--- title: "JDisc Discovery Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is JDisc Discovery the right IT Asset Management solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/130077/JDisc-Discovery/reviews/" page_type: "reviews" language: "en" --- JDisc Discovery 4.8 (29) [View alternatives](https://www.capterra.com/p/130077/JDisc-Discovery/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of JDisc Discovery Ease of use 4.4 Customer Service 5.0 ## Pros and Cons in Reviews Tautvydas G Product mangerInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years. “We chose JDisc as an discovery tool, because it is agentless, it has "native integration" with our CMDB system and really extensive device and software recognition database and discovery protocols available.“ April 7, 2022 Tautvydas G Product mangerInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years. “Notable features like PAM/password manager integrations adds up to the security and usability of the product.“ April 7, 2022 Ruben Z Infrastructure ArchitectPackaging and Containers, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “The user interface is well designed, intuitive and very responsive.“ December 2, 2020 ## Showing most helpful reviews Showing 1-25 of 29 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tasos K. Owner Marketing and Advertising Used the software for: 6-12 months ### "Reliable and Powerful IT Asset Discovery with Outstanding Support" July 2, 2026 5.0 JDisc Discovery has become an important part of our IT infrastructure management toolkit. It helps us deliver better visibility and more reliable asset information to our customers while saving significant time on manual inventory tasks. We would confidently recommend it to organizations looking for a professional and dependable IT discovery and asset management solution. Pros Our team at ITPlus NEXT Gen Solutions has had a very positive experience using JDisc Discovery for IT asset management and network inventory. The solution provides excellent visibility into our customers' IT environments through fast, agentless discovery, making it much easier to maintain accurate documentation and identify hardware and software assets. Fast and reliable agentless network discovery. Accurate hardware and software inventory. Excellent reporting and export options. Helpful integrations with ITSM and CMDB platforms. Outstanding customer support and continuous product improvements. Cons The initial configuration requires a good understanding of network credentials and discovery methods to achieve the best results. Some advanced reporting and customization features have a learning curve, but once configured, the platform is very efficient. Review Source Tautvydas G. Product manger Information Technology and Services Used the software for: 1-2 years ### "Very good product for afordable price." April 7, 2022 5.0 We use a JDisc discovery for (now mostly infrastructure) asset tracking at our clients premises. And we have over 30 installations and counting. Pros We chose JDisc as an discovery tool, because it is agentless, it has "native integration" with our CMDB system and really extensive device and software recognition database and discovery protocols available. All that for a really good price. We use their "Networking add-on" to have a "big-picture" on our network topologies. Notable features like PAM/password manager integrations adds up to the security and usability of the product. It has custom reporting and even Custom discovery scripts if You need it. The support is supper responsive and with deep knowledge in the field, new "unknown" devices could be added just "on request". All that is needed for this task is already in the app. "Builds" are coming on a weekly intervals adding support for new features and new devices . Cons The biggest drawback is kind of clumsy install and update process of software. As it uses .NET libraries to be able to provide Windows device discovery it is Windows "Server and Client" architecture software. So for those already used to "git pull" it will be nightmare. Install/config through installer takes up to 30 min depending on "hardware" and even minor build update is actually full reinstall of application. Don't expect to be on a "latest" build if You have more than 1 installation. Alternatives considered [Lansweeper](https://www.capterra.com/p/126334/Lansweeper/)[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/) Reason for choosing JDisc Discovery Rich features at affordable price. Specific function. Switched from [Device42](https://www.capterra.com/p/144214/Device42/) Price mainly. Review Source RK Ralf K. IT-Beauftragter Government Relations Used the software for: 6-12 months ### "Discover the Undiscovered" December 7, 2020 4.0 At the end of the day JDISC is a real time-saver and watchguard over your networks changes in structure and configuration. I stopped looking at workplace systems. JDISC is just a few mouseclicks away. Pros Stumbling into a unknown and not well documented Network, Jdisc provided me with a fast and nearly complete overall view in hours. But that's only the first step. We use JDISC now to keep track of asset and network changes directly into i-doit CMDB. Beside frequently updates bringing not only bug-fixes but also a lot of support for many common and exotic hard- and software, the outstanding Support has to be mentioned. Cons Frequently Updates soon become a challenge, since updates have to be applicationlied manualy; sorry nno in-application-updates. Also I would like to see a linux-based edition. Review Source JW Jim W. IT-Administrator Hospital & Health Care Used the software for: 2+ years ### "Happy since 5 years" July 2, 2026 5.0 Pros Our IT-Asset documentation reached a whole new level thanks to JDisc. Their API allows our CMDB i-doit to import the assets. Without JDisc we couldnt keep that level of detail. Their development is on very high Quality compared to several other Softwares we work with - I dont remember even one critical bug that affected us. Quick problem solving, quick updates. I love the feature to automaticly save reports as csv or xlsx on fileshare (e.g. daily). Cons Nothing important to dislike. Ofc a bit confusing that there is a windows client and a web client, but sometime youll get used to know what todo where. Also the development of the web client is pretty far. Review Source NM Niels M. CSO Information Technology and Services Used the software for: 2+ years ### "JDisc - Best discovery in data center" July 2, 2026 5.0 JDisc is a great product to discover our infrastructure. \[sensitive content hidden\] and his team doing a great job, which should be an example for other software vendors. Pros Best Servicedesk ever! Product meets our way of thinking IT completely. With JDisc we are able to have an actual look in our infrastructure and also some nice goodies, which are more than only discovery data. Cons Changing from Windows Client to WebUI came a bit lately. The update process could be easier, but I understand that the actual way is a very stable solution. Review Source SH Stefan H. Enterprise Architecture Manager Banking Used the software for: 2+ years ### "Very good Discovery-Tool" October 15, 2025 5.0 Very reliable discovery tool for over 4 years now. Good Web-GUI, good descovery. Many setting options! Pros Discovers AWS very good! EKS, EC2, RDS, S3 Very stable. We discover every day about 1200 Windows-Clients and 300 Server. Cons Some Admin-Task are only availivle with Windows-Client. 100% Web-GUI for clients would be better. Review Source SB Stephan B. IT-Administrator Government Relations Used the software for: 2+ years ### "Best network discovery i know" January 28, 2025 5.0 Pros JDisc shows me information about the hardware and software easily and quickly. Thanks to the relational database, I can easily see, for example, which software is installed on which computers. Cons Sometimes the menus are confusing and the operation is not consistent. Review Source VR Verified Reviewer Infrastructure Architect Packaging and Containers Used the software for: 1-2 years ### "Environment discovery in perfect price/value relationship" December 2, 2020 5.0 Pros The user interface is well designed, intuitive and very responsive. Data that has been gathered is in good shape and correct. Custom reports allow to export any information based on a rich criteria builder. Advanced users can query the underlying database directly as the database schema is available if wanted. A GraphQL API offers a possibility to query data like other REST APIs. The software is continuously updated and brings beside of new features, minor fixes also more patterns for device identification. Users can request new features and questions are answered quickly. Cons The web-interface is under development. However, the implementation started not long time ago and is proceeding weekly :-) Reason for choosing JDisc Discovery JDisc has a perfect price/value relationship! Review Source VR Verified Reviewer Senior IT Systems Engineer Management Consulting Used the software for: 6-12 months ### "Great tools to improve your infrastructure or purchasing needs!" December 13, 2018 5.0 It's a great tool with a lot of features. You can use ist with a lot of other tools. Pros The network dependency addon which maps automatically the network with his structure. It increases our amount of documentary work over 60 %. Same on asset side. Cons The Software ist very smart, with a Little Training easy to use. Has a lot of possible usecases combined with a cmdb tool. Our main tool to get a nearly automated overview over our infrastructure. Review Source VR Verified Reviewer Owner kbquadrat, Konrad Buck KommunikationsBeratung Media Production Used the software for: 2+ years ### "Discovery? JDisc!" November 27, 2018 5.0 Nice Software, nice People, nice co-customers. High volumes of items get a little expensive, so think before discover! Pros It crawls EVERYthing. You get a lot of item-info, but you´ll have to manage that, best before you start discovery - and in line with a CMDB-CMP! Cons It crawls EVERYthing. You get a lot of item-info, but you´ll have to manage that, best before you start discovery - and in line with a CMDB-CMP! Review Source TD Thomas D. Director IT Financial Services Used the software for: 2+ years ### "Straightforward the best tool to get an inventory quickly " May 13, 2024 5.0 Sophisticated tool that gives you a very detailed output about your environment including all your open ports on the network, a list of pending updates, all your Exchange Mailboxes with features enabled and size all in one click Pros Best customer support ever. Had unidentified devices on the network, simply did send a SNMP Walk to the support and the devices were detected correctly in the next release A WEEK LATER !! Yes they do releases every week ! They are always open for suggestions Cons Really nothing to complain about as the product is evolving fast and all needed functions are included Reason for choosing JDisc Discovery We did integrate JDISC with I-doit to geed info into CMDB Review Source BF Bernhard F. Technischer Leiter Information Technology and Services Used the software for: 2+ years ### "JDisc Review" July 4, 2023 5.0 Extremly helpful for analysing your infrastructure Pros Easy to install and administrate. You have a quick return on invest.The collected data is very helpful for other tools and you can quickly analyse for example JAVA-Installations or worst of all Log4J-Issues. Cons There are no Cons for us.We are waiting of finishing the new Webinterface. Review Source CH Christoph H. Senior Systems Engineer Marketing and Advertising Used the software for: 2+ years ### "Best network discovery tool" June 4, 2024 5.0 Pros Excellent detection of all hardware and software in our network. It finds nearly everything. And those really unusual pieces of hardware are quickly added by the software developers. It's a quality that you rarely see these days in commercial products. Cons It only runs on Windows which is rather unusual in our environment. We favor Linux/Ubuntu/Mint. Review Source PB Philippe B. Administrator Machinery Used the software for: 2+ years ### "Fast Reporting and Inventory Tool" September 8, 2021 5.0 Pros \-The support reacts extremly fast -Probelms are solved in the next coming releases -Ideas are also implementet in near future releases Cons Sometimes we faced problems with the update to a new Version Review Source SS Stefan S. Configuration Manager Airlines/Aviation Used the software for: 2+ years ### "Best discovery tool have have used so far" November 27, 2018 5.0 We use JDisc for internal IT as well as on-premise customer systems. Our customers are always delighted when they receive such detailed and up-to-date information about their systems from us! Pros For us, JDisc is the best tool for capturing HW and SW data across a sheer endless number of IT devices. It works extremely fast and reliable. In particular, the customer support is outstanding, you get help at any time, new devices are taken over in no time by the JDisc team into the tool. Cons The user interface could be a bit fancier ... Review Source Dominik M. Senior IT Systems Engineer Management Consulting Used the software for: 6-12 months ### "Top product for filling CMDB" August 8, 2019 5.0 We has to fill a cmdb with our IT infratructure items. And we want to get automatically new devices into it. This tool saves nearly 1,5 personal ressource for mantaining the cmdb. Pros The software fill automated the cmdb. That saves a lot of time and ressources in the IT department to document the Infrastructure. Cons Never seen a so good and fast support! Bug or nessesarry changes will be applied into application within 2 Weeks. Reason for choosing JDisc Discovery Price Performance Ratio & recommendation of our consuting partner. Read about it in some IT Magazines. Review Source CW Christoph W. senior account manager Information Technology and Services Used the software for: 2+ years ### "Excellent integration, full functionality, requires customization" October 26, 2016 5.0 We use JDisc to collect data on all the devices attached to our customers network. This information is stored in the JDisc database and easily made available to other applications, such as i-doit (part of our ITSM-Stack). Which we use to manage our clients IT infratsructure. JDisc collects information on nearly everthing, including software, installed components and their connections, provided you set it up right. One feature i´d like to mention is "Agentenlos". Which let you do everything from JDisc without installing anything on the systems themselves. The only drawback is the time you need to configure it and the mistakes you can make. The support is great though and will help you get it right. Enhancements and bugfixes are coming very quickly. Pros I like JDisc Discovery because it gets very detailed information from tons of devices in a very short timeframe. Cons You need to configure it right. Review Source PP Pratik P. ITAM Systems Engineer Information Technology and Services Used the software for: 2+ years ### "Great discovery tool" October 4, 2019 5.0 Pros Discovery of all devices on network. Picked up unknown devices on network very well. Cons No web UI. The discovery tool helps with customer whom have no tools in place in their environment. Review Source JM Jochen M. Product Manager Information Technology and Services Used the software for: 2+ years ### "Now it is already 11 years that we work together " December 15, 2021 5.0 we have been working together for 11 years now. It is very constructive, innovative and always at eye level. Pros Reliability, easy to install, high depth of information. Very good and competent exchange with colleagues from JDISC. Adheres to agreements. Simply a good partnership Cons I can't think of anything, except that the web frontend is not ready yet ;) Review Source NF Neil F. Global Director of ITAM Services Information Technology and Services Used the software for: 2+ years ### "Great Product" October 3, 2019 5.0 Pros JDisc gets really good, accurate and reliable data; generally beyond what I have seen in other tools. Cons I'd like to see a metering/usage functionality in the longer term Review Source HB Horst B. Used the software for: 2+ years ### "JDisc was the right decision" July 15, 2016 5.0 Using JDisc as the central network inventory tool was the best decision we made. Why? JDisc is very scaleable, fast and stable. Use it for small or very big sites between 50 or 1000 and more devices. JDisc is organized in modules. We are able to get excatly what we want. There is no need to customize JDisc for retrieving information, we do not need at a certail stage. But we have the posibility to. The features provided by JDisc allows us to fullfill a lot of requests, which are beyond the functionality of a network inventory tool. JDisc results can easily be be used by all providors of our customers. So it is an independent data collection. JDisc provides an interface to integrate function and resultis in other software products. At least .. fair pricing and a flexible, well skilled and fast support team made it easy to run JDisc. Review Source BS Bastian S. Administrator Information Technology and Services Used the software for: 2+ years ### "Basis for a consistent cmdb" December 3, 2018 4.0 Pros JDisc works agentless and scans entire network areas including snmp devices. Thus almost all devices can be found. Filters are a good way to inventory only those devices that are needed. Support adds unknown SNMP devices within weeks when providing snmp-walks. With the available API and reports, JDisc fills a Configuration Management Database very well. Cons One downside is the (legitimate) need to save passwords in order to use JDisc to its full extent and therefore the need to harden the operating system. Agentless can be a disadvantage if there are many "unwanted" devices in the network. Review Source PP Pierre P. CIO Entertainment Used the software for: 2+ years ### "Simply inventory" October 7, 2019 4.0 Pros JDisc is very simple and limited to what it should do. Many manufacturers also try to cover many other areas and then you easily lose the track. The support of JDisc is very good and fast. Cons Devices that have been recorded should perhaps be slightly more customizable Review Source RM Reinhold M. Dipl. Inf (FH) Telecommunications Used the software for: 2+ years ### "Our choice for a network inventory tool " July 15, 2016 4.0 We evaluate JDisc as a network inventory tool for one of our customers. Our experience shows that JDisc provides a lot of information for a wide range of professional devices and operating systems. It is easy to install and use. Fast scanns and a very high rate of discovered devices speed up the process of data collection. JDisc provides the data collection for other tools for us and is stable and reliable. We use it now in our own environment without any problems and it is our first choice for customer request. I would call the support for this tool as "best practice". Review Source KS Kevin S. Owner Computer Networking Used the software for: Less than 6 months ### "Excellent Software! " March 20, 2017 4.0 We have over 200 devices and have several LANs and VPN connections that made our situation far from a small basic network. Jdisc Discovery was able to discover all the the connections. Because we had so many types of connections, discovery required some special settings to allow it to see all LANs connected from our VPN. Customer support was there and understood our needs. Once we had reporting setup for our needs, we were able to find out absolutely everything we needed to know about our WAN, VPN and local computers. I am looking forward to trying the other modules. Thanks Jdisc! Pros VERY easy to install and get basic network information. Looking forward to using the network mapping. Reporting portion is very granular and was able to find everything we were looking for. We don't have a simple network but Customer Support was very personal and best of all very helpful. Cons We don't have any time constraints and would not consider the small problems we had with setup an emergency by any means. Customer Supports diagnosis and fix of our issue was correct and fixed the first try. That being said customer support I believe was out of Germany so there was a time lag getting replies to the USA. Because they answered as quickly as they could, I am sure if they had 24 hour support, I would not have anything negative to say about this software. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.