# Mailjet Pricing 2026 | Capterra

> Learn more about Mailjet pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/130105/Mailjet/pricing

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# Pricing for Mailjet

[4.2 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

Write a Review!

## [Mailjet](https://www.capterra.com/p/130105/Mailjet/) has **4** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** No

### Starter

$9

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Starter plan includes:

-   2,000 contacts
-   Brand Kit
-   Online Customer Support
-   1 Sub-Account

### Essential

$17

**Pricing Model:** Other

**Payment Frequency:** Per Month

Essential plan includes:

-   1 Sub-Account
-   50 Email Previews Per Month
-   Advanced Email Editor
-   Apis
-   Basic Statistics

### Premium

$27

**Pricing Model:** Other

**Payment Frequency:** Per Month

Premium plan includes:

-   1000 Email Address Verifications
-   100 Email Previews Per Month
-   10 Sub-Account
-   1 Dedicated IP
-   A/B Testing

### Custom

Custom quote available

Custom plan includes:

-   1000 Email Address Verifications
-   100 Email Previews Per Month
-   10 Sub-Account
-   1 Dedicated IP
-   24/7/365 Support

## Popular alternatives to [Mailjet](https://www.capterra.com/p/130105/Mailjet/)

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[View all alternatives](https://www.capterra.com/p/130105/Mailjet/alternatives/)

## What do others say about [Mailjet](https://www.capterra.com/p/130105/Mailjet/) pricing?

Value For Money[4.2(455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

Pros

Cons

[Read All 455 Reviews](https://www.capterra.com/p/130105/Mailjet/reviews/)

Read Full Reviews Below

Eduardo V.

Market Research Manager

Financial Services, 1,001-5,000 employees

Used the software for: Less than 6 months

**

Overall Rating

1.0

**

Ease of Use

5.0

Customer Service

1.0

Features

4.0

Value for Money

1.0

Reviewer Source

Source: Capterra

June 23, 2026

"Extremely frustrating compliance process and sending limits for legitimate business use"

**Pros:** their pricing is based on the monthly amount of emails sent, rather than the size of the subscribers list.

**Cons:** \*\*Title: Extremely frustrating compliance process and sending limits for legitimate business use\*\* We started using Mailjet for legitimate customer satisfaction surveys sent to active clients of our company. We are not using purchased lists, scraped contacts, or unsolicited third-party marketing campaigns. Despite providing multiple explanations about our business model, customer relationship, data collection process, legal basis, and campaign metrics, Mailjet kept applying restrictive sending limits and repeatedly asked for increasingly specific documentation, including individual proof of consent for specific contacts. Our campaigns had 0% spam complaints and a very low unsubscribe rate, which clearly shows that recipients were not treating our emails as abusive or unsolicited. The main issue was bounce rate, which can naturally happen when working with a large customer database where some customers manually provide emails, occasionally with typos or outdated addresses. Instead of helping us solve the deliverability issue in a practical way, the process became exhausting and bureaucratic. Their support responses felt like a never-ending compliance loop, with repeated requests that are not always realistic for large companies with hundreds of thousands of active customers. If you are a company planning to use Mailjet for high-volume customer communications, especially if your contacts come from an existing contractual customer relationship rather than a simple newsletter checkbox, be very careful. You may face account restrictions, sending limits, long review processes, and repeated requests for documentation before being able to use the platform normally. In our experience, Mailjet was not a good fit for enterprise-level customer communication where contacts are collected through real business processes, contracts, customer service interactions, and onboarding workflows. I would strongly recommend evaluating other providers before committing operationally to Mailjet.

**Alternatives Considered:** [Brevo](https://www.capterra.com/p/132996/brevo/)

**Reasons for Choosing Mailjet:** Basically, they have better pricing plans.

**Switched From:** [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)

**Reasons for Switching to Mailjet:** I needed to improve my emails deliverability.

Eduardo V.

Market Research Manager

Financial Services, 1,001-5,000 employees

Used the software for: Less than 6 months

**

Overall Rating

1.0

**

Ease of Use

5.0

Customer Service

1.0

Features

4.0

Value for Money

1.0

Reviewer Source

Source: Capterra

June 23, 2026

"Extremely frustrating compliance process and sending limits for legitimate business use"

**Pros:** their pricing is based on the monthly amount of emails sent, rather than the size of the subscribers list.

**Cons:** \*\*Title: Extremely frustrating compliance process and sending limits for legitimate business use\*\* We started using Mailjet for legitimate customer satisfaction surveys sent to active clients of our company. We are not using purchased lists, scraped contacts, or unsolicited third-party marketing campaigns. Despite providing multiple explanations about our business model, customer relationship, data collection process, legal basis, and campaign metrics, Mailjet kept applying restrictive sending limits and repeatedly asked for increasingly specific documentation, including individual proof of consent for specific contacts. Our campaigns had 0% spam complaints and a very low unsubscribe rate, which clearly shows that recipients were not treating our emails as abusive or unsolicited. The main issue was bounce rate, which can naturally happen when working with a large customer database where some customers manually provide emails, occasionally with typos or outdated addresses. Instead of helping us solve the deliverability issue in a practical way, the process became exhausting and bureaucratic. Their support responses felt like a never-ending compliance loop, with repeated requests that are not always realistic for large companies with hundreds of thousands of active customers. If you are a company planning to use Mailjet for high-volume customer communications, especially if your contacts come from an existing contractual customer relationship rather than a simple newsletter checkbox, be very careful. You may face account restrictions, sending limits, long review processes, and repeated requests for documentation before being able to use the platform normally. In our experience, Mailjet was not a good fit for enterprise-level customer communication where contacts are collected through real business processes, contracts, customer service interactions, and onboarding workflows. I would strongly recommend evaluating other providers before committing operationally to Mailjet.

**Alternatives Considered:** [Brevo](https://www.capterra.com/p/132996/brevo/)

**Reasons for Choosing Mailjet:** Basically, they have better pricing plans.

**Switched From:** [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)

**Reasons for Switching to Mailjet:** I needed to improve my emails deliverability.

[Read All 455 Reviews](https://www.capterra.com/p/130105/Mailjet/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

It's not just you-budgeting for business software is complicated. We're here to break it down.

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