# Page 4 | LearnUpon Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is LearnUpon the right Training solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130044/LearnUpon/reviews

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LearnUpon

4.7 (132)

[View alternatives](https://www.capterra.com/p/130044/LearnUpon/alternatives/)

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Last updated March 16th, 2026

# Page 4 - Reviews of LearnUpon

## Showing most helpful reviews

Showing 76-100 of 132 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CL

Cynthia L.  
L & D Manager  
Hospitality  
Used the software for: Less than 6 months

### "Best in Show"

July 27, 2023

5.0

5 star service and product!

Pros

The team is amazing! From our sale rep, \[sensitive content hidden\] , our Implementation Manager \[sensitive content hidden\] our Customer Success Manager the team is incredible! Always available to answer any questions and help!

Cons

Not that I'm aware of! I love Learn Upon!

Reason for choosing LearnUpon

User friendly and experience

Review Source

Lindsey M.  
Senior Manager, Demand Generation  
Computer Software  
Used the software for: 2+ years

### "LearnUpon is easy to use and meets various needs"

March 12, 2021

5.0

It has worked well enough for us, we are able to add training videos, exams and track how many people have completed certain compliance milestones.

Pros

It is easy to use and allows learners to access learning materials quickly and easily. Our team can share information, add exams, and deadlines.

Cons

No real dislikes about the software, we use it in an unconventional way in that it is for corporate training and employee compliance. But it works and allows us to meet the needs of multiple business units.

Review Source

RN

Ruby N.  
Director  
Management Consulting  
Used the software for: 2+ years

### "So happy we found LearnUpon!"

March 12, 2020

5.0

Pros

We like the clean look of the platform as well as the ability to customize many features for our clients. Our experience with LearnUpon has been great - LearnUpon is user-friendly, everyone I've interacted with on their team over the years has been very responsive and helpful, and we appreciate that they are continuously making feature updates and rolling out new options for their customers.

Cons

No real complaints but if I had to nit-pick, some of the default settings when we initially signed up limited the user experience but many of these small issues have since been updated and were a bit different from how an LMS is typically used.

Reason for choosing LearnUpon

We chose LearnUpon over competitors due to the functionality and the great customer service support - with LearnUpon we were able to get into testing the product quite quickly, some competitors left us hanging for days/weeks and were not responsive.

Review Source

BB

Brian B.  
IT Support Specialist  
Food Production  
Used the software for: 2+ years

### "Excellent Customer Support & Easy to use!"

January 8, 2018

5.0

Our training can be done remotely and without very little help from us for setup and use. Keeps the trainee more interested in learning. Less worry about having to redo old PowerPoint Slides and other documents Constantly.

Pros

I like how easy it is to cost, setup, management, ease of use, branding per company and remote connection from anywhere you have an internet connection. Above everything else the Customer Support is Outstanding and one of the main reasons we chose this company.

Cons

The video functionality and importing. We had to buy a 3rd party app to product content because it LearnUpon does not support certain file types or editing. The upload can take a while depending on how much content and bandwidth you have. We actually found that using a 3rd party app for our videos works better for us than most other software can offer. Ultimately, this inst that bad of a trade-off for the customer support and constant functionality updates to the program.

Review Source

SC

Stephen C.  
E-Learning Coordinator  
Religious Institutions  
Used the software for: 1-2 years

### "A fantastic LMS. Well-designed, regular updates, excellent customer service."

October 4, 2017

5.0

Pros

LearnUpon's features are robust, but it is still simple to use. It's easy to maintain on the admin side, and I don't get questions from my learners about "where do I click." I can't say enough about the quality of service LearnUpon provides to its customers. My LearnUpon rep regularly contacts me to ask about our needs and to keep me informed of new features. Tech support responds to any issues I have within hours, and they'll work until the issue is completely resolved. LearnUpon actually listens to its customers when deciding what features to add or update. Great company, great product.

Cons

As a non-profit organization, most of our e-learners are voluntary. We depend on learners' self-motivation to continue learning, so we would value more features (such as social sharing) that help users stay engaged with the platform.

Review Source

AK

Amanda K.  
Owner  
  
Used the software for:

### "Unbeatable customer service and constantly evolving "

May 5, 2015

5.0

LearnUpon's mission was to build an LMS that is quick to setup, super easy to use and backed up by exceptional customer support. They have, without a doubt, succeeded on all three goals. I was up and running with my first course in minutes. The interface is intuitive, easy on the eyes, and super clean. My clients have benefited from LearnUpon's quick portal set-up. I have been able to create customized demonstration portals, fully branded and populated with example user groups, courses, assessments, surveys, and reports, in a matter of hours allowing me to show the value of a learning portal to my clients based on their unique needs. It is fun to see how LearnUpon's LMS can solve challenges my clients and I have. As I experiment with the array of options for course content, learning paths, assessment, and reporting I frequently refer to their detailed Administrators Manual and well organized Knowledge Base to make sure I am utilizing all of the possibilities LearnUpon's LMS had to offer. When I have a question the documentation can't answer, LearnUpon's superior customer service offers expertise and professionalism unlike any I have experienced with a software product. Shane, Lisa, Carrie, Ian, Des and everyone else on the LearnUpon team are a pleasure to work with. My questions are often answered within hours and those that require a little investigation are followed up on in a timely and professional manner. The knowledgeable and prompt customer service LearnUpon provides has helped me build trust with my clients who have been burned in the past by apathetic support from other vendors. LearnUpon is always improving their product and services to their customers. They look to the industry for what features could help learners get the training and education they need to succeed. I highly recommend them if you are looking to invest in an LMS for your organization or for your growing training business.

Review Source

BD

Bridget D.  
Documentation Manager  
Computer Networking  
Used the software for: 2+ years

### "Responsive Support and All the Features We Need"

September 23, 2020

4.0

LearnUpon was the right fit for our company's needs, the size of our organization, and the certifications we offer.

Pros

What I like most about LearnUpon is that it is a stable product.

Cons

Learning paths in LearnUpon are a bit cumbersome.

Alternatives considered

[iSpring Suite](https://www.capterra.com/p/124358/iSpring-Suite/)[Docebo](https://www.capterra.com/p/127213/Docebo/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/)

Reason for choosing LearnUpon

Best fit for the size of our organization, in terms of pricing and features.

Review Source

Monika M.  
Learning and Development  
Real Estate  
Used the software for: Less than 6 months

### "Above and Beyond"

November 21, 2019

5.0

The customer service is absolutely outstanding! From the very first call and email, their staff was friendly, responsive, knowledgeable, and you can tell they believe in the product. Thus far I am nothing but impressed, and I can’t wait to see how our company will be able to use an LMS like LearnUpon in our business. We are so pleased to have chosen such a dedicated vendor!

Pros

The functionality is extremely user friendly from the administration and learner perspectives. LearnUpon also has a LearnUpon University that takes you through the navigation and settings of the software and assigns a customer support specialist so all questions are answered!

Cons

I can’t say that I have a negative thing to say about LearnUpon.

Review Source

Rebecca M.  
Content Developer  
Human Resources  
Used the software for: Less than 6 months

### "Feature packed, easy to use, AWESOME support"

January 8, 2019

5.0

I've worked with several LMSes and this is by far the best in terms of ease of use, functionality, and customer support, and cost.

Pros

\- Easy to use - Packed with features that are intuitive and that work to your advantage - Rarely ever have to use workarounds to do what I want - Customer support is WORLD CLASS.

Cons

\- Migration of your transcript information from your old LMS to LearnUpon comes at a fee. The rest of the work (migrating content, migrating users) is up to you. - Occasionally there are features I wish did a certain thing, and I contacted my success representative and he helps me figure out how to do it a different way! This is very rare!

Review Source

RS

Richard Smith  
  
  
Used the software for:

### "The perfect LMS for commercial training companies"

November 10, 2013

5.0

I highly recommend LearnUpon to any training company serious about providing its customers with a superb eLearning experience. We invested heavily in developing stunning eLearning content and needed an LMS to match. After six months of trialing countless different systems I was losing hope of finding one, then I discovered LearnUpon and haven't looked back. I don't feel like I have just bought a product, I feel like I have entered into a partnership with a highly skilled, ambitious and professional team of LMS experts. They're a young, vibrant, ambitious team who definitely put their customers at the very centre of what they do. They understand that their customers aren't buying a system, they're buying a means for taking their eLearning products to market. I believe that you can only be as good as your worst supplier - since adopting the LearnUpon LMS our customers and their learners have gained much added value and overall a superb eLearning experience. We use LearnUpon to provide direct access to our eLearning to end-users and we also provide our larger clients with a branded portal on the system so they can administer and manage their staff's access to our eLearning courses. It works perfectly in both cases.

Pros

Great customer portal functionality, with really smart branding and white labeling options Intuitive, versatile, smart and affordable. Really easy to use and maintain.

Cons

None. It does everything we need it to do and more. Our eLearning courses are relatively short (60-90 mins). I therefore cannot speak for how well it would work with heavier courses, although I see no reason why it wouldn't be just as good.

Review Source

GB

Gregory B.  
Chief Business Officer  
Hospital & Health Care  
Used the software for: 6-12 months

### "Learn Upon hits the mark!"

August 26, 2019

5.0

It has been a very easy partnership. We were cautiously optimistic about the customer service during the sales process and have become raving fans post with our actual experience.

Pros

The tool is excellent and meets all the needs we identified in our acquisition process... but the customer support is what has made it a great decision.

Cons

Some of the intricacies of how the platform works... an example would be...building test questions in a test bank and pulling them into the course- 2 steps instead of just building the questions in the course. Customer support helped with items like this and helped us build out the process needed to be successful.

Review Source

VR

Verified Reviewer  
Head of People  
Financial Services  
Used the software for: 1-2 years

### "Easy to use, easy to administer, regardless of the size of employee base."

April 4, 2018

4.0

Quick and easy administration and reporting. LearnUpon also appear to welcome and act upon client feedback and improve their product accordingly.

Pros

The dashboard! I love when an online resource that has lots of functionality provides a dashboard with quick and easy links to the tasks that you typically perform the most. We currently only use a relatively small amount of LearnUpon's functionality so it's great not to have to trawl through all the admin settings to get things done. The reporting is also very useful and easy to navigate.

Cons

I honestly don't have any major issues with the software. In terms of categorising users, I'd like to be able to archive users so I can only see active employees, but I understand why the software presents all users initially.

Review Source

María Magdalena Z.  
e-Learning Experience Designer  
E-Learning  
Used the software for: 6-12 months

### "eLearning made easy and nice."

September 22, 2018

5.0

I am glad they team is constantly updating it! It means constant progress and better outcome! 100% recommended for small businesses and organizations.

Pros

It has a simple look and feel. Some people don.t realize how important this is to any learning process. No distraction, no competition with content. That is the most valuable asset of this LMS. It is very intuitive and smart. Students love it at first sight because it makes the learning process more approachable. I

Cons

Non really. I just wish the constant updating won't mess up with the system simplicity.

Review Source

KD

KariAnn D.  
Director of Education  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "User-friendly"

September 11, 2019

5.0

Pros

The ease of use on both the administrator and user side is fabulous.

Cons

There were some features that I needed/would have liked to use. With the suggestions, they have been moving forward with their development team to make changes and improvements to their platform. My Customer Success Manager meets with me frequently to discuss any issues I have and to update me on any changes that will be forthcoming to the platform. The level of communication from LU is excellent.

Alternatives considered

[Meridian LMS](https://www.capterra.com/p/58508/Meridian-Global-LMS/)[Freestone](https://www.capterra.com/p/186681/Freestone/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[TopClass](https://www.capterra.com/p/10028210/TopClass/)[Edvance360](https://www.capterra.com/p/73871/Edvance360/)

Reason for choosing LearnUpon

The interface was clean and easy to follow for both admins and users.

Review Source

VR

Verified Reviewer  
Head of Finance  
Food & Beverages  
Used the software for: 6-12 months

### "LearnUpon Customer Experience"

September 11, 2019

5.0

Good software, but too expensive for our business

Pros

It is fairly easy to brand and has lots of sensible tools for engaging with your client base

Cons

I needed to be talked through a lot of the tools. The online help & support is okay, but quite difficult to understand

Reason for choosing LearnUpon

Impressed with the platform

Switched from

[Administrate Training Management](https://www.capterra.com/p/136896/Administrate/)

Struggled with Administrate

Review Source

KC

Kayla C.  
Talent Administrator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "LMS Extraordinare!"

February 25, 2019

5.0

LearnUpon has allowed us to provide options for ILT sessions, taking administration off of the learning team to focus on strategy and design. In addition, LearnUpon puts learning in the hands of the learner!

Pros

This learning system allows for a lot of flexibility in the way it is designed. You are able to setup eLearning, webinars, videos, readings, podcasts / audio, ILT sessions and more! I think the functionality is still growing, but will be maintained in that only relevant features that we need will be added. The LearnUpon team has a great roadmap for development that clearly is based on customer needs for social learning. I think this modern LMS is a strong tool for those interested in implementing an LMS to support their learners' needs.

Cons

Although the menus are easy to get used to, it is not immediately simple to find for new users. Setting up management reporting relationships can be difficult in this system.

Review Source

CF

Calum F.  
Employee Success Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Very competitively priced - decent on features"

December 3, 2019

4.0

A great LMS and definitely a good choice for small to medium business who are growing. No need to tie into 1000's of licenses and pay for something you are not using - unlike other LMS.

Pros

Pricing per active user is a game changer. The cost per user is significantly lower than other LMS vendors I have worked with. Easy to use and fairly easy to train as admin. Low initial learning curve

Cons

Some features are limited - i.e. Learning Pathways - these cannot be changed once created which is a real issue for how we would have used these - it completely stoppped me from being able to use this feature in our organisation. The team were supportive in trying to find an alternative solution, but outwith courses/curriculum, the progressive learning is a little limited.

Alternatives considered

[Growth Engineering LMS](https://www.capterra.com/p/101970/Academy-Platform-LMS/)

Reason for choosing LearnUpon

We use both, but for our customers, we choose LearnUpon because of the highly competitive pricing and SSO integration features.

Review Source

AL

Abdul L.  
IT Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent Product"

February 16, 2023

5.0

Excellent tool, in knowledge base

Pros

Vast knowledge base, and pool of courses.

Cons

Did not come across, and did not compare with other

Review Source

DE

David E.  
Director  
  
Used the software for:

### "Learn Upon - the best LMS for training providers"

May 17, 2013

5.0

100% recommended. I really can't speak highly enough. For our education clients to be using this rather than their own moodle environment speaks volumes to me. Can't recommend it enough

Pros

It is designed for training providers who on-sell both training and managed services to their clients. Many of the features that make this possible are chargeable extras on most LMS platforms are free and built in on LearnUpon. Publishing courses couldn't be easier and adding documents to the course player has been more stable for us than using the functionality within Articulate. We have Universities and a Local Authority that has migrated learning over to our LearnUpon platform so and they are absolutely delighted The quality of customer support is outstanding The frequency of well thought out updates is also impressive. These guys have great vision and really savvy technical skills. The ability to add custom data fields for mass importing saves so much time as we can sync reports with our customers standard systems. I have used dozens of LMS systems and this is the best by a country mile.

Cons

None as yet I would like to see standardised API outputs and I know that this is on the development plan for 2-13

Review Source

TS

Tamara S.  
Learning Management System Intern  
Financial Services  
Used the software for: Less than 6 months

### "Intuitive & Excellent Support"

June 4, 2020

5.0

As we have been converting live training sessions to digital courses, LearnUpon has made it easy to create standardized, professional, and thorough training courses.

Pros

LearnUpon is extremely intuitive. After just a few days of working with it, I already feel competent and capable of creating clean, high quality courses. Some of its greatest appeals are the ample opportunities for admins and students to interact through assignments, feedback, and notifications. Additionally, the LU staff has been incredibly supportive and delightful to work with. They pointed me in the direction of plenty of resources to help me fully utilize the features LU has to offer.

Cons

It took more effort to understand the relationship between the library, catalog, and resource uploads, but nothing that couldn't be easily explained or researched.

Review Source

EK

Ewa K.  
Inside Sales Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy to use & flexible to implement across multi-functional company "

August 6, 2019

5.0

Uniformity of training across all business units - same message and materials are delivered to all learners at the same time

Pros

LearnUpon is very intuitive for both administrator and the learner. It provides great options for providing training/learning materials without being overwheliming with bells and whitles.

Cons

Many options that I have not been able to explore and use! It is not a con... I need more time to learn about LU to its fullest capacity.

Review Source

MQ

Mo Q.  
Education Manager  
  
Used the software for:

### "The best LMS for our needs"

June 17, 2015

5.0

We went with LearnUpon after doing extensive research. They came up top in terms of value for money, having the features we needed, user-friendliness and support. I was concerned that it was too good to be true having had disappointing experiences with LMS's in the past which promise the world then deliver much less than what we expected. With LearnUpon the interface is extremely user-friendly and allows you to upload anything you need whether that be a SCORM module, PDF, video, pictures etc.. The best part is you can customise everything at any time on your own for no cost. If you want to change a banner, welcome message, course description, sign-in screen or store details; you can do so immediately without putting in a build request and waiting for support to get back to you. If you do need support they are always happy to help and guide you every step of the way. We also had to transfer thousands of enrollments from our previous LMS and I had concerns about the transition. The support team at LearnUpon went out of its way to meet our requirements and the few custom builds we required were handled brilliantly with little fuss and at very reasonable rates. They provide extra features we actually use like multi-language platform support, batch uploads and detailed custom reports. With LearnUpon we received an excellent product, within budget and with excellent support along the way. I couldn't be happier with our decision to select them as our LMS.

Review Source

JW

James W.  
IT Support Specalist  
  
Used the software for:

### "LearnUpon is a great company to do business with"

December 1, 2014

5.0

LearnUpon is a great company to do business with. They are very responsive to our needs. We had an issue where we had to import several hundred questions into their LMS. They built a custom solution for us that saved us hundreds of man-hours. They also built a custom report that allowed us to import LearnUpon score data into our CRM database. The customer service is outstanding. Whenever I submitted a trouble ticket I usually had a response the same day. The people at LearnUpon made our transition to their LMS problem free. The LearnUpon LMS is pretty robust. The biggest pro here is that it is easy to create content. Uploading pdf files, powerpoint presentations, and videos is a snap and the editor is quite powerful. You have a lot of freedom to determine how your content is presented. The only con with this LMS is the way the User Interface, UI, handles disabled features. If you don't have a feature enabled then all the functionality for that feature disappears from the UI. This simplifies the UI somewhat, but it can cause some confusion when a user wants to do something and the feature has disappeared. As far as the overall impression of the LMS the pros far out weigh the cons. This is a very powerful, and easy to use LMS system. The people at LearnUpon have been willing to work with us to solve our urgent LMS business needs. They have been tremendous asset for us.

Review Source

Sarah W.  
Customer Support Specialist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Excellent Platform!"

August 21, 2019

5.0

Pros

LearnUpon is an excellent platform that allows us to reach our customers across North America, as well as potential customers internationally. It is easy to use and share and makes our company look very professional and dedicated to education.

Cons

I think at times it can be confusing to navigate through the courses/learning path.

Review Source

VR

Verified Reviewer  
President  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great features and support"

July 14, 2020

5.0

Amazing support

Pros

rich feature set and sophisticated look

Cons

Would like for an option to have default settings, rather than needing to select options for each course/resource

Review Source

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