# Page 17 | Mailjet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is Mailjet the right Email Marketing solution for you? Explore 451 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130105/Mailjet/reviews --- Mailjet 4.2 (451) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Page 17 - Reviews of Mailjet ## Showing most helpful reviews Showing 401-425 of 451 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DY Dane Y. Acquisitions Director Financial Services Used the software for: 6-12 months ### "Great Product" February 25, 2019 5.0 Pros I have used this product now for about 10 months and have been very pleased. I have also used Mail Chimp and Constant Contact and prefer Mailjet over both of those. It is easier to use and seems to be more efficient to me as well. Cons In comparison to the other products I have used, I see no Cons Review Source FP Florin P. ecommerce administrator Used the software for: 1-2 years ### "Good software for sending newsletters" February 28, 2018 4.0 Pros Easy to use the drag and drop feature, the quantity of mails is a bit more than other companies, small to medium business can enjoy this software, with easy to use futures Cons Can have a bad policy for emails gathered in an out of the box thinking way. Had some struggles with the bounce rate, from people spelling wrong their addresses Review Source MM Marie M. Account Manager Marketing and Advertising Used the software for: Less than 6 months ### "I love Mailjet!" February 4, 2022 4.0 Pros Our team loves how Mailjet allows us to send marketing emails and track transactions. Cons All of the parts of this software have been easy for our team to transition. Review Source LB Lene B. Manager Marketing and Advertising Used the software for: Less than 6 months ### "Happy customer" February 22, 2019 5.0 Communicating with my potential customers. Pros Effective and easy to use. Good value for money Cons Nothing. Quite happy with the most of it. Review Source Jason B. Used the software for: I used a free trial ### "Great Mail Solution" February 15, 2018 5.0 Pros Easy to setup and very easy to use, most features available for free. Email support surprisingly good - very impressed ! Cons Having the Mailjet logo on the emails. But then, hey its free ! Setting it up on Google Cloud VM was a little tricky. Review Source JB Jenna B. Developer Education Management Used the software for: 1-2 years ### "Great Service and Easy to Use" December 5, 2019 5.0 Pros I like how easy it is to use and how much documentation there is. Cons I can't think of anything that I don't like. Review Source LH Lee H. Director Used the software for: Less than 6 months ### "I have found my experience to really good and the staff are very helpful" November 7, 2017 5.0 Pros I find the software very simple to use I am not a IT person and i can use it, it is also very good value for money Cons The software is good a bit more flexibility n click and build i don't know how to write in code so i have to get someone to do it for me, also i would like it if i could speak with someone on the phone as it can sometimes take a while to deal with a technical issue which could most probably be resolved within a couple of minutes. Review Source AL Agathe L. Used the software for: ### "The best value to route your emails in an efficient way" January 2, 2012 5.0 Overall impression is very good. Integrated the solution to route my app emails: was done very quickly. Pros \- The stats - The intuitive interface - The price - The general performances Cons I'm also using Mailjet for Marketing purposes and I regret that there is no "merge function" yet, when using the online platform. Review Source nM nour M. Art Director Graphic Design Used the software for: ### "easy to use " May 17, 2018 5.0 Pros smooth with many options for tracking campaigns. easy to design modern emails. clear procedures when creating a campaign. Cons way setting up servers was not easy at all, they could make it much easier cause some users are not aware of those servers techs. Review Source RB Roy B. COO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "We have just started using Mailjet. We are very happy with our choice !" April 6, 2018 4.0 Reaching out to more clients Pros The straight forward and friendly user platform and the instant response by the support team for what ever question we have. Overall, we are very happy with our selection, however, we need to further explore further ways and techniques within this amazing platform Cons Still exploring different ways of mass group email and lack of self design abilities, but maybe we need still to further explore as we have just started . Review Source MS Michael S. CEO Used the software for: 1-2 years ### "Very easy to utilize and Mailjet offers a wide variety of templates for my email campaigns. " March 30, 2018 5.0 Pros Excellent customer service, easy email campaign design and set up, excellent tracking system for comparison of previous campaigns. Cons No issues thus far and I have been using this product for almost 2 years. It's priced competitively and offers the user lots of options. Review Source MC Michelle C. Marketing Human Resources Used the software for: Less than 6 months ### "Mailjet- great value for email marketing requirements" March 26, 2019 4.0 Statistics is particularly useful. We're able to see which items are clicked the most, and we're reconciling the clicks from newsletters to website activity. Pros It's probably the most affordable email marketing software for small businesses out there. It meets all basic needs, like being able to track stats for emails sent, maintaining a global exclusion list (for all your contact list) to prevent you from sending to invalid email addresses or unsubscribers. Cons The user interface could definitely be improved, but I'm not complaining. As mentioned, it works and meets our basic requirements. Review Source MP Mafalda P. Anonymous Events Services Used the software for: 6-12 months ### "Very useful" August 6, 2019 4.0 Pros Most of the times very easy to use and very pleasing look. Cons Some features are ambiguous and some times the testing feature is okay, but when the emails are officially sent one discovers an unexpected change. Review Source JM Janos M. Software Developer Information Technology and Services Used the software for: Less than 6 months ### "Easy to use, a well documented platform." April 4, 2018 5.0 Pros I've used MailJet in my honors project for email verification service. The Java package is working extremely good within my Android application. Cons Couldn't find anything to complain about, everything is works as it supposed to be, the statistic page might could have more filters. Review Source Response from Sinch April 6, 2018 Hello Janos, thank you for leaving us a review! We are glad to see that you like your experience with Mailjet. Have a nice weekend! The Mailjet Crew HM Hugo M. HR Non-Profit Organization Management Used the software for: Less than 6 months ### "Delivery" March 23, 2019 4.0 In general i like mailjet. Is very user friendly and good to use. Good alternative to mailchimp Pros I like the fact that the servers are in Europe. And that mailjet is GDPR acurate. Easy to use Cons The fact that the domain authentication is very difficult. Review Source VR Verified Reviewer Senior Executive Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good soaftware, great value." December 7, 2018 5.0 Still too soon to tell. Pros MailJet offers the most emails/month for the best price. Cons A few too many hoops to jump through before gaining access mass mailing. Review Source VR Verified Reviewer Web Developer and UI Designer Non-Profit Organization Management Used the software for: Less than 6 months ### "Mailjet is awesome!" October 5, 2018 5.0 It saves me so much time! Pros It is so easy to use! Mailjet is one of the most reliable programs I use. Cons Can't think of anything right now. Review Source CL Christa L. IT Volunteer Environmental Services Used the software for: 6-12 months ### "Mailjet delivers and saves you money" October 10, 2018 4.0 Non-profit organizations needs cost effective solutions. Our mailing list is growing and this is perfect for our newsletter and other ad hoc communications including any individual emails. Delivery and tracking is good. Pros It is cost effective when your list is over 2000 compared to other services. Cons The website seems to be a bit slow at times when logging in or when trying to do tasks such as setting up a campaign Review Source JJ Jesus J. FA Insurance Used the software for: Less than 6 months ### "Mailjet" September 26, 2019 4.0 I use it email campaigns Pros This software is paired with another software that I use for Network marketing. It works great. Cons Learning curve, takes time to learn how to use it. Review Source GS Gursel S. Impex Manager Wholesale Used the software for: Less than 6 months ### "Awesome" December 5, 2019 5.0 I used this software to reach my old customers. Also, i reached some customers via internet. But i use yandex and it limits me sending a few e-mails and putting me in spam. This mailjet solved all my problems. Also, showing the not reached emails or spammed emails or unsubsriced users so i delete them from my e-mail list. Also i see who clicked my e-mails and i focus them more. this program is very helpful and worth the money. Thanks to all team. Pros I like the design part mostly. Also, leaded me to how to send perfect e-mail. Easy to use and very understandable. Cons I like it at all. Have not seen anything bad yet. Review Source VG Vinicius G. Senior Software Developer Education Management Used the software for: I used a free trial ### "Good service" September 30, 2019 5.0 Mailjet is helping my company to communicate better. Pros This service is very easy to use and configure. I liked it so much! Cons The extension of free plan limits is not so clear. Review Source RR Rohit R. Product Support Engineer Electrical/Electronic Manufacturing Used the software for: ### "null" October 22, 2018 5.0 Review Source JT Johnny T. OWNER Accounting Used the software for: 6-12 months ### "TERRIBLE CUSTOMER SERVICE DO NOT USE" October 30, 2020 1.0 TERRIBLE! Pros NOTHING AT ALL. IT WAS BASIC AND LACKED SO MANY BELLS AND WHISTLES Cons TERRIBLE SERVICE. TERRIBLE COMPANY. THEY NEVER GET BACK TO YOU Review Source YH Yoann H. Assistant chef de projet Marketing and Advertising Used the software for: Less than 6 months ### "A very useful tool to manage email campaigns" April 15, 2021 5.0 Pros Super convenient, without any bugs and quite easy to use. Cons The free version is quickly limited. No problem with the tool. Review Source MS Marie S. Product Manager Internet Used the software for: Less than 6 months ### "Fast and easy! " September 28, 2018 5.0 Really cool product! I was trying to pick the easiest one that would fit my requirements and I am very happy about it. Pros It is very easy to user, I could have an overview of everything in a few clicks and I can do a lot within templates quite easily. Cons Just a bit hard sometimes to navigate between lists, templates and campaigns but manageable Review Source Talk to a Capterra advisor for free and get results within 15 minutes.