# Page 12 | Mailjet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Mailjet the right Email Marketing solution for you? Explore 453 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130105/Mailjet/reviews

---

Mailjet

4.2 (453)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 24th, 2026

# Page 12 - Reviews of Mailjet

## Showing most helpful reviews

Showing 276-300 of 453 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Partner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Business to Business"

February 5, 2019

4.0

We use Mailjet for our b2b campaigns and are very pleased with it. We have quite a large database of approximately 20,000 and the monthly cost is better than anything else we have seen - and the quality better than most.

Pros

The delivery rate to inbox was higher than we have experienced with other providers.

Cons

If you segment your data lists as we do, you cannot send a campaign to ore than one list so you have to set up multiple campaigns even though the message is the same.

Review Source

EP

Eric P.  
President  
Management Consulting  
Used the software for: 2+ years

### "we use mailjet for 3 purpose : transactionnal emails, our newsletters, and mails to our models"

October 25, 2017

4.0

a good value for money for managing our different newsletters and it gives usefull informations about delivering

Pros

the simplicity of use, the possibility of using different sending emails, the possibility of keeping archives of all newsletters sent

Cons

the lack of explanation about blocked emails, it should be more detailed , we should know for each email why it is blocked

Review Source

ST

Serge T.  
Journalist  
Media Production  
Used the software for: 2+ years

### "Mailjet review "

November 27, 2022

5.0

Pros

The software is really very useful for creating emailing campaigns. Easy import of contact lists

Cons

Customer service does not answer calls, apart from that I find the software excellent

Review Source

AB

Ardian B.  
Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "Fantastic features"

September 28, 2018

5.0

I'm using mailjet as transactional email and news letter. One sentence, it is easy to use.

Pros

I already have required features for mail marketing from Mailjet. From SMTP to campaign and contact list. Sending limit for free account is high comared to other competitors. Love it

Cons

No cons. Everything is very good. Thanks

Review Source

VR

Verified Reviewer  
Marketing Manager  
Internet  
Used the software for: Less than 6 months

### "Decent automation tool"

September 24, 2018

4.0

Pros

I preferred Mailjet over Mailchimp due to automation functionalities. They seemed to work fine until I faced an issue with the date triggered workflows. Other than that, great and affordable Mailchimp alternative. Prices are based on the number of emails sent. So if you have a larger database, you can prefer Mailjet

Cons

Date trigger in the workflow is not working properly. Support is usually late to respond. (or a coincidence in my experience)

Review Source

Matthew R.  
Founder  
Computer Software  
Used the software for: Less than 6 months

### "Great for developers"

February 19, 2019

4.0

Rep has been very easy to work with, and I haven't run into any issues.

Pros

Great campaign builder and template system Great API - very easy to work with. The mailjet API is vastly superior to the MailChimp API Great pricing

Cons

Not quite as newbie-friendly as a solution like MailChimp. it's definitely for a more developer oriented email solutions. However the email campaign drag-and-drop builder is vastly superior to MailChimp.

Review Source

VR

Verified Reviewer  
Handheld Developer  
Computer Games  
Used the software for: Less than 6 months

### "Great service, product API and support."

March 29, 2018

5.0

I was able to rapidly provide a communications solution for a registration system.

Pros

Easy to use API with extensive templating system. The API is flexible without being too terse. It's been a pleasure to work with.

Cons

The only thing I did not like was that some of the documentation for configuring your project for one of the API libraries did not clearly state they were for version 2, when version 3 was the most recent release.

Review Source

VR

Verified Reviewer  
Email Marketer  
Information Technology and Services  
Used the software for: Less than 6 months

### "SMTP service"

August 1, 2019

4.0

Since I am tech-savvy, so I didn't face any issue in connecting Mailjet to my email application. Moreover its a good SMTP service for delivering emails into the recipient's mailbox. Previously it was not that good, but with time Mailjet has enhanced its performance.

Pros

Mailjet is easy to set up and comes with a good delivery system. It also helps in achieving good open click through rates.

Cons

It is a quite expensive as compared to other good service like Amazon SES.

Review Source

VR

Verified Reviewer  
Children's Program Worker  
Individual & Family Services  
Used the software for: 6-12 months

### "Fast and easy"

March 9, 2019

5.0

Pros

it is a super great app for fast email delivery

Cons

sometimes emails sent come into spam inboxes

Review Source

Floris D.  
Company director  
Computer Software  
Used the software for: 1-2 years

### "Just what I was looking for"

October 5, 2018

5.0

Mailjet gives me the ability to quickly integrate a contact form into my website. The implementation is supper easy, and for a small company (like mine) this is even for free!

Pros

Easy of integration Service Speed Analysis

Cons

Maybe a bit too much focused on creating advertisement emails.

Review Source

CC

César C.  
Dir Marketing  
Printing  
Used the software for: 2+ years

### "Limits"

September 30, 2019

4.0

Pros

The software is very easy to use, and functionally

Cons

The facility that they limit my account, and it takes much time to remove

Review Source

EV

Estelle V.  
Digital Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Email marketing tool useful"

April 13, 2023

3.0

Pros

Easy to implement, a drag and drop editor is available to create emails.

Cons

Not easily integrable with other CRM solutions.

Review Source

DC

Darwin C.  
Webmaster/Secretary  
Oil & Energy  
Used the software for: 6-12 months

### "Meeting Invite Made Easy"

February 26, 2019

5.0

I utilize Mailjet to update and invite members of a non-profit safety charter for monthly meetings that offer free training and regulatory updates to protect workers in the workplace. The website integration of Mailjet has helped make the ease growing and awareness to the industries a much simpler process.

Pros

Easy integration into Joomla website Mailjet console integrated into Joomla, update website and send campaign from one location Drag & drop customization of campaigns Custom contact list options Real-time statistics on email campaign delivery (i.e., open, click, bounces, unsubscribes, etc.) Template storage for different campaigns

Cons

No way to integrate a one click RSVP button into campaign. Maybe offer a non-profit organization package with the basic features, but with 15,000 emails per month limit for $2.99 month rate.

Review Source

VR

Verified Reviewer  
Web Application Developer  
  
Used the software for: 6-12 months

### "very easy to develop"

October 25, 2017

5.0

Pros

i'm using Mailjet to give my system abilities to send scheduled emails through API calls. Mailjet makes it easy for me to send with more than one recipients (cc and bcc). Also easy to add attachments to the mail. And it always works with gmail or yahoo, fast to receive emails and not mistakenly goes to spam.

Cons

API docs may need more samples. May also need some more support for new languages (eq: Mozilla's Rust).

Review Source

JD

Jane D.  
Owner  
Internet  
Used the software for: 1-2 years

### "Basic is just what I needed"

February 20, 2019

4.0

I send out an email once a week and Mailjet works for me. I particularly like being able to write the newsletter and programme it to send at a particular time on a particular date.

Pros

Mailjet is reasonably priced and fairly easy to use, although I did like it better before the recent change. I use the basic package and it does everything I was looking for a lot cheaper than the competition.

Cons

I found using the templates difficult and have ended up using HTML code to get the layout I want.

Review Source

AS

Ashok S.  
Web Developer  
Computer Software  
Used the software for: 6-12 months

### "Its Amazing "

January 23, 2019

5.0

Its good and easy to use and user are satishfy with this type of service

Pros

Its easy to use I thik it deliver 100% mails in inbox We can send multiple mail at same time Easy to integrate with my script

Cons

How can we increase the mail default size I think its default 10 MB.

Review Source

JP

Jeremie P.  
Principal  
Education Management  
Used the software for: Less than 6 months

### "Mailjet review"

September 26, 2019

5.0

Pretty convincing for our company and the need we have.

Pros

How easy it easy to set up your account and to create your first Newsletter. I like to have the option of several template. Even if it always good to have more options, I think the choices you have for the free account is acceptable comparing to the competitors.

Cons

I really don't like the way of importing contact list, modifying it, adding new people or looking for a contact in a list (you can only search a contact by entering the email and not the first name or last name). I don't like the fact that when you create your newsletter and send it, if you forgot one contact then you cannot resend the same newsletter and you have to duplicate it to resend it to a new contact list which makes no sense to me.

Review Source

MP

Michael P.  
Software Engineer  
  
Used the software for: 6-12 months

### "Great service, great price. "

May 17, 2018

5.0

Pros

I love the template editor, and the easy integration with Node.js. The free package is large enough, which is cool :)

Cons

I would suggest a package of "Pay for what you user" instead of a pre-paid package. This way I don't have to worry about the limits

Review Source

SS

Simon S.  
Computer repair technician  
Computer Hardware  
Used the software for: 6-12 months

### "Excellent service, no issues with mail going to the recipients spam folder anymore."

May 17, 2018

5.0

Pros

\- Reliability - Ease of use - Excellent and intuitive web interface - Transparency and mail statistics

Cons

So far I've had no issues with MailJet service, everything works as expected, so I really can't answer this question at the moment.

Review Source

Lars K.  
Founder & CTO  
  
Used the software for: Less than 6 months

### "null"

March 29, 2017

5.0

Review Source

Dr Nicolas T.  
Director  
  
Used the software for: Less than 6 months

### "Powerfull emailing solution with scalability"

November 21, 2017

5.0

Pros

\- Powerfull emailing solution with high scalability - Automated Embedded email managment tool - Advanced WYSIWYG Template editor - Possibility to change the subscribed subscription according to the number of emails to be sent per month

Cons

\- Possibility to pause emailing campaigns - Possibility to stop emailing campaigns I do not know what else

Review Source

VR

Verified Reviewer  
CS Specialist  
Information Services  
Used the software for: Less than 6 months

### "One of the best solution to organize your outgoing e-mails"

September 27, 2018

5.0

We use mailjet for sending transactional mails and newsletters. It's much easier to manage the whole process through Mailjet.

Pros

Mailjet provides various features for e-mail specialists like reviewing outgoing messages, checking the actual status of e-mails (sent/opened/clicked/spam/etc.).

Cons

I miss mobile application, nowadays its quicker to check your messages via smartphone.

Review Source

VR

Verified Reviewer  
Emailing coordinator  
Information Technology and Services  
Used the software for: 1-2 years

### "Great tool. Super easy to use. Great customer support"

October 13, 2017

5.0

Pros

\- cheaper than any other emailing solution (MailChimp...) - great UX - their email editor is cool, really easy to use

Cons

\- had some issues, but support team answers quickly and solves my problem Nothing else, at least for now.

Review Source

VR

Verified Reviewer  
Business Development Manager  
Information Services  
Used the software for: 1-2 years

### "After 1 year of usage"

September 4, 2018

3.0

Overall experience was good but really need to add more analytics on the dashboard.

Pros

Very simple user interface. Easy to use and hands-on with.

Cons

Very less analytical feature to analyze big campaigns

Review Source

Andrés P.  
UI/UX & Web Designer  
  
Used the software for: 6-12 months

### "Simply the Best Mailing Experience"

April 12, 2018

4.0

I got the best mailing experience I ever had. Managed a mailing campaign like a breeze.

Pros

Beautiful mail templates Simple and Semantic Markup Language (MJML) Easy to use configuration and interface

Cons

MJML sometimes breaks when editing, but has an auto-save feature that makes up for it, so you can restart the application without serious losses.

Review Source

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.