months, I still cannot get over how easy it is to use. I wish we would have made the jump to this LMS a long time ago.

Cons

The price is a bit high for the non-profit organization I work for, even with a discount.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Reason for choosing LearnUpon

It allowed my team to all be administrators and have equal access over users and content.

Review Source

Chris S.  
LMS/elearning Specialist  
Sports  
Used the software for: 1-2 years

### "Wonderful product and customer service"

August 19, 2019

5.0

We have a LOT of users that access our certification courses in LearnUpon. Some days we have over 1000 users logging in. This was a big undertaking for our company to switch our LMS provider. To be honest, the implementation and subsequent usage of LearnUpon could not have gone smoother due to the customer service response and the step by step collaboration they provided for us. This was a very seamless and efficient experience for USA Football.

Pros

The best part of this software is the customer service. I have used several LMS products in my career and, while LearnUpon is very user friendly and has many helpful options, the learning curve for implementation and use was made very easy with the customer support team.

Cons

The parts that were least likable about this software was perhaps the limited ability to change default settings. However, it appears that LearnUpon has taken this into account and are now working on some updates to the software that better align with our needs.

Alternatives considered

[Docebo](https://www.capterra.com/p/127213/Docebo/)[Thinkific](https://www.capterra.com/p/132888/Thinkific/)

Reason for choosing LearnUpon

Their sales presentation was terrific. We felt they were much better prepared than the other companies and

Review Source

RS

Richard S.  
Chief Executive  
  
Used the software for:

### "LearnUpon: Very Satisfied Customer"

May 20, 2013

5.0

I highly recommend LearnUpon to any training company serious about providing its customers with a superb eLearning experience. We invested heavily in developing stunning eLearning content and needed an LMS to match. After six months of trialing countless different systems I was losing hope of finding one, then I discovered LearnUpon and haven't looked back. I don't feel like I have just bought a product, I feel like I have entered into a partnership with a highly skilled, ambitious and professional team of LMS experts. They're a young, vibrant, ambitious team who definitely put their customers at the very centre of what they do. They understand that their customers aren't buying a system, they're buying a means for taking their eLearning products to market. I believe that you can only be as good as your worst supplier - since adopting the LearnUpon LMS our customers and their learners have gained much added value and overall a superb eLearning experience.

Pros

The perfect LMS for commercial training companies. Great customer portal functionality, with really smart branding and white labeling options that impress our clients and are easy to configure. The LearnUpon LMS is intuitive, versatile, smart and affordable. It has great exam and survey features; easy to build, great learner experience and with useful, detailed reporting with filter and export options. Content writing within the LMS is great; can easily add text, images, documents, videos and audio content, as well as very simple upload of SCORM content. The technical support is first class; immediate and very helpful. The eCommerce feature is really easy to setup up (just need a PayPal account) and provides a professional purchasing experience for our customers, with added features such as discount codes.

Cons

The few limitations of the system that I have fed back to LearnUpon have either been immediately addressed or are planned for imminent updates. LearnUpon are continuously developing the LMS, with new features released every few weeks. In their clear commitment to developing the product they really listen to any feedback and take immediate action to improve the product. LearnUpon are a small company in their infancy, which was a slight concern when signing up with them initially. I asked myself the question 'will they still be around in 5 years time?'. After some research, trialing the system and speaking with them I was left very comfortable in tying our future to theirs. In just a couple of years they have developed the very best LMS for training companies on the market and it's still getting better every month. I am very confident they were the right horse to back and I'm excited about the opportunities for our company from their continuous investment in the LMS.

Review Source

Jason S.  
Director  
Education Management  
Used the software for: 1-2 years

### "Hands down the ONLY Learning Management System to consider"

December 19, 2019

5.0

Customer Service, Customer Service, Customer Service. This company never ceases to amaze me when it comes to the hands-on approach they take to customer service. You are assigned a customer success manager from day one, and that individual walks you through the entire process. For us, it was the process of switching from one provider to LearnUpon, and my CSM (Sam) made the process extremely easy. If there is ever a tech issue their tech support help desk is fast to come to the rescue and they treat your issues as seriously as you do.

Pros

This LMS is very user-friendly both from the management side and the learner side. It is visually pleasing to look at, and you don't have to have any coding experience to customize the content and environment to fit your customer's needs and brands.

Cons

If I had to scrape the bottom of the barrel to find something I didn't like I would say that on occasion there is a "click" too many in a process of creating a course or assessment. With that being said, I have been with LearnUpon now for 2 years and they are constantly improving their platform and I have seen improvement in this area.

Switched from

[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/)

Customer service was non-existent

Review Source

LM

Lindsay M.  
Course Developer  
E-Learning  
Used the software for: 2+ years

### "LearnUpon LMS.......No need to look any further!!!"

November 6, 2019

5.0

My overall experience with LearnUpon has been absolutely wonderful! And, I'm not just saying this.......my statement is based on 4+ years using the software. Solid, reliable, user-friendly software, a team that truly listens to their customers and makes changes based on that listening, and excellent customer service. I can't ask for much more than that! Signing up with LearnUpon is a no-brainer. If you're wavering, don't! You'll be in good hands!

Pros

LearnUpon as a software and company is top notch! The software meets all of our needs and then some. And, to make things even better their customer service is fantastic (think Ritz Carlton customer service). If LearnUpon checks all your boxes and will meet your needs, then go with them! You won't be disappointed.

Cons

The thing I liked (past tense) least is the customer experience when a customer had a login in on another portal in the larger LearnUpon ecosystem and then would sign up for our courses. However, I provided feedback to LearnUpon and they implemented an upgrade to fix this. Wow!! Top notch customer service coupled with a great software! The company listens to their customers and responds, implementing upgrades to meet their LearnUpon users needs. This has happened multiple times to me :) Kuddos to LearnUpon!

Review Source

Nathan M.  
Director of Research and Development  
E-Learning  
Used the software for: 2+ years

### "A Great Partner"

August 19, 2019

5.0

I would wholeheartedly recommend Learnupon as an LMS. They are a cost-effective and customer-responsive company with an excellent product.

Pros

There are two benefits to working with Learnupon. The first is the LMS itself. It is easy to use, has a number of very helpful automated features which save me time and effort, and it integrates well with my authored content. The second benefit is the Learnupon staff. They are available when needed and if there are any problems they quickly follow-up and get my problems taken care of.

Cons

One frustrating thing with any LMS is integration with authored content (e.g. storyline). With authored content sometimes you don't know why things aren't working. Early in my e-learning career, I had a lot of problems getting my authored content to work properly on Learnupon. With some help and coaching from Learnupon, I found that it was mostly the way I was building my projects and, with some restructuring, things are now working great. Learnupon has helped me work through my own learning curve.

Review Source

JM

Jeremiah M.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "LearnUpon is a Solid Choice for an LMS"

November 22, 2024

5.0

The tool allowed us to scale our operations, is easy to use, and the support has always been helpful the handful of times that we have needed it.

Pros

LearnUpon is easy to use as a learner, as an instructor, and as an admin. Setting it up was easy enough without any sort of special help.

Cons

There is nothing of note that I don't like about LearnUpon

Reason for choosing LearnUpon

LearnUpon was the easiest to set up. The sales team really listened to our needs and addressed everything we needed.

Review Source

KA

Kevin A.  
Head Of Training  
Information Technology and Services  
Used the software for: 2+ years

### "Great LMS for getting started"

March 5, 2024

5.0

Overall positive experience. Easy to get started, and does the job.

Pros

Easy to get up and running quickly. Low cost with comparable features to other vendors.

Cons

There are a few things that just aren't as configurable as I'd like. I've asked to change their how their expiration dates work several times but it does not seem to be a priority (it currently expires before the day it tells you for those in the US)

Review Source

SD

Sharon D.  
Owner  
Education Management  
Used the software for: 2+ years

### "Best LMS Hands Down"

February 4, 2020

5.0

This LMS offers me a method of creating and sharing my courses with my clients and others. My business would not be where it is today, without LearnUpon.

Pros

I have been working with the folks at LearnUpon for almost 6 years. As an Administrator responsible for managing and branding my learning portal as well as developing customized courses for clients, I cannot say enough good things about it. The staff are incredibly quick to respond, are clear with their responses and want to be of assistance. They score a 10 every time with their customer service. I have watched this LMS grow from good to great over the years with new features being added constantly. Today, it is a robust LMS with every single feature I could want (and frankly a lot more than I use). Developing courses is easy and I'm able to produce professional looking courses, easily, This is important because I do not have a technology background and though I'm a reasonably quick study, I needed an LMS that didn't require a computer science degree to navigate! The reliability of this LMS, the ease of its use and navigation, as well as the fact that I almost never get calls from my clients with "systems issues", makes this an absolutely outstanding product. I also love the LearnUpon University tutorial option. I could not be happier.

Cons

There are none that I can think of. I absolutely love this LMS and the people who stand behind it.

Reason for choosing LearnUpon

Value for money and I could see how hard the folks at LearnUpon were willing to work to get and keep my business. They have never let me down. :)

Review Source

DC

Daniel C.  
Senior Training Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "eLearning for our Customers"

November 3, 2023

5.0

Pros

We are currently utilizing LearnUpon for both internal and customer-facing coursework at our company. The learning portals is a great way to separate these courses. I will say the support is by far my favorite thing - every time my dept has had an issue our CSM and support assignees were quick to jump on a call, respond to an email, and even followed up to make sure we were happy. Top notch.

Cons

I do wish there was an easier way to showcase which courses should be taken before other courses - we are constantly adding courses and want to make sure the most useful learning paths are still displayed front and center. Prerequisite courses would be a nice feature (IE - Course A must be completed before Course B even appears. Or even better, course B appears but clearly states course A must be completed first.

Review Source

TR

Trevor R.  
Learning & Development Business Partner  
Retail  
Used the software for: 2+ years

### "Great ROI from LearnUpon & Postive User feedback "

July 23, 2019

4.0

LU has enabled Eason to deliver impactful skills development modules and critical knowledge-building interventions with assurances on accuracy and consistency across our store-based workforce. This is achieved without any demand being placed on critical resource in store to deliver new knowledge and skill to the team. I continue to find the LU solution for Eason represents considerable return on our investment. User feedback on programmes hosted on our LU portals strongly suggest that our employees enjoy the learning experience on offer.

Pros

With a workforce in excess of 1,000 employees, many of whom have worked with Eason for over 15 years, almost all staff whether 'tech-savvy' or not, have found our LearnUpon portals to be easy to access, navigate and use. LearnUpon have made it easy to customise the look and feel of the portal with corporate colours and branding. This has helped to establish online learning within Eason as part of our overall L&D strategy and demonstrates to our teams that the organisation is making strong investment in the development of our people through elearning methodologies. Finally the support offered by the LearnUpon team means that any issues or requirements are addressed and resolved; far sooner than expected in terms of time, whilst also exceeding expectation on the practicality and usability of solutions offered.

Cons

Very little. Perhaps some additional reporting criteria would be useful when tracking progress across numerous user groups.

Review Source

LH

Laura H.  
Instructional Design Manager  
Telecommunications  
Used the software for: 1-2 years

### "LearnUpon good budget option"

March 25, 2024

4.0

Pros

Very easy to use for admins, user friendly, simple interface

Cons

A lot of limitations for customization and scalability

Review Source

KM

Kenneth M.  
CEO  
E-Learning  
Used the software for: 2+ years

### "Over ten years"

April 6, 2022

5.0

I have been using LearnUpon for over ten years, first for the nations largest machine trades association and then as my own LMS provider. This group will not let you down if you are looking for a great educational platform/ LMS

Pros

Ease of use and customer support as well as cost / value for all the features

Cons

I found no cons with LearnUpon.. the entire LMS experience is wonderful

Alternatives considered

[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)

Review Source

Heidi T.  
Instructional Developer  
Plastics  
Used the software for: 6-12 months

### "Excellent LMS and Even Better Customer Service!"

November 26, 2019

5.0

Our overall experience with LearnUpon has exceeded our expectations. They were able to provide a solution for our needs of requiring an LMS that we can scale for our global training - both in-house and for our customers. What sets the company apart is their customer service. We have worked with other LMSs in the past and customer support and service has been a struggle. When starting with LearnUpon, we were given a Customer Success Manager who has been responsible for helping us beginning with implementation, all the way through launching a project, and for any daily questions that arise. Their team is responsive, knowledgeable, and extremely helpful. I feel that their Customer Support team could teach a class on how to treat customers.

Pros

The LearnUpon interface is very user-friendly.

Cons

Nothing I can think of at this moment. Any issues that we have encountered have been quickly resolved and usually just a matter of educating ourselves on parts of the system.

Review Source

sG

stephen G.  
CEO  
Professional Training & Coaching  
Used the software for: 2+ years

### "Great product backed by a super team of people!"

September 6, 2019

5.0

We were one of the early clients and the one factor that consistently keeps us using the platform, above all else, is the fact the level of service from day one (when LearnUpon was only starting out) was amazing. As they have grown to become a leader in the LMS space, that level of service has never changed.

Pros

We have both used and engaged (via clients) with a broad range of LMS products. The LearnUpon solution is by far one of the easiest and effective solutions we have come across. They are constantly looking to increase functionality and in my opinion are working at the edge of the latest developments in LMS solutions.

Cons

Honestly very little! I would like more flexibility around messaging as we deal with both the B2B market and also the B2C. The latter requires more frequency around messaging but we have found simple solutions to work alongside the LearnUpon platform.

Review Source

VR

Verified Reviewer  
Senior Director Quality and Training  
Translation and Localization  
Used the software for: 6-12 months

### "LaernUpon - great product, excellent customer service"

September 20, 2016

5.0

In an organisation with approx. 1000 employees an LMS was an essential part of our professional development program. The implementation was simple and live within 3 days. The UI is clean, intuitive and allows both users and administrators to focus on receiving and delivering content rather than figuring out how to navigate the system. Within the first 5 months after implementation, 76% of our global team members undertook some training within LearnUpon and reaffirmed our organisation's serious commitment to training and developing talent.

Pros

Simple, clean UI Intuitive Unlimited and timely customer support Cost effective Progressive development (takes on customer feedback to make decisions on new features) SSO integration

Cons

One or two features which would have been useful (eg integration with webex tools) but this is now on the roadmap

Review Source

JB

Jodi B.  
Risk Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Learn Upon - Wonderful LMS and Customer Service!"

August 28, 2019

5.0

Customer Service is Awesome - we receive a prompt response to any question from our LearnUpon customer service rep and team, as well as friendly support and assistance throughout implementation of our employee training.

Pros

Our Learn Upon customer representative is fantastic, along with the entire customer service team. The LMS is extremely user friendly from the standpoint of creating courses, up-loading and customizing content. Our employee-related user issues have significantly decreased since switching to Learn Upon.

Cons

Can't really think of anything negative - any issues that are raised are immediately addressed.

Review Source

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