# ECOUNT Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ECOUNT the right Accounting solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130047/Ecount-ERP/reviews --- ECOUNT 4.4 (38) [View alternatives](https://www.capterra.com/p/130047/Ecount-ERP/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 11th, 2026 # Reviews of ECOUNT Ease of use 4.1 Customer Service 4.6 ## Showing most helpful reviews Showing 1-25 of 38 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KT KAJORN T. Director Printing Used the software for: 2+ years ### "Nice with some that can still improve" March 17, 2020 4.0 Pros Flexible Easy to use for user Group work Android app Cons Need more integration for local set up (Thailand in our case) Review Source KT Kyle T. Accountant Industrial Automation Used the software for: Less than 6 months ### "Ecount ERP" March 9, 2020 4.0 Pros The pricing and customer service were great. It is used by other companies that we know but we were not ready to use it yet. Cons There was a lot of different sections in ecount so it appeared to be hard to navigate and be able to set up and use for a small amount of transactions. Alternatives considered [TechnoSource](https://www.capterra.com/p/168212/Wasp-Asset-Tracking/)[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/) Reason for choosing ECOUNT Pricing was great, need something for low cost that could use as a secondary system Review Source SL Scott L. president Wholesale Used the software for: 2+ years ### "Ecount ERP" March 13, 2020 3.0 Pros online ordering for customers has been greatest benefit Cons System occasionally duplicates order #s causing billing problems. customer service, although helpful have been unable to rectify problem Review Source JY Joseph Y. System Manager Restaurants Used the software for: 6-12 months ### "System Manager" February 27, 2019 4.0 We are using food equipment sales process and preparing new project with Ecount. Inaddition, we are using groupware system such as time clock,Time Off with workflow. Pros Report and screen modification option. Simplified function. Many report. Mobile App. Workflow. Notification. Excel upload. Cons No plant maintenance features. Limited API (only sales) No SMS function in USA Finance link with bank Finance link with Quickbook software. SQL features Review Source PM Paul M. CEO Import and Export Used the software for: 2+ years ### "Great Support!!!" July 14, 2016 5.0 They are always there for you , and all the time trying to find a way to solve your questions. Great customer Support. Only Cons= the App is not really strong for this software, it needs more features. Pros Features and Functionality!!! Customer Support. Cons Really poor app, not easy to use for creating invoices (Only the APP). Review Source AC Antonino C. COO Cosmetics Used the software for: 2+ years ### "March 2017 review" March 27, 2017 5.0 Software is reliable and easy to use. Mobile app should allow for portrait mode. A darker CSS should be available for long term use of software. Also, the connection ability to other apps like my own CRM should be readily available. In this modern IT age, automatic connectivity between different applications is a must. To start with, the Customer/Vendor page should have separate pages: one for customer and one for vendor so that Ecount could connect easily with CRM applications where customer is handled separately from vendor. Regards Pros clarity and easy of use, reliability Cons CRM is raw, needs more functionality for real time chats between staff members, projects needs more elaborate functionality Review Source JR Jesse R. Director of Operations Used the software for: 6-12 months ### "Director of Operations" June 22, 2016 5.0 Ecount was a bit challenging to learn. Lots of features, most we haven't even gotten too yet. HOWEVER, if it was not for our rep helping us every step of the way and the EcountERP team being so available for our questions and concerns we would of given up long ago. Thank you guys so much. Pros It's simple. IT has features that we say, "oh I wish we could do that" and our rep shows us that, "yup, ecount does that!" Accessability to assistance and help center. You guys are ahead of us everytime Cons When running a inventory report, there is not "back" button feature. You have to restart entirely. Review Source FC Felipe C. CEO Wholesale Used the software for: Less than 6 months ### "It has Everything you need. " March 4, 2019 4.0 I really like that we can modify the templates in the sales module to our needs. It is a very simple coding that anyone can do on their own once they learn how the system works. Pros The modules all interact with each other, you don't have to input something in one module and then re-enter it in another. Once you learn how the program works it is very easy to modify any of the templates in those modules to make it easy to use. The customer support is great as well. Cons This program has several steps, in my opinion, unnecessary steps to get from quote to final invoice in the sales module. If anything I would change the amount of steps needed to be able to invoice and ship. Review Source LM Loreto M. Inventory Analyst Retail Used the software for: 6-12 months ### "Every Inventory Counts!!!" February 14, 2018 5.0 Pros ECOUNT System helps us to manage our inventories, we can see the the stocks in warehouse, production and in different stores nationwide. We also like its customized feature of having inventory and sales report based on our requirements. Cons The only constraints that we can think of are a.) we have to send invoices one at a time b.) Not compatible to some barcode printers Review Source RS RENNY S. GENERAL MANAGER Civil Engineering Used the software for: 6-12 months ### "GOOD FOR THE COST!" March 13, 2020 5.0 Overall we've had a GREAT experience with this Software. Pros PRICE. CUSTOMER SERVICE IS EXCELLENT! EASE OF USE. Cons LIMITED. SOMETIMES THEY CHANGE SOMETHING WITHOUT TELLING ME FIRST. Reason for choosing ECOUNT price Review Source MD Monica D. Used the software for: ### "Great Customer Service!" September 13, 2016 5.0 I was going doing some research into the different ERP and it was hard to find one that adapt to our tax regulations, but Ecount has it! It doesn´t matter what you want to do, Ecount finds the way to ease your problem. Actually, is not the program but the CUSTOMER SERVICE that they have. They are super polite, nice and willing to help. Pros It adapts to all your needs, have a lot of different functionalities. The customer services is the best and their support! Review Source AA Alberto A. Used the software for: ### "Ecount ERP the best ERP!" March 30, 2017 4.0 Easy to use, great customer support, very functional, very good price. The setup was really easy to do and the end user interface is very simple to use. Use it!! you will not regret. Review Source JAR Jade Anthony R. Owner Consumer Goods Used the software for: I used a free trial ### "ECOUNT INVENTORY SOFTWARE" January 1, 2025 4.0 Pros The interface of the website and free trial of ECOUNT. Cons A little bit pricey for a business start up. Review Source KW Kate W. Admin Logistics and Supply Chain Used the software for: 1-2 years ### "Review on ECOUNT" December 12, 2017 3.0 If ECOUNT continually improves its functionality and eliminates things where customers find painful to use, it would be great. It is overall easy to use and the price is awesome. Users of Cloud ERP are growing, and if the company polishes here and there of this product, it'll earn popularity and will grow in the market. Pros 1\. Once grasp, it is easy to use 2. Easy to change - for mistakes, for revised line items (our customers occasionally change their purchasing quantities and items, etc) and it is easy to update these changes. 3. Easy to update A/R payments received Cons 1\. For most reporting, customization is very limited/ impossible to create what I needed because there are only few options given - e. g. shipped date, customers' PO# and our invoice# are crucial when I create a monthly A/R statement by each customers. 2. When a customer receives an invoice, he/she must confirm to that email to open it - this is the one of the most wired settings I've seen. Many customers have responded that there is no attached invoice. I have to explain every customers how to open the invoice - it doesn't save time or bring any convenience. The words "Confirm Received Document" doesn't work because customers don't see any attached doc or received any, so they don't want to confirm. This means, they don't have the invoice and I have to send in later date again. It should be more like, click here if you want to open the invoice or just visually show the attached invoice. Then, they'll do the rest. 3. Sending invoices only one at a time instead of sending them all at once. Review Source DR Daniel R. IT Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Best value for Money for ERP for small and midsize companies" March 27, 2017 4.0 It is from my long experience, the best ERP one can expect for just a single monthly payment of $$ USD We use it for our company in China and it is a breeze. Multilingual, security, 24/7 access, usable even with low internet speed. Of course features & functionality might not match the top ERP around, but the cost difference is so huge, that you quickly learn to optimize the use of Ecount ERP. Online support via skype or the phone works well. And it is FREE! For difficult cases, they will escalate to right person. This did concern for us, tax settings for China book keeping, or use of advanced features. You will need a consultant for installation if you are not familiar with ERP since Ecount ERP will not charge you with 50 to 100 days for installation as other top ERP proposed to us. If you consider as your first ERP or moving from existing ERP, Ecount should do the job. To improve: In project management, templates are missing. Therefore we do not use it CRM features are poor, we do not use it either. Pros Value for money. It does the job for a manufacturing company based in China with advanced assembly BOM. Available even with low internet speed. Cons Project management and CRM features are poor. But it is not the most important for an ERP Review Source JY John Y. President Retail Used the software for: 2+ years ### "EcountERP is our choice after years of searching of ERP services" March 29, 2017 5.0 As a eCommerce company with about 40 staffs, we have used other ERP or accounting softwares, including different Quickbooks desktop and online versions. We are now happy with EcountERP after 3 years. EcountERP is still evolving and more features are added from time to time. We just hope we can learn fast and catch up with the new features, especially the API feature they just introduced recently. I recommend EcountERP. I think you won't regret in spending the time to try it out Pros 1\. Fast Speed. It is way faster than Quickbooks Online version, especially for multinational access. 2. Customization. The tons of customization possibility gives you lots of flexibility. 3. Affordability. They do not charge per user base. It is a huge saving for a small company. Cons 1\. They are not 100% compatible with bar code printer. 2. Hope they can have those most popular report pre-configured. Review Source RW Robert W. CEO Automotive Used the software for: 1-2 years ### "Great affordable system with minor flaws" February 26, 2019 4.0 Overall it has been a great software. The learning curve is steep and it will take you a while to get up and running​. When there is no data in the system, it's a bit difficult just like any other software. However, the customer support is great and they offer FREE consultations. With other companies,​ you would have to pay a lot. Pros First and foremost is the ​cost! This system beats out all other ones in the USA. It does what you need it to do. If you are in production, inventory control and manufacturing this is an invaluable tool. Cons The accounting end is a bit lackluster and to our disappointment​, they have recently removed the "Reconcile" button which renders the software useless. We had to resort back to Quickbooks, which is a shame. This program has such high potential. Review Source VR Verified Reviewer Accountant Financial Services Used the software for: 6-12 months ### "Ecount NU" August 8, 2022 5.0 Pros As an accountant, I can say that this software is one of the few software that I can recommend. It is really easy to understand and learn. Cons Since I use the software at a basic level, all the features I am looking for are available. I didn't see a downside. Review Source EUS Emre Utku S. Software Engineer Computer Software Used the software for: 1-2 years ### "ECOUNT helps development of customizable financial reports" August 1, 2022 5.0 Pros ECOUNT makes it quite easy to develop gihly advance financial reports. Cons That would be quite useful if ECOUNT's customer support could solve the cases in shorter time periods. Review Source SPY Sang Pil Y. President Automotive Used the software for: 2+ years ### "Expensive" March 9, 2020 4.0 It is Ok program but monthly fee is expensive Pros Modification is available and can access any time. Cons Price is a bit expensive. Discount must be applied to long term user. A lot of error in printing -> mentioned many times but no reaction Reason for choosing ECOUNT No initial setup cost Review Source JW John W. CFO Apparel & Fashion Used the software for: 6-12 months ### "Best Online ERP Deal" April 4, 2017 5.0 A truly functional online ERP at an incredibly low cost. Too many apps that claim to be ERP, but lack the integrated functionality and end-to-end revenue & cost tracking. Customer support is exceptional. Pros The level of integration. This is a true ERP with the data and logic flow to get end-to-end cost tracking and tie that back to the revenue. Ability to use sales and forecast order to schedule demand, material requirements, capacity, through put and productivity. Cons Native format of menus takes getting used to. Setting up user menu preferences overcomes this. User menus can be set in a work flow style. There is a lot of sophistication behind the entry menus. Definitely want to get (1) customer support to understand full potential, and (2) read online documentation. Review Source JS Joseph S. CO-Founder Cosmetics Used the software for: Less than 6 months ### "My experience with Ecount" March 17, 2020 4.0 Overall, I find it is a great deal. The technical support is very good. Pros It is basic enough for a small company to use Cons It does not connect with other providers such as Amazon/Shopify/Ebay/PayPal/Bank Institute etc.. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/)[ERPNext](https://www.capterra.com/p/164441/ERPNext/)[iDempiere](https://www.capterra.com/p/176654/iDempiere/) Reason for choosing ECOUNT Idempiere cost too much to implement. the other two have an inflated cost and bad customer support while lacking in features. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) It did not have the feature I needed to run my business and it was expensive Review Source AA Amar A. President Luxury Goods & Jewelry Used the software for: 1-2 years ### "Great software but less user friendly. " March 27, 2017 5.0 Very nice software great value for money. But less user friendly. Need a lot of computer knowledge and skill to operate it. Pros Complete business solution. Cons Less user friendly. Review Source SM Steve M. Owner Computer Software Used the software for: 6-12 months ### "Great system for SMB" April 3, 2017 5.0 Great TCO and good imvestment for a smb business with no book keeping tool. Much better have it if you are a pos bases shop such as a laundry shop or pizza restaurants. Try free month trial. Pros Value for money and TCO over the usage. Cons Better to maintain data consistency Review Source DR Dale R. VP Business Development Construction Used the software for: Less than 6 months ### "Ecount Inventory " February 8, 2018 4.0 Great product Pros After storming the web for an inexpensive inventory management software that was robust enough for our needs we found Ecount. It’s one of the only web based softwares I found that didn’t nickel and dime for users or additional services. Customer support was great in teaching how to get the software setup for our needs. Cons The only con I can really think of, is they should have an offline version for one time purchase. That would really set them apart. Review Source Similar Products Featured