# Page 11 | Mailjet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is Mailjet the right Email Marketing solution for you? Explore 451 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130105/Mailjet/reviews --- Mailjet 4.2 (451) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Page 11 - Reviews of Mailjet ## Showing most helpful reviews Showing 251-275 of 451 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Akrivi S. Owner Apparel & Fashion Used the software for: 1-2 years ### "Does what it promised" March 12, 2019 5.0 Pros We've used a couple of other platforms for sending newsletters before mailjet and I believe it's the only one so far that we have not exprerienced any problems. Since we were pretty inexprerienced, we needed assistance once and the mailjet team were very helpful. It does what it promised and that's what we need. Cons For us inexprerienced users, that don't need elaborate features, maybe it could be a bit simpler in forming contact forms etc Review Source WI Wouter I. Conference Organizer Events Services Used the software for: 2+ years ### "The system it self works fine, but customer services are terrible" November 10, 2020 2.0 Pros At the moment everything is settled, the software is working fine Cons Mailjet has the worst help desk in the world. Never had this bad helpdesk experience. The employees simply don't want to read, answer and help you properly! Reason for choosing Mailjet Pure cost-benefit Review Source Tracy S. Writer Writing and Editing Used the software for: 6-12 months ### "Great!" January 25, 2019 5.0 Mailjet is an affordable and easy way to send newsletters to my readers. Pros Easy to use. I enjoy the variety of templates. Cons I would like an actual link to use in Twitter and Facebook posts instead of a code. Review Source VR Verified Reviewer Founder Education Management Used the software for: 2+ years ### "Best email campaign service out there! " March 13, 2019 5.0 Pros The ease of use and user friendliness are top of the line. It is also perfect for managing multiple email lists at once. Cons The templates could be better designed. There's isn't much flexibility with most of the designs. Review Source VR Verified Reviewer Founder / CEO Used the software for: 1-2 years ### "Mailjet delivers the more eMails for less." May 17, 2018 4.0 I get to deliver lots of eMails for a low price. Pros Mailjets pricing allows me to deliver thousands of eMails each month for a very low fixed fee. I've used it for a couple of years now and have recommended it to friends. Cons I find some of the database management usability a bit clunky but thats a small issue in the grander scheme of things. Review Source VR Verified Reviewer Directeur Informatique & Internet Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Transactionnal email delivery" November 6, 2017 5.0 Pros Ability to trace delivrability of emails and the template MJML we plan to use in the future. Great answers from the support Review Source AM Anna M. Marketing Coordinator Computer Software Used the software for: 6-12 months ### "An easy to use platform for Email marketing" February 28, 2019 4.0 Overall Mailjet is fine for sending marketing newsletters and targeted campaigns if you have a large customer database and you do not want to pay extra money for that. I can say nothing about sending transactional emails through Mailjet, as I have not tried this feature yet. Pros My experience with Mailjet is rather positive. I've tried some other mass mailing platforms and I can say that Mailjet offers good value for money. Mailjet is quite easy to set up, template design tool gives you everything you need to create a nice-looking newsletter. The analytics gives you necessary insights into your marketing campaign. The support team was always quite responsive to my claims and willing to help. Cons The email sending limitation when you first start sending out mailers with Mailjet is one reason to be annoyed when you have a large customer database. It is not always easy to find out the reason why an email is blocked by Mailjet. However, for me the most annoying thing is that you may get kicked out of the system quite often for no particular reason in the middle of designing or manually sending out mailers. Review Source GP Gabriele P. Developer Food & Beverages Used the software for: I used a free trial ### "A great service for a small price" September 20, 2019 5.0 Great DX for the integration, familiar UI, great analytics, honest pricing, possibility to send SMS. The product I was looking for, recommended. Pros \- Easily create email templates with web-based editor - Great analytics for your emails - Easy API integration Cons \- Cannot buy a dedicated IP unless you send 150k emails/month, I'd like to build my reputation from now Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reason for choosing Mailjet SendGrid is too expensive and not so developer friendly Switched from [Mailgun](https://www.capterra.com/p/159630/Mailgun/) Mailgun template editor is too new and not so stable as Mailjet one. Review Source Lalex A. Used the software for: 1-2 years ### "null" November 10, 2016 5.0 Review Source Romain L. Used the software for: 1-2 years ### "null" October 28, 2016 5.0 Review Source mC michael C. DIRECTEUR COMMUNICATION Leisure, Travel & Tourism Used the software for: 2+ years ### "A fuir malheureusement" August 17, 2021 1.0 Pros Malheureusement plus aucun point fort que du négatif Cons De nombreux problèmes existent pour l'envoi de campagne d'email. Client depuis 5 ans aucun soucis les 2 premières années depuis c'est catastrophique, sans savoir pourquoi avec la même liste d'email et campagne similaire, un coup c'est 98% d'envoyé, un coup c'est 70%. Service support inexistant (pas de téléphone ni de chat), seul l'ouverture d'un ticket permet d'avoir une personne qui en plus ne règle pas votre problème et surtout c'est très long. A fuir je change de crémerie. Review Source WH Warren H. Co-Founder Used the software for: Less than 6 months ### "Breezy experience sending beautiful mail" April 6, 2018 5.0 Pros The API is wonderful. It's usually not a question of whether or not I can do what I would like to do on Mailjet, rather just a what to search in the API search bar. The site is user friendly and easily navigable. And in times when it could be confusing, the explanations, helper text, and tutorials offer great guidance. Cons The campaign dashboard doesn't quite have enough features for me. I would love to be able to send in extra data to sort by other than the campaign name, especially with transactional email. I can do all of the sorting on my own if I choose to save all the data in my server, but I'd rather be able to view the info where it is, in a more meaningful way to me. Review Source VR Verified Reviewer IT-konsulent Used the software for: Less than 6 months ### "The best mail-template builder there is for a unbeatable price. Need landingpage functionality! " April 13, 2018 4.0 Best email-templatebuilder that is for a very good price, even when compared to the most expensive alternatives. Pros Mailjet has a very logical workflow. The template builder is very good and I love the module functionality. Analytics is also good. Cons We would love to have a landingpage and form functionality. This is the only thing missing making this the perfect marketing platform. Changes in text format and margins sometimes dont work out, even when they are shown in the builder. Review Source KS Karen S. Marketing Coordinator Information Technology and Services Used the software for: Less than 6 months ### "MailJEt Review" September 25, 2019 4.0 Overall, my experience is positive. I wish there was a way to customize image padding (more than what's available, once it's been inputted in. Another function that can use some work would be the spacing between paragraphs. It would be nice to be able to create different spacing within the same text box without all of the text adapting to the same space size. Otherwise, uploading contact lists and creating email templates has been seamless. Pros I like that it's easy to use and pretty intuitive for first time users. Cons What I like least is you can't control the optimization of mobile design, that it'll automatically scale larger or smaller than a phone screen. You can't design for one platform (desktop) without considering how it'll appear on mobile, since it's not mobile optimized. Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/) Reason for choosing Mailjet MailJet had the most bang for your buck. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Dynamics had limitation in creating rich-media emails. Review Source George M. Business Administrator Marketing Interim Marketing and Advertising Used the software for: I used a free trial ### "Mailjet Product Overview" October 5, 2018 5.0 My overall experience with Mailjet is awesome! I was able to gain tracktion in my new business ventures. Pros Let's congratulate Mailjet developers, for the awesome software the design. The software works just like how they say it would work. It is easy to use and have all the tools an email marketer would want, to engage their potential prospect. Cons I don't find anything as of yet with this software, that I don't like as yet. But when I do, I will keep everyone posted. Review Source DL Douglas L. Chairman and COO Health, Wellness and Fitness Used the software for: 1-2 years ### "Mailjet is the best value I have found for email automation. I have used MailChimp and Aweber. " May 11, 2018 5.0 Email Autoresponder with good value. Has all the functionality I need for less cost. And it's fast. Pros I have used MailChimp and Aweber but found that Mailjet is a better value. They do most everything the others do but less expensive. Cons They are sticklers about bounce rate. My lists imported from other places had a large bounce rate. It wasn't a problem to me because the contacts were not bothered, but Mailjet kicked me off for 2 weeks because of it. It thought it was unfair. Anyway I Fixed my list and have been good to go every since. Review Source BW Ben W. Territory Sales Director Used the software for: 2+ years ### "Helps drive sales. " March 29, 2018 4.0 Pros Easy to use and helps drive sales numbers. We can reach multiple leads with one campaign saving time and money. Cons Limited formatting when trying to create a new campaign. If there were more options on formats it would be helpful. Review Source Response from Sinch April 6, 2018 Hello Ben, thank you for your review. We note your remark about formatting and we hope you continue having a good experience with Mailjet. Best, The Mailjet Crew TR Terry R. Owner Public Relations and Communications Used the software for: 2+ years ### "Used this program for a number of years to track transaction and small-scale deployments" April 16, 2018 4.0 Tracking to make sure that our emails get through and are being read by our intended receipients. Pros The information that it gives regarding delivery, opens and clicks in real time. Not hard to set up and gives me the information that I need. Cons I don't like the new version of the software--the new interface is harder for me to navigate and get the quick information that I look for. Review Source SI Stanislao I. Lawyer Legal Services Used the software for: Less than 6 months ### "Relay Smtp Server" February 26, 2019 5.0 I did several research over internet to find some company able to satisfy my requestes. I did registration and as soon as I logged in the first time, I was able to find what was necessary to me. Other steps were explained in really good way even if my english is not really the best. Pros Very easy to use. I found all necessary informations in the website. Before trying Mailjet I tried several other providers but only with Mailjet I can say to be really satisfied. Cons As I saied, I use the service of relay smtp service and it works great. Review Source DD David D. President Renewables & Environment Used the software for: 2+ years ### "Excellent overall experience, " December 4, 2017 4.0 Good customer relationship Pros Extremely easy to design very nice newsletters Good reports Easy to upload reports Cons Customer support and special restrictions The internal search engine is really too limited. You must spell the exact email. We should be able to serahc with just a part of the name Too complex to remove bounced and blocked Review Source DO Dario O. Funding Specialist Financial Services Used the software for: 1-2 years ### "Solid SMTP for Emailing" September 10, 2018 4.0 I use Mailjet specificaly when I need the free autoresponder feature . Also the reporting is the cleanest and best out of all free SMTP's. Pros Mailjet is a great SMTP for sending transactional or marketing emails to your subscribers. You get 6000/month with a limit of 200/day emails. I love the statistics reporting page which is displayed very well. Also, there is an option to add additional senders and than filter by the sender. All this you get as a Free user! But, there is one feature that shines better than most SMTP's and that is the "Autoresponder". You can import all your mails you collected over years and start emailing periodicaly. Cons A bit more expensive than the competition. Review Source AM Aqeel M. CEO Music Used the software for: 1-2 years ### "Mailjet is where it's at!" October 3, 2018 5.0 Pros Mailjet is an excellent email marketing solution no matter your business size. It's user friendly interface, and ease of use makes it the perfect platform for those who don't have the time to waste fiddling around with a time consuming, and cumbersome process to create a professional looking, and eye catching email. Cons Mailjet really doesn't have any cons per se. However, I do think that they could make some of the backend features like SMTP and API a bit more user friendly, and consumer accessible. Review Source Cheryl M. Antique Dealer Used the software for: 2+ years ### "Easy to use, produces such professional quality emails." March 30, 2018 5.0 Easy mass emails to my customer list. Pros I like the variety of templates that I can customize to meet my needs. I also appreciate the ease of sending bulk emails to my customer list. Cons Sometimes, I think I have made changes to my saved templates and they aren't as saved as I thought. Review Source VR Verified Reviewer Partner Professional Training & Coaching Used the software for: Less than 6 months ### "Business to Business" February 5, 2019 4.0 We use Mailjet for our b2b campaigns and are very pleased with it. We have quite a large database of approximately 20,000 and the monthly cost is better than anything else we have seen - and the quality better than most. Pros The delivery rate to inbox was higher than we have experienced with other providers. Cons If you segment your data lists as we do, you cannot send a campaign to ore than one list so you have to set up multiple campaigns even though the message is the same. Review Source EP Eric P. President Management Consulting Used the software for: 2+ years ### "we use mailjet for 3 purpose : transactionnal emails, our newsletters, and mails to our models" October 25, 2017 4.0 a good value for money for managing our different newsletters and it gives usefull informations about delivering Pros the simplicity of use, the possibility of using different sending emails, the possibility of keeping archives of all newsletters sent Cons the lack of explanation about blocked emails, it should be more detailed , we should know for each email why it is blocked Review Source Talk to a Capterra advisor for free and get results within 15 minutes.