# Page 10 | Mailjet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Mailjet the right Email Marketing solution for you? Explore 451 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130105/Mailjet/reviews

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Mailjet

4.2 (451)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 24th, 2026

# Page 10 - Reviews of Mailjet

## Showing most helpful reviews

Showing 226-250 of 451 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mark P.  
  
  
Used the software for: 2+ years

### "null"

November 16, 2016

5.0

Review Source

SV

Sascha V.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Mailjet"

January 23, 2019

5.0

Very good

Pros

Nice company to do business with Very good and fast service.

Cons

If you have payment issues, there system automatics downgrade without any warning. So the next time, your discounts are gone.

Review Source

VR

Verified Reviewer  
CEO  
Market Research  
Used the software for: 2+ years

### "Happy customer"

December 5, 2019

5.0

Pros

The outstanding reputation of their mail servers, which helps very much in keeping spam near zero.

Cons

Somethimes our account was blocked for a little time, but only to verify that we were fully compliant, so it is not a real dislike, its part of using a very professional service quality-oriented.

Reason for choosing Mailjet

Lots of features and value for money

Review Source

VR

Verified Reviewer  
CEO  
  
Used the software for: 6-12 months

### "We use it regularly and it works like a charm"

May 21, 2018

4.0

GDPR info

Pros

Good analytics, particularly the bounced and blocked email addresses. It would be great to get suggestions on how to correct these errors

Cons

Download of info does not always work. I would appreciate extra information about why certain things don't work

Review Source

ML

Marco L.  
Direttore Bar  
Food & Beverages  
Used the software for: 6-12 months

### "Provare per credere"

September 22, 2023

5.0

Pros

Adoro Mailjet, consente agilmente di creare campagne mail marketing molto efficaci

Cons

Alcune funzionalità che ho trovato su competitors qui sono assenti

Review Source

VR

Verified Reviewer  
Web Solution Architect  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy and affordable mail server"

March 12, 2019

5.0

Pros

Easy plug into existing SMTP services and extensive API.

Cons

Would like more detailed reporting features.

Review Source

Elyes C.  
Application security engineer  
Information Services  
Used the software for: 1-2 years

### "Mailjt Review"

June 12, 2021

5.0

I would recommend mailjet for any user who want to manage and integrate a mailing system.

Pros

One of the key values of mailjet is that you can manage multi domains and integrate your mailing system in multi systems.

Cons

the synchronization of the sent email, in the sent email list sometimes could take bit longer than expected to show up the outgoing emails.

Review Source

VR

Verified Reviewer  
Office Administrator/Education Coordinator/Graphic Designer  
Real Estate  
Used the software for: 6-12 months

### "Best way to send mass emails that look good"

July 25, 2019

5.0

Pros

Has the best templates out there and you can customize so much. Easy to upload your contacts. Better than all competitors.

Cons

Getting to your templates can be annoying. When creating a template it often times stops working and you have to reset the page.

Review Source

Girija V.  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "MailJet"

October 3, 2018

3.0

We are trying to send newsletters which are purely educational and with learning information.

Pros

Its integration with Google App Engine and ease of use

Cons

No updates regarding the status of the account wrt increasing the 10msgs per hour as we have been only in testing phase.

Review Source

Amaì A.  
  
  
Used the software for: Less than 6 months

### "A very good provider"

February 5, 2017

4.0

A very fast and reliable service. Quite user-friendly and in the same time very professional. All the e-mails sent arrive without any problem. A real option to consider, if your very business is based, at least in part, on sending e-mails.

Pros

Professional, user friendly, reliable.

Cons

Nothing, at least for now.

Review Source

KK

Kurt K.  
Director of Application Development  
Insurance  
Used the software for: 2+ years

### "Any issue we've had was solved quickly. It's a reliable and efficient service."

December 4, 2017

5.0

Pros

Mailjet is extremely easy to use. With it I can track emails sent and usage. Each time I have had an issue, customer support was able to resolve it within 24 hours.

Review Source

Sergiy S.  
Business Development Manager  
Computer Software  
Used the software for: 2+ years

### "A powerful tool after you have mastered it"

May 1, 2017

5.0

Pros

User-friendly interface. Possibility to use my own templates. Check how the message appears on the screen of your mobile device.

Cons

Slightly complex workflow to create and send the first letters (It takes time to learn the tool to use its power), Limited number of reports,

Review Source

Shawn G.  
CEO  
Entertainment  
Used the software for: 1-2 years

### "Has a lot of great built in functionality"

October 25, 2017

4.0

Pros

there really is a lot of great built in widgets and functionality and management, which makes it much easier to use than a lot of competition.

Cons

response from support is fairly slow and some things are still unresolved after over a year. Some functionality is obtuse, like a mail widget, it wasn't at all obvious how to get to the list of emails, I'd click on 'edit' and it wasn't there, I had to click on the list name.

Review Source

AV

Aravind V.  
Community Manager  
Market Research  
Used the software for: 6-12 months

### "New Mailjet user"

September 18, 2019

5.0

I use this service provider majorly for email deliverability and Mailjet serves my purpose.

Pros

\- The email deliverability is very good. There is less chance for the emails to land in spam folders. - The UI is smooth and doesn't need much help when configuring your first email.

Cons

\- As a first time user, there is a cap on the number of emails I can send. It is very unclear on when they remove the cap even after providing all the needed details.

Review Source

YR

YOAN R.  
Communication manager  
  
Used the software for: 1-2 years

### "I'm using Mailjet to send newsletters once a week, to more than 15 000 receivers per month. "

October 25, 2017

4.0

Pros

Mailjet provides a lot of interessant statistics. It gives us an overview of how our messages are treated.

Cons

Mailjet should warn us when some services are suddenly blocked... Even if it's caused by our credit card payment. How can I notice that there is something wrong if I don't get any warning ?

Review Source

ŁC

Łukasz C.  
Software Engineer  
Program Development  
Used the software for: 6-12 months

### "Great DX and easy to start"

February 23, 2019

5.0

As a developer, it was a pleasure to work with Mailjet. Moreover, I have never had to contact support for help. However, this may mean that either this platform is awesome, or I haven't used it enough.

Pros

I'm a software engineer and I have used Mailjet just as a connector for transactional mailing. It was super easy to find the appropriate configuration reference and add it to the project. What is more, documentation of proper domain configuration was written this way, that I was able to configure everything without a good background in terms of servers configuration.

Cons

Domain verification didn't work for at first, but just after a few minutes.

Review Source

RS

Rabemananjara S.  
Communication officer  
Arts and Crafts  
Used the software for: 1-2 years

### "Sen emails with Mailjet"

March 5, 2024

5.0

Pros

The software is easy to use, it's easy to manage contacts and set a mail with different contents.

Cons

The lack of tools of creation to set up the email as we want.

Review Source

VR

Verified Reviewer  
Managing Partner  
  
Used the software for: 2+ years

### "Wonderful service to reach clients, deliver our message, and generate business."

May 17, 2018

5.0

Reach clients and generate business efficiently.

Pros

Very easy to use and set up mailing lists, low cost, great reporting, and efficient way to generate business.

Cons

No telephone number for technical support and took me a very long time to get a simple issue resolved.

Review Source

DB

Daniela B.  
teleconseillere  
Packaging and Containers  
Used the software for: Less than 6 months

### "Facilité de mailing"

December 27, 2023

5.0

Pros

Envoyer un mail à un grand nombre de destinataires en même temps et sans passer dans les spam (et dans les normes RGPD) est ce qui nous a poussés à utiliser mailjet.

Cons

Je n'ai pas vraiment de chose à dire pour les inconvénients, non pas par démagogie mais je n'ai vraiment rien à dire.

Review Source

Kai N.  
IT-Projektmanager  
  
Used the software for: Less than 6 months

### "For start ups a great mailing tool"

March 26, 2018

4.0

I would recommend this for smaller businesses. Easy to set up and use.

Pros

You do not need to enter a valid company to set up an account, which makes it easier to test first before deciding to use this tool. We arrange a quite small list of customers (between 50 and 200) and just send frequently some mails. You can enter placeholder and fallback fields within the mail, choose different layouts and customize the mail in general.

Cons

I had some trouble with the lists, they vanished several times. But they reappeared after a few minutes. Took me a while to figure this out.

Review Source

VR

Verified Reviewer  
Developer  
Internet  
Used the software for: 1-2 years

### "Mailjet review"

February 19, 2019

4.0

Pros

It allows me to create e-mail campaigns.

Cons

All users should have easy access to tech support.

Review Source

VR

Verified Reviewer  
business owner  
Online Media  
Used the software for: Less than 6 months

### "Mail jet"

June 7, 2019

4.0

Pros

Software is easy to use, you can start off as a free member but you will have a small limit to add subscribers

Cons

its easy to use but if you need help just go to the questions asked daily or contact support.

Review Source

NH

Nathan H.  
President  
  
Used the software for: 1-2 years

### "Nice looking emails"

June 26, 2018

5.0

Nice looking templates, and effective email marketing.

Pros

The templates are great and easy to use/setup. Competitive pricing, great customer service. Have not really had any issues with it, and the email marketing has been very effective for our business.

Cons

It gives you a certain number of emails per month, which can drive the price up if you go over that number. Good idea to check the different plans to be sure you are not spending more than you need to. It does not integrate automatically with paypal, but if you get Zapier that will solve the problem. Just adds an extra monthly fee when you are cost comparing to other products.

Review Source

MM

Mary M.  
Owner  
Food Production  
Used the software for: 2+ years

### "Mailjet Review "

March 12, 2019

4.0

Overall, we are pretty satisfied. However, time to check emails described above and the length of time to get off the delayed email function.

Pros

Like the feedback on bounces, blocks, unsecribe, etc..

Cons

When doing the stats and checking all the bounces, blocks, spam, etc... It takes longer and longer for the pages to load. sometimes up to 30 seconds to load one page of 20 people and I have to go through over 2200 emails which makes it a time consuming task. And it wasn't always this way. Secondly, we cleaned our email bounces, spams, and blocks fairly quickly and it still took a while for MailJet to take us off the "delayed" emails.

Review Source

Lorena C.  
Business Development Manager  
Import and Export  
Used the software for: Less than 6 months

### "The most Cost effective"

September 20, 2019

4.0

It is easy to use and adjustable to our needs in the best cost-effective in the market.

Pros

The features are flexible There are no restrictions on the amount of mailings and amount of contacts It has no hidden fees, quoting is clear and simple.

Cons

The display is not that friendly or attractive, it seems it was designed for programmers.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

It was too expensive

Review Source

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